priority of service. areas of discussion overview of demographics and trends overview of...
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Priority of ServicePriority of Service
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Areas of Discussion
Overview of Demographics and TrendsOverview of Florida’s Organizational Relationships Identifying and Informing Covered PersonsService DeliveryFlorida’s Strategic PlanFlorida’s PartnershipsMonitoring Compliance with Priority of Service
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Demographics:1,715,114 veterans in Florida213,642 Retirees and Survivors
Florida’s Military Currently Serving116,197 service members claim Florida as their home state
49,862 Reserve/National Guard(12,000 of whom are National Guard)
Demographics and Facts (2008 data)
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Trends and Conditions As of 2008, 53 veterans migrated to Florida per day, outpacing the next fastest growing state (Arizona) by 37%
Florida has third largest disabled veteran population in the country.
80,470 service-connected disabled veterans population 65 and older.
758,975 veterans over the age of 65
124,685 veterans over the age of 85- fastest growing segment of the population in general
Demographics and Facts
Priority of ServicePriority of ServiceOrganizational Relationships
Workforce Services
24 RegionalWorkforce Boards
*One Stop Career Centers*
*Service Providers*
*Training Providers*
ContractContract
•Performance Contracts
•Memorandums of Understanding
•Notice of Financial Award
•Program/Financial Monitoring
•Policy
•Chartering
•Plan Approval
•Budget Approval
•Performance Oversight
Early Learning
Early Learning Coalitions
•Funding Agreements
•Financial Monitoring
•Chartering
•Plan Approval
•Budget Approval
•Performance Oversight
Unemployment Compensation
Jobs for Vets State GrantJobs for Vets State Grant
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Regional Workforces Boards’ Veterans Programs Regional Workforces Boards’ Veterans Programs WebsitesWebsites
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http://www.floridajobs.org/onestop/onestopdir/
Organizational relationships
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Florida’s eligible veterans and eligible spouses are notified of programs and/or services available at the point of entry.
Point of entry includes;
physical locations, such as One-Stop Career Centersweb siteCareer/Jobs FairsMass Recruitments
Identifying and Informing Covered Persons
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Florida uses the Employ Florida Marketplace (EFM) as the employment service delivery system.
EFM’s features include:Identifying all self-registered veterans and eligible spouses, which includes Unemployment Insurance (UC) Migration.
A messaging system-to communicate with veterans, providing information on job alerts, job fair and veterans related information.
Virtual Recruiter- A search agent that automatically reviews search agent that automatically reviews job postings and notifies the client of jobs that match their skillsjob postings and notifies the client of jobs that match their skills
Service Delivery
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Point of Service Entry using EFM,
In the past 6 Months 75% of veterans have self-registered in EFM vice staff-assisted registrations at the One-Stop
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https://www.employflorida.com
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Employ Florida Market Place (EFM)
Newly Registering veterans and eligible spouses arepresented with a new a “Veteran Priority of Service” button option.
Service Delivery
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When clicked, the Florida Veteran Priority of Service pagewill be displayed. The same information is located on EFM Veteran service page.
Service code 089, Notification of Veteran Priority of Service will be added to the service plan after a veteran self-registers.
Service code 189, Notification of Veteran Priority of Service, has been added as a staff assisted service to the service plan for veterans and eligible spouses already registered in EFM.
Service Delivery
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Regional Workforce Boards have been notified of the Priority of Service button and associated service codes in the EFM system.
All One-Stop staff have been trained on these additions
For monitoring proposes, The Priority of Service codes 089 and189 will be reviewed during State monitoring and Technical assistance visits.
Monitoring
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RememberRemember
Veterans’ Priority of Veterans’ Priority of ServiceService
is is EVERYONE’sEVERYONE’sResponsibilityResponsibility
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Veteran Staff “Proactive” activities Include;
1.1. Veterans staff routinely query self-registered veterans in the Veterans staff routinely query self-registered veterans in the EFM system.EFM system.
2. After identification the veterans staff sends a welcome 2. After identification the veterans staff sends a welcome message through the EFM messaging system outlining message through the EFM messaging system outlining Veterans services and highlighting priority of services.Veterans services and highlighting priority of services.
3. Veterans Staff follow-up with phone calls and emails.3. Veterans Staff follow-up with phone calls and emails.
4. Veterans Staff4. Veterans Staff schedule appointments, conduct initial schedule appointments, conduct initial assessments and discuss priority of service.assessments and discuss priority of service.
Veteran Staff Responsibility
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5. 5. Veterans staff routinely conducts Veteran file searches, matching qualified Veterans to recently posted jobs, in particular Federal Contractor positions involving priority of service.
6. Veterans staff organize and host Veterans’ Priority of Service career fairs and mass recruiting events.
7. Veterans Staff conducts on-going training to One-Stop Staff on Priority of Service and other Veterans programs.
Veteran Staff Responsibility
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The EFM registered Veteran characteristics include:
• Potential Eligibility for Veteran Benefits• Veteran Discharge Status• Veteran Status• Transitioning Service Members• Disabled Veteran Status
Veteran Staff Responsibility
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State Workforce Agency-Issued Priority of Service guidance to Regional Workforce Boards.
State Workforce Agency will ensure all individual DOL funded whole or in part programs & policies Incorporate priority of service.
State Veterans Program coordinator conducts State-wide training sessions, to include priority of service.
Strategic Planning
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Local Workforce Boards- Local Workforce Boards’ two year Strategic Plans have incorporated Veterans’ Priority of Service.
State Veterans Coordinator will continue to review each of these two year Strategic Plans.
One-Stop Career Centers, continuously update processes to ensure Veterans and eligible spouses are made aware of:Their entitlement to priority of serviceAll employment, training and placement services available.The eligibility requirements for those programs or services.
Strategic Planning
Priority of ServicePriority of Service Florida Partnerships
Florida supports a proactive, united-front, and well coordinated seamless approach to serving the needs of returning veterans and military families.
On April 17, 2008, A Collaboration between federal and state agencies, and other veterans and military advocates created the Strategic Plan for Serving Florida's Veterans Florida Vets First, “Serving Those Who Serve”
The plan included:Creating the Florida Vets first website
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The Florida Vets first website Is broken down into the following services:
Veterans’ Workforce Services
Veterans’ Housing, Homelessness, and Services for Transitioning Incarcerated Veterans
Veterans’ Healthcare Services
Veterans’ Benefits and Services
http://www.floridavets.org/first.asp
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Some of the goals established in the Strategic Plan for Serving Florida's Veterans Include:
Promoting the employment of veterans to Florida’s business community, utilizing the network of employer advocates, i.e. Enterprise Florida, Florida Chamber of Commerce, Florida Council of 100, and others.
Provide immediate access to education and training for severely injured/Disabled Veterans through the VA Vocational Rehabilitation and Employment Program, Workforce Investment Act (WIA), and other workforce resources.
Florida Partnerships
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Establishing satellite One-Stop Career Centers at all Military Base Family Support Centers.
Provide entrepreneurial assistance to veterans through the Small Business Administration and Florida Small Business Development Network.
Continue to establish support systems to assist veterans with removing barriers to employment.
Florida Partnerships
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Additionally, the Florida Department of Veterans Affairs (FDVA) and the Workforce agency veterans program, established a data sharing agreement by routinely supplying a list of veterans returning to Florida by regional area.
Veteran Staff, then provide outreach activities to locate those returning veterans making them aware of the One-Stop services available.
Priority of ServicePriority of Service Marketing Veteran Services
State Level and regional workforce boards have created Veteran pamphlets and booklets to market veterans programs.
Other initiatives include:
Television commercialsRadio spotsNewspaper articlesLocal community outreach
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QuestionsQuestionsAnd DiscussionAnd Discussion
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Shawn ForehandShawn ForehandState Veterans’ Program CoordinatorState Veterans’ Program CoordinatorPhone:(850) 245- 7424 / Fax: (850) 921-3495Phone:(850) 245- 7424 / Fax: (850) [email protected]@deo.myflorida.com
Paul FurbushPaul FurbushAsst. Veterans’ Program CoordinatorAsst. Veterans’ Program CoordinatorPhone:(850) 921-3867Phone:(850) [email protected]@deo.myflorida.com
Resources;Resources; DEO Veterans’ Workforce program Resources http://www.floridajobs.org/workforce-board-resources/program-resources/program-resources
An equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. All voice telephone numbers on An equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. All voice telephone numbers on this document may be reached by persons using TTY/TDD equipment via the Florida Relay Service at 711.this document may be reached by persons using TTY/TDD equipment via the Florida Relay Service at 711.
Contact Information