preparing for the future workforce | conduent learning ... · the future workforce aligning...

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© 2017 Conduent Business Services, LLC. All rights reserved. Conduent and Conduent Agile Star are trademarks of Conduent Business Services, LLC in the United States and/or other countries. BY PROVIDING AN ONGOING LEARNING EXPERIENCE TAILORED TO THE NEEDS OF THE INDIVIDUAL, ORGANIZATIONS CAN EMPOWER THEIR WORKFORCE TO ACHIEVE OPTIMAL PERFORMANCE, RESULTING IN INCREASED ENGAGEMENT, JOB SATISFACTION AND EMPLOYEE RETENTION RATES. Conduent Learning Services PREPARING FOR THE FUTURE WORKFORCE Aligning business goals with learning objectives & establishing a data collection plan to measure success Technology that enables content curation designed to be intuitive & easy for the learner to navigate Personalized learning (based on many factors) created in the form of blogs, articles, videos, games or social learning Day-to-day operations of the training initiative are managed Learner experience is tracked to gain visibility into engagement & identify areas for improvement Culture of continuous learning that empowers employees to improve their performance and achieve lasting results Assessment & Strategy Technology Implementation & Operations Content Design & Curation Administration Analytics Outcome EFFECTIVE LEARNING IS AN ECOSYSTEM THAT IS CONTINUOUS AND AVAILABLE AT THE POINT OF NEED TO SUPPORT EMPLOYEES. Learning at the point of need Microlearning Gamification Social collaboration Mobile learning solutions Curated & pathway learning Virtual training Knowledge reinforcement Learning sustainment Connected workforce CONDUENT LEARNING SERVICES LEVERAGES ITS TRAINING EXPERTISE TO MODERNIZE THE LEARNER EXPERIENCE BY MAKING EVERY INTERACTION: DIGITAL SECURE PERSONALIZED Minimizing content overload Improving engagement & access through technology Developing a rich learning experience Strategic planning to deliver relevant & reliable information AS THE WORKPLACE EVOLVES, L&D MUST CREATE INNOVATIVE TRAINING SOLUTIONS TO PREPARE EMPLOYEES TO SOLVE TOMORROW’S PROBLEMS. THE RESPONSIBILITY OF TRAINING A NEW GENERATION OF WORKERS TO MEET THE DEMANDS OF TODAY’S BUSINESS WORLD IS DYNAMIC. Changing learner expectations Demanding highly engaging & personalized content Employing tech-savvy skills Needing information NOW

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Page 1: Preparing for the Future Workforce | Conduent Learning ... · THE FUTURE WORKFORCE Aligning business goals with learning objectives & establishing a data collection plan to measure

© 2017 Conduent Business Services, LLC. All rights reserved. Conduent and Conduent Agile Star are trademarks of Conduent Business Services, LLC in the United States and/or other countries.

BY PROVIDING AN ONGOING LEARNING EXPERIENCE TAILORED TO THE NEEDS OF THE INDIVIDUAL, ORGANIZATIONS CAN EMPOWER THEIR WORKFORCE TO ACHIEVE OPTIMAL PERFORMANCE, RESULTING IN INCREASED ENGAGEMENT, JOB SATISFACTION AND EMPLOYEE RETENTION RATES.

Conduent Learning Services

PREPARING FOR THE FUTURE WORKFORCE

Aligning business goals with learning objectives & establishing a data collection plan to measure success

Technology that enables content curation designed to be intuitive & easy for the learner to navigate

Personalized learning (based on many factors)

created in the form of blogs, articles, videos,

games or social learning

Day-to-day operations of the training initiative

are managed

Learner experience is tracked to gain visibility into engagement & identify areas for improvement

Culture of continuous learning that empowers

employees to improve their performance

and achieve lasting results

Assessment & Strategy

Technology Implementation & Operations

Content Design & Curation

Administration

Analytics

Outcome

EFFECTIVE LEARNING IS AN ECOSYSTEM THAT IS CONTINUOUS AND AVAILABLE AT THE POINT OF NEED TO SUPPORT EMPLOYEES.

Learning at the point of needMicrolearning

Gamification

Social collaboration

Mobile learning solutions

Curated & pathway learning

Virtual training

Knowledge reinforcement

Learning sustainment

Connected workforce

CONDUENT LEARNING SERVICES LEVERAGES ITS TRAINING EXPERTISE TO MODERNIZE THE LEARNER EXPERIENCE BY MAKING EVERY INTERACTION:

DIGITAL SECUREPERSONALIZED

Minimizing content overload

Improving engagement & access through technology

Developing a rich learning experience

Strategic planning to deliver relevant & reliable information

AS THE WORKPLACE EVOLVES, L&D MUST CREATE INNOVATIVE TRAINING SOLUTIONS TO PREPARE EMPLOYEES TO SOLVE TOMORROW’S PROBLEMS.

THE RESPONSIBILITY OF TRAINING A NEW GENERATION OF WORKERS TO MEET THE DEMANDS OF TODAY’S BUSINESS WORLD IS DYNAMIC.

Changing learner expectations

Demanding highly engaging & personalized content

Employing tech-savvy skills

Needing information NOW