Presented by: Howard Mason, BAE SYSTEMS

Position: Chairman of the Board, PLCS Inc.

Chairman, ISO TC184 SC4

Presented by: Howard Mason, BAE SYSTEMS

Position: Chairman of the Board, PLCS Inc.

Chairman, ISO TC184 SC4

STEP from a Life Cycle Point of View

- The PLCS InitiativeNASA STEP for Aerospace Workshop

JPL Pasadena, 17 January 2001

Agenda

Key Business Drivers

Impact of the Internet - B2B exchanges

Overview of Current Standards

About the PLCS initiative

The PLCS Technical Approach

Questions

Key Business Drivers

International Collaboration demands product data exchange and sharing across many organisations

Defence and Airline customers and major aerospace companies want a single way to exchange digital product data

Suppliers want a unified approach from prime contractors

Worldwide operation demands a worldwide standard

Key Business Drivers

Shared or Integrated Digital Environments demand accurate information on product configuration, which is:

Achieved on delivery Maintained through the lifecycle Communicated between customer and supplier Communicated along the supply chain

Integrated software needs configuration management

Product software is a key element of the platform Need closer control of product structure than ever

before Need to integrate and maintain information from

multiple sources and systems

The Internet changes everything...

“The emergence of the internet and the associated opportunities has sounded a wake-up call to all product development organisations across the world to change and adapt the way they do business or risk being run over”

GartnerGroup, Strategic Analysis Report

“How you gather, manage and use information will determine whether you win or lose”

Bill Gates, Microsoft Corporation

“The internet is driving business change and technology change and it lets you use the open standards to run your business”

Oracle Corporation

Which industries are likely to embrace B2B solutions?

“ We conclude that industries that are B2B inclined exhibit certain key characteristics.

Some of these characteristics include the following: The supply chain is highly diffuse Techno-innovators dominate the culture Process represents more than 20% of total costs Products exhibit complex configurations Expense pressure is intense”

www.goldmansachs.com/hightech/research/b2b

“e-Business growth over the next few years will be primarily comprised of business to business (B2B) transactions and will be driven by manufacturing and supply-chain related industries” Source: Forrester Research Group

Financial Times, 10 Feb 2000

Exostar addresses three distinct needs in the aerospace and defense industry:

Non-production procurement Designing and building

aerospace and defense products Spares and maintenance for

airlines, aviation operators and defense businesses

“Opportunity of a lifetime” or “Business as usual” ?

“by 2004 the aerospace sector will have the largest proportion of

internet-based Business to Business (B2B) sales, 35%…” B2B: 2b or not 2B?, Goldman Sachs, 11/99

but today…

“only 3% of all transactions involving sales of aviation parts are conducted on line”

Shop Talk: Parts. Planes and B2B exchanges, Red Herring, 24 Feb 2000

Different types of B2B Exchanges

Capitalize on Supplier Competency and Capacity

Sub-contractors,contract manufacturers,

and strategic suppliers

Few largestrategic customers

Capture Customer Requirements and Develop

Winning Products Standards requiredto define life cycle

transactions, content and context

Many customers(potentially unknown)

Attract New Customersthrough Personalized Products

Dynamically Identify Sources and Reduce Transaction Costs

Direct Materials Indirect Materials

New suppliers

Overview of current standardsfor the Aerospace Industry

Transaction oriented Defence: AECMA 2000M Commercial: ATA Spec 2000, EDIFACT, ANSI X.12

Content oriented Manufacturing and process centric:

ISO 9000, STEP

Operations and maintenance centric: Defence: MIL-STD-1388, Def-Stan 00-60, AECMA 1000D Commercial: ATA Spec 100, 200, 2100

Summary Current standards are very specialized and focus on either:

a piece of a business transaction, I.e. Order, Part or Invoice presentation of specific content, I.e. Aircraft maintenance manual

What is the adoption rate of these standards?

ATA Spec 2000 342 Spec2000 participants

84 airlines out of 750+ 78 ‘non-airlines’ out of thousands 180 suppliers out of tens of thousands

AECMA 2000M many of the recent large defence programs, i.e.

Tornado, Eurofighter… only the largest EU A&D manufacturers some of the larger EU defence ministries

Conclusion modest penetration, mainly with the largest Tier 1

operators/suppliers barrier to entry ( $, expertise…) is too high for the

majority

Existing standards are insufficient tosupport the forecasted growth in e-business

So what is missing?

Available standards do not address product support requirements

Major problems keeping technical information in line with the changing physical product through life

Major problems linking support information to relevant product information

Software applications use proprietary data standards and are often difficult to integrate

Inconsistent data definitions

Business Problem...

How to keep the data needed to operate and maintain a product in line with the changing product over its life cycle?

Tools

TestEquipment

SupportFacilities

Consumables

Software

Transportation

Spares

StorageRequirements

Training

TechnicalDocumentation

MaintenanceSchedules

Productin Focus

The Product Life Cycle Support (PLCS) initiative

About PLCS A joint industry and government initiative to

accelerate development of new standards for product support information

An international project, managed within the ISO framework, to produce draft standard(s) within 3 years.

PLCS utilizes ISO 10303 STEP - the STandard for Exchange of Product model data

PLCS Inc. established in 1999 by 14 leading private and public sector organisations

information services

FinnishDefence Forces

PLCS Launch Members

Goals of PLCS

Improve product availability Reduce operating,support and

maintenance costs Improve quality and accessibility

of Product Life Cycle Support information

Accelerate technical development of the ISO standards

Encourage early implementation commercial software vendors

Encourage early industry participation in the development and testing of the standard

Scope of STEPtoday

SharedData

Product Structure

Product Representations

Product Performance

Support Environment

Support Performance

Failure Analysis

Task Resource Data

Maintenance Analysis `

Support and OperationalFeedback

StandardCommercialTransactionsFeed &

Extract

Change Directives

Maintain/DisposeQuery

DerivedDisposable

Data

RespondUse

LifeCycleData

The Product Life Cycle Support (PLCS) Initiative

Key Deliverables

New capability for support, based on simplified and integrated process components

Interface standards defined to support enterprise integration

Integrated data models using common terminology

Cost drivers and performance metrics identified - generic and industry specific

Information available for education and awareness programmes

ISO standard for the exchange of product life cycle support data

The PLCS Technical Approach

Organisation Links to ISO Activity Modelling Data Modelling Testing

PLCS Organisation

ISOSecretariat

TC184/SC4Liaison

WG3/T8Liaison

ContractService Provider

PLCSBoard

Project

Management

AcademicExperts

VendorExperts

DomainExperts

STEPExperts

Links to ISO

ISO Ballots and Publication

Outline PLCS Scope,Activity Model,

ModuleStructure

Define Activity Model,Data Planning

Model,APs &AMs

AM development

AP development

NWI

CD

Draft for ballot

AM Comment Resolution

AP Comment Resolution

DIS

TS

Vendor testing

Q

Q

Q

Q

Business

Fixed boundaries

Limited scope

Hard to Change

Poor cost awareness

Life cycle business

Open and Flexible

Agile

Lean and focused

Business

Process

Duplicated

Fragmented

Organization Specific

Locked by IT

Coherent

Simplified

Open

IT independent

Process

Data

Inconsistent Terminology

Format dependent

Massive duplication

Islands of IT

Common language

Format “ as required”

Reduced data set

Portable data

Data

PLCS helps facilitate business improvement As-Is/To-Be process

Develop Data Standard

Understand Life Cycle Support

Exploit the new

capabilities

Top Level Model

USED AT: AUTHOR: Phil Rigby - LSC Group DATE:

REV:PROJECT: M&F Ver 010

23/05/00

06/07/00

NOTES: 1 2 3 4 5 6 7 8 9 10

WORKING

DRAFT

RECOMMENDED

PUBLICATION

READER DATE CONTEXT:

TOP

NODE: TITLE: NUMBER:[PLCS Top Level Model]A-0 010

A0

[PLCS Top Lev el Model]

SupportServ ices

MF: IPSDataSubset

Authority

Product Needing Support

Supported Product

MaintenanceDemands

IM Rules

Lif e CycleDirect iv es

Returned Items

CommercialMechanisms

Transportserv ices

IM: ToolsandMethods

Inf ormat ion to Support SystemPlanningInf ormation f rom Transact ional System

Output to transactional interf ace

OperationalSchedule

Operator Feedback

Suggestions f or improvements

Maintenanceexperience Task

ExpectedProductCharacterisiticsand Tolerances

Maintenance Status

Product Status

SupportSolution

Maintainer Feedback

Task Exceptions

Product Integrity Exceptions

Information to Sys tem Operators

Provide LifeCycle Support

Level 1 Model: Major Work Areas

USED AT: AUTHOR: DATE:REV:PROJECT: PLCS AAM v2.idd

1999-08-092000-01-14

NOTES: 1 2 3 4 5 6 7 8 9 10

WORKING

DRAFT

RECOMMENDED

PUBLICATION

READER DATE CONTEXT:

A-0

NODE: TITLE: NUMBER:Provide Through Life Support for a Product

A0

A1

Manage Configuration

andSupport

Information

A2

Identify,Define,

& DevelopSupport Solution

A3

Deploy &SustainSupportSystem

A4

Maintain theProduct

A5

Dispose of Productand Arising

Life Cycle Directives

SupportElements

Returned Items

Support Data

IPS Data

CustomerDemands

Product data

Operator Feedback Information to Life Cycle Owner

MaintainerFeedback

Required SupportElements

Deployed Elements

Information to System Designer

Support Plans

Info fromotherSystems

SupportSystemPerformance

DisposalData

Orders for SupportElements

SupportedProduct

ProductneedingSupport

Support SystemExperience

Information toSystem Operators

Items forDisposal

RequestsforSupportElements

SupportFeedback

Arisings fromDisposal

Feedback

Configuration Managementand Change

Control

SupportEngineering

ResourceManagement

Maintenance and

Feedback

SupportEngineering

Maintenanceand

Feedback

CM/ChangeControl

ResourceManagement

Areas of Development

Support Engineering Provide and sustain the support

infrastructureResource Management

Buy, store, pack, move, issue and dispose of the physical product

CM/Change Control Manage change to a configured

item throughout the life cycle including tracking of serial number where applicable

Maintenance and Feedback Maintain, test, diagnose,

calibrate, repair and modify physical product, including schedules, resources and feedback

Business

Fixed boundaries

Limited scope

Hard to Change

Poor cost awareness

Life cycle business

Open and Flexible

Agile

Lean and focused

Business

Process

Duplicated

Fragmented

Organization Specific

Locked by IT

Coherent

Simplified

Open

IT independent

Process

Data

Inconsistent Terminology

Format dependent

Massive duplication

Islands of IT

Common language

Format “ as required”

Reduced data set

Portable data

Data

PLCS - main activity areas

Usage Guides

“To be” Scenarios

PLCS Modules (20)

Requirement

Data Model

Documentation

Automate Current

Processes

New Integrated Processes

NATO CALS PP1 and TLBM

ISO Prelim Work Item

PLCS Launch

Develop Activity Models

Information Rqmts

“As is” Scenarios

ExchangeReqts

Better , Cheaper

Information

Test and

IntegrateTest and

IntegrateTest and

Integrate

Published standards

Published standards

Publish standards

NATOPilot

Project #1

PLCS: Inputs to project

ISO15288

OMGSTEP

Mil Spec2549

ATAEffectivity

AP208

POSC/Caesar

FMVCTG2

AP203

TC184/SC4WG3/T8

PWI

PDMSchema

PLCSInitiative

PLIB

Def Stan00-60

ATACORDAS

AECMA1000D2000M

Mil Spec1388

AP 233

AP214

NCDM

EIA-836

Proposed PLCS Data Modules (20 off)

SE

MF

IM

CM

Core

WorkAreas

Key Requirements Analysis Data Modelling Established Standards

Key Requirements Analysis Data Modelling Established Standards

Fai

lure

Rep

ort

ing

UsageReporting

Diagnostics& Monitor

Sce

nar

io

Fac

ility

Fu

nct

ion

alC

apab

ility

Job

, Pla

n&

Sch

edu

le

ResourceDistribution

Instances Characteristics

SupportDrivers

Change/Effectivity/Approval

ResourceUsage

Task

ProductAspect

PersonOrganisation

Event

Resources

ProductStructure

ReferenceData

Document

Time

Implementation Plan Summary

Year 1 - Nov 99 to October 2000 Develop and document process models, and

associated process definitions, for the top level support processes

Support Engineering Configuration Management Maintenance and Feedback Inventory Management

Develop scenarios for testing

Year 2 - Nov 2000 to October 2001 Develop data exchange modules Develop pilot implementation scenarios

Year 3 - Nov 2001 to October 2002 Trial data exchanges using draft ISO standard Progress standard through stages of ISO approval

Current status

Progressive release of Activity models and scenarios for industry review - from end 2000

Launch development of data modules PLCS Core - PDM schema plus extensions from

AP 214 for “tail-number” tracking Resources and Task Planning Feedback from Operations and Maintenance

Initial data modules available April-June 2001 Trial implementation by October 2001 Key customers looking a the process changes

to take full advantage of PLCS approach

PLCS provides the potential to fully enable B2B

Business benefits of PLCS ...

Improved quality and access to support information, throughout the product life cycle and across the supply chain

Reduced costs of acquiring, maintaining and delivering Product Support information

Improved asset availability Provides ability to communicate consistently

across COTS software Makes product change easier to manage Protects investment in product data

In addition- the benefits of joining PLCS as a member...

Membership of PLCS during the development of the standard provides the following additional benefits…

Forum for exchange of views, experience and discussion of critical issues

Develop new relationships, business contacts and sales opportunities

Ability to influence the direction and scope of PLCS to ensure it meets your business needs

Opportunity to learn about STEP and its benefits Early visibility of requirements to allow effective

planning for implementation Access to existing data, business models and

improvement initiatives from world leading organisations

Summary

B2B e-commerce is set to grow significantly in the next 5 years

There is a growing trend towards leveraging the information asset to win new business in the Maintenance, Repair and Overhaul (MRO) market

After-market service is forecast to be a significant element of the B2B market

Existing standards do not fully address the product support requirement

PLCS standards will allow support information to be aligned with the changing product over its entire life cycle

Adoption of PLCS standard will lead to reduced operating costs and increased product availability

Visit the PLCS web site:

or contact any of the PLCS core team members: John Dunford <john.dunford@eurostep.com> Nigel Shaw <nigel.shaw@eurostep.com> Chuck Stark <stark@aticorp.org>

www.plcsinc.org

For more information ...

Any Questions?

SupportEngineering

Maintenanceand

Feedback

CM/ChangeControl

ResourceManagement