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Shangri-La Hotels and Resorts Page 2 The Group and its Philosophy Overview Page 3 Rooms and Suites Page 4 Banqueting and Meeting Spaces Page 5 The Culinary Offer Page 6 Health and Leisure Page 8 Personalities at Shangri-La’s – Eros Hotel, New Delhi Page 9 Exploring New Delhi 1 Contacts Page16

Shangri-La’s – Eros Hotel, New Delhi - 2 - 19 Ashoka Road, Connaught Place, New Delhi 110001, India Tel: + 91 11 4119 1919 [email protected] www.shangri-la.com

SHANGRI-LA HOTELS AND RESORTS

One group, one philosophy and five core values Based in Hong Kong, Shangri-La Hotels and Resorts is one of the world’s most respected hotel companies, owning and operating a total of 72 hotels worldwide under the brands Shangri-La, Kerry (five-star) and Traders (four-star), which translates to more than 30,000 rooms worldwide.

Inspired by the legendary land featured in James Hilton’s novel Lost Horizon published in 1933, the name Shangri-La encapsulates the serenity and service for which Shangri-La is renowned worldwide. Shangri-La’s tradition of service excellence started with the opening of Shangri-La Hotel, Singapore in 1971, and it is based on the core values of sincerity, humility, helpfulness, respect, courtesy and

selflessness. Shangri-La believes that hiring and training a motivated team is the foundation for its long-term success. This has earned the group international awards and recognition from guests, prestigious magazines as well as industry partners, and has made Shangri-La one of the preferred hotel employers, with over 33,000 people serving guests with the philosophy of “Shangri-La Hospitality from a Caring Family.” Since its origins, the group has grown rapidly to satisfy the increased demand for deluxe hotels and resorts in Asia Pacific's capital cities and most sought-after leisure destinations. Today there are 72 properties, of which only 18 are third-party management agreements, throughout Asia Pacific, Europe, North America and the Middle East, representing a room inventory of over 30,000. In addition, the group has a substantial development pipeline with upcoming projects in Canada, mainland China, India, Malaysia, Mongolia, the Philippines, Qatar, Sri Lanka, Turkey and the United Kingdom.


OVERVIEW

One of the city’s well recognised five-star hotels, Shangri-La’s – Eros Hotel, New Delhi offers travellers from around the world a relaxing, sedate place to rest, recharge and conduct their affairs in total privacy. Guests find sanctuary in the 320 guestrooms and suites, each appointed with tasteful furnishing in a contemporary style inspired by India’s rich history and culture. The Horizon Club rooms offer a panoramic view of Delhi. The hotel is a self-contained environment that caters to our guests' every need. The in-house restaurants and bars offer some of the finest dining options among New Delhi hotels, with an array of local, Asian and international selections on offer. Enjoy a relaxing walk through the hotel’s private art gallery, Art 19, and witness the passionate manifestation of paintings by renowned artists.

The hotel also offers top-end spa and fitness facilities. Step into a world of relaxation with one of the signature spa treatments, get a great workout or relax beside the pool after a tough day of sightseeing or business meetings.

Centrally located in the historic government district, Shangri-La's - Eros Hotel, New Delhi is very close to New Delhi Railway Station and a 45-minute drive from Indira Gandhi International Airport. The hotel overlooks Connaught Place and other major shopping and business centres. Plan a city tour with our Concierge where you get a chance of selecting the best ride from our fleet of luxury cars, including the immaculate Rolls-Royce Phantom on offer to each of our esteemed guests.


ROOMS AND SUITES

Shangri-La's - Eros Hotel, New Delhi offers stylish and comfortable accommodation replete with a range of amenities. Guests can also enjoy spectacular views of the surrounding cityscape.

The hotel offers 320 tastefully decorated modern guestrooms and suites. Many rooms have spectacular views of the city’s historic diplomatic district. Exquisitely appointed with contemporary Asian furnishing and LCD televisions, all rooms feature air conditioning, complimentary broadband Internet access, oversized towels, signature bed linen and a selection of hypoallergenic pillows.

The hotel’s rooms and suites are divided into the following categories:

Superior, Deluxe and Premier 225 guestrooms

Superior and Premier 61 Horizon rooms

Executive Suite, Deluxe Suite and Presidential Suite 27 Suites

Executive 7 Horizon Suites

Each Horizon Club room are perfect for guests who desire personalised attention or the resources offered by the Horizon Club Lounge. Combined with personalised service and a unique blend of Asian Indian hospitality, the Horizon Club sets new standards for five-star business accommodation in India. Each of the Horizon Club Suites features a comfortable living room and plush furniture and offers spacious living. All rooms feature large flat-screen satellite televisions with DVD entertainment systems, along with a spacious bathroom stocked with L'Occitane bathroom amenities and a separate shower.


BANQUETING AND MEETING SPACES

The reception areas and event spaces at Shangri-La’s - Eros Hotel New Delhi cover approximately 1,200 square metres (12,000 square feet) and have witnessed some of the most significant corporate, social, cultural and civic events held in the city over the years. Located on Level One overlooking the lush manicured terrace, the Shangri-La Ballroom

is an ideal venue for important meetings and banquet celebrations. Its contemporary and luxurious interiors offer the latest state-of-the-art convention and conferencing facilities. The Shangri-La Ballroom spans 602 square metres and it can be divided into four sections for smaller gatherings. The names of these sections, Ganga, Yamuna, Vyas and Tapti, suggest longevity and a flow of energy that exude life and continuity.

The three private meeting rooms can be utilised as breakaway rooms for power sessions. Additional services such as fax, STD/ISD/ISDN/wireless Internet, printer and computer are available on request at additional cost.

Shangri-La's Signature Events offers streamlined and highly successful event delivery. We aim to be both easy to do business with and attentive to the finest details. Signature Events includes many initiatives and benefits for events organisers and delegates to guarantee your next successful event at Shangri-La’s - Eros Hotel, New Delhi.


THE CULINARY OFFER

Two restaurants, a bar, a lounge and a pastry shop are all under the direction of Executive Chef Darren Conole. The restaurants at Shangri-La's - Eros Hotel, New Delhi serve cuisine that caters to local and international guests alike. With a choice of Indian, Mediterranean, Asian and Italian cuisine, dishes are authentically prepared and graciously presented. Lounge and Bar Our lounge offers an impressive selection of teas, coffee and snacks. The bar offers an extensive selection of wines, single malt whiskies and cigars, and is a great place to relax at the end of the day. Lobby Lounge An elegant venue for meeting friends, partners or clients, the hotel’s Lobby Lounge offers an impressive selection of teas, coffee and snacks, and is one of the hotel’s most popular places for guests to gather. Situated on the lobby level, this airy lounge can seat 42 and offers service from 9 a.m. to 11:45 p.m. daily. Café Uno

Overlooking the hotel’s lush gardens, Café Uno is the hotels 24-hour culinary retreat that gives a completely new meaning to all-day dining.

The restaurant is separated into international food theatres with buffets and live cooking stations. Popular both for its dessert buffet and its option to dine out on the alfresco area during fair weather, guests also enjoy the café’s lavish Sunday champagne brunches.

Situated on the Lobby level, Café Uno seats 208 guests – 72 in the al fresco area and 136 inside the restaurant.


19 Oriental Avenue

Designed by based in Hong Kong based Leese Robertson & Freeman Designers Limited, 19 Oriental Avenue combines authentic cuisine from China, Thailand and Japan to create much more than a normal dining experience.

The dedicated chefs for each kitchen at 19 Oriental Avenue prepare menu items à la minute to ensure the freshness of the dishes.

The restaurant also has a separate bar area with two private dining areas.

Open daily from 12:30 to 2:45 p.m. for lunch and from 7 to 11:45 p.m. for dinner, 19 Oriental Avenue seats 135 guests.

Uno 2 Go

Uno 2 Go is the hotel’s pastry shop and delicatessen. Located just off the main lobby, Uno 2 Go offers a variety of takeaway cakes, breads and deli items that tempts the inveterate sweet tooth with its enviable range of goodies. The pastries have been thoughtfully crafted after going through various recipes from all over Europe. The wide variety of delectable desserts from the

simple Black Forest cake to the traditional Sachertorte has unique artistic designs apart from being rich in taste. Uno 2 Go is open from 9 a.m. to 9 p.m. daily. Island Bar Located on the lobby level, Island Bar is a wine connoisseur’s delight, offering Delhi’s most extensive selection. The bar also features a collection of single malt whiskies, international cigars, and an array of non-alcoholic beverages and snacks.


With seating for 54 guests, Island Bar is open from Monday to Friday and on Sundays between 3 p.m. and 1 a.m., and on Saturdays between 3 p.m. and 3 a.m.

HEALTH AND LEISURE

The hotel’s fitness centre and spa facilities are some of New Delhi’s best, and are a perfect place to exercise, unwind and refresh.

Dip into the beautiful pool, arrange a massage or simply relax on the sun deck and unwind. Energise yourself at our gymnasium that offers state-of-the-art cardiovascular training and strength equipment.

Spa The hotel spa offers you a luxurious, spacious and professionally equipped retreat that

allows you to rejuvenate your senses.

The spa’s holistic approach is inspired by traditional Asian healing philosophies and all treatments take into consideration your individual needs and desires.

The facilities offered at the spa include aerobics and yoga sessions that are conducted only by prior appointment. Beauty Salon services are available between 9 a.m. and 10 p.m. daily.

The Fitness Centre is available 24 hours a day. The indoor Jacuzzi is available between 6 a.m. and midnight, and the massage facility is available from 7 a.m. to midnight. The outdoor swimming pool and Jacuzzi facilities are available between 6 a.m. and 9 p.m. daily, and the steam and sauna room facility is available on appointment between 6 a.m. and midnight.


Astrological Consultations

Astrological consultation services are available by appointment only.

PERSONALITIES AT SHANGRI-LA’S - EROS HOTEL, NEW DELHI

David Hopcroft, General Manager

“The strength of relationships, honesty and integrity with clients decides the degree of

success of any service organisation.”

This philosophy has guided the professional and the personal decisions of this career

hotelier. A dual British and Australian national, Mr. Hopcroft has more than 30 years of

experience in the hospitality industry. Starting his career in England in 1978, he has

worked extensively in hotels in England, the Middle East, Australia and in the South

Pacific. Mr. Hopcroft has a food and beverage and rooms background, and his most

recent posting was with Shangri-La’s Fijian Resort and Spa, Yanuca, Fiji as the General

Manager.

Having spent his initial childhood years in India, Mr. Hopcroft is very excited to be back

in the country. “I am excited about the place, the people are fantastic and I am enjoying

every bit of the culture so far.”

On his appointment to Shangri-La’s - Eros Hotel, New Delhi, Mr. Hopcroft said, “It is

with great pleasure that I take on the responsibility of becoming a general manager of

Shangri-La’s - Eros Hotel, New Delhi.” He attributes his success thus far to persistent

leadership, hard work, strong determination to excel and teamwork.


Mr. Hopcroft is a perfectionist with a strong sense of discipline who always aims at

getting results. He is known for his generosity in sharing his management skills and

leadership style to further strengthen the hotel’s management team and assist in the team

members’ efforts to move forward.

Darren Conole, Executive Chef

Chef Darren Conole has clocked up a 27 years of experience, having worked in such

prestigious hotels as Shangri-La’s Mactan Resort and Spa, Cebu in the Philippines; Island

Shangri-La, Hong Kong; Grand Hyatt Seoul, Korea; and Traders Hotel, Penang in

Malaysia.

Prior to taking up his assignment at Shangri-La’s - Eros Hotel, New Delhi as the

Executive Chef, Chef Darren was working with Shangri-La’s Mactan Resort and Spa,

Cebu as the director of food and beverage. Having worked in renowned hotels across the

globe, Chef Darren adds an enviable international thrust to his area of expertise,

complemented by a skill set honed to perfection in establishments that offer excellence in

hospitality.

Chef Darren’s speciality is wine and food pairing, and seafood delights. Over the years,

he has also acquired a flair for Thai, Japanese and Chinese cuisine and their exotic

flavours.

Amit Gupta, Director of Food and Beverage

Mr. Gupta has 19 years of experience in the food and beverage sector. His key focus has been on training, maintaining high performance standards, implementing standards and operating procedures, and the articulation of facts with conviction and analytical thinking.


He has worked with a host of renowned international and national hospitality chains. He is an expert in pre-opening and project management with has an in-depth knowledge of complete operations, having worked with an impressive network of professionals in the field.

EXPLORING NEW DELHI

Delhi is a charming city that you can never have enough of. Here you can indulge in myriad activities that will not only show different facets of this city but will take you through diverse shades of its culture. Following are some of the interesting places in and around Delhi that can be covered on a trip to this city. Delhi Sightseeing: Qutub Minar: Located in a small town called Mehrauli in South Delhi, the structure is made of sandstone and has a height of 72.5 metres. There are verses from the Quran inscribed on the walls of the tower along with complex carvings. Qutub-ud-din Aibek, the Turkish ruler of medieval India, started building the Qutub Minar. The structure was completed by his successor, Iltutmish. In the centre of the courtyard is the Ashoka Pillar, which is made of a special metal that renders it impervious to rust. Red Fort: The Red Fort was completed in 1647 when Shahjahan decided to shift his capital from Agra to New Delhi. It was the last fort built in New Delhi. The Diwan-i-Khas consists of marble columns and a stone platform on which once stood the Peacock Throne. The Peacock Throne was made of a solid gold frame and studded with diamonds, rubies, emeralds and pearls valued at around 12,037,500 pounds sterling. Another beautifully sculpted throne was the “Seat of the Shadow God” in the Diwan-i-Aam. The marble lotus in the Rang Mahal has been crafted out of a single block of marble. Humayun’s Tomb: Humayun’s Tomb was designed by a Persian architect, Mirak Mirza Ghiyas, and was completed in 1565. Three hundred craftsmen were brought from Persia for this job. The tomb is built of red sandstone. Raj Ghat: This site is the last resting place of Mahatma Gandhi, the Father of the Nation. The Raj Ghat is located on the banks of the Yamuna River. Two museums dedicated to


Gandhiji are also found nearby. Shanti Vana, situated close to Raj Ghat, is the place where Pandit Jawaharlal Nehru, the first prime minister of India, was cremated. Rashtrapati Bhavan: This impressive building is the official residence of the president of India. On 12 December 1911, King George V shifted the capital of British India from Calcutta to Delhi. The present day Rashtrapati Bhavan was at that time designed as the residence of the British viceroy. It was constructed to affirm the permanence of British rule in India and was designed by the British architect Edwin Landseer Lutyens. When India became a republic on 26 January 1950, it became the official residence of the president of India. India Gate: This monument was built in memory of the soldiers who lost their lives in the first world war. India Gate was earlier known as the All India War Memorial. Amar Jawan Jyoti is another memorial at India Gate. The flame was lit in memory of the soldiers who died during the India-Pakistan war of 1971 and has been burning ever since. Jama Masjid: This mosque was built by Shahjahan in 1658 and it is one of the largest mosques in India. More than 5,000 workers toiled for six years to build this mosque. The mosque has three gateways, four angled towers and two 40-metre-high minarets. Jantar Mantar: This observatory was built by Sawai Jai Singh II of Jaipur during the period of 1699-1743 and is located in the centre of Delhi. The observatory consists of the Samrat Yantra – a simple equal hour sundial, the Ram Yantra for reading altitudinal angles, Jai Prakash for determining the position of the sun and other celestial bodies and the Misra Yantra, which is a combination of four scientific instruments. Old Fort (also known as Purana Quila): This fort is located on the Delhi – Mathura road to Agra and it was built by Sher Shah Suri. The work on this fort was started by Humayun in 1539. When Sher Shah Suri defeated Humayun, he destroyed much of the earlier work done by Humayun and built the Qala-i-Kuhna mosque in 1541 and Sher Mandal, an octagonal tower. Sher Shah Suri wanted to build the mosque entirely of marble, but the scarcity of marble forced him to use red sandstone. When Humayun returned to power in 1556, he used Sher Mandal as his observatory and library. There are three entrances to the fort – Humayun Darwaza, Talaqi Darwaza and Bara Darwaza. Delhi Haat: This is an amazing handicraft bazaar or market set in the style of a village market place. There are 62 stalls where you can purchase different types of handicrafts at nominal prices. Besides this, you can enjoy delectable cuisine from all over the country at around 25 food stalls. National Museum: This revered centre of art features over 200,000 exquisite pieces of art that reflect India’s cultural heritage over 5,000 years. Here, you will find work


ranging from prehistoric time, the medieval era and the colonial period to contemporary modern artwork. Shopping in Delhi Delhi, being a stockpile of countless shopping complexes, caters to every individual’s needs. The bustling markets in Delhi offer everything to make shopping an absolute fun experience. Here, one can find precious stones, carpets, jewellery, handicrafts, silks and silver ware, all reflecting the colourful culture of India. The following are some of the popular markets in New Delhi: Connaught Place: Connaught Place is one of the most illustrious shopping centres in Delhi and it offers a variety of shopping options and items. State buildings, the head offices of major banks, airlines and other attractions of significance to the tourist are also located in this area. Location: Close to the New Delhi Railway Station in central New Delhi.

Janpath and the Tibetan Market: Janpath and the Tibetan Market are two of the most popular and dynamic markets in Delhi. If you are looking for goods from different parts in India and Tibet, your search ends here. However, you still need to apply your best bargaining skills to ensure a decent price. Location: Janpath, just off Connaught Place in central New Delhi.

Khan Market (closed on Sundays): Khan Market is one of the classiest markets in Delhi. Highlights of this market are its amazing bookshops and the excellent tailors, some of whom can make wonderful dresses for you quite quickly. You can purchase medicine, Ayurvedic food and skincare products from Biotique and Khadi. Relax at some great lounges, many with balconies overlooking the street. Location: South New Delhi, not far from India Gate. Chandni Chowk (closed on Sundays): A walk down the alleyways in the shopping area of Chandni Chowk is certainly an adventure. One can head to Katra Neel to shop for fabrics. You will find a great assortment of electronics in the Bhagirath Palace area. In addition, there is an ancient silver market laden with silver jewellery in Old Delhi known as Dariba Kalan. Food vendors in Chandni Chowk also serve a delicious assortment of Delhi street food. Location: Old Delhi. Dilli Haat:


Dilli Haat is a huge market in Delhi that has been purposely made to replicate a traditional weekly village market, called a Haat. There are about 200 stalls presenting a blend of handicrafts and regional food. Other attractions here are cultural and musical events and a special play area for children. Location: Sri Aurobindo Marg, New Delhi. Lajpat Nagar (closed on Mondays): This is one of the oldest markets in Delhi and middle-class Indian shoppers mostly frequent the area. The Mehendi walas or henna tattoo makers are one of the market's main attractions. Reasonably priced Indian kurtis/tops and salwaar kameez suits can be found here. Location: South New Delhi, near the Defence Colony (between Greater Kailash and South Extension). Sunder Nagar (closed on Sundays): This appealing market catches the attention of quite a few wealthy Indian socialites because of its art and antique shops. Some wonderful tea shops can also be found here, such as the Regalia Tea House and Mittal Tea House. Location: Off Mathura Road in central New Delhi, not too far from Connaught Place and near the zoo and Oberoi Hotel.

In addition to these amazing shopping centres, other upscale markets in Delhi include Greater Kailash and South Extension. Sarojini Nagar and Karol Bagh markets are also famous among shoppers. Delhi Gourmet Options Restaurants in New Delhi Most of the Delhi restaurants specialise in either North Indian or South Indian cuisine and every commercial area in Delhi features one or more restaurants. Most of these restaurants are open from 11 a.m. to midnight. It is wise to book in advance for the popular restaurants. Best places to enjoy South Indian cuisine:


Andhra Pradesh Bhawan Ashoka Road

Dakshin Marriott Welcome Hotel, Saket

Sarvana Bhawan Select locations

Sargar Ratna Select locations

Best places to enjoy North Indian cuisine:

Bukhara

ITC Maurya, New Delhi, Diplomatic Enclave, Sardar Patel Marg

Moti Mahal Select locations

Pind Baluchi

Select locations

Punjabi By Nature Select locations

Distance of specific locations from the hotel: Connaught Place: 1 km Bengali Market: 1 km Sadar Bazaar: 3 km Jama Masjid: 3 km Karol Bagh Market: 4 km Train Station: New Delhi Railway Station: 2 km Old Delhi Railway Station: 4 km Golf Course:


Delhi Golf Club: 3 km Attraction: Delhi Zoo: 3 km Underground Railway Station Chawri Bazar Metro Station: 3 km Chandani Chowk Metro Station: 4 km Monument or Landmark: India Gate: 1 km Lal Quila: 4 km Air port: Indira Gandhi (DEL): 11 km Press Contacts: Shakeel Sutarwala Arpana Pradhan Press Relations – New Delhi, India Assistant Manager – Public Relations E-mail: [email protected] Shangri-La’s – Eros Hotel, New Delhi Tel: (+91 22) 2642 4330 E-mail: [email protected]

Tel: (+91 11) 4119 6121 Digital images are available on request.

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