presentationnjcanov1202

8/6/2019 PresentationNJCANov1202

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New Trends in HR Technology New Trends in HR Technology

David B Turetsky

Vice President, Aon Consulting

New Jersey Compensation Association12 th November, 2002

David B Turetsky

Vice President, Aon Consulting

New Jersey Compensation Association12 th November, 2002


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What is your Companys TechnologyAppetite?What is your Companys TechnologyAppetite?


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This session will present best in practiceexamples designed to:This session will present best in practiceexamples designed to:

Using current technology to full capacity;

How to plan for the future;

Communication of an HRIS system's value beyondHR;

Thinking about new ways of using data to help moveyour business forward; and,

Effectively budget and manage your HR Technologyresources.

Using current technology to full capacity;

How to plan for the future;

Communication of an HRIS system's value beyondHR;

Thinking about new ways of using data to help moveyour business forward; and,

Effectively budget and manage your HR Technologyresources.


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How to be a better business partner usingTechnologyHow to be a better business partner usingTechnology

Use systems that are appropriate for your company

Contact your audit and legal departments

Trust Managers and Employees

Its all about the data or data is power

Act as if your HRIS group is a Center of Excellence

Use systems that are appropriate for your company

Contact your audit and legal departments

Trust Managers and Employees

Its all about the data or data is power

Act as if your HRIS group is a Center of Excellence


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AgendaAgenda

Overview

Evolution Technology

HRMS

Plan for the Future

Getting Religion on Strategy

The Future

Questions

Overview

Evolution Technology

HRMS

Plan for the Future

Getting Religion on Strategy

The Future

Questions


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Overview


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What is HR?What is HR?

human reso u rcesn. Abbr. HR

(used with a pl. verb) The persons employed in a business or organization; personnel.

(used with a sing. verb) The field of personnel recruitment andmanagement.

Source : The American Heritage Dictionary of the EnglishLanguage, Fourth EditionCopyright 2000 by Houghton Mifflin Company.Published by Houghton Mifflin Company. All rights reserved.

Recruit, Hire, Train, Sustain, andReward the Right People.

Overview


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What is IT?What is IT?

inf or mat ion t echn ologyn. Abbr. IT

The development, installation, and implementation of computer systems and applications.

Source : The American Heritage Dictionary of the English Language, Fourth EditionCopyright 2000 by Houghton Mifflin Company.

Published by Houghton Mifflin Company. All rights reserved.

(IT) Applied computer systems - both hardware and software , and often includingnetworking and telecommunications , usually in the context of a business or other enterprise. Oftenthe name of the part of an enterprise that deals with all things electronic.

The term " computer science " is usually reserved for the more theoretical, academic aspects of computing, while the vaguer terms "information systems" (IS) or "information services" may includemore of the human activities and non-computerised business processes like knowledge management

Source : The Free On-line Dictionary of Computing, 199 3 -2001 Denis Howe

Turning data into knowledge

Overview


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HR and ITHR and IT

Recruiting

Training

Salaries Overtime

Benefits

Executive Comp& Perqs

COBRA

EEOC

JobDocumentation

FLSA/Compliance

Promotions

SeveranceExpatriation/Moving

Incentives

SuccessionPlanning

Human Resources

CommunicationsJob

Evaluation

Information Technology

Excel

PowerPoint

Access

HRIS

Payroll

Overview

Manager Self Service

Employee

Self Service

Development

Growth

Reward

Success

Measurement


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Bring HR and IT Together Bring HR and IT Together

HRIT, HRIS, HRMS, etc.

Major HRIS Vendors: Oracle, PeopleSoft, SAP, etc. Lawson, ADP, Best, Ultimate, etc.

Payroll PeopleSoft, Lawson, SAP, Oracle ADP, ProBusiness, Ceridian

Other systems Compensation Mgmt - AIM, Kadiri, Workscape, etc. Planning Aon, Mercer, Watson Wyatt, Towers Perrin, etc. Incentives - Centive, Synygy, Westport Software, etc. Benefits Aon, PeopleClick, Workscape, SynHRgy, etc.

Portals, Recruiting, Learning Management, Talent Management, etc.

HRIT, HRIS, HRMS, etc.

Major HRIS Vendors: Oracle, PeopleSoft, SAP, etc. Lawson, ADP, Best, Ultimate, etc.

Payroll PeopleSoft, Lawson, SAP, Oracle ADP, ProBusiness, Ceridian

Other systems Compensation Mgmt - AIM, Kadiri, Workscape, etc. Planning Aon, Mercer, Watson Wyatt, Towers Perrin, etc. Incentives - Centive, Synygy, Westport Software, etc. Benefits Aon, PeopleClick, Workscape, SynHRgy, etc.

Portals, Recruiting, Learning Management, Talent Management, etc.

Overview


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A Short History of ComputersA Short History of Computers

The Early Years

Abacus3 000 B.C.

Rotating Slide Rule16 22

Pascals Adding Machine164 2

Jacquards Loom Machine18 01

Babbages Difference Engine18 01

Zuses Z-1 Machine19 38

Colossus19 43

Source: IEEE

Evolution


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A Short History of ComputersA Short History of Computers

Source: IEEE

195 0s

196 0s

197 0s

MainframesStorage

COBOL(195

9)

PascalFortranBasic

CalculatorsMicrocomputing

Apple II

198 0s

SoftwareProcessing power CDs

1990s

User Interface Networking

Email/The Internet

2000s

WirelessMiniaturizationConvergence

Evolution


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History of HRMSHistory of HRMS

DBMS

Payroll

HRIS

E nterprise R esource P lanning

DBMS

Payroll

HRIS

E nterprise R esource P lanning

Transactions

Storage

Analysis

Access

Evolution


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Rainbow of ChoicesRainbow of Choices

HRISPayroll

Transactions entered manually andcentrally

Stores data and transactions Calculations are done outside of

the system

Simple exports to benefit providers

eHR

Transactions entered manually andcentrally

Stores data and transactions Performs simple calculations Provides feeds to other systems

and providers via export

Transactions are initiated byemployees or managers

All calculations are parameterized for easy changes

Other systems use ODBC,automated feeds or other integrated linkages

ERPs HR Portals Next Gen

PayrollAccess/Excel

Evolution


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What do you need in your HR systems tosupport business strategies?What do you need in your HR systems tosupport business strategies?

Manager Self ServiceEmployee Self ServiceExecutive Information SystemPayroll feedsBenefit calculations

Reporting (including Managerial/Legal)Compensation Program AdministrationHistoryGlobalityBudgeting/PlanningHeadcountRecruitingSkills Inventory, Career Development, Succession Planning, Training,CompetenciesJob History and Employee BackgroundMarket Pricing/Matching/Survey Management

Manager Self ServiceEmployee Self ServiceExecutive Information SystemPayroll feedsBenefit calculations

Reporting (including Managerial/Legal)Compensation Program AdministrationHistoryGlobalityBudgeting/PlanningHeadcountRecruitingSkills Inventory, Career Development, Succession Planning, Training,CompetenciesJob History and Employee BackgroundMarket Pricing/Matching/Survey Management

(Check all that apply)

Evolution


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System DesignSystem Design

Data

Compensation

Recruiting Benefits

HR

PayrollTraining

Reporting

History Calculations

Headcount

IT/Infrastructure

Executives

Legal/

Audit

Security

Facilities

Strategy &

Planning

Finance

Managers/Employees

Evolution


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Manager Self ServiceManager Self ServiceEvolution


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Employee Self ServiceEmployee Self ServiceEvolution


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P lan f or th e Futu re


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Where do I start?Where do I start?

Corporate HR audit

What are your companys? Business Goals Acquisition Strategies Understanding of timeframes

What are the HR priorities for systems?

Whats your BUDGET?

ROI

Business Plans are not only for dotcoms anymore!

Corporate HR audit

What are your companys? Business Goals Acquisition Strategies Understanding of timeframes

What are the HR priorities for systems?

Whats your BUDGET?

ROI

Business Plans are not only for dotcoms anymore!

Plan for the Future


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What does that mean for your HRMS?What does that mean for your HRMS?

New System or a makeover?

Highly customized or configured?

How old is your current system?

Are there plug-in solutions out there for your

needs?

Think ahead

New System or a makeover?

Highly customized or configured?

How old is your current system?

Are there plug-in solutions out there for your

needs?

Think ahead

Plan for the Future


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How to save time and moneyor Implementation Strategies 101How to save time and moneyor Implementation Strategies 101

What do you want your HR processes to be?

Clean data = money savings

Make sure you get a specification from your vendor

Keep the data clean

Manage the implementation carefully

Remember your ROI requirements and business plangoals

What do you want your HR processes to be?

Clean data = money savings

Make sure you get a specification from your vendor

Keep the data clean

Manage the implementation carefully

Remember your ROI requirements and business plangoals

Plan for the Future


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Post-Implementation StrategiesPost-Implementation Strategies

Now that your system is built, keep it runningsmoothly

Remember to stay true to the processes designed into

your system

Create plans for renewal of your vows

Reporting and analyzing off of your new datagoldmine

Ensure ROI goals have been met

Now that your system is built, keep it runningsmoothly

Remember to stay true to the processes designed into

your system

Create plans for renewal of your vows

Reporting and analyzing off of your new datagoldmine

Ensure ROI goals have been met

Plan for the Future


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The Top 10 Lessons Learnedof Every Technology Buyer The Top 10 Lessons Learnedof Every Technology Buyer

1. It always takes more time and more money than you thought!

2. Review your processes first

3 . Map out step by step who does what and how it will work prior to design (workflowis key)

4 . Think globally at the beginning

5 . Exceptions are the rule flexible designs are key

6 . Get detailed specs in writing before programming

7 . Usability or user testing early in the design

8 . Dont underestimate the training required for the program fundamentals

9. Do ONE thing right first!

10. TESTING, TESTING, TESTING

1. It always takes more time and more money than you thought!

2. Review your processes first

3 . Map out step by step who does what and how it will work prior to design (workflowis key)

4 . Think globally at the beginning

5 . Exceptions are the rule flexible designs are key

6 . Get detailed specs in writing before programming

7 . Usability or user testing early in the design

8 . Dont underestimate the training required for the program fundamentals

9. Do ONE thing right first!

10. TESTING, TESTING, TESTING

Plan for the Future


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G ett in g R eligio non

St r at egy


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PARADIGMS

What is Strategy?What is Strategy?Getting Religion on

Strategy

pa r a dig mn.

1. One that serves as a pattern or model.2. A set or list of all the inflectional forms of a word or of one of its grammatical categories: the paradigm of an irregular verb.3 . A set of assumptions, concepts, values, and practices that constitutes a way of viewing reality for the community that shares

them, especially in an intellectual discipline.

Source : The American Heritage Dictionary of the English Language, Fourth EditionCopyright 2000 by Houghton Mifflin Company.Published by Houghton Mifflin Company. All rights reserved.


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What is your HRIT strategy?What is your HRIT strategy?

HR is a cost center - provide a service that business leaders need

Anticipate needsAsk executives for their knowledge wish list

Turning information into knowledge

Be bold think creatively

HR is a cost center - provide a service that business leaders need

Anticipate needsAsk executives for their knowledge wish list

Turning information into knowledge

Be bold think creatively

Getting Religion onStrategy


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Strategic AnalysesStrategic Analyses

Headcount Statistics Metrics

Turnover

Total Costs

Recruiting Metrics Guidelines

Headcount Statistics Metrics

Turnover

Total Costs

Recruiting Metrics Guidelines

Turn data into knowledge

Getting Religion onStrategy


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The FutureThe Future


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Where is it going?Where is it going?

Integrated ERP Systems

Advanced IVRs

Portals

PDA Access to Data

Decentralization

Integrated ERP Systems

Advanced IVRs

Portals

PDA Access to Data

Decentralization

Personalization

The Future


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QuestionsQuestions

?

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