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U.S. General Services Administration Program Audit Tool Leah Brown Trainer Department of Navy July 2012

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Page 1: Program Audit Tool Leah Brown Trainer Department of · PDF fileProgram Audit Tool Leah Brown Trainer Department of Navy ... 11 PAT Responsibilities ... Program Audit Tool Department

U.S. General Services Administration

Program Audit Tool

Leah Brown

Trainer

Department of Navy

July 2012

Page 2: Program Audit Tool Leah Brown Trainer Department of · PDF fileProgram Audit Tool Leah Brown Trainer Department of Navy ... 11 PAT Responsibilities ... Program Audit Tool Department

2012 GSA SmartPay Conference

“Fine Tune Your Payments Program with GSA SmartPay”

This material is intended for use by the GSA only

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House Rules

®

Program Audit Tool

(agency name)

To ensure the best possible learning experience for participants, please adhere

to the following house rules:

• Turn electronic devices to vibrate

• No video-taping or audio recording is allowed

• Hold questions to end of session

• Ensure your participant badge is scanned to receive CLP credits

− For each course

• Take advantage of opportunities to provide feedback

− Please select the “Citi Q&A” icon on any Citi PC at the conference

− Answers to be e-mailed after the conference within 60 days

Department of Navy

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Schedules Available at the Welcome Center Department of Navy

4

Program Audit Tool

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Program Audit Tool

Visit the Citibank Welcome Center–Governor‟s Lobby

Visit the Citibank One-on-One Lab–Governor‟s Chambers D&E

Citi Q&A Link–Tell us your thoughts

®

Reminders Department of Navy

5

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Interactive Training Events – DON Department of Navy

Citi offers Computer-Based Training (CBT) via the Citi Commercial Card Learning

and System Support (CLASS) in CitiManager.

Visit home.cards.citidirect.com and from the Web Tools tab select the CLASS

link

Please contact your Account or Client Manager if you are interested in setting up a

training session. Training can be conducted at a Citi Training Location, on-site at

your office or via the web.

Regional Citi Training Locations

– Norfolk, VA

– Washington, DC

Program Audit Tool

6

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This course is designed to achieve the following objectives:

Introduction to Program Audit Tool (PAT)

PAT Purpose

PAT Review Process

Responsibilities by Role

Filters

Accessing the Application

Review Process in PAT

AO Transaction Reviews

HL5 APC Actions

HL4 / HL3 APC Actions

Reports

Where to Get Help

Goals & Objectives

®

Program Audit Tool

Department of

DefenseDepartment of Navy

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Purpose of PAT

GAO recommendation for data-mining tool

Identify “transactions of interest”

Benefits of PAT

Captures the AO review (audit findings)

Aid in training due to high turnover of program participants

Consolidate responses in central database for reporting purposes

Agenda

®

Department of Navy

Program Audit Tool

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PAT Review Process

®

Program Audit Tool

Department of Navy

CH Makes

Purchase

Citi Records

Transactions

AO Answers

Review Questions

HL5 APC Approves

AO Review &

Answers Monthly

Review Questions

HL2, HL3, HL4

APC

Oversee &

Manage Process

Program Reviews

Audit Support

Monthly Reviews

Roll-up to

Semi-Annual

Reviews

Program Audit Tool

(PAT)

Daily

File

Flagged

Transactions

Visa Sends

to Bank

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Filters are…

– Business rules based on policy

– Managed by hierarchy and are best applied at the AO level

– Adjusted periodically and tuned to fit the work of the command

There are 2 Types

– Summary Filters – focus on program management activities

– Transaction Filters – focus on charge card actions

PAT Filters

®

Program Audit Tool

Department of Navy

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PAT Responsibilities by Role

®

Program Audit Tool

Department of Navy

AO

Actions

HL5

APC

Actions

HL3 / HL4

APC

Actions

DON

CCPMD

Actions

• View/add

transactions for

review

• Review

transactions

• Run reports

• View/add

transactions

• Review AO answers

& document

procedural actions

• Reject review

• Override AO

assessment

• Deploy an AO

• Answer monthly

review questions

• Run reports

• Report on status

• All of the HL5 APC

actions but NO

questions to answer

• View filter

descriptions

• Submit filter

modification requests

• Participate in the

PAT user’s group

• All of the HL3 APC

actions AND

• Ensure tool

compliance with

policy

• Provide DON semi-

annual review

• View & modify filter

settings

• Provide audit

support

• Sponsor the PAT

user’s group

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AO & HL5 Roles

®

Program Audit Tool

Department of Navy

AO

Actions

HL5

APC

Actions

• View/add transactions for

review

• Review transactions

• Run reports

• View/add transactions

• Review AO answers & document

disciplinary actions

• Reject review

• Override AO assessment

• Deploy an AO

• Answer monthly review

questions

• Run reports

• Report on status

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Access url https://home.cards.citidirect.com

®

Program Audit Tool

Department of Navy

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Accessing Program Audit Tool

®

Program Audit Tool

Department of Navy

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Accessing Program Audit Tool

®

Program Audit Tool

Department of Navy

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Accessing Program Audit Tool

®

Program Audit Tool

Department of Navy

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Click link

®

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Click link

®

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Review of PAT Process

®

Program Audit Tool

Department of Navy

– Transaction Summary screen

– Respond to questions for each flagged transaction

– Daily Feed of transactions to PAT

– Add Additional transactions (optional)

– AO review available for APC (all levels) audit

– AO provides documentation to APC for review

– Documentation returned to AO

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Review of PAT Process

®

Program Audit Tool

Department of Navy

CH Makes

Purchase

Citi Records

Transactions

AO Answers

Review Questions

HL5 APC Approves

AO Review &

Answers Monthly

Review Questions

HL2, HL3, HL4

APC

Oversee &

Manage Process

Program Reviews

Audit Support

Monthly Reviews

Roll-up to

Semi-Annual

Reviews

Program Audit Tool

(PAT)

Daily

File

Flagged

Transactions

Visa Sends

to Bank

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Review of PAT Process

®

Program Audit Tool

Department of Navy

• Level 5 APC Review

– Transaction Review from AO

– Record Actions Taken

– Program Health

– Monthly Questions (Training/OMB requirements)

• Management Review

– Dashboard

– Reporting Options

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AO

Actions

HL5

APC

Actions

HL3 / HL4

APC

Actions

DON

CCPMD

Actions

• View / add

transactions for

review

• Review

transactions

•Run reports

• View / add

transactions

• Review AO answers

& document

procedural actions

• Reject review

• Deploy an AO

• Answer monthly

review questions

• Run reports

• Report on status

• All of the HL5 APC

actions but NO

questions to answer

• View filter

descriptions

• Submit filter

modification requests

• Participate in the

PAT user’s group

• All of the HL3 APC

actions AND

• Ensure tool

compliance with

policy

• Provide DON semi-

annual review

• View & modify filter

settings

• Provide audit

support

• Sponsor the PAT

user’s group

Review Process in PAT

PAT Responsibilities by Role

®

Department of Navy

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AO

Actions

HL5

APC

Actions

HL3 / HL4

APC

Actions

DON

CCPMD

Actions

• View / add

transactions for

review

• Review

transactions

•Run reports

• View / add

transactions

• Review AO answers

& document

disciplinary actions

• Reject review

• Deploy an AO

• Answer monthly

review questions

• Run reports

• Report on status

• All of the HL5 APC

actions but NO

questions to answer

• View filter

descriptions

• Submit filter

modification requests

• Participate in the

PAT user’s group

• All of the HL3 APC

actions AND

• Ensure tool

compliance with

policy

• Provide DON semi-

annual review

• View & modify filter

settings

• Provide audit

support

• Sponsor the PAT

user’s group

Review Process in PAT

PAT Responsibilities by Role

®

Department of Navy

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CH Makes

Purchase

Citi Records

Transactions

AO Answers

Review Questions

HL5 APC Approves

AO Review &

Answers Monthly

Review Questions

HL2, HL3, HL4

APC

Oversee &

Manage Process

Program Reviews

Audit Support

Monthly Reviews

Roll-up to

Semi-Annual

Reviews

Program Audit Tool

(PAT)

Daily

File

Flagged

Transactions

Visa Sends

to Bank

Review Process in PAT

Review of PAT Process

®

Department of Navy

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AO

Actions

HL5

APC

Actions

HL3 / HL4

APC

Actions

DON

CCPMD

Actions

• View / add

transactions for

review

• Review

transactions

•Run reports

• View / add

transactions

• Review AO answers

& document

disciplinary actions

• Reject review

• Deploy an AO

• Answer monthly

review questions

• Run reports

• Report on status

• All of the HL5 APC

actions but NO

questions to answer

• View filter

descriptions

• Submit filter

modification requests

• Participate in the

PAT user’s group

• All of the HL3 APC

actions AND

• Ensure tool

compliance with

policy

• Provide DON semi-

annual review

• View & modify filter

settings

• Provide audit

support

• Sponsor the PAT

user’s group

Review Process in PAT

PAT Responsibilities by Role

®

Department of Navy

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AO

Actions

HL5

APC

Actions

HL3 / HL4

APC

Actions

DON

CCPMD

Actions

• View / add

transactions for

review

• Review

transactions

•Run reports

• View / add

transactions

• Review AO answers

& document

procedural actions

• Reject review

• Deploy an AO

• Answer monthly

review questions

• Run reports

• Report on status

• All of the HL5 APC

actions but NO

questions to answer

• View filter

descriptions

• Submit filter

modification requests

• Participate in the

PAT user’s group

• All of the HL3 APC

actions AND

• Ensure tool

compliance with

policy

• Provide DON semi-

annual review

• View & modify filter

settings

• Provide audit

support

• Sponsor the PAT

user’s group

Review Process in PAT

PAT Responsibilities by Role

®

Department of Navy

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AO

Actions

HL5

APC

Actions

HL3 / HL4

APC

Actions

DON

CCPMD

Actions

• View / add

transactions for

review

• Review

transactions

•Run reports

• View / add

transactions

• Review AO answers

& document

procedural actions

• Reject review

• Deploy an AO

• Answer monthly

review questions

• Run reports

• Report on status

• All of the HL5 APC

actions but NO

questions to answer

• View filter

descriptions

• Submit filter

modification requests

• Participate in the

PAT user’s group

• All of the HL3 APC

actions AND

• Ensure tool

compliance with

policy

• Provide DON semi-

annual review

• View & modify filter

settings

• Provide audit

support

• Sponsor the PAT

user’s group

Review Process in PAT

PAT Responsibilities by Role

®

Department of Navy

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CH Makes

Purchase

Citi Records

Transactions

AO Answers

Review Questions

HL5 APC Approves

AO Review &

Answers Monthly

Review Questions

HL2, HL3, HL4

APC

Oversee &

Manage Process

Program Reviews

Audit Support

Monthly Reviews

Roll-up to

Semi-Annual

Reviews

Program Audit Tool

(PAT)

Daily

File

Flagged

Transactions

Visa Sends

to Bank

Review Process in PAT

Overview of PAT Process

®

Department of Navy

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AO

Actions

HL5

APC

Actions

HL3 / HL4

APC

Actions

DON

CCPMD

Actions

• View / add

transactions for

review

• Review

transactions

•Run reports

• View / add

transactions

• Review AO answers

& document

procedural actions

• Reject review

• Deploy an AO

• Answer monthly

review questions

• Run reports

• Report on status

• All of the HL5 APC

actions but NO

questions to answer

• View filter

descriptions

• Submit filter

modification requests

• Participate in the

PAT user’s group

• All of the HL3 APC

actions AND

• Ensure tool

compliance with

policy

• Provide DON semi-

annual review

• View & modify filter

settings

• Provide audit

support

• Sponsor the PAT

user’s group

Review Process in PAT

PAT Responsibilities by Role

®

Department of Navy

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• Monthly Review Process

• AO forms base line

• APC focuses on program management

• Monthly reviews are due to DON CCPMD 55 days after cycle close on or before the 15th of each month

• Semi-Annual Review

• If all monthly reviews are done as scheduled, PAT has the data

• CO Management Report is generated for the reporting period

Review Process in PAT

Points to Remember

®

Department of Navy

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CH Makes

Purchase

Citi Records

Transactions

AO Answers

Review Questions

HL5 APC Approves

AO Review &

Answers Monthly

Review Questions

HL2, HL3, HL4

APC

Oversee &

Manage Process

Program Reviews

Audit Support

Monthly Reviews

Roll-up to

Semi-Annual

Reviews

Program Audit Tool

(PAT)

Daily

File

Flagged

Transactions

Visa Sends

to Bank

Review Process in PAT

Overview of PAT Process

®

Department of Navy

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(Certification Assessment Category Report)

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• The Best Resource is the Website: https://www.navsup.navy.mil/ccpmd

• Click the „Purchase Card‟ tab

• Click on the „Program Audit Tool‟ link on the left

• Technical & Access issues

• Technical support (help desk): 1-800-790-7206 x2

Review Process in PAT

Where to Get Help

®

Department of Navy

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Program Audit Tool

Leah Brown

®

Department o

DefenseDepartment of Navy

141

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Program Audit Tool

Survey

®

Department o

DefenseDepartment of Navy

142

Please take the course survey online by visiting:

www.gsasmartpayconference.org/survey

or by using the link sent to you via email from Feedback Systems.

Surveys can be taken through any mobile device.

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efficiency, renewable energy & mitigation

In January 2007, Citi released a Climate Change Position Statement, the first US financial institution to do so. As a sustainability leader in the financial sector, Citi has taken concrete steps to address this important

issue of climate change by: (a) targeting $50 billion over 10 years to address global climate change: includes significant increases in investment and financing of alternative energy, clean technology, and other carbon-

emission reduction activities; (b) committing to reduce GHG emissions of all Citi owned and leased properties around the world by 10% by 2011; (c) purchasing more than 52,000 MWh of green (carbon neutral) power

for our operations in 2006; (d) creating Sustainable Development Investments (SDI) that makes private equity investments in renewable energy and clean technologies; (e) providing lending and investing services to

clients for renewable energy development and projects; (f) producing equity research related to climate issues that helps to inform investors on risks and opportunities associated with the issue; and (g) engaging with

a broad range of stakeholders on the issue of climate change to help advance understanding and solutions.

Citi works with its clients in greenhouse gas intensive industries to evaluate emerging risks from climate change and, where appropriate, to mitigate those risks.

© 2012 Citibank, N.A. All rights reserved. Citi and Arc Design is a registered service mark of Citigroup Inc..

IRS Circular 230 Disclosure: Citigroup Inc. and its affiliates do not provide tax or legal advice. Any discussion of tax matters in these materials (i) is not intended or written to be used, and cannot be

used or relied upon, by you for the purpose of avoiding any tax penalties and (ii) may have been written in connection with the "promotion or marketing" of any transaction contemplated hereby

("Transaction"). Accordingly, you should seek advice based on your particular circumstances from an independent tax advisor.

Any terms set forth herein are intended for discussion purposes only and are subject to the final terms as set forth in separate definitive written agreements. This presentation is not a commitment to lend, syndicate a

financing, underwrite or purchase securities, or commit capital nor does it obligate us to enter into such a commitment, nor are we acting as a fiduciary to you. By accepting this presentation, subject to applicable law

or regulation, you agree to keep confidential the information contained herein and the existence of and proposed terms for any Transaction.

Prior to entering into any Transaction, you should determine, without reliance upon us or our affiliates, the economic risks and merits (and independently determine that you are able to assume these risks) as well as

the legal, tax and accounting characterizations and consequences of any such Transaction. In this regard, by accepting this presentation, you acknowledge that (a) we are not in the business of providing (and you

are not relying on us for) legal, tax or accounting advice, (b) there may be legal, tax or accounting risks associated with any Transaction, (c) you should receive (and rely on) separate and qualified legal, tax and

accounting advice and (d) you should apprise senior management in your organization as to such legal, tax and accounting advice (and any risks associated with any Transaction) and our disclaimer as to these

matters. By acceptance of these materials, you and we hereby agree that from the commencement of discussions with respect to any Transaction, and notwithstanding any other provision in this presentation, we

hereby confirm that no participant in any Transaction shall be limited from disclosing the U.S. tax treatment or U.S. tax structure of such Transaction.

We are required to obtain, verify and record certain information that identifies each entity that enters into a formal business relationship with us. We will ask for your complete name, street address, and taxpayer ID

number. We may also request corporate formation documents, or other forms of identification, to verify information provided.

Any prices or levels contained herein are preliminary and indicative only and do not represent bids or offers. These indications are provided solely for your information and consideration, are subject to change at any

time without notice and are not intended as a solicitation with respect to the purchase or sale of any instrument. The information contained in this presentation may include results of analyses from a quantitative

model which represent potential future events that may or may not be realized, and is not a complete analysis of every material fact representing any product. Any estimates included herein constitute our judgment

as of the date hereof and are subject to change without any notice. We and/or our affiliates may make a market in these instruments for our customers and for our own account. Accordingly, we may have a position

in any such instrument at any time.

Although this material may contain publicly available information about Citi corporate bond research, fixed income strategy or economic and market analysis, Citi policy (i) prohibits employees from offering, directly or

indirectly, a favorable or negative research opinion or offering to change an opinion as consideration or inducement for the receipt of business or for compensation; and (ii) prohibits analysts from being compensated

for specific recommendations or views contained in research reports. So as to reduce the potential for conflicts of interest, as well as to reduce any appearance of conflicts of interest, Citi has enacted policies and

procedures designed to limit communications between its investment banking and research personnel to specifically prescribed circumstances.

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© 2012 Citibank, N.A. All rights reserved. Citi, Citi and Arc Design and CitiDirect are trademarks and service marks of Citigroup Inc., used and registered

throughout the world.

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