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SuiteCommerce Customers

© NetSuite 2010 2

Overview‒ Wholesale distributor of

electrical power equipment

‒ Based in Tullamarine, Victoria, Australia

‒ Customer since 2007

‒ Replaced MYOB, Microsoft Access

‒ Using NetSuite, NetSuite Financials, Inventory Management, Order Management, SuiteCommerce, CRM, Marketing Automation

Challenges

Time-consuming and error-prone data re-entry with MYOB and Microsoft Access desktop applications

Costly downtime from occasional on-premise server failures

Payments and invoicing through MYOB affected staff productivity, slowing cash flow

NetSuite Benefits

Improved staff productivity by 20+% since disparate MYOB and Microsoft Access applications were replaced

Real-time visibility across financials, CRM, inventory, sales and procurement

Role-based profiles give personnel flexibility to manage warehousing, sales, website, marketing, procurement etc.

Alpha Energy Powers Up Its Distribution Business on NetSuite

NetSuite is an amazingly efficient program that makes our business much more effective than we were with our old systems.”“

ChallengesReal-time visibility to meet the demands of a fast-growing and complex liquidation business

Delays from manual data management being pieced together from disparate information

Efficiency and control over purchase of goods, inventory management and the sales pipeline

NetSuite BenefitsReal-time visibility & control over large volumes of goods purchased, averaging 6 container loads daily

Precise tracking of goods for rapid distribution and optimal product mix on their 45,000-sq-ft retail location

Automated invoicing and purchasing minimizes manual work

AMC Liquidators Gains an Edge in Fast-Moving, Complex Trading Operations

NetSuite enables us to know in real time what our inventory position is and what's in the sales pipeline.“ ”

Overview– Liquidator of hotel, office and

high-end residential furnishings and equipment

– Based in Fort Lauderdale, FL

– Customer since 2003

– Using NetSuite, Financials, Inventory Management, Order Management, SuiteCommerce, CRM, Marketing

ChallengesManual work required to piece together data from disparate systems

Delays in financial reporting, fulfilment and other processes that impacted business performance

High cost in hardware purchases, software licensing, and IT upgrades, maintenance and data backups

NetSuite BenefitsReal-time view of its business: sales, customers, inventory, ecommerce, costs, profitability & more

Order management processes reduced from days to same-day shipping

Saves $12,000 previously spent on data backups, hardware and IT maintenance

Candles and Supplies Lights a Fire Under Its Business with NetSuite

NetSuite has been revolutionary for us. Having everything under one roof has greatly improved our efficiency, and I no longer have to manage a network.“ ”

Overview– B2B and B2C merchant of

candle-making and soap-making supplies

– Based in Quakertown, PA

– Customer since 2010

– Switched from Visual AccountMate, Crystal Reports, Microsoft Commerce Server, Excel

– Using SuiteCommerce, Advanced Site Customization, ERP, CRM SFA

Overview– Plex Pty Ltd.

– Based in Stanmore NSW, Australia

– Using NetSuite SuiteCommerce, and Advanced Inventory

– Switched from MYOB

– Partners with OnSite

ChallengesLack of inventory visibility prevented growth opportunities

Order processing slowed by manual data transfers between MYOB and the company's custom Website

Manual data entry delayed responses to customer inquiries

Inventory slowdowns prevented expanding on new products

NetSuite BenefitsInstant handling of customers inquiries on product availability

Cart-abandonment rates decreased from 25% to 10%

Processing time cut by 75% from time-of-order to shipping

Ship orders from 150 to over 600 daily

Increase inventory turnover by 30%

60% growth with only 10% increase in staffing

NetSuite OneWorld Helps Retailer Grow 60%, Streamline Key Business Processes

With NetSuite, we can now rely on real-time inventory information across multiple warehouses and, in the future, multiple retail stores, so we no longer

have to worry about our future growth with NetSuite.“

”

Overview– World leader in HVAC and

refrigeration parts manufacturing & distribution

– Based in Oklahoma City, Okla.

– Customer since 2012

– Replaced Infor Visual Manufacturing

– Uses NetSuite, NetSuite Manufacturing Edition, SuiteCommerce

ChallengesOn-premise application was costly and outdated, and lacked the flexibility and reporting features CMP wanted.

In-house infrastructure with 10 servers and IT resources could be eliminated with a move to the cloud.

CMP wanted to strengthen its disaster tolerance capabilities in view of a tornado that decimated its facility.

NetSuite BenefitsSlashed crankshaft production lead time from 85 to 10 days while reducing costs 25%

Netted a 26% increase in revenue while growing the business across 95 countries.

90% reduction in back orders, worth $300,000.

Greater visibility and control of more than 3,000 part types and supported a wholesale redesign of CMP’s 160,000 sq.ft . manufacturing facility

 CMP Corp. Implements Lean Manufacturing Model with NetSuite

to Cut Costs and Power Growth

NetSuite has given us dramatically better data access and reporting and has been instrumental in our lean manufacturing initiative, helping us reduce cost and waste

while achieving double-digit growth.“”

Overview‒ Wholesale and liquidation

company specializing in buying and selling excess inventory, overstock, and closeouts

‒ Based in Los Angeles, CA

‒ Replaced SAP R/3, MS Great Plains, QuickBooks, Mail Order Manager, spreadsheets

‒ Using ERP, CRM, Ecommerce

Challenges

Unable to keep up with sales, & track inventory between busy bi-coastal warehouses

Information access difficult for traveling executives

Costly and functionally limited IT software solutions

NetSuite Benefits

More than $120,000 annual savings over the costs of other solutions

Real-time inventory tracking not possible with DVA’s previous systems

NetSuite for iPhone simplifies executive access to sales, finances, and other information

Wholesale Distributor Saves $120,000 Over Former Costs for IT Software

We went from the most expensive piece of software on the planet—SAP—down to QuickBooks and then to Great Plains. They were all either limited, costly, or both. We finally realized that we had to get on a single system,

and that's where NetSuite came in.”“

Overview– Makers of Natural Rodent

Repellent

– Based in Quezon City, Philippines and Redwood City, CA

– Customer since 2012

– Replaced QuickBooks, Oasis, ShipRush, ProStores

– Uses NetSuite & SuiteCommerce

ChallengesComplexity of multiple systems made staff training and visibility across systems difficult.

Previous solution couldn’t scale to accommodate growing transaction volumes.

Major retailers running lean operations demanded the same lean operations of their suppliers.

NetSuite BenefitsProvide on-time, same-day shipping more quickly and easily without multiple data entry points.

Reduction in order entry time of at least 85 percent.

Rapid growth, scaling at 40 percent for the past six years, serving 20,000 retailer locations, including 4,500 Ace Hardware stores alone

Earth-Kind Gets Lean, Mean and Green with NetSuite

In today’s age, you have to be nimble and agile. It’s really important for a fast-growth business to quickly adapt and fulfil customers’ needs. NetSuite’s really the best program out there.“ ”

Overview‒ B2B supplier of professional

dentistry products to dentists and schools

‒ Based in Clinton Township, MI

‒ Customer since 2011

‒ Navision (before the acquisition on Microsoft), Excel

‒ Using NetSuite Site Builder

Challenges

Costly & time-consuming upgrade to an on-premise Microsoft Dynamics NAV application

Process delays, manual data work required & limited visibility into business metrics from siloed systems

Additional credit card transaction fees paid due to security details they couldn’t produce to card processors

NetSuite Benefits

$23,000+ in credit card fees saved and 15% net income growth in the first year

Access to consolidated record of customer orders, contacts and history

SuiteCommerce platform supports a B2B customer portal for online ordering, history, payments and more

EXACTA Dental Runs Its Growing Business with a Smile on NetSuite

NetSuite allows us to keep finance, sales, inventory, shipping and customer information all under one roof. ”“

Overview‒ Cosmetics Packaging and

Design

‒ Based in the Netherlands

‒ Customer since 2005

‒ Replaced Microsoft Word and Excel

‒ Uses OneWorld, Advanced Inventory, Site Builder, ERP, CRM SFA

Challenges

Company growth supported by an easy-to-install IT system with worldwide access & corporate transparency

Managing network operating in 25+ countries, multiple currencies & languages, with subsidiary relationships

Expertise to maintain & update website. Replace inefficient manual data entry in Word & Excel

NetSuite Benefits

Accurate account of operations: sales coordination, supplier control, consolidated accounting & reporting, quality control, delivery and payment

Successful management of international currencies and time zones

50% year-on-year growth

Fasten Grows 50% Year-on-Year Thanks to Cloud-Based Software Suite

We've evaluated the competition and came to the conclusion that NetSuite is leagues ahead in terms of functionality, ease of use and price.”“

Overview‒ Manufacturer of marine-

grade accessories for adopted animals to encourage animal adoption.

‒ Based in Brooklyn, N.Y.

‒ Customer since 2012

‒ Replaced QuickBooks and a Homegrown Website

‒ Using NetSuite, SuiteCommerce, CRM, Inventory Management, Order Management

Challenges

Difficulty maintaining inventory and tracking sales and costs at any given time with its QuickBooks system.

Unable to adapt to a fast-moving business environment with haphazard business processes.

Rapid business growth demanded an upgrade to an integrated business management solution.

NetSuite Benefits

400% revenue growth between 2012-2013, with product & promotion donations to animal rescue organizations.

Expanded its network of retail partners to over 150 brick-and-mortar & online merchants to over a dozen counties.

Unified record of B2C & B2B customers, positioning the company for better sales effectiveness & customer service.

Found My Animal Grows its Business and Rescue Pet Awareness with NetSuite.org

Since we moved to NetSuite, we began seeing extraordinary growth and are now able to manage it efficiently. ”“

Overview‒ Luxury floor coverings

‒ Based in Sussex, UK

‒ Customer since 2006

‒ Replaced Sage Line 50, ACT! CRM, Microsoft Access and Excel

‒ Using ERP, CRM SFA, Site Builder, Advanced Site Customization

Challenges

Achieve rapid growth without having to pay large upfront costs in new technologies

Calculating shipping costs and currency conversions for international orders

Limited office space they didn't want to use for servers

NetSuite OneWorld Benefits

Now runs all their ecommerce, accounting, warehouse and stock levels and data on a single, cloud platform

All orders are now processed automatically with just a click of the shoppers button

Operate with just 3 FTE & manage a complex network of third-party experts, saving £165,000 in annual staff costs

Harvey Maria Harness SuiteCommerce to Increase Sales by 30–40% Year-on-Year

Not only has it been integral to rapid business growth, enabling us to easily sell and ship internationally but NetSuite also allows us to keep the profile

of a large company but operate like a lean, small one.”“

Overview‒ Supplier of metalworking

machinery and lifecycle services to manufacturers

‒ Based in Melbourne, Australia

‒ Replaced Sage Pastel Evolution, SalesLogix, ServiceCEO, Vertical Solutions, Briefcase, Crystal Reports, Excel

‒ Using OneWorld, Inventory Management, Order Management, CRM, SuiteCommerce

Challenges

Patchwork of more than a half-dozen on-premise applications made managing the business difficult

Delays in reporting and business execution, and loss of productivity with double data-entry

Continued struggle with a third party service application

NetSuite OneWorld Benefits

Access to rich reporting with summary-to-detail drill-down on a departmental, regional & line of business basis

Single customer view with process workflow, billing automation, visual scheduling, project costing and support for smartphones and tablets

Mobile billing capabilities with electronic signature capture enables 85% of invoicing to be done in the field

Eliminate 'Data Management Nightmare' to Engineer Business Innovation

NetSuite has really helped us to increase the utilization and efficiency of our engineers as they now have the ability to know where all resources

are at any given time, and who has capacity for further work. ”“

Overview– Based in Concord, NC

– Using NetSuite SuiteCommerce, Advanced Inventory, Site Builder, Advanced Site Customization, ERP, and CRM+

– Switched from QuickBooks, Sage

ChallengesHelmet buyers require detailed specifications & design

Support B2B & B2C customers on desktop & mobile platforms

Limited IT budget

Expand to other product lines without additional IT outlay

NetSuite BenefitsSave on 5 administrative and warehouse staff

Product consistency at different platforms while catering to priorities of B2B & B2C customers

Reach customers through mobile & tablet stores

Webpage layouts draw attention to key information with custom product-zoom allowing buyers to drill down to crucial details

KASK America's Bold Winning Strategy Begins with NetSuite Ecommerce

NetSuite has helped us deliver a striking look-and-feel on our Websites. SuiteCommerce gives us top-notch design on a top-notch platform.“ ”

Overview– Based in Perth, Australia

– Using NetSuite SuiteCommerce, Advanced Inventory, CRM Site Builder and ERP

– Switched from MYOB, a POS system, an inventory system and a credit card transaction terminal

ChallengesPoor integration between MYOB, an inventory system, a POS & credit card terminal

Costly full-time IT support

Maintaining multiple websites with separate branding

Order dispatching errors due to manual processing

Low mobile device conversion rate

NetSuite BenefitsThreefold sales growth to $5M turnover in the first year

Full visibility of 6,000 different stock-keeping units

Order fulfilment error rate down from 2% to 0.2%

Increased smartphone conversions 5 times

Saves $150K yearly over cost of running a non-integrated ecommerce solution

Kitchenware Direct Increases Sales 917% With NetSuite's Web & Mobile Shopfront

NetSuite was the only ERP system in the Australian market that could integrate all the different functions we needed and give us a seamless process

from order completion to dispatch.“

”

Overview‒ Imports and exports

automotive parts and accessories

‒ Based in Singapore

‒ Replaced Flexware and home grown apps

‒ Using Site Analytics, Site Builder, Advanced Inventory, ERP, CRM SFA

Challenges

Meeting the rapid-delivery demands of its 350 chain stores and wholesale customers

Fast response time from König’s own suppliers before their custom wheels go out of fashion

NetSuite Benefits

Doubled in sales in 4 years, while saving $120K per year over costs of on-premise applications

3-day U.S. deliveries from its CA & NY warehouses. Just-in-time shipments reduce König’s need for physical inventory by 25%

Supply chain efficiencies have allowed König to expand into tire sales

Custom Wheel Manufacturer Doubles Growth, Saves $120,000 Yearly

NetSuite lets us look into our suppliers' workload, and lets our customers see our inventory.”“

Overview‒ Manufactures to of

woodworking machinery

‒ Based in Irvine CA

‒ Customer since 2009

‒ Replaced Sage SalesLogix and MAS 90

‒ Chose NetSuite

‒ Uses SuiteCommerce, CRM+

Challenges

Product shipments slowed by fragmented IT systems. Ineffective marketing from lack of visibility into lead generation.

Existing systems made online sales expansion difficult

Decreasing Laguna Tool’s environmental impact from their use of paper and toner

NetSuite Benefits

About $90K annual savings in IT costs over old system

Average of 2-day order-to-shipment processing time instead of 3 days

Online sales boosted by live inventory updates in 30-secs, instead of 30-mins with the old system. Managers can also now modify prices online instantly.

Laguna Tools, Inc Cuts Average Order-to-Shipment Time from 3 to 2 Days

NetSuite has helped us streamline our operations, become more profitable, and it has given us the ability to grow without any limitations.”“

Overview– The only American made

metal water bottle, 100% recycled aluminum and BPA free.

– Based in Union Gap, WA

– Customer since 2010

– Company launched on NetSuite

– Uses NetSuite, NetSuite Manufacturing Edition, SuiteCommerce

ChallengesAs a start-up, Liberty needed a cost-effective cloud solution that could be rapidly put into production and scale to growth.

Liberty did not want the complexity and delays of reconciling critical business data across disparate applications.

NetSuite BenefitsSince launching its business on NetSuite in 2010, Liberty Bottleworks has scaled production to more than 1M in 2013.

50% year-over-year revenue growth in sales over its SuiteCommerce - based website, through retail partners and corporate customers.

Grown its retail partners to over 1,400 while expanding sales of customized bottles to more than 5,000 corporate buyers

 Liberty Bottleworks goes from start-up to sensation with NetSuite

NetSuite is awesome and does an amazing job in tracking and managing inventory and enabling us to run the business as efficiently as possible.“ ”

Overview‒ Women's apparel brand

‒ Based in New York, NY

‒ Customer since 2006

‒ Replaced QuickBooks, osCommerce

‒ Using OneWorld, SuiteCommerce, ERP, Inventory Management, Order Management

Challenges

Keeping up with growing volume of transactions & SKUs

Lack of real-time data and visibility from standalone financials, inventory and ecommerce

Lilla P needed an integrated business management solution to realize their growth potential

NetSuite Benefits

Quadrupled revenue on SuiteCommerce since 2007, with 2x revenue growth as Lilla P refined its retail webstore

Robust website functionality with out of stock notifications, image zooming, one-page checkout & "click to select" to change product colors without page reload

Improved efficiency in inventory control, order management and financials

Lilla P Finds a Perfect Fit with SuiteCommerce

NetSuite has definitely allowed us to scale our business very seamlessly while improving productivity and avoiding unnecessary costs for servers

and on-premise software.”“

Overview‒ A subsidiary of New York-

based NBTY, manufacturer of 22,000 nutritional products

‒ Based in Beijing, China

‒ Customer since 2008

‒ Replaced Sage Accpac

‒ Using OneWorld, SuiteCommerce, Sandbox Environment, Advanced Inventory, Advanced Financials, CRM+

Challenges

System used at the subsidiary level was too time-consuming and inflexible to support explosive growth

Their HQ’s on-premise ERP expansion system requires extensive networking & localization

Sage financial reporting was slow & cumbersome with custom reports requiring engagement with consultants

NetSuite Benefits

Two-tier ERP deployment provides U.S. corp. parent with real-time web-based visibility into subsidiary performance

Avoids cost of at least 3 FTE at the subsidiary level for accounting & IT that would run a competing system

Streamlines inventory management, warehousing and distribution of over 200 SKUs

100% a year growth in a two-tier model for global consolidation and visibility

NetSuite is a very good system that beats everything we compared it to and it makes the globe small. Our parent company is in New York and we're in China,

and they get instant, real-time visibility into our performance.”“

ChallengesEntry-level accounting system lacked scalability & deeper functionality required to support growth plans

Manual work tracking and replenishing inventory, reporting sales, & managing transactions with suppliers and corporate customers

NetSuite Benefits400% revenue increase since 2010, with rapid growth to 13 coffee shops in the Bay Area

Streamlined its wholesale distribution channel to 100+ buyers & simplified coffee procurement from suppliers

Real-time visibility into stock in stores & its 20K-sq-ft warehouse, with store managers empowered to reorder as needed

Philz Coffee Brews Business Success with NetSuite

NetSuite is a very important tool that helps us work efficiently and effectively, which results in us being able to scale and grow faster.“ ”

Overview– Retail/wholesale merchant of

hand-crafted coffee and custom coffee blends

– Based in San Francisco, CA

– Customer since 2010

– Switched from QuickBooks

– Using NetSuite Financials, Inventory Management, Warehousing, Order Management, SuiteCommerce

ChallengesTime-consuming and error-prone supplier ordering and inventory management via Excel

Difficult to coordinate inventory, sales and accounting and complicated monthly financial close

Poor visibility into costs and revenues resulted in other expenses and missed revenue opportunities

NetSuite Benefits5x revenue growth since 2005

Reduced inventory costs by $100K by avoiding overstock and identify aging wines ideal for promotion

Order fulfilment efficiency with real-time shipping rates, automated shipment label generation, and delivery tracking and confirmation

Porthos Wine Ventures Grows Boutique Wine Distributorship 5x with NetSuite

NetSuite is an excellent business backbone that has enabled us to grow our sales almost five times—there's no way we could manage our company and

cash flow without NetSuite.“

”

Overview– Personal wine shopper

service

– Based in San Rafael, CA

– Customer since 2005

– Switched from QuickBooks, Excel, Vertical Response

– Using SuiteCommerce, Sandbox Environment, Site Analytics, Site Builder, Advanced Inventory

Overview– E-tailer of rugged and

distinctive leather bags, luggage, wallets, accessories

– Based in San Antonio, TX

– Using NetSuite OneWorld, SuiteCommerce, Inventory Management, Financials, CRM, Warehousing / Distribution, Marketing

– Switched from QuickBooks, Excel, Salesforce.com, homegrown ecommerce website

ChallengesDifficult to manage webstore disconnected from back-office inventory, financials and customer records

Lack cross-departmental visibility of KPIs

Excessive time spent on manual data entry

NetSuite Benefits50% revenue growth since implementing NetSuite

Manage 5 subsidiaries supporting multi-currency transactions and local tax compliance with NetSuite OneWorld

100% e-tail business with full integration between webstore, back-office inventory, financials and CRM

Save on 2 employees doing inventory forecasting

Real-time visibility on critical business metrics

Leather Goods E-Tailer Saddles Up with NetSuite

We've become much more empowered with NetSuite and have much better control over the business. Because of the functionality inherent in NetSuite,

we're able to do things we could never have done before.“

”

Overview‒ Australian owned & operated

company specializing in supply to the printing, packaging, diemaking and digital industries

‒ Based in West Heidelberg, Victoria, Australia

‒ Customer since 2009

‒ Replaced Nexus Systems, custom-built website

‒ Using ecommerce, CRM and ERP

Challenges

Previous ERP & inventory system required a lot of manual work and offered little visibility into the business

Evolve beyond static custom-built website to offer ecommerce purchasing to B2B customers

Risk of costly overstocks and stock-outs with inventory that was difficult to track

NetSuite Benefits

Saves on 1 FTE for bookkeeping with integrated financial mgmt. Real time financial reporting instead of 3 days

SuiteCommerce opened new ecommerce revenue stream for customers of consumable products

95% inventory accuracy, leading to greater satisfaction among B2B buyers

Speeds Financial Reporting, Improves Inventory Accuracy & Opens Ecommerce Channel on NetSuite

NetSuite has changed our business... It was an easy decision to go with NetSuite and the end result has been very good.”“

Overview‒ Skin care line

‒ Based in Carlsbad, CA

‒ Customer since 2003

‒ Replaced QuickBooks, ACT!, and Salesforce.com

‒ Using Advanced Inventory, ERP, CRM SFA, SuiteCommerce Site Builder, Advanced Site Customization, Site Analytics

Challenges

Expand business from spa reseller customers, to reaching out to consumers directly

Expand to Japan, UK, Canada, and Mexico

Tracking of inventory from suppliers in China and Korea

NetSuite Benefits

$100K annual savings over cost of premise-based servers and IT infrastructure

Role-based dashboards give mgmt. real-time visibility into supplier performance

Integration of eCommerce, inventory & customer information. Advanced inventory module also ensures on-time product delivery

Skinauthority Saves $100K Yearly vs. Cost of On-premise IT While Maintaining Growth

We came from both the technology and spa industries and we knew we'd need top-quality products and service to succeed in this competitive

business. NetSuite helps us do just that. ”“

ChallengesPoor performance of existing ecommerce site

Maximizing ecommerce performance with warehouse-management to drive growth

Non-integrated business software made inventory tracking and forecasting difficult

NetSuite BenefitsNetSuite's ecommerce solution boosted page views by 78%; unique visitors by 56%; pages per visit by 14%; and new visits by 6% -- online sales increase by 45%

More efficient warehouse management saves cost of 10 full-time employees

34% yearly sales increase with just a 10% increase in inventory – double-digit grown without adding IT staff

Seasonal forecast reports in just 20 minutes

NetSuite's Advanced Commerce Module Helps Boost Sales by 45%

NetSuite gives us a fully integrated system that supports our growth from $5M to $50M and beyond.“ ”

Overview– Retail, ecommerce sporting

goods (online lacrosse equipment retailer)

– Based in Brookline, NH

– NetSuite Commerce, SuiteCommerce

– Switched from Zoovy, QuickBooks, spreadsheets

Overview‒ E-tailer of motorcycle

helmets, jackets, luggage and other gear

‒ Based in Charlotte, NC

‒ Customer since 2005

‒ Using SuiteCommerce, Financials, Inventory, Order Management, CRM, Marketing

‒ The company launched its webstore business on NetSuite

Challenges

Business expansion beyond eBay without the time and expense of on-premise solutions

Manual business processes required to manage and manipulate data in multiple systems

NetSuite Benefits

One integrated system for ecommerce, financials, inventory & order management, CRM, and marketing

Saved 1 FTE in IT with NetSuite's cloud solution vs. on-premise software and servers

Integrated inventory and ecommerce simplified stock expansion to 5,000 SKUs

Motorcycle Gear E-tailer Revs Its Sales on NetSuite's Integrated Commerce Solution

We went with NetSuite because it had everything in a single solution—ecommerce, accounting, CRM, inventory and more.”“

Overview– Giftware (colorful votive

candle holders)

– Based in Seattle, WA

– Using NetSuite Advanced Inventory, ERP, CRM, Retail Anywhere and SuiteCommerce

– Switched from QuickBooks, CAM Commerce for POS

ChallengesQuickBooks lacked scalability for a growing company, with manual data entry required between dissimilar systems

Data delays and manual processes made aligning production to demand difficult

Data movement through QuickBooks was problematic due to various in-store POS systems

NetSuite BenefitsScalability for business growth to $7M in sales

Continued expansion of B2B sales at more than 50 gift shops, restaurants and boutiques in the U.S.

Process transactions and capture customer information for B2C sales with Retail Anywhere POS

A single set of customer records for in-store and ecommerce

glassybaby Streamlines Multi-Channel B2C/B2B Business with NetSuite

NetSuite is a very complete system that’s easily adaptable to a wide range of operations. It’s simple to maintain and scalable as you grow. We’re able to access

sales data very quickly, and that’s a powerful tool for production planning.“”

Overview– Provider of Christian

health services

– Based in Shelby, NC

– Chose NetSuite for ERP, CRM, and Ecommerce

– Replaced ProfitCenter Software

ChallengesOrder fulfillment errors due to limited IT system

Unreliable accounting, lack of reporting lead to lost revenues on shipping costs

Wanted to maintain hard-won leadership position

NetSuite BenefitsSaved $500,000 over cost of on-premises installation

Will save $50,000 annually in extra staff expenses vs. on-premise system

Ecommerce sales increased by 25% in 6 months

Real-time data for call center, marketing, Web, accounting, retail stores, IT, and CEO office

Hallelujah Acres Increases Ecommerce Sales by 25% With NetSuite

NetSuite has helped us improve customer service and order fulfillment. Plus it is flexible enough for us to affordably customize it to fit the company's long-term needs.“ ”

Overview– Retailer of tactical gear

– Based in Topeka, KS

– Uses NetSuite SuiteCommerce, NetSuite Retail Anywhere POS, Inventory Management, Order Management, CRM

– Switched from QuickBooks, custom-built web store

Drive Growth with Unified Ecommerce and In-Store POS Solution

We really feel NetSuite is the top, best-in-class solution, head and shoulders above the competition.“ ”

ChallengesBusiness growth limited by using different applications for financials, ecommerce & POS terminal

Lacked visibility into customer activity and inventory

Effectively managing separate product databases and web transactions

NetSuite BenefitsUnified solution for financials, inventory, ecommerce and retail POS

Process transactions and capture customer data in 22 stores across 10 states

Real-time visibility into warehouse inventory across 22 stores

Simultaneously publish content and images to both B2C and B2B websites

Overview– Technology distribution

– Based in Mexico City, Mexico

– Customer since 2009

– Switched from Lomas legacy ERP

– Using SuiteCommerce

ChallengesVisibility into sales per branch, part number and other attributes for forecasting and profitability analysis

Eliminate high costs to deploy and maintain on-premise systems that required sizable IT staff

Business growth impaired by manual procure-to-pay and order-to-cash processes

NetSuite Benefits15% growth on ecommerce total sales launching B2B SuiteCommerce website, attracting 200 new partners

Order processing time cut from 30mins to 7mins

Real-time inventory and sales data & reporting; AdHoc reporting with transactional detail

Mexican Enterprise Technology Distributor Grows Sales and Partners on Cloud

NetSuite has given us better control of the company, and we have given end-users more power so they can do their jobs better without having

to go to the IT department.“

”

Overview‒ Provider of antivirus

software

‒ Founded in 1992

‒ 250+ customers

‒ Based in Bratislava, Slovakia

‒ NetSuite Financials, CRM, and Ecommerce

Challenges

Business multiplied annually, outgrowing small office software

Had no unified view of customer

Needed enterprise grade infrastructure without IT staff

NetSuite Benefits

Scaled efficiently with monthly E-store orders from 4,000 to 30,000 in 4 years

Reduction in chargebacks by a factor of 8

Managing over 1,000 customer support contacts daily with reduced error rate and greater efficiency

NetSuite Helps ESET Increase Ecommerce Revenues Tenfold

We have been able to customize NetSuite to meet most of our needs, faster and at a lower price than we would have with any other system. “ ”

Overview‒ Producer of digital signage

‒ Founded in 1987

‒ Based in Exton, PA

‒ NetSuite OneWorld replaced QuickBooks, Sage MAS 50 and 200

‒ Running NetSuite across ERP, Inventory, CRM and eCommerce

Challenges

Needed to improve operational efficiency to maintain competitive position

Wanted to continue its global expansion into India and other countries

Needed to improve website sales efficiency

NetSuite OneWorld Benefits

Month-end closing takes five days instead of three weeks

Budgeting with real-time data from 11 subsidiaries and 9 holding companies around the world

Web-based product sales processes are integrated with accounting, inventory and other processes

NetSuite Helps Manage 11 Subsidiaries With Real-Time Data

NetSuite helped us combine multi-company, country, language, and currency silos into one data center, and now lets us view all this information globally or locally.”“

Overview‒ Manufacturer of

gastroenterology devices

‒ Founded in 2008

‒ 90 employees

‒ Based in Alpharetta, GA

‒ Replaced Quickbooks

‒ NetSuite ERP, CRM, Advanced Inventory and eCommerce

Challenges

Inadequate functionality to handle growth

Zero inventory and manufacturing controls

Complex supply chain: China, Korea, EU, USA

NetSuite Benefits

Fully implemented in two months

NetSuite webstore delivers 15% of revenue

Configured Case Management for FDA compliance

Reduced 4 FTE IT staff and $8K per user license vs. on-premise solution

300% Annual Growth and FDA Compliance with NetSuite

NetSuite is the only Cloud based solution that was built from the ground up. Salesforce.com, Great Plains and SAP BBD are all patch-up solutions.“ ”

Overview‒ Worldwide distributor of

plastic products and manufacturing services

‒ Founded in 1914

‒ 40+ employees

‒ Based in San Diego, CA

‒ Replaced Peachtree and Custom developed software

‒ NetSuite W/D Edition, ERP, CRM and Ecommerce

Challenges

Focus on managing and growing business without the hassle of managing servers

Managing multiple disparate systems

Growth meant adding more IT staff

NetSuite Benefits

Increased productivity of every employee

Complete Integration: NetSuite, POS, Shipping and Yahoo

Hours saved reconciling sales orders

Automated POS system saves 2-3 hours of staff time daily

Integrates 3 websites

Grew 60% since using NetSuite without adding additional backend employees

NetSuite is a very powerful tool that allows us to focus on our business from all points. We can easily customize to make it fit our specific business model

without having a full time IT position.“

”

www.curiousrubik.com@curiousrubik