programme/module information

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Page 1 Programme tle: Programme code: Teaching mode: NFQ level 1 : Programme (total) ECTS 2 : Programme modules: Recommended sequence for registraon of modules: Entry requirements: Programme learning outcomes: Professional Diploma in Financial Services PDBUS013 Part-me Level 8 (Undergraduate) 20 ECTS You study three modules: • Principles and Pracce of Banking • Principles of Credit Risk • Customer Experience Management No restricons • Individuals seeking admission to the Professional Diploma in Financial Services will have at least 3 years’ experience in a Retail Banking role, have completed a 30 ECTS Special Purpose Award/s at Level 7 NFQ e.g. Professional Diploma in Financial Advice and completed 1 of IOB’s specialist Special Purpose Awards (min 10 ECTS) at Level 8 from IOB’s suite of specialist programmes • Admission will also be considered from individuals who possess an Honours Degree (min Hons. 2.2 Level 8 NFQ) with at least 3 years’ experience in a Banking role, and have completed 1 of IOB’s specialist Special Purpose Awards at Level 8 (Min. 10 ECTS) from IOB’s suite of specialist programmes On successful compleon of the programme, graduates will be able to: • Broaden and deepen your technical understanding of the main acvies in banking and associated risks • Develop a highly marketable and transferable skill set, including decision making, problem-solving, communicaon and analyc skills • Enhance your crical awareness and understanding of the contemporary issues in financial services Professional Diploma in Financial Services 1 NFQ: Naonal Framework of Qualificaons 2 ECTS stands for European Credit Transfer System (ECTS). 1 ECTS = 20/25 total student effort hours

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Page 1: Programme/Module Information

Page 1

Programme title:

Programme code:

Teaching mode:

NFQ level1:

Programme (total) ECTS2:

Programme modules:

Recommended sequence for registration of modules:

Entry requirements:

Programme learning outcomes:

Professional Diploma in Financial Services

PDBUS013

Part-time

Level 8 (Undergraduate)

20 ECTS

You study three modules:• Principles and Practice of Banking• Principles of Credit Risk• Customer Experience Management

No restrictions

• Individuals seeking admission to the Professional Diploma in Financial Services will have at least 3 years’ experience in a Retail Banking role, have completed a 30 ECTS Special Purpose Award/s at Level 7 NFQ e.g. Professional Diploma in Financial Advice and completed 1 of IOB’s specialist Special Purpose Awards (min 10 ECTS) at Level 8 from IOB’s suite of specialist programmes

• Admission will also be considered from individuals who possess an Honours Degree (min Hons. 2.2 Level 8 NFQ) with at least 3 years’ experience in a Banking role, and have completed 1 of IOB’s specialist Special Purpose Awards at Level 8 (Min. 10 ECTS) from IOB’s suite of specialist programmes

On successful completion of the programme, graduates will be able to:

• Broaden and deepen your technical understanding of the main activities in banking and associated risks

• Develop a highly marketable and transferable skill set, including decision making, problem-solving, communication and analytic skills

• Enhance your critical awareness and understanding of the contemporary issues in financial services

Professional Diploma in Financial Services

1NFQ: National Framework of Qualifications2ECTS stands for European Credit Transfer System (ECTS). 1 ECTS = 20/25 total student effort hours

Page 2: Programme/Module Information

Page 2

Module title:

Module code:

ECTS1:

Total effort hours:

Delivery method (Must add up to total effort hours):

Assessment:

Pass mark:

Module learning supports2:

Programme Manager:

Programme Manager contact details:

Module learning outcomes:

Principles and Practice of Banking

FIN4047B

10 ECTS

250 Hours

This module, which is a level 8 (NFQ) 10 ECTS credit module, requires approximately 250 hours of total student effort, including the assignment, the MCQ test, recorded lectures, workshops, independent study and examination.

Written paper – exam 60%, duration – 3 hours essay style, Continuous assessment – 10% Multiple choice online test and 30% Written assignment.

40%

Textbook, study guide, webinars and workshops.

Aisling O’Sullivan

[email protected]

On completion of this module, students will be expected to be able to:

• Apply their understanding of theories and core principles underpinning banking in a real-world context

• Identify the range of risk banks are exposed to and be able to evaluate and implement risk-mitigation strategies

• Critically evaluate the transmission of banking risks and the wider societal implications

• Critically reflect upon their professional practice and their role and contribution within the banking profession

1ECTS stands for European Credit Transfer System (ECTS). 1 ECTS = 20/25 total student effort hours. 2Module learning supports - specific module content will be outlined during semester of study and is subject to change. The study guide contains the most up to date information.

Page 3: Programme/Module Information

Page 3

Module title:

Module code:

ECTS1:

Total effort hours:

Delivery method (Must add up to total effort hours):

Assessment:

Pass mark:

Module learning supports2:

Programme Manager:

Programme Manager contact details:

Module learning outcomes:

Principles of Credit Risk

FIN2022B

5 ECTS

125 Hours

This module, which is a level 8 (NFQ) 5 ECTS credit module, requires approximately 125 hours of total student effort, including the assignment, the MCQ test, recorded lectures, workshops, independent study and examination.

Written paper – exam 85%, duration – 2 hours essay style, Continuous assessment – 15% Multiple choice online test.

40%

Six sets of notes, study guide, 4 readings, webinars and workshops.

Susan Freeney

[email protected]

• Explain the components of the credit risk management framework, including credit risk and how it links to the Profit & Loss, Balance Sheet and the customer.

• Explain the cannons of lending and apply to credit risk assessment.

• Understand the concepts of Basel bank’s capital, stress testing, impairment provision and how loan losses and capital are linked

• Appreciate the key credit lessons arising from the Irish banking crises.

1ECTS stands for European Credit Transfer System (ECTS). 1 ECTS = 20/25 total student effort hours. 2Module learning supports - specific module content will be outlined during semester of study and is subject to change. The study guide contains the most up to date information.

Page 4: Programme/Module Information

Page 4

Module title:

Module code:

ECTS1:

Total effort hours:

Delivery method (Must add up to total effort hours):

Assessment:

Pass mark:

Module learning supports2:

Programme Manager:

Programme Manager contact details:

Module learning outcomes:

Customer Experience Management

FIN2011B

5 ECTS

125 Hours

This module, which is a level 8 (NFQ) 5 ECTS credit module, requires approximately 125 hours of total student effort, including the assignment, the MCQ test, recorded lectures, workshops, independent study and examination.

Written paper - exam 60%, duration - 2 hours essay style, Continuous assessment - 10% MCQ, 30% Written assignment.

40%

Textbook, study guide, webinars and workshops.

Aisling O’Sullivan

[email protected]

On completion of this module, students will be expected to be able to:

• Explain what is meant by CEM

• Explain the key stages in the CRM process

• Demonstrate an understanding of the customer relationship cycle and the implications for financial institutions

• Demonstrate an understanding of what customers value in their relationship with their financial institution

• Discuss the ethical conduct underpinning interactions with customers

• Assess the implications of regulation on CEM practices

1ECTS stands for European Credit Transfer System (ECTS). 1 ECTS = 20/25 total student effort hours. 2Module learning supports - specific module content will be outlined during semester of study and is subject to change. The study guide contains the most up to date information.