presenting your speakers · where are you on your securing your happy p2p flow? • fully...
TRANSCRIPT
Presenting Your Speakers
Susie West
CEO
sharedserviceslink
Nina Krimpen
SME P2P
AkzoNobel
© 2018 Consider Solutions All rights reserved2
Bertram Lutz
Head of Solution
Engineering UK
Celonis
Questions
• Send me your question early
• Use this opportunity to get the answers/info you seek
• The sooner you send me the question, the more likely it will be asked
• Remember to stay on for Q&A in the last 10 minutes of the session
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Agenda
• Context for the day
• About you
• An introduction to Celonis process mining
• Securing the Happy Flow at AkzoNobel
• Q&A
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Context
• AkzoNobel is in pursuit of the Happy Flow.
• In 2017 the GBS’s P2P team went live with the Celonis process
mining tool, to help streamline their 2.7 million invoices, and
ameliorate the 75% of processes flowing across SAP.
• The results they have achieved so far are more than exciting, let’s
take a deeper look.
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Poll Question
Where are you on your securing your happy P2P flow?
• Fully standardized and have end-to-end visibility globally
• Fully standardized and have end-to-end visibility in major parts of the
business
• Over 50% of our processes are standardized - there is room for
improvement
• 10% to 50% of our processes are standardized
• We are completely lacking in process standardization
AkzoNobel:$14B Euro Revenue | 46k Employees
100% transparent with Celonis
May 16, 2018
Nina Krimpen – Akzo Nobel
Bertram Lutz – Celonis
$237 bn Because of the failure to find and eliminate inefficiencies in their processes, Fortune 200 companies are losing $237 bn a year.
the price of inefficiency
10 10
Do you know what reallyhappens in your processes?
2017-12-01 CREATE PURCHASE ORDER #12342017-06-23 START PRODUCTION #56782018-02-14 RECEIVE PAYMENT #12342018-01-12 SEND EMAIL #9012
EVENT LOG
11
AI-POWERED ROOT CAUSE ANALYSIS & IMPROVEMENT
VISUALIZATION OF THE ACTUAL PROCESSES
HOW DOES PROCESS MINING WORK?
Selected customers
100,000+ Users
350+Enterprise customers
25Countries
15+Industries
70+Partners
USER & USAGE
70+ ERPsBiggest
customer landscape
30+ TB Largest
customer Installation
> 1 bnActivities
68Different
connected processes
WHO ARE WE
Company Name : AKZONOBEL
Website: https://netherlands.akzonobel.com/nl
Country: Netherlands
Industry: Paints and Coatings
Challenge: Identifying and creating meaningful process KPIs
for process performance within procurement to drive
continuous process improvement
Solution: Data-driven process analysis with Celonis
Methodology: Process Mining
WHO ARE WE
Identified Areas of Improvement
# Description # Description
1 Price Changes 9 Incomplete Processes
2 Low order value (tail spend) 10 Conformance Check (GPD) and benchmarking
3 Payment Block 11 Free text orders
4 Rework Activities 12 Fraud Indicators
5 Automation of PO creation 13 Ageing of Payables
6 Cycle Time I2P 14 Spend data quality
7 NPO flows 15 Freight Process optimization
8 Maverick Buying 16 On time Delivery
Plot opportunities in Value versus feasibility MAP
FeasibilityLow HighLow
High
Va
lue
Po
ten
tia
l
• Cost Savings
• Efficiencies
• Strategic Benefits
• Key Differentiators
• Compliance
• Low Technology / Business Risk
• Organizational Readiness
• Low Transition Cost
QUICK WINSLONGER TERM
PROJECTS
NICE TO
HAVESNO GO’s
Role of
Supply
Chain
1
2 4 83 5
67
9
11
10
12
13
14
1615
Indicating which the
quick wins were
(maybe small
description in the chart
#1 - Price Changes – *** example
17
#5 - Price Changes – *** example
18
#2 - Low order value PO’s *** example
19
#3 - Payment Block *** example
20Value Feasibilitylow lowhigh high
#4 - Reduce rework: Top 5 rework activities
21
#4 - Reduce rework: example Cancel GR details –
top 9 variants cover only 36% of all – high
complexity
22
#5 - Automation of process ***
23
24
#8 - Maverick buying: Invoice before PO
25
#8 - Maverick buying: closer look at vendors
26
Top 9 variants AP benchmarking *** and ***
THE FUTURE
By 2020, Celonis‘ Process Mining technology for Big Data Analytics will be deeply embeded in every large company as a business critical application in the race for the fastest, most efficient and most transparent processes.
of the business world
Poll Question
Would you like to find out more about process mining?
• Yes please
• Not right now
• Possibly
Questions
Q&A
Bertram Lutz
CelonisHead of Solution Engineering [email protected]
Nina Krimpen
AkzoNobelSubject Matter Expert in [email protected]
For more content visit:
https://www.mwdadvisors.com/2018/03/20/vodafone-drives-finance-automation-with-celonis-process-mining/
https://gartner.celonis.com/process-mining/
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Poll Question
Are you interested in a complimentary ticket to one of our upcoming
summits?
• The North American Global Process Owner Summit, May, Chicago
• The European Global Process Owner Summit, September, London
• Neither
Next From sharedserviceslink
https://sharespace.digital/subject-space/webinar/upcoming
Oct 10th-12th June 20th
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June 6th
Next From sharedserviceslink
www.sharespace.digital/summit-space
Oct 10th-12th May 2018
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Sept 2018
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