Group III

Desty AndrianiMoh. Akib WibiyanPoppy Jessy MayuriRahmat Tri Febrian

Having an Unsuccessful Conversation

&Having a Successful

Conversation

DEFINITION OF SUCCESFUL DEFINITION OF SUCCESFUL CONVERSATIONCONVERSATION

Successful conversation means Successful conversation means the process of exchanging the process of exchanging information (communication) information (communication) between two parties or more between two parties or more runs effectively indicated by runs effectively indicated by the acceptance of ideas, the acceptance of ideas, interest, necessity, etc which interest, necessity, etc which end in mutual gain by the end in mutual gain by the parties involved.parties involved.

Factors Influencing successful Factors Influencing successful conversationconversation

Successfulconversation

The awareness Non-verbal Communication

Effective use of verbal communication

Interest

1.1. The use of level language (formal / informal)The use of level language (formal / informal)

2.2. The use of effective clictions that suit both partiesThe use of effective clictions that suit both parties

Successful Conversation

Effective use of Verbal communication

1.1. Body gestureBody gesture

2.2. MimicMimic

3.3. Body signalsBody signals

4.4. Eye contactEye contact

Successful Conversation

The awareness of Non-Verbal communication

Consider that our conversation partner has the Consider that our conversation partner has the competence or not toward what we are going to say or competence or not toward what we are going to say or discuss informationdiscuss information

SuccessfulConversation

Interest

Fact about successful Fact about successful informationinformation

“ “ Some research have proven that Some research have proven that almost 90% of successful almost 90% of successful conversation / communication is conversation / communication is supported by non-verbal supported by non-verbal communication”.communication”.

Tips for making successful Tips for making successful conversationconversation

When and to whom we start a conversation

Someone we have just seen(foreigner)

Someone we have known

Tips for making successful Tips for making successful conversation to someone we have conversation to someone we have knownknown

1.1. PreparePrepare Necessity goals / prioritiesNecessity goals / priorities Self performanceSelf performance Timing Timing a.a. When to startWhen to startb.b. How longHow longc.c. When to endWhen to end

2.2. Focus on interestFocus on interest3.3. Use firm/correct language, easy to Use firm/correct language, easy to

be understoodbe understood4.4. Be good listenerBe good listener

5.5. Don’t monopolize the conversationDon’t monopolize the conversation

6.6. Give meaningful feedbackGive meaningful feedback

7.7. Oriented to win-win strategyOriented to win-win strategy

Definition of unsuccessful Definition of unsuccessful conversationconversation

Unsuccessful conversation means the Unsuccessful conversation means the process of exchanging information process of exchanging information (communication) between two parties or (communication) between two parties or more runs ineffectively indicated by more runs ineffectively indicated by refusal of ideas, interest, necessity, refusal of ideas, interest, necessity, etc which later on the conversation will etc which later on the conversation will end in win-lose position, lose-lose end in win-lose position, lose-lose position, or no lost – no solution.position, or no lost – no solution.

Things cause failure in Things cause failure in conversationconversation

1.1. Ineffectively use verbal communicationIneffectively use verbal communication

2.2. Unawareness to non-verbal communicationUnawareness to non-verbal communication

3.3. SelfishnessSelfishness Monopoly the conversationMonopoly the conversation Regard the conversation partner’s Regard the conversation partner’s

competence is below self competence.competence is below self competence.

4.4. Bad listenersBad listeners

5.5. Incapability to give meaningful Incapability to give meaningful feedbackfeedback

6.6. Oriented to win-lose strategyOriented to win-lose strategy

DialoguesDialogues Condition : we are asking for tips to improve our weight to a fat Condition : we are asking for tips to improve our weight to a fat man.man.

Dialogues 1Dialogues 1

Manap : How are you Kelik ?Manap : How are you Kelik ?

Kelik : I’m great and how are you ?Kelik : I’m great and how are you ?

Manap : Not good this recentlyManap : Not good this recently

Kelik : Why is that so…?Kelik : Why is that so…?

Manap : Actually I want to improve my weight and I’ve tried many Manap : Actually I want to improve my weight and I’ve tried many ways but always unsuccess. ways but always unsuccess.

Kelik : Oh, that’s to bad. Wish I could do somethingKelik : Oh, that’s to bad. Wish I could do something

Manap : Yes, you could. You are fat, aren’t you ? What did you do Manap : Yes, you could. You are fat, aren’t you ? What did you do to make you over weight ? to make you over weight ?

Kelik : …………………………….Kelik : …………………………….

Dialogues 2Dialogues 2

Manap : How are you Kelik ?Manap : How are you Kelik ?

Kelik : I’m great and how are you ?Kelik : I’m great and how are you ?

Manap : Not good this recentlyManap : Not good this recently

Kelik : Why is that so…?Kelik : Why is that so…?

Manap : Actually I want to improve my weight and I’ve tried many Manap : Actually I want to improve my weight and I’ve tried many ways but always unsuccess. ways but always unsuccess.

Kelik : Oh, that’s to bad. Wish I could do somethingKelik : Oh, that’s to bad. Wish I could do something

Manap : You look a little heavy, what did you do to make your Manap : You look a little heavy, what did you do to make your body look helthy ? body look helthy ?

Kelik : …………………………….Kelik : …………………………….

1. Her Name

2. A common denominator

3. Her phone number

Tips How to have a successful conversation with any woman

Group III

THANK YOU!!!!!!!!