presented to: ochin 11/17/2012 presented by: tiffany couch acuity group pllc how secure is your...

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Presented to: OCHIN 11/17/2012 Presented By : Tiffany Couch Acuity Group PLLC HOW SECURE IS YOUR PRACTICE?

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Page 1: Presented to: OCHIN 11/17/2012 Presented By: Tiffany Couch Acuity Group PLLC HOW SECURE IS YOUR PRACTICE?

Presented to: OCHIN11/17/2012

Presented By: Tiff any CouchAcuity Group PLLC

HOW SECURE IS YOUR PRACTICE?

Page 2: Presented to: OCHIN 11/17/2012 Presented By: Tiffany Couch Acuity Group PLLC HOW SECURE IS YOUR PRACTICE?

Record Debt

Stock Market Roller Coaster

Housing market crisis….

Unemployment at all-time high

READ THE HEADLINES

Copyright 2012, Acuity Group PLLC

Page 3: Presented to: OCHIN 11/17/2012 Presented By: Tiffany Couch Acuity Group PLLC HOW SECURE IS YOUR PRACTICE?

Copyright 2012, Acuity Group PLLC

OCCUPATIONAL FRAUD DEFINED

OPPORTUNITY

PRESSURE RATIONALIZATION

OCCUPATIONAL FRAUD –Using one’s occupation for unauthorized personal gain through deliberate misuse of the employing entity’s resources or assets.

Page 4: Presented to: OCHIN 11/17/2012 Presented By: Tiffany Couch Acuity Group PLLC HOW SECURE IS YOUR PRACTICE?

METHODS OF FRAUD 2012 ACFE REPORT TO THE

NATIONS

Copyright 2012, Acuity Group PLLC

6.0%

26.2%

67.9%

Financial Statement Fraud ($1,000,000)

Corruption ($250,000)

Asset Misappropriation ($120,000)

Page 5: Presented to: OCHIN 11/17/2012 Presented By: Tiffany Couch Acuity Group PLLC HOW SECURE IS YOUR PRACTICE?

Behaviors Employee rarely absent; refuses to take vacations.

Employee refuses to relinquish control; train new employees.

Employee works long hours and/or when others are not present.

Employee appears to be living beyond means.

Motivators• Addictions

• High personal debt

• Personal crisis

• Attitude of entitlement

Copyright 2012, Acuity Group PLLC

KEY RED FLAGS

Page 6: Presented to: OCHIN 11/17/2012 Presented By: Tiffany Couch Acuity Group PLLC HOW SECURE IS YOUR PRACTICE?

YOU ARE THE #1 VICTIM Organizations with fewer than 100 employees

31.8% of all cases reported

Highest median loss ($147,000) than their larger counterparts

Employees with 5+ more years are MOST LIKELY perpetrators

Copyright 2012, Acuity Group PLLC

SMALL BUSINESS BEWARE

The typical U.S. Organization loses 5% of its annual revenues to fraudulent activity. 2012 Report to the Nation on Occupational Fraud and Abuse

Page 7: Presented to: OCHIN 11/17/2012 Presented By: Tiffany Couch Acuity Group PLLC HOW SECURE IS YOUR PRACTICE?

Copyright 2012, Acuity Group PLLC

TYPICAL HEALTHCARE FRAUD SCHEMES

Rank Scheme Cases %

1 Billing 33 35.9%

2 Corruption 28 30.4%

3 Expense Reimbursements 19 20.7%

4 Skimming 18 19.6%

5 Check Tampering 17 18.5%

5 Non-Cash 17 18.5%

6 Cash Larceny 16 17.4%

7 Payroll 14 15.2%

7 Cash on Hand 14 15.2%

8 Financial Statement Fraud 9 9.8%

9 Register Disbursements 6 6.5%

Health Care - 92 Cases

Page 8: Presented to: OCHIN 11/17/2012 Presented By: Tiffany Couch Acuity Group PLLC HOW SECURE IS YOUR PRACTICE?

WHO’S TAKING THE MONEY?

Copyright 2012, Acuity Group PLLC

Tenure of Perpetrator — Median Loss

Courtesy of Association of Certified Fraud Examiners (2012 Report to the Nations)

Less than 1 year 1 - 5 years 6 - 10 years 10 years or more$0

$50,000

$100,000

$150,000

$200,000

$250,000

$300,000

$25,000

$100,000

$200,000

$229,000

$47,000

$114,000

$231,000

$289,000Tenure of Perpetrator - Median Loss

20122010

Page 9: Presented to: OCHIN 11/17/2012 Presented By: Tiffany Couch Acuity Group PLLC HOW SECURE IS YOUR PRACTICE?

REALITIES - HOW IS FRAUD DETECTED?

Courtesy of ACFE 2012 Report to the Nations Copyright 2012 Acuity Group PLLC

Notified By Police

External Audit

Management Review

Internal Audit

By Accident

Tip

0.0% 10.0% 20.0% 30.0% 40.0% 50.0%

1.8%

4.6%

15.4%

13.9%

8.3%

40.2%

3.0%

3.3%

14.6%

14.4%

7.0%

43.3%

Initial Detection of Occupational Frauds

20122010

Page 10: Presented to: OCHIN 11/17/2012 Presented By: Tiffany Couch Acuity Group PLLC HOW SECURE IS YOUR PRACTICE?

CLIENT PERCEPTIONS– ANTI FRAUD CONTROLS

Anti-fraud Policy

Fraud Training for Employees

Fraud Training for Mgrs/Execs

Hotline

Employee Support Programs

Independent Audit Committee

Management Review

External Audit of ICOFR

Internal Audit/FE Department

Management of Certification of F/S

Code of Conduct

External Audit of F/S

0% 10% 20% 30% 40% 50% 60% 70% 80% 90%

42.8%

44.0%

46.2%

51.2%

54.6%

58.4%

58.8%

65.4%

68.2%

67.9%

74.8%

80.9%

46.6%

46.8%

47.4%

54.0%

57.5%

59.8%

60.5%

67.5%

68.4%

68.5%

78.0%

80.1%Frequency of Anti-Fraud Controls

20122010

The sum or percentages in this chart exceed 100$% because many victim organizations had more than one anti-fraud control in place at the time of the fraud

Courtesy of ACFE 2012 Report to the Nations

Page 11: Presented to: OCHIN 11/17/2012 Presented By: Tiffany Couch Acuity Group PLLC HOW SECURE IS YOUR PRACTICE?

COMMON MISCONCEPTIONS

Banking Checking signatures Conversion of checks

My Bank Will Cover My Losses

Audits = Fraud Detection Tool

CPA will find it

Background CheckCopyright 2012, Acuity Group PLLC

Page 12: Presented to: OCHIN 11/17/2012 Presented By: Tiffany Couch Acuity Group PLLC HOW SECURE IS YOUR PRACTICE?

Bank Statements

Who is reviewing?

Review front and back of cancelled checks

Review electronic debit activity on the statement

Segregate Duties

Even when resources are limited

Cash Business?

Verify cash is listed on the bank deposit slip

Ask Questions

Even if you know the answers – perception is the keyCopyright 2012, Acuity Group PLLC

EASY ACTION PLAN

Page 13: Presented to: OCHIN 11/17/2012 Presented By: Tiffany Couch Acuity Group PLLC HOW SECURE IS YOUR PRACTICE?

Front Desk Should not be able to apply credits to patient accounts

Immediate endorsement of checks

Credit card processing – check reports

Disbursements Approve vendors in advance

Insist on proper supporting documentation

Expense reimbursements must have receiptsCopyright 2012, Acuity Group PLLC

ADDITIONAL INTERNAL CONTROLS

Page 14: Presented to: OCHIN 11/17/2012 Presented By: Tiffany Couch Acuity Group PLLC HOW SECURE IS YOUR PRACTICE?

Seek Expert OpinionsCPABilling ExpertsBankers Insurance Agents

Bank Products Can Help ProtectPositive PayLockbox ServicesACH Controls

Copyright 2012, Acuity Group PLLC

CONSIDERATIONS

Page 15: Presented to: OCHIN 11/17/2012 Presented By: Tiffany Couch Acuity Group PLLC HOW SECURE IS YOUR PRACTICE?

Copyright 2012, Acuity Group PLLC

REMEMBER – TRUST IS NOT AN INTERNAL

CONTROL!

Tiffany R. Couch, CPA/CFF, CFEAcuity Group PLLC

[email protected]