pricing for value mba

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  • 7/30/2019 Pricing for Value MBA

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    Pricing for ResultsApproaches in Industrial Markets

    Vinod Puri98206 94960 26314644

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    Value

    Directly related to

    Product/Service Quality& Psychic

    FactorsInversely to Price and Time

    Perceived worth of economic financial &technical benefits received in exchange of

    the price paid for the offering consideringcompetitive offerings

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    Three Aspects of Customer Value

    Psychological: CustomerIntimacy

    Functional: Product Leadership

    Economic: Operational Excellence

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    A broad perspective needed in examining the costs aparticular alternative may present for the buyer.

    Rather than making a decision on the basis of price alone,organizational buyers emphasize the total cost in use of a

    particular product or service.

    Customers Cost-in-Use Components

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    Value Analysis

    What provides value:

    Ease in maintenance & handling

    Fewer parts Convenience

    Fast / easy operations

    Greater accuracy Reduced Costs

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    Process of Value Analysis

    Define The Function: Primaryand Secondary

    Value provided by Use, Cost &Esteem

    Analysis equally important to find

    what does not

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    Cost-Based PricingPrice is set by calculating

    the cost of an offering,then adding a standard

    percentage profit.

    Value-Based PricingPrice is set based on

    perceived customer value.

    Cost-Based vs. Value-Based Pricing

    Cost-Based Price IssuesCosts depend on volume.

    Costs assigned by

    standard rates may have

    no relationship to actual

    costs.Price has no relationship

    to customers perceptions

    of the offerings worth.

    Value-Based Price IssuesMore difficult to implement

    than cost-based pricing.

    Need to establish the

    evaluated price(the price of

    the offering from thecustomers perspective

    after all costs associated

    with the offering are

    evaluated).

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    Customers Perception of Value and

    Evaluated Price

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    Relevant Costs

    must meet the following four criteria

    Resultant

    Costs

    Avoidable

    Costs

    Forward-looking

    Incremental

    Costs

    Realized

    Costs

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    Relevant Costs:On-going revenues must pay for on-going costs

    Resultant

    CostsCosts that result from the decision

    Realized

    CostsActual costs incurred

    Forward-

    looking

    Incremental

    Costs

    Costs that will be incurred for the

    next units of product sold whenthe decision is implemented

    Avoidable

    CostsCosts that would not be incurred

    if the decision were not made to

    launch the offering.

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    Cost Classification System Goals

    1. Properly classify cost data intotheir fixed and variablecomponents.

    2. Properly link them to the activitycausing them.

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    Analysis of Cost Concepts

    1. Direct traceable orattributable costs.

    2. Indirect traceable costs.3. General costs.

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    Fig. 15.2

    Key Components of the IndustrialPricing Process

    There is no easy formula forpricing an industrial productor service.The decision ismultidimensional.The each interactivevariable assumessignificance.

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    Price Objectives

    The pricing decision must be basedon objectives congruent withmarketing and overall corporateobjectives.

    The marketer starts with principalobjectives and adds additionalgoals:

    1. Achieving a target return oninvestment,

    2. Achieving a market-share goal,

    3. Meeting competition.

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    Sources of the Experience Effect

    1. Learning by doing.

    2. Technological

    improvements.

    3. Economies of scale.

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    Competitive Bidding

    Closed bidding, often used bybusiness and governmental buyers,involves a formal invitation topotential suppliers to submitwritten, sealed bids for a particularbusiness opportunity.

    Open bidding is more informal andallows suppliers to make offers (oraland written) up to a certain date.

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    Several Marketing Objectives Addressed by Pricing

    Strategic Purposes

    Achieve a target levelof profitability

    Build goodwill in amarket

    Penetrate of a newmarket or segment

    Maximize profit for anew product

    Keep competitors out

    of an existingcustomer base

    Tactical Purposes

    Win new and importantcustomer business

    Penetrate a newaccount

    Reduce inventorylevels

    Keep business ofdisgruntled customers

    Encourage product trial

    Encourage sales ofcomplementaryproducts

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    Managing Pricing Tactics

    BundlingSelling several products and/or services

    together as one

    Discounts &Allowances

    Reductions in price for a special reason

    (but some customers can get hooked onthem!)

    Competitive

    Bidding

    Sealed bidsinvolve private bids bypotential suppliers. In open bids,

    competitors see each others bids.

    InitiatingPrice Changes

    Need to react and change marketing

    activities as events unfold, such as

    changes by competitors or customers.

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    Sources of the Experience Effect

    1. Learning by doing.

    2. Technological

    improvements.

    3. Economies of scale.

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    Negotiating Situations in B2B Sales

    Situation

    Stand-alone

    Transaction

    Balanced betweenTransaction and

    Relationship

    Effectivebargainingstyles

    Competitive;Problem solving

    Problem solving;Compromising

    Effectiveapproach Use of leverage

    Seek commoninterests

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    Preparation

    in negotiation

    is key

    Know your customers needs

    and their relative importance.

    Know the price range anticipated

    by the customer.

    Know who has the authority tomake a final decision.

    Know the bargaining styles of the

    individuals involved in the

    bargaining decision process.

    Know whether the situation is

    perceived as:

    A transaction,

    Part of a relationship, orA combination of the two

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    Pricing and the Changing Business

    Environment

    As time pressures increase, marketers must react quicklyto changes in customer needs or competitor actions. Two

    examples are hypercompetitionand the Internet.

    Hypercompetition:

    requires constant collection

    of information on customer

    value-cost models and

    paying attention to yourcustomers customers and

    their perceptions of value.

    The Internet:

    Improves communication,

    increases both buyers and

    marketers preparation. The

    Internet also facilitates on-line auctions this is good

    for commodities, but can

    minimize relationships for

    other products.