presentation1 active learning_cidtt_12thapril2014
DESCRIPTION
Active Learning in Business Communications using Dr. Eric Berne Transactional Analysis In class work for CIDTT.TRANSCRIPT
Active Learning in Business
Communications
What is Active Learning?
Engaging one's self (the learner) with the material being learned.
“Tell me and I’ll forget. Show me and I may not remember. Involve me and I’ll understand”
How do we communicate?
Dr. Eric Berne
A STATE IN WHICH PEOPLE BEHAVE, FEEL, AND THINK IN RESPONSE TO AN UNCONSCIOUS MIMICKING OF HOW THEIR PARENTS ACTED.
‘Parent’ Ego State
A STATE OF THE EGO WHICH IS MOST LIKE A COMPUTER PROCESSING INFORMATION AND MAKING PREDICTIONS ABSENT OF MAJOR EMOTIONS THAT COULD AFFECT ITS OPERATION.
‘Adult’ Ego State
A STATE IN WHICH PEOPLE BEHAVE, FEEL AND THINK SIMILARLY TO HOW THEY DID IN CHILDHOOD .
‘Child’ Ego State
ROLE PLAY OF PARENT, ADULT, & CHILD EGO STATE TALKING TO CUSTOMER
Classroom Activity