“Employee Assistance Programs”

Sylvia Ponce de León Z.

Employee Assistance Program…EAP are employee benefit programs offered by many employers, typically in conjunction with a health insurance plan.

EAPs are intended to help employees deal with personal problems that might adversely impact their work performance, health, and well-being. EAPs generally include assessment, short-term counseling and referral services for employees and their household members. 

Employee Benefits…

• EAPs to help manage issues that could adversely impact their work and personal lives.

• EAP counselors typically provide assessment, support, and if needed, referrals to additional resources.

• These programs are becoming increasingly more common in today's worksites, and as the field grows, the responsibilities of employee assistance professionals are expanding as well.

Coordinating the Supply Chain…

• The coordination mechanism should provide a set of rules for: Maximizing profit. Ensuring the fair sharing of benefits and costs

among the partners in the supply chain.

• The tourism supply chain is characterized by a decentralized decision-making style with a high level of resource sharing at the operational level.

• Tour operators and airlines are the dominant partners in the tourism supply chain

EA Programs…

The issues for which EAPs provide support vary, but examples include:

substance abuse safe working environment emotional distress major life events, including births, accidents

and deaths health care concerns financial or legal concerns family/personal relationship issues work relationship issues

The Reason…

• This practice has been thought to raise concerns for some, who believe that the EAP may place the employer's interests above the health and well-being of the employee.

• Both the employer and the employee benefit

• The goal of these supervisory referrals is to help the employee retain their job and get assistance for any problems or issues that may be impacting their performance.

• EAPs may result in various benefits for employers, including lower medical costs, reduced turnover and absenteeism, and higher employee productivity and morale.

• EAPs may also provide other services to employers, such as supervisory consultations, support to troubled work teams, training and education programs, and critical incident services.

• External EAPs can provide more than just psychological counseling through the integration of a host of "work/life" resources.

From the Employer View…

Lic. Mercy TrejoStarwood Hotel’s Experience

Interview…

Thank You

For Your

Attention!!