Things to note for Doubledigit Aux reason code setting on CM and AES.

1. On Cti-Link add cti-link 1Page 2 of 3 CTI LINK FEATURE OPTIONS

Event Minimization? nSpecial Character for Restricted Number? n Send Disconnect Event for Bridged Appearance? n Two-Digit Aux Work Reason Codes? y Block CMS Move Agent Events? n 2.On ACM page to allow 2 digit AUX codes, the following 2 settings.

3.On IC side there is no specific setting as such , only configure double digit Aux reason code as follows.