pricing for value mba
TRANSCRIPT
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Pricing for ResultsApproaches in Industrial Markets
Vinod Puri98206 94960 26314644
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Value
Directly related to
Product/Service Quality& Psychic
FactorsInversely to Price and Time
Perceived worth of economic financial &technical benefits received in exchange of
the price paid for the offering consideringcompetitive offerings
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Three Aspects of Customer Value
Psychological: CustomerIntimacy
Functional: Product Leadership
Economic: Operational Excellence
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A broad perspective needed in examining the costs aparticular alternative may present for the buyer.
Rather than making a decision on the basis of price alone,organizational buyers emphasize the total cost in use of a
particular product or service.
Customers Cost-in-Use Components
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Value Analysis
What provides value:
Ease in maintenance & handling
Fewer parts Convenience
Fast / easy operations
Greater accuracy Reduced Costs
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Process of Value Analysis
Define The Function: Primaryand Secondary
Value provided by Use, Cost &Esteem
Analysis equally important to find
what does not
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Cost-Based PricingPrice is set by calculating
the cost of an offering,then adding a standard
percentage profit.
Value-Based PricingPrice is set based on
perceived customer value.
Cost-Based vs. Value-Based Pricing
Cost-Based Price IssuesCosts depend on volume.
Costs assigned by
standard rates may have
no relationship to actual
costs.Price has no relationship
to customers perceptions
of the offerings worth.
Value-Based Price IssuesMore difficult to implement
than cost-based pricing.
Need to establish the
evaluated price(the price of
the offering from thecustomers perspective
after all costs associated
with the offering are
evaluated).
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Customers Perception of Value and
Evaluated Price
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Relevant Costs
must meet the following four criteria
Resultant
Costs
Avoidable
Costs
Forward-looking
Incremental
Costs
Realized
Costs
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Relevant Costs:On-going revenues must pay for on-going costs
Resultant
CostsCosts that result from the decision
Realized
CostsActual costs incurred
Forward-
looking
Incremental
Costs
Costs that will be incurred for the
next units of product sold whenthe decision is implemented
Avoidable
CostsCosts that would not be incurred
if the decision were not made to
launch the offering.
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Cost Classification System Goals
1. Properly classify cost data intotheir fixed and variablecomponents.
2. Properly link them to the activitycausing them.
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Analysis of Cost Concepts
1. Direct traceable orattributable costs.
2. Indirect traceable costs.3. General costs.
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Fig. 15.2
Key Components of the IndustrialPricing Process
There is no easy formula forpricing an industrial productor service.The decision ismultidimensional.The each interactivevariable assumessignificance.
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Price Objectives
The pricing decision must be basedon objectives congruent withmarketing and overall corporateobjectives.
The marketer starts with principalobjectives and adds additionalgoals:
1. Achieving a target return oninvestment,
2. Achieving a market-share goal,
3. Meeting competition.
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Sources of the Experience Effect
1. Learning by doing.
2. Technological
improvements.
3. Economies of scale.
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Competitive Bidding
Closed bidding, often used bybusiness and governmental buyers,involves a formal invitation topotential suppliers to submitwritten, sealed bids for a particularbusiness opportunity.
Open bidding is more informal andallows suppliers to make offers (oraland written) up to a certain date.
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Several Marketing Objectives Addressed by Pricing
Strategic Purposes
Achieve a target levelof profitability
Build goodwill in amarket
Penetrate of a newmarket or segment
Maximize profit for anew product
Keep competitors out
of an existingcustomer base
Tactical Purposes
Win new and importantcustomer business
Penetrate a newaccount
Reduce inventorylevels
Keep business ofdisgruntled customers
Encourage product trial
Encourage sales ofcomplementaryproducts
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Managing Pricing Tactics
BundlingSelling several products and/or services
together as one
Discounts &Allowances
Reductions in price for a special reason
(but some customers can get hooked onthem!)
Competitive
Bidding
Sealed bidsinvolve private bids bypotential suppliers. In open bids,
competitors see each others bids.
InitiatingPrice Changes
Need to react and change marketing
activities as events unfold, such as
changes by competitors or customers.
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Sources of the Experience Effect
1. Learning by doing.
2. Technological
improvements.
3. Economies of scale.
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Negotiating Situations in B2B Sales
Situation
Stand-alone
Transaction
Balanced betweenTransaction and
Relationship
Effectivebargainingstyles
Competitive;Problem solving
Problem solving;Compromising
Effectiveapproach Use of leverage
Seek commoninterests
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Preparation
in negotiation
is key
Know your customers needs
and their relative importance.
Know the price range anticipated
by the customer.
Know who has the authority tomake a final decision.
Know the bargaining styles of the
individuals involved in the
bargaining decision process.
Know whether the situation is
perceived as:
A transaction,
Part of a relationship, orA combination of the two
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Pricing and the Changing Business
Environment
As time pressures increase, marketers must react quicklyto changes in customer needs or competitor actions. Two
examples are hypercompetitionand the Internet.
Hypercompetition:
requires constant collection
of information on customer
value-cost models and
paying attention to yourcustomers customers and
their perceptions of value.
The Internet:
Improves communication,
increases both buyers and
marketers preparation. The
Internet also facilitates on-line auctions this is good
for commodities, but can
minimize relationships for
other products.