process models as neutral ground in collaboration, but power matters

18
RUB 1 st international CollabViz workshop: Collaborative usage and development of models and visualizations Alexander Nolte 1 , Michael Prilla 1 , Stephan Lukosch 2 , Gewndolyn Kolfschoten 2 , Thomas Herrmann 1 1 Information and Technology Management, University of Bochum, Germany 2 Systems Engineering Department, TU Delft, Netherlands 1

Upload: michaelprilla

Post on 14-Jun-2015

2.733 views

Category:

Technology


3 download

DESCRIPTION

Slides on our talk on non-modeler integration into modeling tasks in the ECSCW 2011 workshop on "Collaborative Usage and Development of Models and Visualization" organized by us and colleagies from TU Delft (see http://ceur-ws.org/Vol-777 for the proceedings).

TRANSCRIPT

Page 1: Process models as neutral ground in collaboration, but power matters

RUB

1st international CollabViz workshop:Collaborative usage and development of models and visualizationsAlexander Nolte1, Michael Prilla1, Stephan Lukosch2, Gewndolyn Kolfschoten2, Thomas Herrmann1

1 Information and Technology Management, University of Bochum, Germany 2 Systems Engineering Department, TU Delft, Netherlands

1

Page 2: Process models as neutral ground in collaboration, but power matters

RUBIntroduction of the organizers

Information and Technology Management, University of Bochum

2

Thomas Herrmann Socio-technical system design and patterns, creativity, facilitation of work and communication processes

Michael PrillaCSCW, especially interfaces and functionality for seamless and habitual interaction with IS

Alexander NolteCollaborative modeling, focuson user participation

Socio-technical systems and design

Semi-structured (work) process modeling

Creativity and user participation in process design

Page 3: Process models as neutral ground in collaboration, but power matters

RUBIdea & Scope

• Using models and visualizations can be considered a common practice in modern organizations

• Their development, usage and maintenance mostly involves the collaboration of various stakeholder

• Although they are produced with a lot of effort, they actual impact on people´s practice is mostly limited to experts

3

What about other settings like dislocated collaboration?

• Their creation is mostly limited to facilitated workshop settings

How to increase the usage of models and other visualizations in practice and how to sustain it?

Page 4: Process models as neutral ground in collaboration, but power matters

RUBScope of the workshop

• Explore current research and approaches on the relationship(s) between models / visualizations and collaborative work– Collaborative modeling – Interacting with models and visualizations– Using models for coordination and cooperation

• Find similarities, differences, gaps, synergies between approaches and insights collaborative usage and development of graphical representations– Intra-topical– Cross-topical

• Build a research agenda and follow-up action on this workshop

4

Page 5: Process models as neutral ground in collaboration, but power matters

RUBScope of the contributions

5

• Models as vehicles of cross-domain collaboration• Practical insights into collaborative modeling and

process design• Self-directed and facilitated involvement of non-

modeling-experts into model creation• Exploring the collaborative use

of design patterns• Sustaining the use of models in

daily practice• Intertwining collaborative

brainstorming with group support systems

Page 6: Process models as neutral ground in collaboration, but power matters

RUBUser Interaction with

Models / Visualizations

Collaborative Developmentof models / visualizations

Supporting work / collaborationwith models / visualizations

Workshop on “Collaborative usage and development of models and visualizations”

Topic Triangle

Page 7: Process models as neutral ground in collaboration, but power matters

RUBSchedule

Time Theme Tasks09:30 – 10:00 Get together • Attach your picture to the topic triangle

• What do you, what do we expect from the workshop?

10:00 – 10:30 Firehouse session 1

• Practical insights into collaborative drafting of organizational processes using an enhanced wiki environment (Selim Erol)

• An Integrative Approach to Diagram-based Collaborative Brainstorming (Diogo Azevedo, Jordan Janeiro, Stephan Lukosch, Robert O. Briggs, Benjamim Fonseca)

• Collaborative diagram drawing: a case study on scaffolding self-regulated behaviors (Ilaria Manno, Giuseppina Palmieri, Vittorio Scarano)

10:30 – 10:45 Coffee break

Page 8: Process models as neutral ground in collaboration, but power matters

RUBSchedule

Time Theme Tasks10:45 – 12:30 Firehouse

session 2• Fostering the usage of process models for supporting departments in

organizations(Nina Claus)• An Approach for a Domain-spanning Collaboration Platform for Decision

Support Using Immersive Visualization Techniques in Product Manufacturing (Daniel Eichhorn, Johannes Herter, Andreas Oberweis, Jivka Ovtcharova)

• Process models as neutral ground in collaboration, but power matters (Alexander Nolte, Michael Prilla)

• Strategies in the Collaborative Use of Design Patterns (Claudia Iacob)• Combining ThinkLets and Dialogue Games in Collaborative Modeling: an

Exploratorive Case (S.J.B.A. Hoppenbrouwers, W. van Stokkum)

12:30 – 13:00 Lunch break

Page 9: Process models as neutral ground in collaboration, but power matters

RUBSchedule

Time Theme Tasks13:00 – 15:00 Group phase

1 ThemesForm small groups of 2-5 people according to the the topic triangleGoal: Identify common, complementary, contradictory and open issuesPresent the results to all workshop participants

15:00 – 15:15 Coffee break

15:15 – 17:15 Group phase 2 Lifecycle

Form small groups of 2-5 people with one representing each topicGoal: Identify and visualize connections between the different phases of model usagePresent the results to all workshop participants

17:15 – 18:00 Wrap-Up Summary and feedback (Did we match the expectations?)Next steps:• Joint publication of workshop results• Joint work on selected topics• Future topics

Page 10: Process models as neutral ground in collaboration, but power matters

RUBLet’s start with your presentation.

Here are the rules

5 minutes of presentation

5 minutes of questionsYou may also tell the presenters what they

should elaborate on in the afternoon session

Wrap-Up and discussion after the sessions

Interaction in the afternoon

10

Page 11: Process models as neutral ground in collaboration, but power matters

RUBGroup phase 1

• Split into two groups:• Collaborative development• Using models for collaborative work

• Re-Introduce your approach to each other

• Find and document• Commonalities• Complementary differences• Contradictory differences• Open issues

• Come together again for results presentation at 14:40

11

Page 12: Process models as neutral ground in collaboration, but power matters

RUBGroup phase 2

• Split into two groups:• Collaborative development AND using models for collaborative work

• Re-Introduce your approach to each other (If needed)

• How can these approaches work togther• From creating model collaboratively to using them for collaborative and vice

versa• Gaps, Interfaces, …• Create a storyboard combining your approaches for a lifecycle of using and

creating models collaboratively

• Come together again for results presentation at 16:40

12

Page 13: Process models as neutral ground in collaboration, but power matters

RUBSpecial Issue on International Journal of e-

Collaboration

• Scope: Collaborative development and usage of models and visualizations

• Intended Schedule– Submission due in January 2012– 1st notification in March 2012– Publication Q3/4 2012

• Guest Editors– Michael Prilla, Alexander Nolte,

Thomas Herrmann, Stephan Lukosch

http://www.igi-global.com/journal/international-journal-collaboration-ijec/1090

13

Page 14: Process models as neutral ground in collaboration, but power matters

RUBSpecial Issue on International Journal of e-

Collaboration

• Designing means and functionality for user interaction with models and visualizations– Supporting users in contributing to existing visualizations, e.g. helping them to

translate their thoughts into a model language– Fostering the continuous usage of models by non-experts in their daily work– Interplay between formal and non-formal elements of diagrammatic representations

• Supporting work and collaboration with models and visualizations– Communicating about shared models and creating a shared understanding – Usage of common visualizations for (collaborative) learning and reflection – e.g.

reconsideration of processes with models – Using models for knowledge documentation and transfer – Using models and visualizations for collaborative design and engineering

14

Page 15: Process models as neutral ground in collaboration, but power matters

RUBSpecial Issue on International Journal of e-

Collaboration

• Supporting collaborative development of models and visualizations– Tools and mechanisms for collaborative modeling in workshops or disclocated

settings– Settings and modes for the collaborative development of representations– Roles and participants in collaborative model development, e.g. the role of a

facilitator• The influence of users on models (e.g. collaborative modeling participants on

models) and the influence of models on users (e.g. users discussing a model and behavior changes) – Case studies on applications of the collaborative usage and / or development of

models in practice– Theoretical framework and approaches on the role of graphical representations in

collaborative settings

15

Page 16: Process models as neutral ground in collaboration, but power matters

RUBSpecial Issue on International Journal of e-

Collaboration

• January 5, 2011: All submissions are due to the guest editors.• March 1, 2012: Decisions and review comments are sent to authors.• May 1, 2012: Revised and resubmitted manuscripts are sent back out for review.• July 1, 2012: Final decision letters are sent to authors.• August 15, 2012: Final revised manuscripts are due to Editor.• September 1, 2012: Special Issue goes to Idea Group for publication.• October 1, 2012: Proofs go to authors.• January 1, 2013: Special Issue is published.

16

Page 17: Process models as neutral ground in collaboration, but power matters

RUBClosing remarks – how to follow up on

this workshop?

• Proceedings are online, please send us your presentations• Common workspace• Slides, pictures, …

• Continue the workshop series• Ideas for conferences?• Practice of Enterprise Modeling (POEM, Oslo 2011 / Rostock, Germany 7./8. Nov 2012)• COOP 2012, NordiCHI 2012, BPM 2012 (Estonia), ACM Group Nov 2012, EICS, CDVE Japan

• Other ideas?• Establish as a subgroup of CSCW people vs. make it a cross-cutting topic (people from BPM, CSCW, …) to have a

critical mass• Video snippets of the approaches presented today: Show people what collaborative usage and development looks

like• Place 5 papers on the field on the website which you consider to be central to the field, central to your approach, on

your approach• Working space to collect collaboration patters

17

Page 18: Process models as neutral ground in collaboration, but power matters

RUBClosing remarks – how did you like

the workshop?

18