presented by: michelle ditondo sr. vice president human resources presented by: michelle ditondo sr....
TRANSCRIPT
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Presented By:
Michelle DiTondoSr. Vice President Human Resources
Presented By:
Michelle DiTondoSr. Vice President Human Resources
Effectively Engaging Multiple
Generations
Effectively Engaging Multiple
Generations
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• Silent Generation
• Baby Boomers
• Generation X
• Millennial Generation
Today’s Workplace
4 generations working together
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So What?So What?
QuickTime™ and aAVC Coding decompressor
are needed to see this picture.
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Northwestern’s Lacrosse Team at The White House Northwestern’s Lacrosse
Team at The White House
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NU Lacrosse Team at The White House
You Wore Flip Flops to the White House? Public:
These were nice $16 Flip Flops with RhinestonesPlayer:
Parent:
“It Mortified Me”
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EngagedEmployees Value
CustomerSatisfaction
CustomerLoyalty
Growth
Engaged Employees=Growth
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The Generations
GenerationGeneration Silent Silent GenerationGeneration
Baby Baby BoomersBoomers
GenerationGenerationXX
MillennialsMillennials
CurrentCurrentAgeAge
66-88years old
47-65 years old
29 - 46years old
28 and younger
Defining Defining EventsEvents
Great DepressionWWII
The New Deal
Vietnam WarRejection of
Traditional Values
Personal ComputersCold WarDivorce
InternetA Dangerous World
The Great Recession
TechnologyTechnology Radio 8 - trackCompact
DisciPhone/iPad
CommunicatCommunicatee
In person Telephone Cell PhonesText
Message
Defining Defining MoviesMovies
The Best Years of Our
Lives
The Big Chill
Breakfast Club
The Social Network
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• Disciplined
• Loyal
• Traditional Work Ethic
• Sacrifice for the Common Good
• Respect Authority
• Obey the Rules
• Patient
Silent Generation
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Baby Boomers
• Workaholics
• Optimistic
• Personal Gratification
• Recognition
• Like to Be Involved
• Health & Wellness
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Generation X • Independence & Self
Reliant
• Resilience
• Fluid careers - lateral moves
• Value Free Time
• Fun in the workplace
• Creative Risk Takers
• Diversity is the Norm
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Millennial Generation
• Extremely Confident
• High Expectations
• Social
• Value Diversity
• Thrive on Challenge & Growth
• Tech Savvy
• Want Instant Feedback
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Engaging the Generations
• Work for personal fulfillment and satisfaction
• Highest indicator of satisfaction is to feel valued on the job
• 70% of all employees want an environment where they are recognized and appreciated
• Career development is a priority
• Flexibility is important
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Successfully Managing Across Generations
• Discuss expectations and ask people about their needs and preferences.
• Offer options that suit their needs and preferences
• Personalize your style and be flexible
• Build on strengths of a diverse team
• Pursue different perspectives
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Leverage Diversity in Generations
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Four Keys to Success
Create
Encourage
RewardValue
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Leverage Multiple Generations
• Create mentoring opportunities across generations
• Encourage individual growth and development
• Value individual contributions in ways that are meaningful
• Reward individual contribution and achievements
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Management Associate Program
Management Associate Program
• New College Graduates
• Class of 40 MAPS
• Focus on Teamwork and Socializing
• Emphasize Unique Experiences
• Fun, Engaging, Fast Paced & Challenging
• Connected through Social Media
• Feeling of Prestige and Importance
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Management Associate Program
Management Associate Program
• Work in Front Line Jobs
• High Expectations to be Disciplined
• Coaching and Counseling
• You Need to Be Successful to Continue
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Management Associate Program
Management Associate Program
On the Job AdvisorsOn the Job Advisors
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Senior Leader MentorsSenior Leader Mentors
Management Associate ProgramManagement Associate Program
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Four Keys to Success
Create
Encourage
RewardValue
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Michelle DiTondoSr. Vice President Human Resources
Michelle DiTondoSr. Vice President Human Resources
Questions?Questions?