presentation: tga business services improvements: from ebs to tbs
TRANSCRIPT
TGA Business Services improvements
From eBS to TBS
Ms Nicole McLay
Assistant Secretary, Regulatory Business Services Branch
Regulatory Support Division, TGA
ARCS Scientific Congress 2015
6 May 2015
Our clients. Our focus.
Improve our functionality and modernise our transactional website
Doing business with the TGA will be easier and quicker
TGA Business Services improvements 1
Overview
Video: The new TGA Business Services site<https://www.tga.gov.au/new-tga-business-services-site>
TGA Business Services improvements 2
Business Improvement Programme (BIP)
Goals
• Processes are transparent, streamlined and efficient
• Improve the quality, management and access of our data and information
• Ensure information technology services are appropriate, flexible and reliable
• Reduce regulatory burden for business
TGA Business Services improvements 3
TGA Business ServicesReplace the eBS portal with a more personalised experience –
TGA Business Services (TBS)
• New visual navigation
• Secure entry point for all online business with TGA
• Clients draft and submit applications online
• View and pay invoices
• Access and manage contact details and password
• Access existing services
• Access new services and replacement services when released
• Access their work via their personalised dashboard
TGA Business Services improvements 4
Personalised roles
More personalised and role specific interaction for a better user
experience, easier to get where I need to go
• Administrator
• Submitter
• Drafter
• Financial (new role)
TGA Business Services improvements 5
Administrator
role
• View my organisation
TGA Business Services improvements 6
Administrator
role
• Edit/update your organisation
information
• Update Contacts
• Update Addresses
• View Connections
TGA Business Services improvements 7
Submitter/Drafter roles
• If you create and submit applications, or are
a drafter, your dashboard will show your work
in progress
TGA Business Services improvements
Financial role
• If you are in a Financial role,
your dashboard will show Invoices
TGA Business Services improvements
Financial role
• In a Financial role, your dashboard
will show you how to:
– Make a payment
– View invoice
TGA Business Services improvements
Financial role• View tax invoice
TGA Business Services improvements
Financial role
• Make a payment
Input credit card details
TGA Business Services improvements
Financial role• View outstanding invoices
• View invoice history
(including annual charges)
TGA Business Services improvements
Your TGA
• Your TGA tab
TGA Business Services improvements
Applications
• Applications tab
TGA Business Services improvements 15
The future
• These examples are just some of the new capabilities in release one
- more improvements are planned
• We will update you shortly on our next release
TGA Business Services improvements16
