Designing Operations

Engineering Sustainability

Bridging Communication Gaps

Business Strategies

Product Design

Process Design Suppliers

All Rights Reserved © Volpe M. Pakzad August 24, 2011

PROCESS EXCELLENCE

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The main problem with quality control is that there normally are more than one business units within organizations, & each unit has many

variables that not only effect the specific business unit, but also have an impact on the other business units.

QUALITY IS BUILDING PRODUCTS THAT FUNCTION AS EXPECTED, AT MINIMUM COST.

Business Strategies

Product Design

Process Design Suppliers

All Rights Reserved © Volpe M. Pakzad August 24, 20112

QUALITY IS BUILDING PRODUCTS THAT FUNCTION AS EXPECTED, AT MINIMUM COST

The main problem with quality control is that there normally are more than one business units within organizations, & each unit has many variables that not only effect the specific business unit, but also have an impact on the other business units.

This is why organizations need to study the products, materials, processes, procedures,….. all that have an impact on the finished good.

Complexity of the analysis can be overwhelming, but the analysis & identification of “practical” solutions that work for each specific

application/operation as well as the entire organization is possible.

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All Rights Reserved © Volpe M. Pakzad August 24, 2011

PEOPLE & THEIR CULTURE MATTER Businesses are Making Profits for People & People are Making Businesses

Profitable

Zen and the Art of Motorcycle Maintenance Book Review From Wikipedia, the free encyclopedia:

http://en.wikipedia.org/wiki/Zen_and_the_Art_of_Motorcycle_Maintenance

…..., the book details two types of personalities:

those who are interested mostly in gestalts (romantic viewpoints, such as Zen, focused on being "In the moment", and not on rational analysis), and

those who seek to know the details, understand the inner workings, and master the mechanics (classic viewpoints with application of rational analysis, vis-a-vis motorcycle maintenance) and so on.

Ancient Greek philosophy in Athens, romantically depicted by Raphael……………….He makes a thorough case that originally the Greeks did not distinguish between "Quality" and "Truth" – they were one and the same – and that the divorce was, in fact, artificial (though needed at the time) and is now a source of much frustration and unhappiness in the world, particularly overall dissatisfaction with modern life.

……………….... Pirsig seeks to demonstrate that rationality and Zen-like "being in the moment" can harmoniously coexist. He suggests such a combination of rationality and romanticism can potentially bring a higher quality of life.

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What: Need to clearly & thoroughly determine the “expected quality”.

When: Quality expectations must be determined “during concept design”, then “carried/followed through the product lifecycle”.

Where: Every input into a system.

Why: Every input into a system, can & will have an effect of the quality of the system output. You cannot stop paying for rush delivery TO CUT COST, if without it, you could delay an operation that ends up delaying others; The cost of wasted labor will be reflected onto the cost of built products. If the input has no effect on product, then it should not be there at all.

How: Program management & project management that understands & follows product life cycle management as it should be, without cutting corners or taking short cuts; Unless there is a contingency built for the risks being taken; This means a realistic risk evaluation & management.

QUALITY IS BUILDING PRODUCTS THAT FUNCTION AS EXPECTED, AT MINIMUM COST

Design

OPERATIONS

MaterialsParts

Labor

Machines

Tools

Procedures Policies Preventive Maintenance

FINISHED GOODS

Quality Control

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Thorough evaluation of a business or business unit requires Cross Functional Skills, Clear and Open communication in order to

understand how elements interact, and change the overall output.

Business Strategies

Product Design

Process Design Suppliers

All Rights Reserved © Volpe M. Pakzad August 24, 2011

PEOPLE & THEIR CULTURE MATTER

Having Expenditures Over The Planned Budget, Are Signs Of Having Concealed Tasks

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A Presentation By Volpe M. Pakzad

Skills Summary:

Background in methods and manufacturing engineering, performing industrial engineering analysis, and managing design & development projects. Focused on developing processes, launching new products, design for manufacturing & process excellence/lean manufacturing.

Expertise in using cross functional skills & training for critical thinking, troubleshooting, and design & development.

Experienced with analyzing and applying regulatory standards into the product/process specifications, in order to develop a reliable design (Design for X), this includes FMEA, Continuous Improvement Project Management, Risk Management, & Validation.

7All Rights Reserved © Volpe M. Pakzad August 24, 2011