Preferred Provider, The Leadership Challenge®

Overcoming The Five Dysfunctions of a Team

John RodriguezThe Table Group, Inc.October 26, 2010

Two Requirements for Success

• Minimal Politics

• High Productivity

• High Morale

• Minimal Confusion

• Low Turnover

• Strategy

• Finance

• Marketing

• Technology

A Healthy Organization

Reinforce Clarity Through

Human Systems

Over-CommunicateClarity

Create Organizational Clarity

Build and Maintain a Cohesive

Leadership Team

Build and Maintain a Cohesive

Leadership Team

Over-CommunicateClarity

Create Organizational Clarity

Reinforce Clarity Through

Human Systems

A Healthy Organization

The Five Dysfunctions of a Team

Lack of… Force Clarity and Closure

Absence of… Go First!

Fear of… Mine for Conflict

Avoidance of… Confront Difficult Issues

Inattention to… Focus on Collective Outcomes

Personal Histories ExercisePersonal Histories Exercise

• Where did you grow up?

• How many kids in your family and where did you fall in that order?

• Describe a unique or interesting challenge from your childhood.

Table DiscussionsTable Discussions

• To which Dysfunction is your team most susceptible?

• How does this Dysfunction impact your team’s performance?

• What can you do differently to address this Dysfunction on your team and drive results?

Building Trust – Working StylesBuilding Trust – Working Styles

Ask Tell

Ask Tell

Building Trust – Working StylesBuilding Trust – Working Styles

People

Task

Building Trust – Working StylesBuilding Trust – Working Styles

Ask Tell

People

Task

DriverDriverAnalyticalAnalytical

AmiableAmiable ExpressiveExpressive

Personal Commitments

• Start…?

• Stop…?

• More…?

• Less…?

Thank You

Preferred Provider, The Leadership Challenge®