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Professionalism in the workplace
Presented by Greg Gaines
What are YOU doing here?
Top Personality Traits that Employers Hire Most
1._____________________
2._____________________
3._____________________
Forbes.com: The Top 5 Personalities that Employers hire most
Characteristics of professionalism in the field of child care (C. Joseph, 10 Characteristics of Professionalism; retrieved from www.smallbusiness.chron.com):
•Appearance
•Attitude
•Reliability
•Competence
•Ethics
•Communication
•Accountability
The Power of Appearance
• What’s so important about your appearance?
• Is it for work only?
What does Appearance do for you?
• Speaks for you before_________________ _______________________________
• Sets the ___________________________
• Makes you _________________________
• Shows _____________________________
Attitude!
Encourages people _______________________ Has to be __________________________ Critical to ____________________________ Makes ________________________________
5 Building blocks of a GOOD Attitude
1. Be ___________________!
2. Give the _______________________________
3. Consider _______________________________
4. Disagree __________________
5. Watch your ________________________________
Reliability
It’s a matter ____________________________ Be __________________________ The Power of __________________________
Competence
Being good at what you do! 1. Invest in _____________________________
2. Develop yourself ______________________
3. ____________________________________
Ethics – what are they?
A collection of moral principles. It’s your _______________________ It should be ___________________
The Four major impacts of Ethics
1. Children
2. ___________________________
3. ___________________________
4. ___________________________
Communication is the key
An _______________ of thoughts and ideas It’s a powerful skill (Survey)
4 Building blocks of Communication
1._______________________________________ 2._______________________________________ 3._______________________________________ 4._______________________________________
Accountability
Do what you say you’re going to do
Four points on Accountability
1. Keep ________________________________
2. Take _________________________________
3. Be ___________________________________
4. Be ____________________________________
Things that undermine Professionalism
• Gossip • Negative attitudes • Poor customer service • Inappropriate dress • Poor or tardy attendance • No accountability • No Ethics
Encourage Professionalism
Have a team meeting
Professionalism parting shots
Keep your attitude together Keep _____________ you Expect some occasional _________ Change your perspective KNOW that you’re good enough
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Professionalism in the workplace
Presented by Greg Gaines