Pushkar Choudhary

Arun Kumar

Vineeth C.M.

Amit Tripathi

Anshuman Accanoor

Managerial Communication & Business Etiquettes Presentation

21-Aug-11

• Gap in demand and supply

• Growing economic divide

• Lack of transparency

• Agents / middlemen / intermediaries

• Lack of awareness in people

• Ineffective process of lodging and tracking complaints

• Corruption of need

• Corruption of greed

• Day-to-day needs

• Bank transactions

• Passport, RTO, Income Tax, Registrar & other suchGovernment functions

• Educational Institutions

• Travel – Auto rickshaws, Train tickets, etc.

• Rigged vote banks with manipulated voters lists

• Various Scams

• Improves transparency

• Creates a flat world

• Creates awareness in public about their rights

• Creates effective skip level complaints system

• Streamlines cumbersome process of complaining andfollow ups

• ‘Panoptic vision’ - key enabler of managementcontrol.

• Skills - Computerization is often associated with an'up-skilling' of corruption

• Confidence - Computer as an objective, all-seeing, all-knowing machine may cause some corrupt staff tolose confidence

• Access - Closing down access to some staff

• Control - The mask of data quality and computeromnipotence makes some managers assume that ITremoves the opportunities for corruption

• Provides effective monitoring and tracking system

• Electronic money transfer, direct subsidy moneytransaction to public UID associated with bankaccounts

• Helps to organize big population

• Helps us to analyze massive data and find loophole/corruption in that data.

• Keeps up history, which can be easily analyzed to findcredibility of company/person.

• HPCL has networked all its petrol pumps in and aroundMumbai for the purposes of inventory control andsupply chain management.

• This helps in a major way in curbing adulteration andunder-measurement. These malpractices are in turnconnected with corruption.

• The system automatically detects any tampering withthe fuel dispensers. It enables the company to monitorevery outlet.

• Similarly providing Global Positioning System on thetankers for transporting fuel, the management candetect diversion of tankers to dubious destinations.

• Initiative of ITC Ltd. to link directly with ruralfarmers

• Enables real time information access - price discovery

• Improves productivity through agricultural education

• Eliminates role of touts, middlemen

• Farmers are benefited through empowered decisions

• Economic benefits through lower transaction costs andprocess efficiencies

• www.ipaidabribe.com – Janaagraha’s unique initiativeto tackle corruption

• We (people) can register the details about ourexperiences of actual corrupt acts

• Their work revolves around REED

Regional perspective to urban issues

Empowered citizens and local governments

Enabled citizens and local government

Direct accountability of the government to the people

IPAD (using cases provided by the people) advocates withthe Govt for an improved and transparent system

• Technology enhances the ability of organized crime toconduct its businesses. (IRCTC Tatkal scam)

• The pace of technology improvement is vastlyoutstripping the abilities of law enforcement agenciesto keep pace in terms of analyzing how criminalsmight exploit new technologies and that’s why weneed better Cyber laws.

• Any IT system that is implemented needs to gothrough rigorous testing, periodic upgrades andaudit, to see if any loopholes exist in theimplementation and whether they are used for anyunfair activities.