10 – 12 March 2020Istanbul, Turkey

PROGRAMPeople & Skills

14:00 –14:20 Opening & welcome remarks:Setting the scene on the Workforce of the Future

By Virginie Laye, Senior manager, PwC

14:20 – 14:55 What should be the focus?Cargo is going through a major digitalization and processes transformation where the right skilled staff is more essential than ever to attract, develop and retain the cargo industry challenges and opportunities we face.

By Vivien Lau, Executive Director, Hong Kong Aircargo Terminals Ldt. (HACTL)

14:55 – 15:30 Skills of today vs the needs to tomorrow: The current challenges and the immediate actions to make our industry sustainably attractive to new commers.

By Prof. Dr. Frank Himpel, Logistics and Supply chain Management, Hamad Bin Khalifa University, Qatar

15:30 – 16:15 Networking Break – WCS Exhibition Hall

16:15 – 16:40 Making people want to stay and grow: What does cargo have to offer? How to develop and keep the skills in house towards the need of the future?By Colette Stevens, Research Director, B2B International

16:40 – 17:20 Panel discussion: Are we doing enough to attract and retain the skills and people we need?Sharing what is working well and brainstorming about what can be different?.

Moderator: Celine Hourcade, Sustainability & Transformation projects for TIACA, Change HorizonPanelists:Robert Fordree, Executive Vice President - Cargo, Menzies AviationNadine Mücklich, Project Manager/Research Associate, Fraunhofer IML and FACE's memberSam Quintelier, Cargo Business Development Manager, Brussels AirportChristian Bergfelder, Senior Director Network Airside & Airport Affairs, DHL Express EuropeSavaş Ateş, Vice Dean & Assist. Phd Prof. Eskisehir Technical University, Faculty of Aeronautics and Astronautics, Turkey

17:20 – 17:30 Lessons learned and call for action

By Virginie Laye, Senior Manager, PwC

19:00 – 22:00 WCS Gala Dinner – location to be confirmed

People & Skills

Wednesday PM

11 March 2020

Track Owner: Alexandra Jimenez (jimeneza@iata.org)