InterPersonis HR Management & Training GmbH | Schützenhausstr. 41 | D 65510 Idstein VR Bank Untertaunus eG | IBAN DE94 5109 1700 0014 6241 04 | BIC VRBUDE51 | Amtsgericht Wiesbaden HRB 23034 | Geschäftsführer: Carsten Wächter

TRAINER PROFILE Name

Personal data

Adress

Carsten Wächter (f l igth captain) 30.07.1967 married German InterPersonis GmbH Schützenhausstr. 41 65510 Idstein Tel: 0170 – 222 94 61 Email: c.waechter@interpersonis.de

Focus

• Human factors training:

- Teamwork - Communication - Stress - Decision making - Situation awareness - Leadership - Safety culture

Training experience

• Leadership training, general management • Human factors training airline crews • Trainingprogramme „Professional working for operators“ nuclear

industry • Seminar „Learning organization“, upper management, nuclear

industry • Trainingprogramme „Safety culture“, doctors and nurses, health

sector Education 2008 2005 2003 2001 1999

Train the trainer, Boston Business School, Zürich Command course, Dt. Lufthansa AG Train the trainer, simulatortraining, Dt. Lufthansa AG Auditor training, quality management, Dt. Lufthansa AG Train the trainer, crew resource management training, Dt. Lufthansa AG

InterPersonis HR Management & Training GmbH | Schützenhausstr. 41 | D 65510 Idstein VR Bank Untertaunus eG | IBAN DE94 5109 1700 0014 6241 04 | BIC VRBUDE51 | Amtsgericht Wiesbaden HRB 23034 | Geschäftsführer: Carsten Wächter

Experience Since 2007 Since 2006 Since 2005 2006-2007 2002-2005 2000-2002 1999-2005 1991-1999 1989-1991

CEO InterPersonis HR Management & Training GmbH Training- and checkcaptain, Boeing B737 Captain Boeing B737 CEO „Future for Frankfurt“, projektmanagement between Fraport (Frankfurt airport), DFS (German air traffic control) and Lufthansa Security Manager Flight Operations, Lufthansa, coordination of all operational defensive measures after 9/11 Referent trainingstandards, cockpittraining Dt. Lufthansa AG First Officer Airbus A340 First Officer Boeing B737 Education Airline Traffic Pilot (ATPL-A) at the Verkehrsfliegerschule of Dt. Lufthansa AG

International 1984-1985

Exchange year American Field Service - Intercultural Exchange in Harvard, Massachusetts, USA High School Diploma at Bromfield School, Harvard

Language

German, English (fluent)

References

• Dt. Lufthansa AG • Shell • Hay Group • EnBW • Carl Zeiss AG • Havelland Kliniken • Zürich International Business School • Universitätsklinikum Münster • Universitätsklinikum Heidelberg • Bürgerhospital Frankfurt • Vestische Kinder- und Jugendklinik Datteln

InterPersonis HR Management & Training GmbH | Schützenhausstr. 41 | D 65510 Idstein VR Bank Untertaunus eG | IBAN DE94 5109 1700 0014 6241 04 | BIC VRBUDE51 | Amtsgericht Wiesbaden HRB 23034 | Geschäftsführer: Carsten Wächter

Publications

Rumpf, J., Wächter, C. (2009), „Hinterher ist man immer schlauer - Führen in Krisensituationen“, Perspektiven, 1-2 2009 Roeder, N., Wächter, C. (2014), „Bedeutung von Humanfaktoren im Qualitäts- und Risikomanagement in Medizin und Luftfahrt“, Das Krankenhaus, 2014