preventing identity theft
TRANSCRIPT
WARNING SIGNS
• You see withdrawals from your bank account that you can’t explain.
• You don’t get your bills or other mail.
• Merchants refuse your checks.
• Debt collectors call you about debts that aren’t yours.
• You find unfamiliar accounts or charges on your credit report.
• Medical providers bill you for services you didn’t use.
• Your health plan rejects your legitimate medical claim because the records show you’ve reached your benefits limit.
• A health plan won’t cover you because your medical records show a condition you don’t have.
• The IRS notifies you that more than one tax return was filed in your name, or that you have income from an employer you don’t work for.
• You get notice that your information was compromised by a data breach at a company where you do business or have an account.
HOW IT HAPPENS
• Lost Wallet or Purse
• Skimming / recording credit card information from the magnetic stripe
• Burglaries
• Friends/Family
• Shoulder surfing / Cell phone cameras
• Fellow employees
• Insider theft, rogue employees that steal or sell your information
• Database hacking or accidental loss exposing personal data
• Keystroke recording
• Phishing and other email/phone scams
• Purchase – Stolen information for sale on the ‘black market’
HOW TO PREVENT IT
• Limit access
• Carry only what you need (leave checkbook at home)
• Ask how and where your information will be used before providing it
• Restrict access to credit information
• Be aware
• Pay attention to environment around you
• Monitor your accounts and credit reports
• Buy a good paper shredder, use it
AT HOME
• Keep ID documents and passwords in a secure place
• Shred any and all financial records, statements, applications and cards
• Don’t put outgoing mail, especially bill payments, in personal curbside mailboxes. Use USPS mailboxes instead
• use mail holds, pick it up from the post office
ATMS
• Disable Visa features
• Dont trust family or friends with your card
• Look around for cameras
• use trusted ATMs
• Store credit card and bank customer service numbers on your phone
• GIVE IT A TUG
CHECKING AND SAVINGS
• Transfer checking to savings
• Never allow direct draft from your accounts
• Dont link your checking or savings account to PayPal
• Monitor accounts monthly
• Setup alerts
• Your bank only communicates to your through snail mail or their authenticated app/website
ACTIONS DEPEND ON EXPOSURELOST WALLET
• Social Security Number - treat like identity theft (freeze credit, review credit reports, etc.)
• Logins - change the password, account name if possible. Change reused passwords as well.
• Credit Cards / Bank Accounts - close account, request new cards
• Drivers license - contact DMV, report lost/stolen license, apply for replacement ($13 or free for 70 or older)
$100-$300 PER YEARPROTECTION PROGRAMS
• Dedicated Companies - LifeLock, Identity Guard/Protect
• Benefits/Membership AARP (Equifax) COSTCO (CompleteID)
• Credit Bureaus - Experian, TransUnion, Equifax
Provides:
• records monitoring
• credit monitoring
• medical identity
• lost wallet assistance
• insurance ($1 million)
• fraud alerts
DIY PROTECTION
• Get free annual credit reports from Equifax, Experian, and TransUnion
• annualcreditreport.com
• Stagger your requests every four months from one bureau to the next.
• Dispute anything that does not look right
• Close accounts you no longer use
FRAUD ALERT
• Forces creditors to verify your identity.
• must be completed on 3 credit reporting agencies
• Initial Fraud Alert. If you're concerned about identity theft, but haven't yet become a victim. Valid for 90 days. Example: stolen wallet
• Extended Fraud Alert. For victims of identity theft, an extended fraud alert will protect your credit for seven years.
• Active Duty Military Alert. For those in the military who want to protect their credit while deployed. Valid for 1 year.
IN NORTH CAROLINAFREEZING YOUR CREDIT
• lock access to credit file against anyone trying to open up a new account or to get new credit in their name
• must be completed on 3 credit reporting agencies
• Available in all states
• Free for ID Theft Victims, minors (under 16), seniors (62 or over), $5 for others (place, lift, or remove)
• no impact on credit cards or other lines of credit
• remains until removal requested by consumer.
OTHER REPORTING SOURCES
• Medical financial history Medical Information Bureau (MIB Group): www.mib.com / 1-866-692-6901.
• Banking history ChexSystems, www.consumerdebit.com / 1-800-262-7771
• Employment history www.ChoicePoint.com / 1-877-448-5732
• Insurance claim history www.ChoiceTrust.com / 1-866-312-8076.
IF YOU ARE A VICTIM
• Make copies of relevant documents
• Maintain a log of calls/emails/faxes. record names, dates and phone numbers of the people you talked to.
• File a police report, provide copies of documents get the report number and a copy of the report
• Open a fraud alert with all three credit reporting agencies
• Review bank and retirement accounts for fraudulent activity
• Contact postal inspector if U.S. mail was involved, this is a felony
• Every 3-4 months review your credit report