presented by: aslan t&d tom stanfill...4 aslan overview 80%+ unreceptivity what’s your...

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Selling Virtually Presented by: ASLAN T&D Tom Stanfill 7.16.2020

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Page 1: Presented by: ASLAN T&D Tom Stanfill...4 ASLAN OVERVIEW 80%+ Unreceptivity What’s your strategy when facing a closed door or closed subject? Truth: When people are emotionally closed,

Selling Virtually

Presented by:ASLAN T&D

Tom Stanfill

7.16.2020

Page 2: Presented by: ASLAN T&D Tom Stanfill...4 ASLAN OVERVIEW 80%+ Unreceptivity What’s your strategy when facing a closed door or closed subject? Truth: When people are emotionally closed,

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AGENDA

Purpose – What’s Your Role?

Position a Meeting – Answering the question “Why meet?”

Present your solution – What’s the best framework for delivering a virtual presentation?

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What Has the Most Impact on Selling Today?

Page 3: Presented by: ASLAN T&D Tom Stanfill...4 ASLAN OVERVIEW 80%+ Unreceptivity What’s your strategy when facing a closed door or closed subject? Truth: When people are emotionally closed,

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POLL

Inside Sales – Account Management (Farmer)

Inside Sales – Biz Development (Hunter)

Field Sales – Account Management (Farmer)

Field Sales – Biz Development (Hunter)

You or your team’s primary role – pre COVID?

Page 4: Presented by: ASLAN T&D Tom Stanfill...4 ASLAN OVERVIEW 80%+ Unreceptivity What’s your strategy when facing a closed door or closed subject? Truth: When people are emotionally closed,

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ASLAN OVERVIEW

80%+ Unreceptivity

What’s your strategy when facing a closed door or closed subject?

Truth:When people are emotionally closed, you cannot persuade them with logic. In fact, when attempting to persuade emotionally closed people, they become even more closed.

THEREFORE: Shift the focus from selling to enhancing receptivity by becoming a Trusted Guide.

Page 5: Presented by: ASLAN T&D Tom Stanfill...4 ASLAN OVERVIEW 80%+ Unreceptivity What’s your strategy when facing a closed door or closed subject? Truth: When people are emotionally closed,

Sales and Management Development5

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Sales Representative

Billboard/ Relationship Mgr.

Focuses on meeting products and services needs

Focuses on delivers generic marketing messages & managing customer request

Role

Role

Trusted GuideFocuses on helping the customer see new ways to solve business problems.

Role

Assess your current level

120%

Page 6: Presented by: ASLAN T&D Tom Stanfill...4 ASLAN OVERVIEW 80%+ Unreceptivity What’s your strategy when facing a closed door or closed subject? Truth: When people are emotionally closed,

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Trusted Guide?

1. Purpose to sell or serve?

Page 7: Presented by: ASLAN T&D Tom Stanfill...4 ASLAN OVERVIEW 80%+ Unreceptivity What’s your strategy when facing a closed door or closed subject? Truth: When people are emotionally closed,

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Trusted Guide?

1. Purpose to sell or serve?

2. Removed pressure by communicating all options are okay?

3. Do you have the expertise to “guide”?

Page 8: Presented by: ASLAN T&D Tom Stanfill...4 ASLAN OVERVIEW 80%+ Unreceptivity What’s your strategy when facing a closed door or closed subject? Truth: When people are emotionally closed,

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AGENDA

Purpose – What’s Your Role?

Position a Meeting – Answering the question “Why meet?”

Present your solution – What’s the best framework for delivering a virtual presentation?

1

2

3

What Has the Most Impact on Selling Today?

Page 9: Presented by: ASLAN T&D Tom Stanfill...4 ASLAN OVERVIEW 80%+ Unreceptivity What’s your strategy when facing a closed door or closed subject? Truth: When people are emotionally closed,

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We get 5,000+ messages a day. What messages get your attention?

Page 10: Presented by: ASLAN T&D Tom Stanfill...4 ASLAN OVERVIEW 80%+ Unreceptivity What’s your strategy when facing a closed door or closed subject? Truth: When people are emotionally closed,

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POSITIONING A MEETING

Problem

Disruptive Truth2 TheProprietary Benefit3 Your

Why Meet?

1 Their

“If you sell fire alarms, start with the fire.”

- David Ogilvy

It Starts With an Other-Centered Position (OCP)

If you/Because You...

Most Think...Only we…

Page 11: Presented by: ASLAN T&D Tom Stanfill...4 ASLAN OVERVIEW 80%+ Unreceptivity What’s your strategy when facing a closed door or closed subject? Truth: When people are emotionally closed,

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YOUR POSITION“If you sell fire alarms, start with the fire.”

- David Ogilvy

Example of Other-Centered® Positions (OCP)

Most veteran sellers fail miserably at prospecting. The response rate to email is less than 3%. The number-one cause: generic, impersonal emails, NOT the value of the solution offered.

I’m reaching out about a tool we’ve developed (SalesEmail) that automates the personalization of emails through IP data capture. It also runs campaigns with multiple messages and multiple touch points, making prospecting easy for your reps and doubling the average response rates.

Page 12: Presented by: ASLAN T&D Tom Stanfill...4 ASLAN OVERVIEW 80%+ Unreceptivity What’s your strategy when facing a closed door or closed subject? Truth: When people are emotionally closed,

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POSITION A MEETING“If you sell fire alarms, start with the fire.”

- David Ogilvy

One Message Multiple Channels

OCP

Page 13: Presented by: ASLAN T&D Tom Stanfill...4 ASLAN OVERVIEW 80%+ Unreceptivity What’s your strategy when facing a closed door or closed subject? Truth: When people are emotionally closed,

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AGENDA

Purpose – What’s Your Role?

Position a Meeting – Answering the question “Why meet?”

Present your solution – What’s the best framework for delivering a virtual presentation?

1

2

3

What Has the Most Impact on Selling Today?

Page 14: Presented by: ASLAN T&D Tom Stanfill...4 ASLAN OVERVIEW 80%+ Unreceptivity What’s your strategy when facing a closed door or closed subject? Truth: When people are emotionally closed,

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1 Your Other-Centered RecommendationOne to two slides designed to:

- Their Objective - articulate their current state and desired destination (i.e., Their POV)

- How you will uniquely help them achieve their objectives –(focus on Proprietary Benefits & Disruptive Truths)

Key Sections

PRESENTATION FRAMEWORKSecond Slide

Page 15: Presented by: ASLAN T&D Tom Stanfill...4 ASLAN OVERVIEW 80%+ Unreceptivity What’s your strategy when facing a closed door or closed subject? Truth: When people are emotionally closed,

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1

2

3 Answers to top 3 to 5 questions

The Bridge

Key Sections

1 Your Other-Centered Recommendation

PRESENTATION FRAMEWORK

Page 16: Presented by: ASLAN T&D Tom Stanfill...4 ASLAN OVERVIEW 80%+ Unreceptivity What’s your strategy when facing a closed door or closed subject? Truth: When people are emotionally closed,

OTHER-CENTERED RECOMMENDATION

Your Destination: Develop “Sell Out” Mindset & Grow Account by becoming an essential partner

What’s Required…

• Focus on leadership to drive change

• Develop new mindset to drive influence

• Focus on “who” not “what” to develop tactical examples and tools

• Measure in 4 Dimensions

Disruptive Truths

Page 17: Presented by: ASLAN T&D Tom Stanfill...4 ASLAN OVERVIEW 80%+ Unreceptivity What’s your strategy when facing a closed door or closed subject? Truth: When people are emotionally closed,

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1

2

3 Answers to top 3 to 5 questions

The Bridge

Key Sections

1 Your Other-Centered Recommendation

PRESENTATION FRAMEWORK

Page 18: Presented by: ASLAN T&D Tom Stanfill...4 ASLAN OVERVIEW 80%+ Unreceptivity What’s your strategy when facing a closed door or closed subject? Truth: When people are emotionally closed,

BRIDGING THE GAP

Your Destination: Develop “Sell Out” Mindset & Grow Account by becoming an essential partner

What’s Required…

• Focus on leadership to drive change

• Develop new mindset to drive influence

• Focus on “who” not “what” to develop tactical examples and tools

• Measure in 4 Dimensions

Page 19: Presented by: ASLAN T&D Tom Stanfill...4 ASLAN OVERVIEW 80%+ Unreceptivity What’s your strategy when facing a closed door or closed subject? Truth: When people are emotionally closed,

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ASLAN OVERVIEW

Change Happens 1:1Change Happens 1:1

Example The Truth

Page 20: Presented by: ASLAN T&D Tom Stanfill...4 ASLAN OVERVIEW 80%+ Unreceptivity What’s your strategy when facing a closed door or closed subject? Truth: When people are emotionally closed,

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LeadSpark the desire to change?

ManageActions required to predict optimum results?

CoachAbility to execute?

ExampleValidating the Truth

• Be Other-Centered®

• Utilize the 4 strategies to convert Independents & Detractors

• Diagnose – Customized Assessment

• Align – Communication Model

• Develop- 200+ Development Activities

• Measure

• Process

• Report

Page 21: Presented by: ASLAN T&D Tom Stanfill...4 ASLAN OVERVIEW 80%+ Unreceptivity What’s your strategy when facing a closed door or closed subject? Truth: When people are emotionally closed,

Example The Truth

Page 22: Presented by: ASLAN T&D Tom Stanfill...4 ASLAN OVERVIEW 80%+ Unreceptivity What’s your strategy when facing a closed door or closed subject? Truth: When people are emotionally closed,

ExampleValidating The Truth

Page 23: Presented by: ASLAN T&D Tom Stanfill...4 ASLAN OVERVIEW 80%+ Unreceptivity What’s your strategy when facing a closed door or closed subject? Truth: When people are emotionally closed,

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1

2

3 Answers to top 3 to 5 questions - Prepare answers to the most important questions

The Bridge~65% of your presentation. Demonstrate your offer the best way to solve their problem by: - State the Truth ~5%- Validate the Truth ~70% - Tease w/Recommended Solution ~25%

Key Sections

1 Your Other-Centered RecommendationOne to two slides to:- Articulate their current state and desired destination- Your summary of how you will uniquely help them achieve

their objectives

PRESENTATION FRAMEWORK

Page 24: Presented by: ASLAN T&D Tom Stanfill...4 ASLAN OVERVIEW 80%+ Unreceptivity What’s your strategy when facing a closed door or closed subject? Truth: When people are emotionally closed,

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THANK YOU

Tom StanfillCEO, ASLAN Training

[email protected]/in/tomstanfill

To learn more check out these eBooks:

5 Colossal Challenges of Selling Virtually

How to Write Irresistible Emails

Delivering the Perfect Virtual Presentation