presenter mel pickett socal claims resolutions. using filing cabinets faxing snail mail hard copy...
TRANSCRIPT
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Presenter Mel Pickett
SoCal Claims Resolutions
Technology Changing the Moving industry
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What are we doing now
Using filing cabinets
Faxing
Snail Mail
Hard Copy Photos
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Save time
Save money
Make us more mobile
Keep us up to date
Help the environment
Benefits of technology
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Communication
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Our Mobile PhonesPros
Access to email applications
calendars and CamerasSync with your home computerAllows for flexibility Has GPS
ConsCost More Difficult to get acquainted with
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Code Scanner
Navigation
Print Central
Around me
Scan Doc
Google Docs
What are Apps
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Drop Box
Carbonite
KeepVault
Idrive
Norton
Cloud Based Backups
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On the go access to all your filesCan work from anywhereIntegrates all computers in your networkCan share documents with all dropbox users
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Send correspondence and files back and forth
Mobiliy Accessable
GmailBusiness Calendars
Access to Gdoc’s
Allows for team collaboration
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Calender
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Why do I care what the size of my photos
are?
Photo’s & Sizing
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What is Pixel resolution of an image.
What does this mean to Us?
Photo Sizing
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How do I adjust the size of the photos that I’m taking?
Turn down the resolution on your camera
Resize your photos using paint
Resize you photos using a Batch editing program
Use Adobe to create photo folders
Photo Sizing
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Why is the resolution a concern for inspectors?
Depending on your email server, You can only attach up to 20MB per email.
How many photos should we be able to attach on each email
With the proper photo resolution you should be able to attach up to 40 photos.
Photo Sizing
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Look over claim
Assign Third party if authorized
Make Contact within 48hrs
Email update to adjuster
Make appointment
Reporting
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Follow Claim form
Taking photos
Evaluating Furniture
Evaluating Appliances
Get model and Serials from electronics
Property Damages
Be aware of PED’s
Inspections & Repairs
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Be Aware of the claimed amount’s
Follow the order of the claim form
Cross reference IVN’s
Use a form
Email the report
Label the photos
Putting it all together