prime minister’s office’s strategic planning

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1 PRIME MINISTER’S PRIME MINISTER’S OFFICE’S STRATEGIC OFFICE’S STRATEGIC PLANNING PLANNING PRESENTATION TO PERMANENT SECRETARIES PRESENTATION TO PERMANENT SECRETARIES OF PRIME MINISTER’S OFFICE OF PRIME MINISTER’S OFFICE 14 July 2004 14 July 2004 8.30 am 8.30 am

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PRIME MINISTER’S OFFICE’S STRATEGIC PLANNING. PRESENTATION TO PERMANENT SECRETARIES OF PRIME MINISTER’S OFFICE 14 July 2004 8.30 am. AGENDA OF THE DAY. OPENING REMARKS BY ( PENGIRAN DATO PADUKA HAJI ABD HAMID BIN PG HJ MD YASSIN ) THE PMO’S STRATEGIC PLAN: AN INTRODUCTION - PowerPoint PPT Presentation

TRANSCRIPT

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PRIME MINISTER’S PRIME MINISTER’S OFFICE’S STRATEGIC OFFICE’S STRATEGIC PLANNINGPLANNINGPRESENTATION TO PERMANENT SECRETARIES PRESENTATION TO PERMANENT SECRETARIES OF PRIME MINISTER’S OFFICEOF PRIME MINISTER’S OFFICE

14 July 200414 July 20048.30 am8.30 am

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AGENDA OF THE DAYAGENDA OF THE DAY

OPENING REMARKS BY OPENING REMARKS BY ((PENGIRAN DATO PADUKA HAJI ABD HAMID BIN PG HJ PENGIRAN DATO PADUKA HAJI ABD HAMID BIN PG HJ MD YASSINMD YASSIN))

THE PMO’S STRATEGIC PLAN: AN INTRODUCTION THE PMO’S STRATEGIC PLAN: AN INTRODUCTION ((HAJI MOHD MAHDI BIN POKDGSDDLU HJ ABD RAHMAN)HAJI MOHD MAHDI BIN POKDGSDDLU HJ ABD RAHMAN)

OUTLINE THE VISION, MISSION AND VALUES OUTLINE THE VISION, MISSION AND VALUES STATEMENTS, STRATEGIC ISSUES, GOALS AND THEMES STATEMENTS, STRATEGIC ISSUES, GOALS AND THEMES

THE PMO’S CORPORATE STRATEGIC MAPTHE PMO’S CORPORATE STRATEGIC MAP

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THE SEVEN THEMATIC STRATEGIC MAPSTHE SEVEN THEMATIC STRATEGIC MAPS

To enhance the quality of policy-makingTo enhance the quality of policy-making(By Hj Mohd Mahadi Bin POKDGSDDLU Hj Abd (By Hj Mohd Mahadi Bin POKDGSDDLU Hj Abd Rahman)Rahman)

To formulate policy direction and framework for To formulate policy direction and framework for national economic development and their national economic development and their implementationsimplementations(By Dr Hj Abd Manaf bin Haji Metussin)(By Dr Hj Abd Manaf bin Haji Metussin)

To modernise the Civil ServiceTo modernise the Civil Service(By Hj Mohd Rozan bin Dato Paduka Hj Md Yunos)(By Hj Mohd Rozan bin Dato Paduka Hj Md Yunos)

To promote the image of an effective and caring To promote the image of an effective and caring government government (By Hj Md Yusof Bin Hj Abd Rahman)(By Hj Md Yusof Bin Hj Abd Rahman)

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THE SEVEN THEMATIC STRATEGIC MAPSTHE SEVEN THEMATIC STRATEGIC MAPS

To adhere and to uphold the rule of law and to To adhere and to uphold the rule of law and to enhance the administration of justiceenhance the administration of justice(By Pg Hj Kasmirhan Pg Hj Md Tahir)(By Pg Hj Kasmirhan Pg Hj Md Tahir)

To strengthen the national capabilities to combat To strengthen the national capabilities to combat crimescrimes(By Pehin Datu Kerma Setia Hj Zainuddin bin Jalani)(By Pehin Datu Kerma Setia Hj Zainuddin bin Jalani)

To strengthen the national capabilities to manage To strengthen the national capabilities to manage national crisis and non-traditional securitiesnational crisis and non-traditional securities

(By Hajah Shireen bte Hj Mustapha)(By Hajah Shireen bte Hj Mustapha)

Q AND AQ AND A

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THE VISION AND THE VISION AND MISSIONMISSIONSTATEMENTSSTATEMENTS

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OLD VISION (V1)

Towards Excellence in Leadership in Achieving the National Vision and Goals

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OLD VISION (V2)

Towards Excellence in Administrative Leadership and

Public Governance

Vision in the early stage

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Excellent Leadership and Good Governance for

National Prosperity and Stability

THE VISION STATEMENT

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NATIONAL PROSPERITY AND STABILITY

GOODGOVERNANCE

EXCELLENT LEADERSHIP

THE THREE BASIC ELEMENTS IN THE PMO’S VISION

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THE MISSION THE MISSION STATEMENTSTATEMENT

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The Mission Statement The Mission Statement (Old)(Old)

ToTo enhance the effectiveness of enhance the effectiveness of executive decision-making by executive decision-making by the the Government of His MajestyGovernment of His Majesty in the in the pursuit of excellence in national pursuit of excellence in national

leadership and good governance for leadership and good governance for national security and economic national security and economic

development development

For PMO as a Ministry

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The PMO’s Roles and The PMO’s Roles and Functions (Old)Functions (Old)

In carry out the mission, our major roles and functions are to In carry out the mission, our major roles and functions are to provideprovide

Professional and comprehensive ‘Professional and comprehensive ‘policy advice’ policy advice’ to the to the policy-making processes in major national policy areaspolicy-making processes in major national policy areas

Effective administrative leadership Effective administrative leadership to all ministries and to all ministries and departments departments

Effective coordination and collaboration between Effective coordination and collaboration between agencies throughout the Civil Service, and with the agencies throughout the Civil Service, and with the private sector and the communityprivate sector and the community

Quality information and secretariat services to the Offices Quality information and secretariat services to the Offices of His Majesty, the Prime Minister, His Cabinet and His of His Majesty, the Prime Minister, His Cabinet and His AdviserAdviser

In achieving our roles and functions, we shall be guided by the In achieving our roles and functions, we shall be guided by the values and beliefs in accordance with the philosophy of values and beliefs in accordance with the philosophy of ‘MIB’ ‘MIB’

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The Mission Statement The Mission Statement (New)(New)

To enhance the effectiveness of executive decision-making by the Government of His Majesty in the pursuit of excellent leadership and good governance for national security and sustainable development

For PMO as a ministry

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The PMO’s Roles and The PMO’s Roles and Functions (New)Functions (New)

To achieve our mission, we will provide

Professional and competent policy inputs to the processes of policy-making

Effective administrative leadership to all ministries and departments

Effective coordination and facilitation between agencies throughout the Civil Service and with the private sector and the community

Quality information and professional services to the Offices of His Majesty, the Prime Minister, His Adviser , His Cabinet and Permanent Secretaries

In performing our roles and functions, we shall be guided by the values and beliefs in accordance with

the philosophy of ‘MIB’

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STRATEGIC ISSUES, STRATEGIC ISSUES, GOALS AND THEMESGOALS AND THEMES

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Old Strategic ThemesOld Strategic Themes

S1.To provide the necessary policy S1.To provide the necessary policy direction and framework for effective direction and framework for effective implementation of economic implementation of economic development policies in general and of development policies in general and of economic diversification policies in economic diversification policies in particularparticular

S2.To strengthen the S2.To strengthen the national national capabilities capabilities to manage to manage traditional and non-traditional and non-traditionaltraditional security concernssecurity concerns effectively. effectively.

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Old Strategic ThemesOld Strategic Themes

S3.S3. To ‘reform’/To ‘reform’/enhance the effectiveness enhance the effectiveness and to improve the efficiency ofand to improve the efficiency of the Civil the Civil Service so that it would be more result-Service so that it would be more result-oriented and be more flexible, creative oriented and be more flexible, creative and innovative in public service delivery. and innovative in public service delivery.

S4.S4. To provide efficient and effective To provide efficient and effective supporting services to enhance the supporting services to enhance the quality of policy-making and quality of policy-making and implementation.implementation.

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Old Strategic ThemesOld Strategic Themes

S5.S5. To promote the image of an To promote the image of an effective and trustworthy effective and trustworthy government government

S6.S6. To To adhereadhere and to uphold the and to uphold the rule of rule of law and to law and to enhance the enhance the administration administration of justiceof justice

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Managing Crimes &

Nat. Security (2)

Enhancing the Quality of

Policy-Making (4)

Promote EffectivePublic-Private

Partnership (7)Policy/Framework

For Economic Development (1)

Review the HRD policy& Implement Strategic

HRM in the CivilService (10)

ExcellentLeadership

andGood

GovernanceFor

SustainableDevelopment

Develop Effective Management of

Cross-Cutting Issues (9)

THE INTER-RELATIONSHIPS OF PMO’s ISSUE-BASED STRATEGIC GOALS (OLD)

Vision

Strengthen HR

Capacity in PMO to Manage

Strategic &Policy Issues

(12)

Enhance the Mgmt.Support

Systems inPMO(13)

Civil Service Reform (3)

Enhance Effectiveness of Communication

of Local and Official Media (8)

Adhere & Uphold the Rule of Law and Enhance Justice (6)

Strengthen Leadership & Mgmt.

Support for e-GovProgrammes (11)

Image of aTrustworthy

Government (5)

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THE STRATEGIC THE STRATEGIC THEMESTHEMES

From the analysis of the above set of From the analysis of the above set of strategic issues and from feedbacks of key strategic issues and from feedbacks of key stakeholders in briefing sessions, the PMO’s stakeholders in briefing sessions, the PMO’s Strategic Planning Group has identified the Strategic Planning Group has identified the following sevenfollowing seven ‘strategic themes’. ‘strategic themes’.

Strategies are then formulated for these Strategies are then formulated for these strategic themes in which strategic themes in which ‘strategy maps’ ‘strategy maps’ would be developed using the Balanced would be developed using the Balanced Scorecard (BSC) methodology as an Scorecard (BSC) methodology as an effective way to describe the strategies. effective way to describe the strategies.

… con’t… con’t

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Strategic Themes Strategic Themes (New)(New)S1S1.. To enhance the quality of To enhance the quality of

policy-making at the national levelpolicy-making at the national level

S2.S2. To formulate policy direction To formulate policy direction and framework for national and framework for national economic development and their economic development and their implementationsimplementations

S3.S3. To modernise the Civil To modernise the Civil ServiceService

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Strategic Themes (New)Strategic Themes (New)S4.S4. To strengthen the national To strengthen the national

capabilities to combat crimescapabilities to combat crimes

S5.To strengthen the national S5.To strengthen the national capabilities to manage national capabilities to manage national crisis and crisis and

non-traditional securitiesnon-traditional securities

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Strategic Themes Strategic Themes (New)(New)S6.S6. To promote the image of an To promote the image of an

effective and caring government effective and caring government

S7.To adhere and to uphold the rule of S7.To adhere and to uphold the rule of law and to enhance the law and to enhance the administration of justiceadministration of justice

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PENDING STRATEGIC PENDING STRATEGIC THEMESTHEMES Set National Human Resource Set National Human Resource

Development PolicyDevelopment Policy

Addressing Strategic Social Addressing Strategic Social IssuesIssues

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Adhere & Uphold the Rule of Law

and the Admin. of Justice (7)

Enhance the Quality of Policy-Making (1)

Promote EffectivePublic-PrivatePartnership (8)

Set Policy Direction & Framework for Econ. Dev. (2)

Review the HRD policy& Implement Strategic

HRM in the CivilService (11)

ExcellentLeadership &

Good Governance

For National

Prosperity & Stability

Develop Effective Management of

Cross-Cutting Issues (10)

THE INTER-RELATIONSHIPS OF PMO’s ISSUE-BASED STRATEGIC THEMES AND GOALS

Vision

Strengthen HR

Capacity in PMO to Manage

Strategic &Policy

Issues (13)

Enhance the Mgmt.Support

Systems inPMO (14)

Modernise the Civil Service (3)

Enhance Effectiveness of Communication

of Local and Official Media (9)

Strengthen Leadership & Mgmt.

Support for e-GovProgrammes (12)

Strengthen the Capabilities To Combat Crime (4)

Strengthen the Capabilities to Mgt Non- Traditional

Security (5)

Ethically-Driven Based on ‘MIB’ Philosophy

Project Image of an Effective and Caring Govt. (6)

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PMO Corporate Core PMO Corporate Core ValuesValues VisionaryVisionary TeamworkTeamwork TrustworthyTrustworthy IntegrityIntegrity ResilientResilient Creative and InnovativeCreative and Innovative Passion for LearningPassion for Learning

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END OF PART IIEND OF PART II

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STRATEGY MAPS AND THE STRATEGY MAPS AND THE DESCRIPTIONS OF DESCRIPTIONS OF PERFORMANCE PERFORMANCE OBJECTIVESOBJECTIVES

PART IIIPART III

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PMO TOP-LEVEL PMO TOP-LEVEL CORPORATE STRATEGY CORPORATE STRATEGY MAPMAP

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Excellent Public Governance Home Security

Assurance

Sound Economic Development Policy

IProvide Quality

Policy Inputs

Develop EffectiveInter-AgencyManagement

Foster Organizational

Excellence

Stakeholders

Internal Processes

Learning & Growth

Financial

Enterprise Information

Systems

Flexible & Accountable Financial Mgmt.

Performance-Based Budgeting

Alternative Sources of Revenue

E EXCELLENT LEADERSHIP AND GOOD GOVERNANCEI

Vision

HR Policies &Skills to Support

Strategy

OrganizationCapital

ISLAMIC ETHICAL VALUES

THREE AREAS OF LEADERSHIP

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THREE KEY AREAS OF THREE KEY AREAS OF LEADERSHIP FOR PMOLEADERSHIP FOR PMO

Excellent Public GovernanceExcellent Public Governance Assurance of Home SecurityAssurance of Home Security Sound National Economic Sound National Economic

Development Policy Development Policy

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EXCELLENT PUBLIC EXCELLENT PUBLIC GOVERNANCEGOVERNANCE

To maximise the attainment of public To maximise the attainment of public service values through the 5 Es service values through the 5 Es

(effectiveness, efficiency, (effectiveness, efficiency, economy, equity and ethical economy, equity and ethical practices) practices)

To enhance the quality of citizenship To enhance the quality of citizenship by promoting greater participation in by promoting greater participation in public affairspublic affairs

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ASSURANCE OF HOME ASSURANCE OF HOME SECURITYSECURITY

To strengthen the management To strengthen the management of conventional security (e.g. of conventional security (e.g. crimes)crimes)

To develop effective mechanisms To develop effective mechanisms to cope with emerging non-to cope with emerging non-traditional security issues (e.g. traditional security issues (e.g. terrorism, virus epidemic, etc)terrorism, virus epidemic, etc)

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SOUND ECONOMIC SOUND ECONOMIC DEVELOPMENT POLICYDEVELOPMENT POLICY

To provide policy direction and framework for To provide policy direction and framework for the national macro-economy, energy the national macro-economy, energy development and utilisation, public-private development and utilisation, public-private partnership, and investments on GOC/GLCs. partnership, and investments on GOC/GLCs.

To provide policy direction and framework for To provide policy direction and framework for national human resource developmentnational human resource development

To develop strategies for the effective To develop strategies for the effective implementation of development policy, plans implementation of development policy, plans and programmes. and programmes.

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THREE KEY INTERNAL THREE KEY INTERNAL PROCESSESPROCESSES To provide professional and competent policy To provide professional and competent policy

inputs to enhance the quality of policy-makinginputs to enhance the quality of policy-making

To develop effective inter-agency To develop effective inter-agency management – coordination, collaboration and management – coordination, collaboration and partnershippartnership

To strive for excellence in the organization and To strive for excellence in the organization and management of public service –leveraging on management of public service –leveraging on ICT, adopting performance management and ICT, adopting performance management and quality service.quality service.

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THREE MAJOR TYPES OF THREE MAJOR TYPES OF CAPITALCAPITAL Human capitalHuman capital

– Upgrade skills and competencies of Upgrade skills and competencies of employeesemployees

– Optimise the limited talent poolsOptimise the limited talent pools Information capitalInformation capital

– Leverage the ICT and IS for enhancing work Leverage the ICT and IS for enhancing work performanceperformance

– Optimise benefits through effective knowledge Optimise benefits through effective knowledge management management

Organizational capitalOrganizational capital– Provide enabling ‘climate’ for managing Provide enabling ‘climate’ for managing

change and for promoting effective teamwork change and for promoting effective teamwork

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THREE CHANGES IN THREE CHANGES IN FINANCIAL MANAGEMENT FINANCIAL MANAGEMENT

Flexibility in managing the budgetary Flexibility in managing the budgetary allocation with new forms of allocation with new forms of accountability accountability

Budgetary allocation which is Budgetary allocation which is oriented to performance oriented to performance

Alternative sources of funding for Alternative sources of funding for service delivery and development service delivery and development projects. projects.

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STRATEGY MAPS OF STRATEGY MAPS OF THE SEVEN THEMESTHE SEVEN THEMES

Brief Descriptions of their Brief Descriptions of their Strategies and Why They are Strategies and Why They are Strategic for PMOStrategic for PMO

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ENHANCING QUALITY ENHANCING QUALITY OF POLICY-MAKING OF POLICY-MAKING

STRATEGIC THEME 1STRATEGIC THEME 1

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WHY CHOOSE THE THEME :WHY CHOOSE THE THEME :“ENHANCING THE QUALITY OF POLICY-MAKING ”“ENHANCING THE QUALITY OF POLICY-MAKING ”

Quality policy-making implies :Quality policy-making implies :

policy completeness, policy completeness,

relevance, relevance,

timeliness, timeliness,

cost-effectiveness, cost-effectiveness,

reliability,reliability,

communicability, andcommunicability, and

fresh thinking put into the policy appraisal, and with informed fresh thinking put into the policy appraisal, and with informed sources.sources.

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CONT…CONT…

Responsibility for deciding on national policies and securing their Responsibility for deciding on national policies and securing their implementation rests with HM Government. Policy-making requires implementation rests with HM Government. Policy-making requires effective contributions from the Cabinet and senior Government effective contributions from the Cabinet and senior Government officers. Interest groups from the community also contribute to the officers. Interest groups from the community also contribute to the process in an indirect or informal way.process in an indirect or informal way.

The challenge of government is to create the best conditions for The challenge of government is to create the best conditions for effective decision-making in the changing environment, and to effective decision-making in the changing environment, and to accommodate the viewpoints of citizens and interest groups.accommodate the viewpoints of citizens and interest groups.

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Policy-making of POOR QUALITY tend to produce policies thatPolicy-making of POOR QUALITY tend to produce policies that

are :are :

inadequately analyzed; inadequately analyzed;

of little relevant and no timely research being done;of little relevant and no timely research being done;

backed by data sources that may be inadequate or unreliable; backed by data sources that may be inadequate or unreliable; and and

failed to address viewpoints or interests of the recipients of the failed to address viewpoints or interests of the recipients of the policy outcome.policy outcome.

This in turn, resulted in INEFFECTIVE POLICY IMPLEMENTATION.This in turn, resulted in INEFFECTIVE POLICY IMPLEMENTATION.

CONT…CONT…

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The theme is chosen because of PMO’s role :The theme is chosen because of PMO’s role :

as the LEAD AGENCY of the Governmentas the LEAD AGENCY of the Government

as SECRETARIAT to the highest policy-making authority/body i.e. as SECRETARIAT to the highest policy-making authority/body i.e. HM/Prime Minister; Cabinet and Permanent Secretaries MeetingHM/Prime Minister; Cabinet and Permanent Secretaries Meeting

in ensuring that SOUND and EFFECTIVE POLICY are adopted, in ensuring that SOUND and EFFECTIVE POLICY are adopted, developed, implemented and evaluated; and in promoting developed, implemented and evaluated; and in promoting AVENUE / FORUM for policy to be crafted in a more collaborative AVENUE / FORUM for policy to be crafted in a more collaborative and professional manner.and professional manner.

CONT…CONT…

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The theme is also chosen with the objective TO The theme is also chosen with the objective TO PORTRAY GOOD IMAGE, CREDIBILITY AND INTEGRITY PORTRAY GOOD IMAGE, CREDIBILITY AND INTEGRITY of His Majesty’s Government, since sound and of His Majesty’s Government, since sound and effective policy-making reflects integrity and effective policy-making reflects integrity and credibility of policy-makers. credibility of policy-makers.

Thus, the policy-making exercise must undergo a Thus, the policy-making exercise must undergo a THOROUGH PROCESS from the initial stage of policy THOROUGH PROCESS from the initial stage of policy initiation (a structured agenda-setting); policy initiation (a structured agenda-setting); policy formulation and design; deliberation / discussion; formulation and design; deliberation / discussion; implementation; analysis and review.implementation; analysis and review.

CONT…CONT…

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THEME : ENHANCING THE QUALITY OF POLICY-MAKING FOR THEME : ENHANCING THE QUALITY OF POLICY-MAKING FOR EFFECTIVE POLICY IMPLEMENTATIONEFFECTIVE POLICY IMPLEMENTATION

POLICY INITIATION / POLICY INITIATION / AGENDA-SETTINGAGENDA-SETTING

POLICY DESIGN / POLICY DESIGN / FORMULATIONFORMULATION

POLICY DEBATE / POLICY DEBATE / DISCUSSIONDISCUSSION

POLICY DECISION / POLICY DECISION / MANDATEMANDATE

POLICY POLICY IMPLEMENTATIONIMPLEMENTATION

POLICY REVIEW / POLICY REVIEW / ANALYSISANALYSIS

POLICY CYCLEPOLICY CYCLE

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THEME : ENHANCING THE QUALITY OF POLICY-MAKING THEME : ENHANCING THE QUALITY OF POLICY-MAKING

FORMULATION FORMULATION & DESIGN & DESIGN

OF POLICYOF POLICY

SETTING THE SETTING THE POLICY POLICY

AGENDAAGENDA

PROVIDE PROVIDE QUALITY QUALITY

POLICY POLICY ANALYSISANALYSIS

PROVIDE EFFECTIVE PROVIDE EFFECTIVE INTER-AGENCIES INTER-AGENCIES

COLLABORATION & COLLABORATION & COORDINATIONCOORDINATION

STRENGTHEN LEADERSHIP STRENGTHEN LEADERSHIP ROLE IN POLICY ROLE IN POLICY

FORMULATION, FORMULATION, IMPLEMENTATION & IMPLEMENTATION &

ASSESSMENTASSESSMENT

BUILD CAPACITY FOR POLICY

ANALYSIS & REVIEW

EXPLORE ALTERNATIVE EXPLORE ALTERNATIVE SOURCE OF SOURCE OF

FINANCING FINANCING

OPTIMISE OPTIMISE UTILISATION OF UTILISATION OF

RESOURCESRESOURCES

CAPITALIZE ON INFORMATION MANAGEMENT

& LEVERAGING ON ICT

IMPROVE TALENT

MANAGEMENT

LEARNING

& GROWTH

FINANCIAL

INTERNAL

STAKEHOLDERSHM / PRIME MINISTER / CABINET / RELEVANT COMMITTEES / PERMANENT SECRETARIES

ADOPTION OF ADOPTION OF

EFFECTIVE & EFFECTIVE &

SOUND POLICYSOUND POLICY

ENHANCE & ENHANCE & ESTABLISH A ESTABLISH A MORE FOCUSSED MORE FOCUSSED POLICY POLICY

DISCUSSIONDISCUSSION

ENHANCE THE QUALITY OF

PROFESSIONAL DEVELOPMENT

STRENGTHEN STRENGTHEN SECRETARIAT SECRETARIAT

ROLE ON POLICY ROLE ON POLICY MATTERSMATTERS

ENSURE ENSURE EFFECTIVE EFFECTIVE

POLICY POLICY IMPLEMENTATIOIMPLEMENTATIO

NN

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POLICY DIRECTION AND POLICY DIRECTION AND FRAMEWORK FOR FRAMEWORK FOR EFFECTIVE ECONOMIC EFFECTIVE ECONOMIC DEVELOPMENTDEVELOPMENT

STRATEGIC THEME 2STRATEGIC THEME 2

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Strategic Theme :Strategic Theme :

POLICY DIRECTION AND FRAMEWORK FOR POLICY DIRECTION AND FRAMEWORK FOR EFFECTIVE ECONOMIC DEVELOPMENTEFFECTIVE ECONOMIC DEVELOPMENT

What this ‘Theme’ Means ?What this ‘Theme’ Means ? To provide leadership in the formulation of policies options relating to national economic development and the direction towards its effective implementation.

Why we choose this ‘Theme’ ?Why we choose this ‘Theme’ ? To enhance the effectiveness of decision makingenhance the effectiveness of decision making through :

having clear and precise economic target(s) for the betterment and sustained well-being of the country, according to acceptable etiquettes; effectively communicating and conveying full understanding of the economic target to all relevant parties involved;

and

Pursuing excellence in national leadership and good governanceexcellence in national leadership and good governance by : leading a ‘concerted’ and ‘focused’ national effort towards fully optimizing our economic resources; and ensuring that the policy relating to economic targets are effectively executed.

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Provide Economic &

Business Analysis

Strengthen the

DevelopmentManagement

Capability

Effective Inter-Agency Cooperation

Develop Knowledge

ManagementSystem

Adequacy and Competency of Professional/

Technical Staff

Devise more Flexible and Accountable Fund

Management

Find Alternative Sources of Funding

STRATEGIC THEME

Stakeholders

Internal Process

Learning & Growth

Financial

Strengthen Public-Private Sector

Collaboration

Effective Knowledge

Network

Establish Performance

Culture

Develop Comprehensive

Statistical Databases and IS Support Services

Socio-Econ.Information

Effective National

Economic Policy

EffectiveNational

Energy Policy

Strategies for Effective

Implementation

EffectivePolicy onGOC/GLC

Enterprises

EffectivePolicy on

Public-PrivatePartnership

Policy Direction and Framework for Effective Economic Development

Stakeholder

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STRATEGIC THEME 3:STRATEGIC THEME 3:

MODERNISATION OF THE CIVIL MODERNISATION OF THE CIVIL SERVICESERVICE

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WHO ARE THE STAKEHOLDERS? WHO ARE THE STAKEHOLDERS? “MODERNISATION OF THE CIVIL SERVICE”“MODERNISATION OF THE CIVIL SERVICE”

Government

Employees

Public

BusinessCivil Service

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WHY IS THIS THEME WHY IS THIS THEME STRATEGIC FOR PMO?STRATEGIC FOR PMO?

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WHY IS THIS THEME STRATEGIC FOR WHY IS THIS THEME STRATEGIC FOR PMO?PMO?

A response to His Majesty’s Titah-titah and A response to His Majesty’s Titah-titah and Ministers’ speeches – stress on Ministers’ speeches – stress on ‘‘pembaharuan’ pembaharuan’ andand ‘penambahbaikan’‘penambahbaikan’ of of the Civil Service. <copies of titahs available>the Civil Service. <copies of titahs available>

Many complaints about the quality of public Many complaints about the quality of public services’ delivery, competency of the civil services’ delivery, competency of the civil servants, effectiveness of the civil service servants, effectiveness of the civil service have been expressed by the public through have been expressed by the public through the print and electronic media and through the print and electronic media and through written complaints to MSD. <statistics written complaints to MSD. <statistics available>available>

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WHY IS THIS THEME STRATEGIC FOR WHY IS THIS THEME STRATEGIC FOR PMO?PMO?

The Civil Service is the ‘core business’ of the The Civil Service is the ‘core business’ of the PMO and as the leading agency for the Civil PMO and as the leading agency for the Civil Service, it is responsible for ensuring the high Service, it is responsible for ensuring the high standards of efficiency, effectiveness and standards of efficiency, effectiveness and productivity in the Civil Service.productivity in the Civil Service.

HR is the most important component of the Civil HR is the most important component of the Civil Service – hence there is a need to continuously Service – hence there is a need to continuously review, update and change regulations review, update and change regulations governing the Civil Service itself e.g.. General governing the Civil Service itself e.g.. General Orders (‘GOs’), Service Regulations (including Orders (‘GOs’), Service Regulations (including remuneration) etc.remuneration) etc.

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EXISTING LAWS AND REGULATIONS EXISTING LAWS AND REGULATIONS RELATED TO THE CIVIL SERVICERELATED TO THE CIVIL SERVICE

LawsLaws EnactedEnacted

General OrdersGeneral Orders 19611961

Financial RegulationsFinancial Regulations 19831983

Other Circulars still in use:Other Circulars still in use:

- British Residency Office - British Residency Office (BRO)(BRO)

1950s1950s

- State Secretariat (SUK)- State Secretariat (SUK) 1960s to 1960s to 1980s1980s

- Prime Minister’s Office - Prime Minister’s Office (PMO)(PMO)

1980s to 1980s to presentpresent

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WHY IS THIS THEME STRATEGIC FOR WHY IS THIS THEME STRATEGIC FOR PMO?PMO?

In a dynamic and global environment, laws, In a dynamic and global environment, laws, regulations and procedures governing the regulations and procedures governing the process and work in the government also need process and work in the government also need to be continuously and adequately changed, to be continuously and adequately changed, updated and modernised e.g.. Financial updated and modernised e.g.. Financial Regulations, etc.Regulations, etc.

Increasingly high and sophisticated expectations Increasingly high and sophisticated expectations of the citizens, businesses and other agencies of the citizens, businesses and other agencies need administrative reforms in the Civil Service need administrative reforms in the Civil Service as well as to fully maximise the benefits of the as well as to fully maximise the benefits of the current E-Government initiatives.current E-Government initiatives.

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Equitable and transparent

service

Participative Management

Promote

Empower-ment

Coordinate

collaborate between

govt. agencies

effectively

Provide accessibilit

y availability

of information

HRMS/TAFIS (e-government)

Provide better career plan & development for the civil

servants

To inculcate positive working culture/attitude

Be competent, highly skilled,

knowledgeable civil servants

Devise more flexible and accountable financial

management

Provide cost efficient service

Modernise The Civil Service Theme

Stakeholder

Internal Process

Learning& Growth

Financial

Quality service

Adopt Talent

Manage-ment

Promote competi-

tion in service

delivery

Change Management

Promoting Innovation

experimen

-tation

Highly MotivatedSkilled Civil

Servant

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IMAGE OF EFFECTIVE IMAGE OF EFFECTIVE AND CARING AND CARING GOVERNMENT GOVERNMENT

STRATEGIC THEME 4 STRATEGIC THEME 4

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WHY THIS THEME IS STRATEGIC FOR PMO?WHY THIS THEME IS STRATEGIC FOR PMO?

Image is to portray / reflect who you are; Image is to portray / reflect who you are; image is something which govern image is something which govern somebody’s action or reaction. Image somebody’s action or reaction. Image leads to confidence, security, peace of leads to confidence, security, peace of mindmind

We want to portray the Govt. as effective We want to portray the Govt. as effective and caring because the image is desirable and caring because the image is desirable and positive and very reassuring and it is and positive and very reassuring and it is what we want our government to be what we want our government to be seen.seen.

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To encounter negative perceptions of To encounter negative perceptions of GovernmentGovernment

To enhance the promotion of the To enhance the promotion of the country image to attract more FDI in country image to attract more FDI in developing the national economydeveloping the national economy

WHY THIS THEME IS STRATEGIC FOR PMO?WHY THIS THEME IS STRATEGIC FOR PMO?

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In ShortIn Short

We want to portray an effective and We want to portray an effective and politically stable government, who politically stable government, who cares for its peoplecares for its people– because it reassures, and leads to because it reassures, and leads to

stability, economic prosperity, business stability, economic prosperity, business confidence, and economic growthconfidence, and economic growth

We want to portray an efficient and We want to portray an efficient and effective government; a negative effective government; a negative image will lead to dissatisfaction, image will lead to dissatisfaction, instability, unrest.instability, unrest.

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Development

BetterStandardOf living

Economicprogress

BuildConfidence

Decisive and Responsive Government

Strong and Proactive Leadership

Openness and Transparency

Betterinformpublic

Bettercommunication

TrustedGovernment

Effectivecollaboration

Strategicthinking

EfficientServicedelivery

PromoteResponsivegovernment

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Decisive and Responsive Government

Openness and Transparency

Enhanced Public Relations Function/ Marketing in PMO/

Government.

Efficient Management and

Sharing of Information

Improved Media

Relationships

Openness to Public

Opinion and Request

Enhanced Knowledge

Management

Cost-efficiency in Service Provision

To Promote the Image of an Effective and Caring Government

STRATEGIC THEME

Stakeholders

Internal process

Learning & Growth

Financial

Strong and Proactive

Leadership

Engagement and

Consultation

Citizens,Public,Media,Govt. Agencies

Effective Coordination of Communication

Enhance Media and

Communication Skills

Development

Adequate budget for Public Relations Activities

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RULE OF LAW AND RULE OF LAW AND ADMINISTRATION OF ADMINISTRATION OF JUSTICEJUSTICE

STRATEGIC THEME 5 STRATEGIC THEME 5

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What does this theme What does this theme mean?mean?

This theme is about preventing lawlessness, anarchy This theme is about preventing lawlessness, anarchy and chaos.and chaos.

We need to uphold the Rule of Law because it is a We need to uphold the Rule of Law because it is a basic tenet of civilised society.basic tenet of civilised society.

We need a set of laws to govern or regulate society.We need a set of laws to govern or regulate society.

This theme enables crime to be controlled.This theme enables crime to be controlled.

It also reminds us that the law is an evolving entity It also reminds us that the law is an evolving entity and needs to be continually re-examined and and needs to be continually re-examined and reviewed if need be. reviewed if need be.

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Why did the team choose Why did the team choose this theme to be strategic this theme to be strategic for the PMO?for the PMO? These themes are relevant to the PMO These themes are relevant to the PMO

because the agencies of law enforcement and because the agencies of law enforcement and administration of law are under its purview.administration of law are under its purview.

As the recognised agency providing quality As the recognised agency providing quality advise for policy matters, the PMO is well advise for policy matters, the PMO is well placed to enforce the principle of the placed to enforce the principle of the independence of the judiciary (both the civil independence of the judiciary (both the civil and syariah judiciaries) because it is a and syariah judiciaries) because it is a necessary part of the principle of the necessary part of the principle of the separation of powers where the judiciary’s role separation of powers where the judiciary’s role as the interpreter of the law is recognised and as the interpreter of the law is recognised and entrenched.entrenched.

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Professional Development in Specialised Legal and

Associated Competencies

Greater Transparency In law making

Improve & Simplify Existing

Laws, Rules and Regulations

Formulate Pro-Business laws and Regulations

Develop integrated Legal Information

Systems

OutsourcingOf Legal Services

Resolve any ambiguity in existing

and proposed Lawsand Regulations

Transparent, Timely, Fair and Equitable

Administration of Justice

Adequate Budget Provision

Modernised laws andRegulations

Stakeholder Citizens and Investors

InternalProcesses

Learning growth

Financial

Preserve the Independence of the Judiciary

Enhance Knowledge on Law

And Justice

Enables

Enables

Enables

Adherence and Upholding the Rule of Law and Enhancement of Justice

Strategic Theme

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STRENGTHENING THE STRENGTHENING THE NATIONAL CAPABILITIES NATIONAL CAPABILITIES TO COMBAT CRIMESTO COMBAT CRIMES

STRATEGIC THEME 6STRATEGIC THEME 6

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What does this theme mean?What does this theme mean?

To highlight the need to address the To highlight the need to address the negative and destructive impact of negative and destructive impact of criminal activities on the social, criminal activities on the social, economic and political fabric of our economic and political fabric of our society.society.

Law enforcement has to be ahead of Law enforcement has to be ahead of the competition. the competition.

Criminal activity is increasingly Criminal activity is increasingly sophisticated and well executed.sophisticated and well executed.

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Why did the team choose this Why did the team choose this theme to be strategic for the theme to be strategic for the PMO?PMO?

This theme is relevant to the PMO as This theme is relevant to the PMO as the agencies of law enforcement are the agencies of law enforcement are under its purview.under its purview.

PMO has to set the strategic direction PMO has to set the strategic direction on law enforcement.on law enforcement.

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Effective, Efficient and Caring Law Enforcement

Agencies

Review & Acquire

Sufficient Legal

Authority

Enhance Operational Capability

Enhance Logistical

Capabilities & Develop and ICT

Infrastructure

Acquire New Technical and

Professional Staff

Training of Personnel for ICT

and Policing Applications

Increased Funding for Future Policy Tasks

Gain Control of Internal Revenue

Generated

Strengthen the National Capabilities to Combat Crimes

STRATEGIC THEME

Stakeholders

Internal process

Learning & growth

Financial

Provide Safe, Peaceful Environment and

Corruption-free Society

Develop Effective

Partnerships with Key

Stakeholders

Citizens

Improve Information & Intelligence Gathering &

Analysis

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Strengthen National Strengthen National Capabilities to Manage Capabilities to Manage National Crisis and Non-National Crisis and Non-Traditional Security Traditional Security ConcernsConcerns

Strategic Theme 7Strategic Theme 7

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Definition of Non-Definition of Non-Traditional Security Traditional Security ConcernsConcerns Some examples of such Non-Some examples of such Non-

Traditional Concerns include Traditional Concerns include Transnational crimes;Transnational crimes;Human trafficking;Human trafficking;Money laundering;Money laundering;Drugs;Drugs;Terrorism;Terrorism;Sea piracy;Sea piracy;Illegal immigrants;Illegal immigrants;Biological threats Biological threats

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Definition of National Definition of National CrisisCrisis National crisis are events that may be National crisis are events that may be

triggered by natural or man induced triggered by natural or man induced disasters.disasters.

Examples of such events include Examples of such events include natural disasters (widespread floods, natural disasters (widespread floods, extreme weather phenomenon (el extreme weather phenomenon (el nino, la nina), haze, biological threats, nino, la nina), haze, biological threats, war (both conventional and war (both conventional and unconventional) etc. unconventional) etc.

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What does this theme What does this theme mean?mean? There are today, many new emerging There are today, many new emerging

threats which are not adequately dealt threats which are not adequately dealt with by traditional enforcements methods.with by traditional enforcements methods.

This theme recognises these threats and This theme recognises these threats and will provide the strategic framework to will provide the strategic framework to address these threats.address these threats.

These new threats require law These new threats require law enforcement agencies to work in enforcement agencies to work in innovative and concerted ways which are innovative and concerted ways which are not utilised in the past. not utilised in the past.

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Why did the team choose Why did the team choose this theme to be this theme to be strategic for the PMO?strategic for the PMO? This theme is relevant to the PMO as This theme is relevant to the PMO as

the key agencies of law enforcement the key agencies of law enforcement which are able to deal with this new which are able to deal with this new threat are under its purview.threat are under its purview.

PMO has to set the strategic direction PMO has to set the strategic direction on law enforcement.on law enforcement.

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Coordinate and provide Necessary Support to National Committees

Develop a Database Centre to Disseminate

Information to Relevant Agencies

Need a readily available Core Group of people with

the Necessary Competencies and skills

Ensure that Adequate Fund is Provided

STRATEGIC THEME

Stakeholders

Internal process

Learning & growth

Financial

Provide and Share Information and Advice

on Non-traditional Security Issues

Develop Simulation Exercises for Managing Disasters at National

level

Citizens

Provide Full-time Professional

Services to Assist National

Committees on National Disasters and Emerging Non-Traditional Security

Issues

Establish a Standard Operating

Procedure

Strengthen the National Capabilities to Manage National Crisis and Non-Traditional Security Concerns

Setting up a national body to deal with national

crisis and emerging non-

traditional security concerns

Strengthening existing national

bodies to deal with national crisis and

emerging non-traditional

security concerns

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ENHANCING QUALITY ENHANCING QUALITY COMMUNITY DEVELOPMENT COMMUNITY DEVELOPMENT

STRATEGIC THEME 8STRATEGIC THEME 8

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ENHANCING QUALITY COMMUNITY ENHANCING QUALITY COMMUNITY DEVELOPMENTDEVELOPMENT

STAKE- HOLDERS: Community Gov’t;Int. Comm.

PROMOTING EFFECTIVE COMMUNITY

DEVELOPMENT POLICIESENHANCED DECISION

MAKING

INTERNAL PROCESS

IMPROVE PROGRAMME AND

POLICY MONITORING PROCESSES

IMPROVE MECHANISM FOR GREATER PARTICIPATION IN SOCIAL DEVELOPMENT FROM

ALL AGENCIES

DEV. INTER-AGENCY

COOPERATION

LEARNING AND

GROWTH

CAPACITY BUILDING COMMUNITY DEVELOPMENT DATABASE

RESEARCH ON SOCIAL ISSUES AND CONCERNS

FINANCIAL ADEQUATE FUNDING/ PUBLIC PRIVATE PARTNERSHIP/ COMMUNITY SPONSORED PROJECTS

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WHY THIS THEME IS STRATEGIC FOR WHY THIS THEME IS STRATEGIC FOR PMO?PMO?‘ENHANCING QUALITY COMMUNITY ‘ENHANCING QUALITY COMMUNITY DEVELOPMENT’DEVELOPMENT’ The Quality of Life of the people has always The Quality of Life of the people has always

been the priority of the government reflected been the priority of the government reflected through the many visits made by His Majesty through the many visits made by His Majesty to villages throughout the country. It is also to villages throughout the country. It is also strategic because social development has a strategic because social development has a direct impact on national stability and direct impact on national stability and security and, in most countries, often in the security and, in most countries, often in the forefront of the “political” agenda.forefront of the “political” agenda.

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Formulating the Policy Formulating the Policy Direction and Direction and Framework for the Framework for the National Human National Human Resource Development Resource Development

Strategic Theme 9Strategic Theme 9

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This Strategy Map will This Strategy Map will be constructed once be constructed once the forthcoming HRD the forthcoming HRD Policy Paper has been Policy Paper has been accepted by the accepted by the CabinetCabinet

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STRATEGIC THEME

Stakeholders

Internal Process

Learning & Growth

Financial

Policy Direction and Framework for National Human Resource Development

Stakeholder

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The EndThe End

THANK YOU FOR YOUR THANK YOU FOR YOUR ATTENTIONATTENTION

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APPENDICESAPPENDICES

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A Note on Good A Note on Good GovernanceGovernance

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PUBLIC GOVERNANCEPUBLIC GOVERNANCE Public governancePublic governance is defined as the ways in is defined as the ways in

which stakeholders interact with each other in which stakeholders interact with each other in order to influence the outcomes of public order to influence the outcomes of public policies. policies.

By By ‘good governance’,‘good governance’, we mean the practice of we mean the practice of negotiation by all the stakeholders in an issue negotiation by all the stakeholders in an issue (or area) of improved public policy outcomes (or area) of improved public policy outcomes and the adoption of the agreed governance and the adoption of the agreed governance principles which are both implemented and principles which are both implemented and regularly evaluated by all stakeholders regularly evaluated by all stakeholders

… ….Governance International, .Governance International, 20032003

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Legitimacy & Voice: Legitimacy & Voice: – participation; consensus orientationparticipation; consensus orientation

Accountability: Accountability: – accountability; transparencyaccountability; transparency

Performance: Performance: – responsiveness; effectiveness & efficiencyresponsiveness; effectiveness & efficiency

Fairness: Fairness: – equity; rule of lawequity; rule of law

Direction:Direction:– strategic visionstrategic vision

The UN Principles of Governance

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Good Governance in Good Governance in the Brunei’s Contextthe Brunei’s Context

It is to be noted that good governance It is to be noted that good governance concept and practice must also be concept and practice must also be compatible with the cultural values compatible with the cultural values embedded in the local traditions and embedded in the local traditions and institutional norms. institutional norms.

In this regard, the concept of good In this regard, the concept of good governance as apply to PMO needs to governance as apply to PMO needs to be compatible with Islamic ethics in be compatible with Islamic ethics in particular and with the particular and with the MIB’sMIB’s philosophy in general. philosophy in general.

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A Note on Public A Note on Public LeadershipLeadership

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Dynamic leaders lead others by Dynamic leaders lead others by carefully managing themselves carefully managing themselves through through

Effectively creating collective visions of Effectively creating collective visions of successful futures successful futures

Effectively transmit the vision to othersEffectively transmit the vision to others Show particular skill at choosing the best Show particular skill at choosing the best

course; knowing what is right and course; knowing what is right and necessarynecessary

Have high confidence on own skills but Have high confidence on own skills but recognise own limitationsrecognise own limitations

Concentrate on succeeding, not obsessed Concentrate on succeeding, not obsessed with failureswith failures

Expand own capacity by empowering othersExpand own capacity by empowering others

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Dynamic Dynamic Public Public LeadersLeaders

Know how to exercise effective Know how to exercise effective leadership in a world in which powers leadership in a world in which powers are shared by different constituenciesare shared by different constituencies

Understand social, political and Understand social, political and economic realities and how to change economic realities and how to change them if necessarythem if necessary

Need to build teams and coalitions Need to build teams and coalitions and nurture humane organizations, and nurture humane organizations, inter-organizational networks and inter-organizational networks and communitiescommunities

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Dynamic Public LeadersDynamic Public Leaders…con’t…con’t

Able to create visions and communicate Able to create visions and communicate them to othersthem to others

Learn to influence the making and Learn to influence the making and implementing of decisions in different implementing of decisions in different arena arena

Able to invoke sanctions to enforce and Able to invoke sanctions to enforce and reinforce ethical principles, constitutional reinforce ethical principles, constitutional principles, laws and social normsprinciples, laws and social norms

Must provide policy leadership Must provide policy leadership Know how to tie all the above together Know how to tie all the above together

systematically!!systematically!!

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A VISION OF ‘NATIONAL’ A VISION OF ‘NATIONAL’ SUCCESS SUCCESS

(A one page profile of the (A one page profile of the vision of success)vision of success)

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•A nation that is peaceful and secure, at peace with its neighbours and respected by the world community.

•A society which is opened to the world and yet be able to preserve its own local cultural identity and socio-political system which are consistent with the Islamic faith.

•A nation with a sustainable and diversified economy that is internationally competitive. An economy which would generate full employment and a high standard of living for its people.

A Vision of National Success

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A nation that is able to meet the challenges A nation that is able to meet the challenges of 21st Century and has the capacity to of 21st Century and has the capacity to seize the opportunities arising from the seize the opportunities arising from the varied forces of globalization and varied forces of globalization and technological changes. technological changes.

A society which care for its people and A society which care for its people and which promote meaningful participation by which promote meaningful participation by its people in every important aspect of its people in every important aspect of public life. A government that conducts public life. A government that conducts itself in accordance with the rule of law, itself in accordance with the rule of law, whether nationally and internationally.whether nationally and internationally.

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• high competencies in governing are valued• public officials (Ministers and civil servants) are responsible and accountable for their actions • the rule of law would prevail to protect individual, groups and organizations• public policy and administration are conducted with

transparency• participation in public affairs by the people are strongly encouraged, and• the conduct of public affairs are guided by high ethical and constitutional principles.

...con’t

A state that prescribe and practice good governance which are consistent with the tenets of Islam in which,

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A transformed Prime Minister’s Office (PMO) which has become a high performance and effective organization. As the leading government agency in the country, it is able to provide high quality services to its key stakeholders and to exercise the following effective public leadership:

promoting and enhancing the image of political leadership in the country. providing visionary, ethical and organizational leadership to all agencies in the public sector and public corporations; providing personal and team leadership to all departments under the PMO; facilitating the development of effective policy leadership in the complex and dynamic world of policy-making and implementation; and,

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In short, a national development success that is achieved through dynamic political and

administrative leadership and strong adherence to good governance practices with

effective partnership of the ruler, the government and the people guided by the values and principles in the context of the

‘MIB’ philosophy.

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APPENDIX- ECON. APPENDIX- ECON. POLICYPOLICY

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PERFORMANCE OBJECTIVE: PERFORMANCE OBJECTIVE: EFFECTIVE NATIONAL ENERGY POLICYEFFECTIVE NATIONAL ENERGY POLICY

DESCRIPTION :DESCRIPTION : Energy Policy (Oil, Gas, Electricity [demand/ supply balance]) which covers all aspects, i.e. Energy Policy (Oil, Gas, Electricity [demand/ supply balance]) which covers all aspects, i.e.

extraction, use, conservation, sustainability, availability, etc.extraction, use, conservation, sustainability, availability, etc. Although there are already policies relating to oil and gas, efficient use of electricity, etc, they Although there are already policies relating to oil and gas, efficient use of electricity, etc, they

needneed to be consolidated in order to ensure necessary alignment. to be consolidated in order to ensure necessary alignment.

1. 1. CabinetCabinetWhat: What: Formulation/Compilation of National Energy Policy OptionsFormulation/Compilation of National Energy Policy OptionsWhy? Why? - Unlike developed countries, energy is a crucial ingredient for economic development in - Unlike developed countries, energy is a crucial ingredient for economic development in

developingdeveloping countries.countries. - The policy acts as a guiding principle for the generation and utilisation of energy in Brunei - The policy acts as a guiding principle for the generation and utilisation of energy in Brunei

DarussalamDarussalam.. What: What: Monitoring & Reviewing National Energy Policy ImplementationMonitoring & Reviewing National Energy Policy Implementation Why? Why? To ensure that policy is understood and implemented effectively by Ministries, Departments To ensure that policy is understood and implemented effectively by Ministries, Departments

andand GOC/GLCGOC/GLC..

2. 2. Ministries/Departments/Government Corporate Bodies/ Government owned Companies & Linked Ministries/Departments/Government Corporate Bodies/ Government owned Companies & Linked Companies(GOC/GLC)Companies(GOC/GLC)

What: What: Focal Point for Energy InformationFocal Point for Energy InformationWhy? Why? To provide a forum in order to get inputs from/share info with various ministries, To provide a forum in order to get inputs from/share info with various ministries,

department,department, corporate bodies and GOC/GLC corporate bodies and GOC/GLC What: What: Well disseminated, clear National Energy Policy including guidelines and framework on Well disseminated, clear National Energy Policy including guidelines and framework on

energy energy mattersmatters Why? Why? To ensure that the policy is easily accessible and understood by the implementing agenciesTo ensure that the policy is easily accessible and understood by the implementing agencies..

STATEMENT OF PERFORMANCE OBJECTIVESTATEMENT OF PERFORMANCE OBJECTIVEPERSPECTIVE: STAKEHOLDERPERSPECTIVE: STAKEHOLDER

Oil & Gas ElectEnergy

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0

100

200

300

400

500

600

700

800

19

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19

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it in

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Transport Residential & Commercial

Industry Agriculture

BRUNEI DARUSSALAM FINAL ENERGY CONSUMPTION

Major consumer of energy is the transport sector. Whilst the residential and commercial sector make up the 2nd largest demand sector for overall energy mix

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0

500

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BRUNEI DARUSSALAM PRIMARY ENERGY SUPPLY

Gas is the major source of our energy mix

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APPENDIX – CIVIL APPENDIX – CIVIL SERVICESERVICE

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COMPLAINTS RECEIVED FROMCOMPLAINTS RECEIVED FROMPUBLIC THROUGH MSDPUBLIC THROUGH MSD

YearYear ComplaintsComplaints

19981998 121121

19991999 5858

20002000 5959

20012001 5151

20022002 4545

TotalTotal 334334

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APPENDIX -CRIMEAPPENDIX -CRIME

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Crime Cases in Brunei (1994-2003)

2322 23142664 2470

20922334 2396 2546

2853 3001

0500

100015002000250030003500

1 2 3 4 5 6 7 8 9 10

Year

No. cases

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No. and Type of Crimes (2001-2003)

0500

100015002000250030003500

1 2 3

Year

No.

Violent

Property

Others

Total