PROGRAM AND ABSTRACTS

PUBLISHED BY PROMACO CONVENTIONS PTY LTD

AUSTRALIAN AND NEW ZEALAND ACADEMY OF MANAGEMENT

22nd ANZAM Conference 2008Managing in the Pacif ic Century

2-5 December 2008The University of Auckland

NEW ZEAL AND

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AUSTRALIAN AND NEW ZEALAND ACADEMY OF MANAGEMENT

22nd ANZAM Conference 2008Managing in the Pacif ic Century

FIRST PUBLISHED 2008 by PROMACO CONVENTIONS PTY LTD

for the ANZAM 2008 Conference

ISBN: 1 86308 149 6

The contents and any opinions expressed represent the views of the authors only. This publication is copyright. Apartfrom fair dealing for the purpose of private study, research, criticism or review as permitted under the Copyright Act, nopart may be reproduced without prior written permission from the Publisher. A limited amount of additional copies areavailable from the ANZAM Secretariat (see page 4).

Sponsors

ANZAM and the 2008 Conference Committee wouldlike to thank the following sponsors for their support

PresidentProfessor Alison Sheridan

President ElectProfessor Amrik Sohal

Immediate Past PresidentProfessor Delwyn Clark

Secretary (& Region 2 representative)Professor Charmine Härtel

Treasurer (& Region 3 representative)Professor Robert Evans

Region 1 representativesProfessor Richard DunfordProfessor Ross Chapman

Region 2 representativeProfessor Julian Teicher

Region 3 representativeDr Jill Thomas

Region 4 representativesProfessor Neal AshkanasyProfessor Ronel Erwee (ANZAM Newsletter Editor)

Region 5 representativesProfessor John BrocklesbyProfessor Gael McDonald

Appointed Doctoral Student RepresentativeAlberto MelgozaKathleen Mendan

Appointed JMO EditorProfessor Ray Cooksey

Other Appointed Executive MembersProfessor Ian PalmerProfessor Andy Smith

ANZAM Executive Committee Members

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2-5 December 2008

The University of Auckland

NEW ZEAL AND

Hosted by

Welcome from theConference Chair

Welcome to the 22nd annual ANZAM conferencehosted by the University of Auckland BusinessSchool.

The choice of theme for this year’s ANZAMconference, Managing in the Pacific Century, hasonce again created a space in which we can applyour scholarship in diverse ways.

The high quality and breadth of papers submittedfor review is testimony to this. The resultingprogram with its 16 streams for papers,complemented by the professional developmentworkshops, ensures you will have the opportunity toengage with a wide range of approaches.

The keynote presentations by Professor Anne Tsuiand Professor Kulwant Singh will provide importantforums for us to engage further with the theme withthese internationally renowned scholars.

A significant dimension to the conference is theopportunity to catch up with colleagues from acrossAustralia and New Zealand and more widely.

The conference program, the complementary socialprogram and the pleasing surrounds of the AucklandBusiness School should ensure you are able to do thiswith ease.

Enjoy ANZAM in Auckland.

Professor Alison SheridanANZAM President 2008

ANZAM MEMBERSHIP:Queries on ANZAM membership registration or renewal are to be directed to:Peggy Hui, ANZAM Secretariat CoordinatorC/- School of Management, University of Technology, SydneyKuring-gai Campus, PO Box 222, Lindfield NSW 2070 AustraliaPhone: +61 2 9514 5582 Fax: +61 2 9514 5587 Email: anzam@uts.edu.au Web: www.anzam.org

It is with pleasure that I welcome you to the 22ndANZAM Conference in Auckland, New Zealand.

The pattern and pace of economic transformation inthe Pacific Rim is unprecedented and presents newchallenges and new opportunities for organisationsthroughout the world.

The role of managers, management and leadershipwill be fundamental to this transformation.Irrespective of the sector, the industry or the form ofthe organisation, the ability to respond and adapt in aworld increasingly dominated by Asia-Pacific alliances,innovations and enterprise will be essential to anorganisation’s competitive success.

These issues create an excellent thematic backgroundfor the scientific program, which will be supported bya social program in a city that has everything to makea delegate’s stay enjoyable.

I look forward to meeting with you during theconference.

Professor Marie WilsonConference ConvenorThe University of Auckland Business School

Welcome from theANZAM President

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AUSTRALIAN AND NEW ZEALAND ACADEMY OF MANAGEMENT

22nd ANZAM Conference 2008Managing in the Pacif ic Century

Keynote SpeakersAnne S Tsui is Motorola Professor of InternationalManagement at the WP Carey School of Business,Arizona State University, and concurrently,Distinguished Visiting Professor at the GuanghuaSchool of Management, Peking University.

A Fellow of the Academy of Management since 1997,she was the 14th Editor of the Academy ofManagement Journal (1997-1999) and has served onthe editorial review boards of most premiermanagement journals.

She is the founding President of the InternationalAssociation for Chinese Management Research, and isthe Editor in Chief of the journal Management andOrganisation Review, which is dedicated to publishingChina related management and organisation research.

Dr Tsui’s current research programs include employmentrelationships and corporate culture and leadership infirms operating in the Chinese setting.

Professor Kulwant Singh (PhD, University ofMichigan) focuses his research and teaching onbusiness strategy and competition in rapidlychanging environments.

He has published this research in the Academy ofManagement Journal, Strategic ManagementJournal, Organisation Science, Journal ofManagement, Industrial and Corporate Change andothers.

Kulwant’s most recent book, Strategy for Success inAsia was published in 2005. He was Chief Editor ofthe Asia Pacific Journal of Management between2000 and 2004. He was conferred the ResearchAchievement Award in 1997 and the OutstandingEducator Award in 2005, both by the NationalUniversity of Singapore.

Two of his papers received Best Paper Awards at theAcademy of Management and at AdministrativeSciences Association of Canada.

Stream Chairs1. Managing in the Pacific Century

Professor Snejina Michailova andProfessor Hugh Whittaker

2. Leadership and GovernanceProfessor Brad Jackson and Dr Ljiljana Erakovic

3. Critical Management StudiesDr Deborah Jones, Dr Todd Bridgman andDr Sarah Sarah.Proctor-Thomson

4. Entrepreneurship, Small Business andFamily EnterpriseProfessor Trish Corner

5. Gender and Diversity in OrganisationsProfessor Judith Pringle

6. Human Resource Management andDevelopmentDr Peter Dowling

7. International ManagementDr Greg Fisher

8. Management Education and DevelopmentAssoc Professor Ruth Neumann

9. Marketing and CommunicationAssoc Professor Margo Buchanan-Oliver

10. Organisational BehaviourDr Yvon Dufour and Professor Marie Wilson

11. Organisational ChangeDr Ralph Bathurst and Dr Janet Sayers

12. Public Sector and Not-for-ProfitAssoc Professor Bruce Gurd

13. Research MethodsDr Anneke Fitzgerald

14. Strategic ManagementProfessor Richard Dunford

15. Sustainability and Social Issues inManagementProfessor Gael McDonald

16. Technology, Innovation and Supply ChainManagementProfessor Terry Sloan

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AUSTRALIAN AND NEW ZEALAND ACADEMY OF MANAGEMENT

22nd ANZAM Conference 2008Managing in the Pacif ic Century

A.........................Tom AgeeRatnes AlahakoneSandra AldayAnona ArmstrongNeal AshkanasySharif As-SaberRemi Ayoko

B ........................Hurriyet BabacanJanis BaileyPaul BallantineElizabeth BarberJames BarkerNeil BarnwellMary BarrettRalph BathurstMartina BattistiRoger BaxterKaren BeckerJoseph BeerSuzanne BennSandy BennettMaureen Benson-ReaHarry BergsteinerSantina BertoneMichelle BerzinsSanjay BhowmickDeborah BlackmanBronwyn BoonPrashant BordiaMaree BoyleStephen BoyleRichard BrookesVicky BrowningPeter BryantDavid Bubna-LiticSandy BulmerJohn BurgessHermina BurnettDonna Buttigieg

C ........................Alan CameronRoslyn CameronColin Campbell-HuntDouglas CarrieBrigid CarrollPeter CarrollPeter CarswellHarold CassabBevan CatleyJo CaustArran CazaJudith ChapmanRoss ChapmanChris ClarkDelwyn ClarkThomas ClarkeAlan CoetzerNina ColeRoger CollinsDenise ConroyTrish CornerGabriela CoronadoJohn CrawfordPaul CouchmanMargaret Craig-LeesMarie Crozier-DurhamStephen CummingsLeanne Cutcher

D ........................Ann DadichUrs DaellenbachSally DavenportPatrick DawsonBrian DelahayeCarolyn DickieGabriel DonleavyNoelle DonnellyRoss DonohuePeter DowlingFernanda DuarteYvon DufourRoger DunbarRichard Dunford

E .........................Ronel ErweeSheri Evans

F ........................Mario FernandoAlan FishGreg FisherAnneke FitzgeraldMark FoxHoward FredrickMark FreemanErica FrenchTerry FroggattYuka Fujimoto

G ........................David GadennePeter GalvinClaire GardinerAlan GeareLesley GillStan GlaserMark GlynnSuzanne GrantMichelle GreenwoodSuzanne GrobDimitria GroutsisAmanda GudmundssonBruce GurdRoyston Gustavson

H ........................Jarrod HaarErwin HansCandice HarrisJennifer HarrisonKate HayesNigel HealeyAlison HendersonMichael HessMarcus HoAnn HollierGraham HollinsheadCarla Houkamau

Helen HuGraham HubbardKate HughesMaria HumphriesTresna HuntIan HunterAfreen HuqKenneth HustedKate HutchingsAnn HutchinsonPaul Hyland

I .........................Theodora Issa

J ..........................Brad JacksonRichard JiangGlyndwr JonesGrant JonesHanne Jostensen

K..........................Boris KabanoffNarinder KaurCheryl KerrStefan KestingBill KirkeleyJo KirkwoodRon KluversPaul KnottKaoru KobayashiDarl KolbBernice KoteyLesley KuhnWendelin Kupers

L .........................Frances LaneyrieJacqui LarkinChristina LeeMike LeeShirley LeitchKate LewisStephen Leybourne

Thank you to The ReviewersThe double-blind review process is an intense and time consuming task and the ANZAM Executive is most appreciative ofthe contribution made by the following reviewers for 2008.

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2-5 December 2008

The University of Auckland

NEW ZEAL AND

Hosted by

Lizzie LiAllan LindVicki LittleBeverley Lloyd-WalkerKevin LoStuart LockePeter LokBelinda Luke

M ........................Sasha MaherMichael MakAlastair MarsdenClaire MasseySusan MaysonTim MazzarolMargaret McCabeChristiaan McCombGael McDonaldPaula McDonaldRon McDowallTui MckeownAdela McMurrayBeverley McNallyIsabel MetzKlaus MeyerSnejina MichailovaDana MinbaevaHelena MitevAudra MockaitisNanette MoninSussie MorrishRachel MorrisonAbdul MoyeenJens MuellerNuttawuth MuenjohnJoseph MulaShailendra MuneshwarAndrew MurphyPeter MurrayZaidah Mustaffa

N ........................Alan NankervisMarita NaudeSilvia NelsonPaul Nesbit

Ruth NeumannJamie NewthCameron NewtonElizabeth (Liz) NicholsHelen Nicholson

O ........................Tim O’ShannassyPaddy O’TooleMaryam OmariPeter O’NeillStuart Orr

P ........................Karl PajoJoy PanohoPolly ParkerMelissa ParrisKen ParryAndrew ParsonsRenee PauletMegan PaullKathryn PavlovichCec PedersenMatthew PepperBruce PerrotMarcia PerryEdwina PioBarbara PlesterDaniel PrajogoRajka PresburyOriana PriceCraig PrichardJudith Pringle

R ........................Colette RaisonRevti RamanKaryn RastrickJohn ReadSally RiadJohn RiceDeb RollandElizabeth RoseSusanne RoyerDamien RuthDiane Ruwhiu

Irene RyanSuzanne Ryan

S .........................Laszlo SajtosPremaratne SamaranayakeSukhbir SandhuLeisa SargentPeter SaulJanet SayersJan SchapperSteven SegalSen SendjayaJeremy SewardFiona ShearerHimanshu SheeCathy SheehanDeb ShepherdAlison SheridanLynnaire SheridanMary SimpsonSmita SinghParesha SinhaTerry SloanClive SmallmanRoy SmollanFrido SmuldersClaudine SoosayRalph StableinLeslie Stager JacquesRoy Stager JacquesWarren StaplesRick StarrPeter SteaneThomas StegerGlenda StrachanChristina StringerHelen StuartWahyu SutiyonoGoran Svensson

T ........................Lucy TaksaGreg TealStephen TeoGraeme Tonks

Gerry TreurenHerman Tse

V ........................Martie-Louise VerreynneTania Von Der Heidt

W ........................Dianne WaddellNick WailesLyndon WalkerSara WaltonScott WeavenLesley WhiteHugh WhittakerTrevor WilmshurstMarie WilsonRachel WolfgrammGreg WoodMargot WoodPaul WoodfieldChristine WoodsLydia WoolleyWerner WormJeff WrathallNorman WrightJie WuShuyuan Wu

Y ........................Angus YoungDau YoungsamartCruise YuVimolwan Yukongdi

Z .........................Lena ZanderFang ZhaoAmbika Zutshi

ANZAM 2008 - Program

Correct at publication - there may be some changes at the time of the conference 18

Thursday 4 December 2008 CONCURRENT SESSIONS SIX Room OGGB5 Case Room 2

Sponsored by John Wiley & Sons Australia, Ltd

Case Room 3 Case Room 4 Case Room 1 Seminar 223 Seminar 206 Seminar 219

Chair Peter Boxall Janet Sayers Brigid Carroll Delwyn Clark Amrik Sohal Bruce Gurd Karen Miller Terry Sloan Stream HRM6

HIGH PERFORMANCE: HIGH ENGAGEMENT

OC1 CULTURE AND CHANGE

L&G6 WHO DO LEADERS SERVE?

SM3 FROM RESOURCE TO MARKET

TIM4 NEW CHALLENGES

PSN1 PUBLIC MANAGEMENT

M&C1 IT'S ALL ABOUT THE BRAND

RM1 ADVANCES IN RESEARCH METHODS

1540 High performance work systems and employee well-being: the effects of social identification Young, Suzanne; Bartram, Timothy; Stanton, Pauline; Leggat, Sandra

The changing nature of the management of social housing: a processual approach Berry, Carolyn; Preece, David

Can LMX be dysfunctional? Possible causes and outcomes Othman, Rozhan; Foo Fang Ee; Shi, Ng Lay

When is fast good - speed of foreign expansion and firm performance Jiang, Ruihua (Joy); Lu, Jane; Yang, Jingyu (Gracy)

To what extent do outsourcing decisions go beyond cost savings? A discrete choice examination Devinney, Timothy; Perm-Ajchariyawong, Nidthida

'Pushing the boundaries': the limits and limitations of new public management Luke, Belinda; Kearins, Kate; Verreynne, Martie-Louise

The impact of brand personality on brand-aroused feelings Miller, Karen

Sample size determination for interval estimation of interaction effects in moderated multiple regression Shieh, Gwowen

1600 Big five personality and job embeddedness: examination of job embeddedness from a dispostional perspective Gong, Yuanyuan; Chow, Irene

Limiting the laughter: organisational culture and humour boundaries Plester, Barbara

From opportunity to illegal actions: the process behind white-collar crime McKay, Ruth; Stevens, Carey; Fratzl, Jae

Creating customer value in different market environments: a processual study linking operational and strategic forms of customer learning Zubac, Angelina; Hubbard, Graham

The future of offshoring - destination Australasia? Holland, Peter; Hecker, Rob; Pyman, Amanda; Beaumont, Nicolas

Good governance in developing countries like Bangladesh: gap between theory and practice Waheduzzaman,

Sponsorship logos on FMCG packaging - what factors impact effectiveness? Woodside, Frances; Summers, Jane

A canonical correlation analysis of the Myers-Briggs type indicator and the instinctive drivesTM system Chapman, Geoffrey

1620 Managing front-line services by high-involvement work systems: learning goal orientation and empowerment Kwok, Olivia; Hui, Chun

Merging academic departments in a tertiary institution: insights from a pre-merger departmental values based cultural analysis, and expectations for the future Burchell, Noel

Through the looking glass - identifying the factors influencing ethical decision making in financial planning organisations Smith, June; Armstrong, Anona; Francis, Ronald

Dynamic re-alignment: understanding organisational response to changing business contexts using a framework for strategic alignment Wang, Hui-Ling

New product development project manager skill sets in the telecommunications industry Kosaroglu, Mustafa; Hunt, Robert

Performance analysis of international development projects Ahsan, Kamrul; Gunawan, Indra

Does brand influence wine purchase? Miller, Karen; Chadee, Doren

Applying action research in practice Edwards, Dawn; Mathews, Pamela

1640 Cleaning up the engagement mess - a factor analysis of employee attitudes subsumed under the engagement construct Kirsch, Christina

The multidimensional relationships between organisational culture and performance Prajogo, Daniel

Studying servant leadership: a proposal Lantu, Donald

Resource endowment and development of competences Chen, Wein-hong Emily

Improving supply chain performance of the Australian Beef Enterprises Jie, Ferry; Parton, Kevin; Jenkins, Roger; Cox, Rodney

Managing multi-objective building contracts: public art in public building procurement Furneaux, Craig; Brown, Kerry; McCabe, Angela

The shape of brand within New Zealand franchises Billot, Kenneth

A methodological discussion of an approach to the study of ethics: the ethics of researching ethics Gregory, Sarah

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