Presented By:Lisa Le

Matthew WatkinsSandy Cox

Phase 1

System Planning

Business Profile Type of Business

Dog Training Registration System

Users Pet Owners Law Enforcement Agencies Service Dog Organizations Entertainment Industry

Business Profilecont…

Needs Customers should be able to register Admin can add/edit/delete new pets to system Admin can enroll pets into new courses Trainers can note a pet’s progress in a course Customers may see the progress of their pets

from home with log-in Restricted access to certain users

Logo Purple Dog tag outline in Lavender with SNUG

Pet Resort engraved on it Name

Snug Pet Resort Dog Training

Corporate Identity

Mission Statement

Snug Pet Resort is committed to providing an exceptional training experience for our clients and their pets.  We believe in providing the highest quality of care, training, and evaluations available.  Our goal is to be your partner for the lifetime care of your pet.  We believe that the only way to meet this goal is to provide the pet owner/guardian with an unparalleled customer service experience with personal attention and communication in the best, cleanest and most modern facility in San Diego County.

Buy vs. Build

Should We Buy or Build???

Buying Options

Argotrax Single User License : $695; Additional Users: $348 Support: $99 /yr includes 1 hour of support a month Hosting program: $49/month for a single user;

additional users: $39/month Sign on fee: $199

Pawtracker 12 month commitment @ $69.95/month OR No commitment @ $89.95/month Includes 4 users at one location Sign on fee: $839

Build Control over our own database Customizable Enhance and manage our own program Address issues directly Resolve our own problems Future growths for the company Recommendation:

OUR IT DEPARTMENT WILL BUILD!

Cost

Feasibility Studies Operational Feasibility Technical Feasibility Economical Feasibility

Development

Operational

Return on Investment

ROI Chart

Net Present Value

How much revenue can we bring in per training?

Training Type Net Expense Gross-In kennel/mo | $1800 | $400 | $1400 -15 minutes | $1250 | $250 | $1000

-private | $100 | $20 | $80

Projected Revenue

Projected Growth Benefits Chart? Matthew

Phase 2

Systems Analysis

Use Case Diagram

Roles Authorization

Forms Authorization

URL Authorization

Context Diagram

Data Flow DiagramLevel 0

Database Diagram

System Requirements Outputs

Visitors, Clients, and Snug Employees are able to view courses and services offered, as well as calendar events

Clients may view their pet profiles Employees may generate a daily printout of

courses being taught Employees may generate a daily printout of

pets coming in for training Clients may view the progress of their pets

currently in training

Inputs One login and password Clients must login with username and password to

view pet profiles and progress Employees must login with username and

password in order to add or edit client information, pet profiles, progress reports, and calendar events

Veterinarians must create pet profile during orientation and examination of dog which will include its identity as well as medical history

Trainers will enter notes on how dogs are doing in training for pet owners to view online

Processes System will generate certificates upon

completion of each course System will route to appropriate page viewing

depending on login information Accounting department will have reports of

paid and unpaid clients System will track current courses offered and

how many are enrolled

Performance The system must support 30 users online

simultaneously Response time must not exceed 5 seconds System is to be operational 365 days a year Accounting department must prepare client

statements by the 3rd of each month System must produce a class roster for any

course as soon as the first pet is enrolled

Controls The system must provide log-on security at the

operating system level and at the application level

Users of the system are only to be added, edited, or deleted by a manager

System will be fully accessible to all employed by Snug’s Pet Resort who hold the title of: Veterinarian, Manager, and Trainer

Receptionist will only be able to print out daily reports of courses conducted, class rosters, and adding new clients

The manager must approve any training from a client that will be making monthly payments to pay for courses

The accounting department is to report any client who is past due on payments exceeding 60 days

The system must generate an error log file that includes the error type, description, and time

Show System url: to system?