S.O.S. GROUP C L E AN I N G S E R V I C E

www.grupa.sos.pl

Dear Sirs

On behalf of Grupa S.O.S. I would like to propose you our

cleaning and janitorial services. You will find in this offer detailed

information about Grupa S.O.S. – about our activity, human resources,

technical equipment and chemicals used by us.

Grupa S.O.S. is a family company present on the cleaning

services market since few years. The quality of service and a Customer

satisfaction stand on the first place in our business.

According to the motto “Quality not quantity” we dedicate

our services to those who we can assure in professional service based on

well prepared personnel and high quality chemicals with costs

optimization.

Please acquaint yourself with our offer.

S.O.S. Group You can trust us

Who are we? About us.

S.O.S. Group in Poland

AREA OF OPERATIONS: ENTIRE POLAND

SEVERAL YEARS OF EXPERIENCE

FOUR DEDICATED PRODUCTS

EXPERIENCED AND EFFECTIVE MANAGEMENT AND STAFF

TRANSPARENT DEVELOPMENT STRATEGY

EXTENSIVE PORTFOLIO

Satisfaction of our customers is the top priority for us; therefore we very much focus on having all of our staff working in a reliable and integral manner. An experienced Co-ordinator oversees the entire contract being constantly available for your company. The Co-ordinator's task is to perform constant supervision over the working personnel. New staff that start their work are introduced and trained by the Co-ordinator. All our Co-ordinators undergo periodic training the purpose of which is to become familiar with latest technologies that allow provide for a professional handling of your contract. A Co-ordinator who has been assigned to a specific contract shall be obliged to maintain a constant relation with the Contracting Party's representative and immediately respond to his remarks. Co-ordinators report to Managers to whom they submit monthly reports on a specific facility.

Physical protection

• Physical protection of facilities

• Reception desk services

• Convoy and collection services

• Monitoring, patrols

• Security audits

Cleaning services

• Office buildings

• Daily services

• Commercial properties

• Industrial properties

• Maintenance of surrounding areas

• Maintenance of green areas

Staff Outsourcing

• Outsourcing of call-centre operations and services

• Outsourcing of production processes and warehouse management

• Lease of temporary staff to production, warehouse, administrative

positions

• Personal Advisory services for various positions, including

administrative and office positions, commercial jobs

Property Technical Protection

• Access control

• Work time control

• Closed circuit television

• Alarm systems

• Analysis

• Design

• Cost estimation

• Delivery/Installation

Products

Quality of provided services

CONFIDENCE

PROFESSIONALISM

DISCRETION

ASSIDUITY

EFFECTIVENESS

SUCCESS

FLEXIBILITY

COMMITMENT

CONVICTION

DETERMINATION

PLAN

S.O.S. GROUP

Customer Care

Cleaning Supervisor

highest quality

dedicated solutions

support

Insurance

Further to our business we have reinsured ourselves on

the basis of individual insurance agreements with

Towarzystwo Ubezpieczeniowe PZU S.A. against third

party and contractual liability up to PLN 2,000,000.00.

Costs of Cleaning

Therefore, our offer is financially attractive, since the

companies that are subject to an obligation of paying PFRON

allowances, the cost of our services can be to much lower in

real terms

Under the proposed service S.O.S. Group shall offer:

• Provision of professional cleaning equipment to employees

• Delivery of chemical and sanitary agents on an ongoing basis and

supplies necessary for cleaning services

• Ongoing maintenance service of the cleaning equipment

• Appropriate number of staff

• Supervision over service performance by the Cleaning Staff Co-

ordinator

I do hope that given the economic and organisational potential of

S.O.S. Group, and also its multi-year experience and good repute of

our services the offer shall be positively accepted. Should you wish

to be provided with further information, I am available to furnish it.

CSR

Reliability and trust

Our commitment to continuous improvement of the service

quality of services provided to customers, an individual

approach to each of them and the tenacity with which we

strive to ensure that our cooperation will be successful,

results in a number of good reputation and credentials from

our contractors.

Partners

• ALMA S.A.

• ATAL S.A.

• BUDUS S.A.

• CENTRUM BIUROWE „VINCI”

• CENTRUM BIUROWE

„KRAKÓW BIZNES PARK”

• CENTRUM BIUROWE „BONARKA”

• CENTRUM RADIOTERAPII

„AMETHYST”

• COLLEGIUM MEDICUM

• DHL

• GALECO

• GRUPA KOPEX

• GRUPA MOSTOSTAL ZABRZE

• HERBAPOL S.A.

• IMGW

• KAJIMA POLAND

• KLASZTOR BONIFRATÓW

• KRK AIRPORT SERVICES

• MOSTOSTAL S.A.

• LEO BURNETT

• PRInż HOLDING S.A

• RABEN LOGISTIC POLSKA

• RR DONNELLEY EUROPE

• SALWATOR GROUP

• SCHOLZ RECYCLING POLSKA

• SHELL

• SKANSKA S.A.

• SKODA AUTO EMIDA

• STARCOM

• XEROX

• VALEO

• VAN GANSEWINKEL

• ZAKŁAD DOŚWIADCZALNY

INSTYTUTU ZOOTECHNIKI

S.O.S. Group

ul. Krakowska 280, 32-080 Zabierzów

Office: ul. Gabrieli Zapolskiej 38, 30-126 Kraków

HOTLINE: 0 801 051 151

Phone: [+48 12] 357 22 24,

e-mail: biuro@grupa.sos.pl

http// www.grupa.sos.pl