presented by: jeanne foulon, president october 7, 2010 presented by: jeanne foulon, president...

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Presented By: Jeanne Foulon, President October 7, 2010 Expanding Your Website’s Expanding Your Website’s Reach Reach New Jersey Bank Marketing Association Fall Seminar New Jersey Bank Marketing Association Fall Seminar

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Page 1: Presented By: Jeanne Foulon, President October 7, 2010 Presented By: Jeanne Foulon, President October 7, 2010 Expanding Your Website’s Reach New Jersey

Presented By: Jeanne Foulon, President

October 7, 2010

Presented By: Jeanne Foulon, President

October 7, 2010

Expanding Your Website’s Expanding Your Website’s ReachReach

Expanding Your Website’s Expanding Your Website’s ReachReachNew Jersey Bank Marketing Association Fall SeminarNew Jersey Bank Marketing Association Fall Seminar

Page 2: Presented By: Jeanne Foulon, President October 7, 2010 Presented By: Jeanne Foulon, President October 7, 2010 Expanding Your Website’s Reach New Jersey

Building A Website Is Building A Website Is Not Enough.Not Enough.

How Do You Get Found by How Do You Get Found by

Your Prospects & Your Prospects & Customers?Customers?

Page 3: Presented By: Jeanne Foulon, President October 7, 2010 Presented By: Jeanne Foulon, President October 7, 2010 Expanding Your Website’s Reach New Jersey

• Email Marketing• Online Advertising

– Local Search– Banner Ads – Pay-Per-Click

• SEO (Search Engine Optimization)

Online Marketing Tactics for Online Marketing Tactics for Expanding Your Website’s ReachExpanding Your Website’s Reach

Page 4: Presented By: Jeanne Foulon, President October 7, 2010 Presented By: Jeanne Foulon, President October 7, 2010 Expanding Your Website’s Reach New Jersey

Best ROI for Online Marketing TacticsBest ROI for Online Marketing Tactics

Page 5: Presented By: Jeanne Foulon, President October 7, 2010 Presented By: Jeanne Foulon, President October 7, 2010 Expanding Your Website’s Reach New Jersey
Page 6: Presented By: Jeanne Foulon, President October 7, 2010 Presented By: Jeanne Foulon, President October 7, 2010 Expanding Your Website’s Reach New Jersey
Page 7: Presented By: Jeanne Foulon, President October 7, 2010 Presented By: Jeanne Foulon, President October 7, 2010 Expanding Your Website’s Reach New Jersey
Page 8: Presented By: Jeanne Foulon, President October 7, 2010 Presented By: Jeanne Foulon, President October 7, 2010 Expanding Your Website’s Reach New Jersey

Email MarketingEmail Marketing

Page 9: Presented By: Jeanne Foulon, President October 7, 2010 Presented By: Jeanne Foulon, President October 7, 2010 Expanding Your Website’s Reach New Jersey

Email MarketingEmail Marketing• One of the most powerful marketing tools available for

developing and retaining relationships with your customers

• Email can help make your website a financial resource center for your customers

• Drive existing customers to website or landing pages for cross-sellingand promotions

Page 10: Presented By: Jeanne Foulon, President October 7, 2010 Presented By: Jeanne Foulon, President October 7, 2010 Expanding Your Website’s Reach New Jersey

Email MarketingEmail Marketing

Benefits• Easy to implement• Use online banking

customer list to start• Build list from

website• Low cost – high ROI• Go to market fast

Page 11: Presented By: Jeanne Foulon, President October 7, 2010 Presented By: Jeanne Foulon, President October 7, 2010 Expanding Your Website’s Reach New Jersey

Email MarketingEmail Marketing

Benefits • Trackable• Allows for testing• Allows for segmentation• Helps you gather

information from visitors

Page 12: Presented By: Jeanne Foulon, President October 7, 2010 Presented By: Jeanne Foulon, President October 7, 2010 Expanding Your Website’s Reach New Jersey

Online AdvertisingOnline Advertising

Local SearchLocal SearchBanner AdsBanner Ads

Pay-Per-ClickPay-Per-Click

Page 13: Presented By: Jeanne Foulon, President October 7, 2010 Presented By: Jeanne Foulon, President October 7, 2010 Expanding Your Website’s Reach New Jersey

Online Advertising - Local Search Online Advertising - Local Search • Local Search Marketing

– Create a local business profile or listing on Google Maps, Google Places & YAHOO! local

– List with local online directories - citysearch.com, thinklocal.com

– Listings are free in most cases– Time and effort to implement and maintain

Page 14: Presented By: Jeanne Foulon, President October 7, 2010 Presented By: Jeanne Foulon, President October 7, 2010 Expanding Your Website’s Reach New Jersey

Online Advertising – Online Advertising – Banner AdsBanner Ads

• Multiple size & positions

– Skyscraper– Rectangle– Tile

• Multiple options for ad placement

• Pay per impression – like print newspaper ads• Smaller websites may charge annual fee, not by

impression

Page 15: Presented By: Jeanne Foulon, President October 7, 2010 Presented By: Jeanne Foulon, President October 7, 2010 Expanding Your Website’s Reach New Jersey

• Use for – Branding– Grand Opening– Rate Driven Products

• Look for local section• Easy to change campaigns

and graphics• Geo-target campaigns to fit

your profile• Flight time: 3-6 months• Average click through rate on

banner ads: .05%

Page 16: Presented By: Jeanne Foulon, President October 7, 2010 Presented By: Jeanne Foulon, President October 7, 2010 Expanding Your Website’s Reach New Jersey

Online Advertising – Online Advertising – Pay-Per-Pay-Per-ClickClick

What is Pay-Per-Click (PPC) Advertising?

• PPC involves creating and placing ads containing keywords in prominent positions on search engine results pages.

• Advertisers bid on keywords the search engine uses to determine ad placement and how often the ad will be shown.

Page 17: Presented By: Jeanne Foulon, President October 7, 2010 Presented By: Jeanne Foulon, President October 7, 2010 Expanding Your Website’s Reach New Jersey

Pay-Per-Click Ads

• Only pay for an ad when a visitor clicks on ad and is taken to the advertiser’s Website

• Ads are targeted to the local, regional or national market served

Online Advertising – Online Advertising – Pay-Per-Pay-Per-ClickClick

Page 18: Presented By: Jeanne Foulon, President October 7, 2010 Presented By: Jeanne Foulon, President October 7, 2010 Expanding Your Website’s Reach New Jersey

Online Advertising – Online Advertising – Pay-Per-Pay-Per-ClickClick

Benefits of PPC• PPC drives qualified leads through

– Email– Landing pages– Form submissions– Phone calls

• Track results with online, on-demand reporting• Specialist assigned to your account• Change keywords and campaigns on the fly• Multiple ads running during campaign• Ongoing campaign optimization

Page 19: Presented By: Jeanne Foulon, President October 7, 2010 Presented By: Jeanne Foulon, President October 7, 2010 Expanding Your Website’s Reach New Jersey

Online Advertising – Online Advertising – Pay-Per-Pay-Per-ClickClick

Costs of PPC

• Set up fee • Monthly ad budget for purchase of keywords• Monthly maintenance and reporting fee• Suggested flight: minimum of 3 months

How To Get Started

• Your creative or web agency• Google or YAHOO!• Network Solutions• In-house

Use For

• Rate Driven Products

Page 20: Presented By: Jeanne Foulon, President October 7, 2010 Presented By: Jeanne Foulon, President October 7, 2010 Expanding Your Website’s Reach New Jersey

PPC vs. SEOPPC vs. SEO• When you enter a keyword at a search

engine like Google, you get back two types of results:

– Paid search ads or “sponsored listings”– Natural or “organic” results

• Getting your website to rank as high as possible in natural search results is

accomplished through SEO.

Page 21: Presented By: Jeanne Foulon, President October 7, 2010 Presented By: Jeanne Foulon, President October 7, 2010 Expanding Your Website’s Reach New Jersey

Natural or Organic Search

Paid Search – PPC

Page 22: Presented By: Jeanne Foulon, President October 7, 2010 Presented By: Jeanne Foulon, President October 7, 2010 Expanding Your Website’s Reach New Jersey

Search Engine OptimizationSearch Engine Optimization

Page 23: Presented By: Jeanne Foulon, President October 7, 2010 Presented By: Jeanne Foulon, President October 7, 2010 Expanding Your Website’s Reach New Jersey

SEO - Search Engine SEO - Search Engine Optimization Optimization • Search Engine Optimization is the process of

making changes to your Website to improve its chances of ranking well on search engines. This includes:

– keywords that people might use to search for your business

– putting the keywords in right place in your Website’s content

– having sufficient content on each of your Website pages

Page 24: Presented By: Jeanne Foulon, President October 7, 2010 Presented By: Jeanne Foulon, President October 7, 2010 Expanding Your Website’s Reach New Jersey

Basics of SEO• Optimize your website’s content for keyword phrases

specific to your business – Search engines look for keywords or phrases in specific areas

of your Website– To rank higher in search results you should identify the most

effective keywords

• Create your own keyword list or useonline keyword suggestion tools

• Google’s Free keyword suggestion tool:https://adwords.google.com/select/KeywordToolExternal

SEO - Search Engine SEO - Search Engine Optimization Optimization

Page 25: Presented By: Jeanne Foulon, President October 7, 2010 Presented By: Jeanne Foulon, President October 7, 2010 Expanding Your Website’s Reach New Jersey

• Look at your competitors’ Websites. Using Internet Explorer, view their keywords by selecting “View” and then “Source” from the menu bar at the top of your browser.

• Look for a line in the code called “Keywords Content” which will list the keywords used on that page.

SEO - Search Engine SEO - Search Engine Optimization Optimization

keywords

Page 26: Presented By: Jeanne Foulon, President October 7, 2010 Presented By: Jeanne Foulon, President October 7, 2010 Expanding Your Website’s Reach New Jersey

SEO - Search Engine SEO - Search Engine Optimization Optimization • Place keywords in the parts of your Website

where the search engines will look – titles – headings – subheadings

• Spread keywords throughout the content of your site

– Each page should contain about 250 – 600 words of unique content with 4 or 5 occurrences of your targeted keywords

– Use no more than three keywords per page

Page 27: Presented By: Jeanne Foulon, President October 7, 2010 Presented By: Jeanne Foulon, President October 7, 2010 Expanding Your Website’s Reach New Jersey

Meta Name Keywords

Meta Description Tag

SEO - Search Engine SEO - Search Engine Optimization Optimization Page Title

Page 28: Presented By: Jeanne Foulon, President October 7, 2010 Presented By: Jeanne Foulon, President October 7, 2010 Expanding Your Website’s Reach New Jersey

SEO - Search Engine SEO - Search Engine Optimization Optimization Get your Website “Crawled” by the Search

Engines

• Significant factors determining your site’s search ranking is the presence of links from other sites to yours

• The more Websites linking to your site, the more search engine spiders will visit your site and find new content quickly

• Here are some methods for obtaining links: – 1. Ask for links – 2. Directory links – 3. Press Releases – 4. Blogs

• You can find out who links to you already: www.yourdomainname.com

Page 29: Presented By: Jeanne Foulon, President October 7, 2010 Presented By: Jeanne Foulon, President October 7, 2010 Expanding Your Website’s Reach New Jersey

SEO - Search Engine SEO - Search Engine Optimization Optimization Tracking and Measuring Results • Use a keyword ranking program to see how your keyword

phrase ranking positions go up and down over time• Use web analytics to track to what your visitors are doing

on your site – See how many visitors you get each day– Which search engines your visitors are using to find your site– Which keyword phrases they are using to get there

Maintain Good Results and Use Best Practices • Tweak and change the content on your Website • Add new keywords occasionally• Constantly add new or update content

Page 30: Presented By: Jeanne Foulon, President October 7, 2010 Presented By: Jeanne Foulon, President October 7, 2010 Expanding Your Website’s Reach New Jersey

SEO - Search Engine SEO - Search Engine Optimization Optimization Be Patient and Consider Professional

Help

• Search Engine Optimization is an ongoing, gradual process of testing, measuring, and refining

• Do not expect a top ranking in Google overnight

• Achieving high rankings can take as long as 6 to 12 month

• Search engine algorithms are constantly evolving - consider professional help

Page 31: Presented By: Jeanne Foulon, President October 7, 2010 Presented By: Jeanne Foulon, President October 7, 2010 Expanding Your Website’s Reach New Jersey

In SummaryIn Summary• Understanding of Online Marketing

Tactics for Expanding Your Website’s Reach

• Picked Up a Few Tips• Didn’t Fall Asleep

Page 32: Presented By: Jeanne Foulon, President October 7, 2010 Presented By: Jeanne Foulon, President October 7, 2010 Expanding Your Website’s Reach New Jersey

Questions & AnswersQuestions & Answers

Jeanne Foulon, [email protected]