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Application Software Used in E-Commerce Business.MD. FIROJ KABIRMD. MILTON HOSSAINMD. MOTALEB HOSSAINKhwaja Yunus Ali University

Team. A Department of MIS - 5th BatchTopic:

E-Commerce Business?

E-Commerce means Electronic commerce.

E-commerce: E-Commerce means Electronic Commerce. E-Commerce refers to the purchase and sale of goodsand services via electronic channels such as the Internet.

In the other way E-commerce refers to use of internet and the web to transact business. E-commerce business began in 1995.

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Application Software?

MS Office, Accounting software, Database software, Spreadsheet software etc.

Before discussing the use of application software in E-Commerce Business we have to know about the Application software and E-commerce business.

Application software: Application software is a program or group of programs designed for end users. In another way, Application software is a complete, self-contains program that performs a specific function directly for the users. Such as MS office, Accounting software, Spreadsheet Software, Database Software, Presentation Graphic Software etc.3

Use of Application Software in E-Commerce Business

We know the main theme of e-commerce business is use of web or internet. In this regard application software provides all the features to complete E-commerce business process and function.

Nowadays E-commerce business is the most popular business system in the modern world. Application software has developed the e-commerce business. How application helps the e-commerce business these are describe by other member of our group. 4

The Processes of E-Commerce

We have to completed six process of e-commerce business to by a product. This process are discus bellow:-5

Business ApplicationE-mailInstant messagingOnline Shopping and trackingOnline BankingShopping cart SoftwareTeleconferencingElectronic tickets

Business application insure the various tasks of an organization . This tasks are discussed bellow. Such as, 6

Application Software used in e-BusinessGraphics Software-Adobe Photoshop, Illustrator, CoralMicrosoft office MS Word, Excel, Power PointWeb browserGoogle ChromeOperaMozila Firefox

Kinds of Application SoftwareCommercial Software (Off the shelf)

Bespoke Software (Custom or tailored)

Purposes:Creating ReportCreating Accounting ReportTransferring/sharing filesSaving data about customersCreating design of productsKnowing price of productsOnline data storingData processing AdvertisementOnline PaymentSearching ProductsDisplaying products detailsProviding Customers a virtual Shopping CartOLAPDSS Data MiningData Ware Housing

When Application Software is used in E-commerce?At time of Advertising products and goodsOrder products and goodsAt time of selling and purchasing goodsDoing financial transaction

Why should be used Application Software in E-commerce?For boarding marketFor developing E-commerce BusinessFor doing E-commerce Business functionFor researching about products

Whom are used Application Software in E-commerce?Marketing ManagerBusinesses CustomersEconomic researcher ConsumerOnline manager

The processes of E-commerce Business function

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Types of E-commerceBusiness to business (B2B)Consumer to Consumer (C2C)Business to consumer (B2C)Consumer to Business (C2B)

B2BBoth are businessesGlobal source.comAlibaba.com

Example: Priceline.com

C2B

B2CIt means business to consumers. Example: icson.com

C2C It means consumer to consumer.Both are consumerExample: oLx.com

E-commerce payment methods Credit Card Payment Websites Wire transferChecks and Money orders

Elements of E-commerce promote your web site presence. Have an online catalog or store. Have the capability to receive payments.Be able to deliver the item.Provide after-the sale support.

Application of E-commerce Online shopping Online banking Electronic Bill payment Electronic ticketing

Online shoppingThis processes customer go through to purchase products or services

Online bankingIt is helps customer to allow financial transaction.

Electronic Bill paymentIt helps customers to pay their financial bill

Electronic ticketing Customer can easily buy their online ticket

ADVANTAGES OF E-COMMERCEFaster buying/selling procedure, as well as easy to find products.Buying/selling 24/7.

Disadvangages of e-commerceSome customers like to fell and touch products. Also, customers are resistant to the change from a real to a virtual store.