presenting spc data collection options for user impact...

24
Presenting SPC Data Collection Options for User Impact Assessment Webinar sessions March 30 & April 3, 2017 Ontario Stroke Network, 2017

Upload: others

Post on 28-Oct-2019

14 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Presenting SPC Data Collection Options for User Impact ...ontariostrokenetwork.ca/wp-content/uploads/2017/03/Secondary... · Presenting SPC Data Collection Options for User Impact

Presenting SPC Data Collection Options for User Impact Assessment

Webinar sessions March 30 & April 3, 2017Ontario Stroke Network, 2017

Page 2: Presenting SPC Data Collection Options for User Impact ...ontariostrokenetwork.ca/wp-content/uploads/2017/03/Secondary... · Presenting SPC Data Collection Options for User Impact

2

Webinar Essentials:

1. Please ensure that you are ‘signed in’ to the webinar with your name

2. If you are attending as a group (e.g. your login is something like ‘BowmanvilleHospital’, please add the first & last names of everyone present in the ‘Question’ window so we can collect attendance.

3. During the presentation, please ‘MUTE’ your telephone to prevent interference/sound issues.

4. During the presentation, please use the ‘Questions’ function on the right of your screen to enter questions so the full audience can benefit. As we go along, we can respond to questions on screen; in addition after each system is discussed, we will open the floor for questions/discuss questions posed from the audience.

Page 3: Presenting SPC Data Collection Options for User Impact ...ontariostrokenetwork.ca/wp-content/uploads/2017/03/Secondary... · Presenting SPC Data Collection Options for User Impact

3

GOAL OF THE PROJECT:A sustainable standardized data collection and reporting solution that meets stakeholder needs and enables:Monitoring, reporting and evaluation of

QBP and CSBPR implementation

Evaluation of SPC models of care

Evaluation of patient outcomes

QI initiatives

Page 4: Presenting SPC Data Collection Options for User Impact ...ontariostrokenetwork.ca/wp-content/uploads/2017/03/Secondary... · Presenting SPC Data Collection Options for User Impact

4

Status of the Project:In June 2015, the Ontario Stroke Network (OSN) began exploring the new NACRS Clinic Lite system, launched earlier in 2015 by Canadian Institutes Health Information (CIHI), as a possible means to collect standardized data from Stroke Prevention Clinics (SPCs) to support Quality Based Procedures (QBP) implementation.

In December 2015, the ‘minimum data set’ (MDS) was endorsed by the OSN Best Practice Secondary Prevention and Acute Care Sub-committee and the OSN Regional and District Advisory Committee. The MDS has been informed by the 2011/2 Stroke Audit, QBP, the OSN Triage Algorithm and Canadian Stroke Best Practice Recommendations.

Following the merger of the Ontario Stroke Network with Cardiac Care Network (CCN), it became important to add an Options Analysis, to consider multiple ways SPC data could be collected and reported on. Two possible technical solutions in addition to NACRS Clinic Lite were identified.

A key step in the evaluation of the three technical solutions is to understand the impact these solutions could have on SPCs.

Page 5: Presenting SPC Data Collection Options for User Impact ...ontariostrokenetwork.ca/wp-content/uploads/2017/03/Secondary... · Presenting SPC Data Collection Options for User Impact

5

User Impacts – what we are asking you:

Each solution has the potential to collect SPC data from a site and transfer it to a database which will be used to provide reports back to sites/regions, and provide copies of the data to ICES and MOH for additional reporting.

Each solution uses a different METHOD or mix of methods

We are asking you to identify HOW these different METHODS could impact your site during implementation, during routine operations, and how sustainable this is for your site and your teams going forward.

Page 6: Presenting SPC Data Collection Options for User Impact ...ontariostrokenetwork.ca/wp-content/uploads/2017/03/Secondary... · Presenting SPC Data Collection Options for User Impact

6

4 Options identified:

Status quo (periodic retrospective chart audits)

NACRS Clinic Lite with Optional Abstracting

CCN Secure FTP

CCN Secure Bulk Upload and Web Portal

Today, we’ll review these last 3 technical solutions and guide you through the method to provide ‘User Impact’ assessments

Page 7: Presenting SPC Data Collection Options for User Impact ...ontariostrokenetwork.ca/wp-content/uploads/2017/03/Secondary... · Presenting SPC Data Collection Options for User Impact

7

Solution Assumptions:

Each solution is expected to

1. Capture all data in the Minimum Data Set

2. Provide reports to sites and regions

3. Minimally include a User Manual (end user guide), System documentation (e.g. technical specifications, data definitions, etc.)

4. Provide access to data and ad hoc querying

5. Provide implementation support, user training, ongoing support (user and technical)

6. Protect PHI

Page 8: Presenting SPC Data Collection Options for User Impact ...ontariostrokenetwork.ca/wp-content/uploads/2017/03/Secondary... · Presenting SPC Data Collection Options for User Impact

8

NACRS Clinic Lite & Optional Abstracting

EPR Abstract

Data Entry NACRS Web Tool CIHI database

Data Entry into local system/EPR Vendor abstracting module CIHI database

Page 9: Presenting SPC Data Collection Options for User Impact ...ontariostrokenetwork.ca/wp-content/uploads/2017/03/Secondary... · Presenting SPC Data Collection Options for User Impact

9

NACRS Clinic Lite & Optional Abstracting, con’t

Data – housed at CIHI

SPC Reports – accessed through eNACRS

Data & Queries – accessed through eNACRS with additional capabilities for sites with CIHI Portal

Data Quality – two types of quality flags ‘hard edits’ (e.g. data format, missing data) these must be corrected and ‘Data Quality Warnings’ (e.g. potential errors) which don’t require correction although review should be done. Both sets of quality findings provided via Operational Reports available online. Web tool – ‘hard edits’ provided on screen (e.g. enforces data formats)

Help / Support – extensive user manual available for the web tool, new users can be requested online, phone/email help desk available

Page 10: Presenting SPC Data Collection Options for User Impact ...ontariostrokenetwork.ca/wp-content/uploads/2017/03/Secondary... · Presenting SPC Data Collection Options for User Impact

10

NACRS Clinic Lite & Optional Abstracting, con’t

Benefits - utilizes CIHI & NACRS infrastructure and support systems (e.g. includes regular data sharing with ICES/MOH, system updates aligned with other admin datasets), supports abstracting through Meditech, Med2020 and 3M, portal can be used in real time

Constraints – sites with electronic data would need to engage directly with abstracting vendors to set up module (costs vary from $0 to $1650 for the module, and $0 - $1200 annually for supporting this module)

Page 11: Presenting SPC Data Collection Options for User Impact ...ontariostrokenetwork.ca/wp-content/uploads/2017/03/Secondary... · Presenting SPC Data Collection Options for User Impact

11

CCN – Secure File Transfer Protocol

Site keys data

File format provided .csv/.xls

Secure file transfer through web (at end of period)

Data – housed at CCNSPC Reports – accessed through the CCN Custom Reporting Solution (CRS)Data & Queries – accessed through the CCN UniverseData Quality – ‘hard edit’ checks done after submission (e.g. date format, missing data), method of communication / update TBD

Help / Support – CCN Service Desk available by phone, all support managed through this service (e.g. request a new user)Benefits – files can be generated using Excel, fastest delivery timelineConstraints – sites with electronic data would need to develop their own extraction method

Page 12: Presenting SPC Data Collection Options for User Impact ...ontariostrokenetwork.ca/wp-content/uploads/2017/03/Secondary... · Presenting SPC Data Collection Options for User Impact

12

CCN – Secure Bulk File Upload & Web Entry Portal

Site keys data

File format provided .csv/.xlsAND/ORweb portal

Secure file transfer through web/ portal

Sites with electronic data can develop extract methods to populate the .csv, then use the web portal to fill in missing information

Page 13: Presenting SPC Data Collection Options for User Impact ...ontariostrokenetwork.ca/wp-content/uploads/2017/03/Secondary... · Presenting SPC Data Collection Options for User Impact

13

CCN 2 – Secure Bulk File Upload & Web Entry Portal

Data – housed at CCN

SPC Reports – accessed through the CCN Custom Reporting Solution (CRS)

Data & Queries – accessed through the CCN Universe

Data Quality (Web) – edit checks at point of entry for data format/missing data.

Data Quality (Bulk File) – ‘hard edit’ checks done after submission (e.g. date format, missing data), method of communication / update TBD

Help / Support – CCN Service Desk available by phone, all support managed through this service (e.g. request a new user)

Benefits –files can be generated using Excel and/or using the portal, portal can be used in real time

Constraints – sites with electronic data would need to develop their own extraction method

Page 14: Presenting SPC Data Collection Options for User Impact ...ontariostrokenetwork.ca/wp-content/uploads/2017/03/Secondary... · Presenting SPC Data Collection Options for User Impact

14

User Impact - assessment

1. How acceptable are the solution's support features for sites (Managing Users & Access, Managing Reports, Initial training and ongoing support)?

2. How users will access/receive reports? (site users, districts)

3. How sites will access & query their data?

Survey assesses the impact using a grading system and 8 questions for each system:

Page 15: Presenting SPC Data Collection Options for User Impact ...ontariostrokenetwork.ca/wp-content/uploads/2017/03/Secondary... · Presenting SPC Data Collection Options for User Impact

15

4. How well does the solution leverage existing data at your site?

5. How well does the solution leverage the existing knowledge of your team (e.g. clinical team, coders)

6. What is the expected impact of this solution on site operations (e.g. to implement the system)

7. What level of burden the solution place on site operations (e.g. to submit data)

8. How sustainable is the solution over the next 3 years? (e.g. with anticipated growth in patients, staff changes, changes in environment such as a new EPR)

User Impact – assessment, con’t

Page 16: Presenting SPC Data Collection Options for User Impact ...ontariostrokenetwork.ca/wp-content/uploads/2017/03/Secondary... · Presenting SPC Data Collection Options for User Impact

16

Each question provides 3 possible responses, as well as some guidance on selecting responses:

User Impact – assessment, con’t

One final question asking:

Of the 3 solutions which one is most preferable?

Page 17: Presenting SPC Data Collection Options for User Impact ...ontariostrokenetwork.ca/wp-content/uploads/2017/03/Secondary... · Presenting SPC Data Collection Options for User Impact

17

Survey Link:

SPC Data Collection Solutions - Impact Assessment

ONE assessment per Stroke Prevention Clinic OR

ONE assessment per Stroke Region

The survey is open now, we are asking for assessments to be completed by April 10, 2017.

User Impact – assessment, con’t

Page 18: Presenting SPC Data Collection Options for User Impact ...ontariostrokenetwork.ca/wp-content/uploads/2017/03/Secondary... · Presenting SPC Data Collection Options for User Impact

18

www.ontariostrokenetwork.cawww.ccn.on.ca

Get in Touch!4100 Yonge St., Suite 502P.O. Box 2414Toronto, ON M2P 2B5

905-242-1559

[email protected]

For more information, please contact:Kathy Godfrey

Stroke Prevention CoordinatorStroke Services

Page 19: Presenting SPC Data Collection Options for User Impact ...ontariostrokenetwork.ca/wp-content/uploads/2017/03/Secondary... · Presenting SPC Data Collection Options for User Impact

19

Minimum Data Set (MDS)For your reference, the following slides lay out the data to be collected in this project, and may be helpful during your assessment.

Please Note:

The MDS was developed using the NACRS Clinic Lite data model, as such the following slides reference NACRS terminology for the ‘Elements’ (e.g. the colour coding is reflective of type of NACRS fields).

If another solution is used to collect SPC data, there will be some adjustment to the fields to reflect that solution (e.g. would not need the Visit MIS Functional Centre Account Code), however this would not impact the types of information collected (e.g. would still be collecting where the patient came from, what happened, etc.).

Page 20: Presenting SPC Data Collection Options for User Impact ...ontariostrokenetwork.ca/wp-content/uploads/2017/03/Secondary... · Presenting SPC Data Collection Options for User Impact

20

MDS: 4 Types of Information

Mandatory Elements (17)

– required by the NACRS

Clinic Lite platform for

submission to CIHI

Optional Elements (8) –

fields that exist in the

NACRS Clinic Lite system,

that we have elected to

utilize in this project

Project Specific

Elements (19) –

fields/options designed by

our task group for use in

this specific project

• Who is the Patient?• Where did they come from?

• What facility provided services, where/when?

• What brought the Patient to the clinic?

• What has been done & when?

• At the end of the visit, what was the outcome?

• What is happening next?

Data is a mix of three types of Elements:

The Minimum Data Set identifies elements to provide evaluation data based on:

Page 21: Presenting SPC Data Collection Options for User Impact ...ontariostrokenetwork.ca/wp-content/uploads/2017/03/Secondary... · Presenting SPC Data Collection Options for User Impact

21

Patient Identification

Health Care Number

Province/Territory Issuing Health Care

Number

Postal Code

Gender

Birth Date

Birth Date Is Estimated (if age isn’t known)

Abstract Identification Number

Chart Number

What brought the Patient in?

Referral Received from

Referral Date

Who is the Patient? Where did they come from?Additional Patient Information

*Ethnicity

*ETOH use (Ethyl Alcohol use)

*Smoking status/cessation

*items that have a pre-defined list of entry options

Additional Patient Information?

Other Problem (up to 9 instances**)

**This field will be used to collect Known Medical History using CCI codes. By using current NACRS

Lite fields, we create a flexible and robust data capture system.

Page 22: Presenting SPC Data Collection Options for User Impact ...ontariostrokenetwork.ca/wp-content/uploads/2017/03/Secondary... · Presenting SPC Data Collection Options for User Impact

22

Site & Record Identifiers

Submission Fiscal Year

Submission Period

Submission Level Code

Reporting Facility’s Province/Territory

Reporting Facility's Ambulatory Care Number

Visit Information

Mode of Visit/Contact

Date of Registration/Visit

Visit Disposition

Visit MIS Functional Centre Account Code

What facility provided services, where/when?

Page 23: Presenting SPC Data Collection Options for User Impact ...ontariostrokenetwork.ca/wp-content/uploads/2017/03/Secondary... · Presenting SPC Data Collection Options for User Impact

23

What brought the Patient to the clinic?What has been done & when?

What brought the Patient in?

Referral received at SPC (date)

*Initial SPC Appointment Delayed?

Date & Time of stroke symptom onset

*Presenting Symptoms

*Reason for Referral

What was done/when?

Main Intervention (x1)**

Other Interventions (up to 9 more)**

Main Intervention start date

Other Intervention start date

What was done/when?

Medication reconciliation done?

Cognitive screen completed ?

Depression screen is completed?

Documentation of completion of swallowing screen?

Was screening for Sleep Apnea completed?

Behaviour modification counselling provided/referred?

Documentation of stroke prevention education?

Patient screened for fitness to drive?

**These fields will record imagingand other interventions using CCI codes. By using current NACRS

Lite fields, we create a flexible and robust data capture system.

*items that have a pre-defined list of entry options

Page 24: Presenting SPC Data Collection Options for User Impact ...ontariostrokenetwork.ca/wp-content/uploads/2017/03/Secondary... · Presenting SPC Data Collection Options for User Impact

24

At the end of the visit, what was the outcome?What is happening next?

What was the outcome?

*Medications prescribed on discharge

*Referral to allied health

Final Assessment

Main Problem (x1)**

Other Problems (up to 9 more)**

**These fields will record finaldiagnosis’ using ICD-10-CA codes. By using current NACRS Lite fields,

we create a flexible and robust data capture system.

*items that have a pre-defined list of entry options