preparing for healthcare professional transparency
DESCRIPTION
The webcast focuses on what Executives need to know as the Open Payments Program is fully implemented focusing on the broader implications of how to prepare for healthcare professional transparency.TRANSCRIPT
Presented by
Sponsored by
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2© 2013 Huron Consulting Group. All Rights Reserved. Confidential - Not for Distribution
Paul Silver
Managing Director
Huron Consulting Group
Manny Tzavlakis
Managing Director
Huron Consulting Group
Nikki Reeves
Partner
FDA & Life Sciences Practice
King & Spalding LLP
Seth Lundy
Partner
FDA & Life Sciences Practice
King & Spalding LLP
Moderated by Ben Comer, Senior Editor, Pharmaceutical Executive, the following leaders from Huron Consulting Group and King & Spalding will serve as today’s
webinar speakers:
IntroductionWEBINAR MODERATORS AND SPEAKERS
After this webinar, you will gain additional insight into: How various entities (e.g., regulators,
competitors, customers, etc.) could interpret Open Payments data and the associated risks to your company
The potential for personal liability with regards to wrongful reporting
Ways to utilize this information to add greater business value
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IntroductionWHY ARE WE HERE TODAY?
Introduction & Review of the External Landscape
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RECENT INDUSTRY HEADLINES
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Introduction
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DISCLOSURE, LITIGATION & THE FUTURE
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Approximate amount of HCP payments publicly
disclosed as of 2013 by 15 pharmaceutical and
medical device companies– under Corporate Integrity
Agreements or voluntarily. 2
$2.1
billionPayments the pharmaceutical and medical device
industry has paid for civil and criminal penalties to the
US and state governments- the industry continues to
face more allegations of wrongdoing on a global scale
(i.e., China).1
$30.2
billion
$?
billion
What will be the total number disclosed to CMS
in 2014 by industry?
How will this impact/influence future litigation,
media and public opinion?
Introduction
1. Source: Kelton, Erica. Is Big Pharma Addicted To Fraud. Forbes. July 2013.
2. Source: www.ProPublica.com. November 2013.
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Introduction
1. Source: Clips sourced on www.youtube.com
How will the
media
interpret
open payments
disclosure data
to grab attention,
to tell a story…
Will your company have the facts and be prepared to respond?
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MEDIA PLAYS A ROLE IN TELLING THE STORY
Making Sense of the Publicly Available Data
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THE AFTERMATH OF DISCLOSING DATA
All payments and transfers of value exceeding $10 must be reported and tracked against the individual HCP who received it by the company. The report is due March 31, 2014.
HCPs will have access to the total reported information prior to public posting.
HCPs will have the right to dispute and/or question the expenditures with the company.
Once this information is publicly posted, it is available to regulators, newspapers, customers, patients, competitors, and the general public .
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Publicly Available Data
Source: CMS App for Open Payments for Physicians, CMS website
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Awareness is driven by mainstream media as well as by alternative media, such as ProPublica, which has published detailed information about physician compensation from Life Sciences companies.
The table below in as example of the data available from ProPublica:
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Publicly Available Data
ProPublica also provides profiles for each individual HCP detailing information such as: total compensation by company, specialty, and prescribing patterns.
Name / Payee City Year Category Amount
Jane Physician Worcester 2012 Research $2,762
Jane Physician Jamaica Plain 2012 Meals $281
Joe Roberts Holyoke 2011 Items, Gifts $251
Joe Roberts Boston 2011 Consulting $2,400
John Smith Worcester 2010 Speaking $65,890
John Smith Worcester 2011 Speaking $17,400
John Smith Worcester 2011 Travel $5,073
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CURRENT PUBLIC DISCLOSURE
Mitigating Risk:The Changing Market Landscape
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Healthcare
Professional
Engagement
Clinical Development
Product Commercialization
Compliance
Publicly disclosing payment information and the increased scrutiny from industry-related entities are causing changes in the market landscape.
Companies are being forced to adapt by:
Assessing their internal and external strategies
Strengthening processes and controls
Increasing collaboration across Compliance, Commercial and Clinical Development to mitigate risk and become more efficient
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Mitigating RiskCHANGING MARKET LANDSCAPE
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The media, customers, patients, and others may review this data for:• Spend outliers within company peer groups• Relationships between companies and HCPs – particularly those under or
related to an investigation(s)• Since primary specialty will be posted, engagements with healthcare
professionals that may be off-label in nature• Research related information such as which researchers are working for
competitors
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Companies should be prepared to respond to media or other outside
inquiries related to these types of scenarios.
Mitigating RiskMEDIA / INQUIRY PREPARATION
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Loss of KOLsRisk
•Changes in the business and transparency
landscape may change the willingness of HCPs to
engage with pharmaceutical and medical device
companies
Mitigating RiskKEY RISK: LOSS OF KEY OPINION LEADERS
Strategic relationships will
be even more critical in the
future.
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Potential Outcome
•Because even small transactions will typically be
posted under Open Payments, HCPs may no longer
accept sales rep “lunch-n-learns”, educational items, or
even samples (which must also be disclosed separately
from the Open Payments report)
•Potentially more significantly, HCPs may no longer wish
to serve as Key Opinion Leaders (KOLs) for clinical
trials, speaker programs, consulting, or for other
engagements
Mitigating RiskKEY RISK: LOSS OF KEY OPINION LEADERS
Strategic relationships will
be even more critical in the
future.
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Proactively prepare responses for
relationships that are likely to be highlighted in
the media or in other outlets.
Consider “Pre-Disclosing” transactions to
key KOLs to ensure their awareness of what
will be posted prior to actual public posting.
Handle inquiries and disputes promptly,
accurately, and consistently per established
policies & SOPs.
Mitigating RiskPLAN: PROACTIVELY MANAGE KEY OPINION LEADERS
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Potential Risk
A disorganized, insufficient or lack of data
gathering & data reporting processes,
capabilities, and systems.
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Mitigating RiskKEY RISK: INACCURATELY REPORTING PAYMENT DATA
:
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Potential Outcome
May result in inaccurately reported payment
data, which can damage reputation and the
relationship between the companies and
HCPs.
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Mitigating RiskKEY RISK: INACCURATELY REPORTING PAYMENT DATA
:
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PLAN: DEVELOP RISK REMEDIATION FOR REPORTINGKey Account Management (KAM) is a systematic process for managing interactions and relationships with your most
valuable customers.
Specific Risks Associated with Data Remediation Steps
• Manual data entry into the systems of record may be carried out incorrectly.
• Targeted training to ensure that employees understand the importance of complete and accurate data capture.
• File transmission errors may occur – these include issues related to date ranges, missed files, or other system issues.
• Ensure that transactions from given systems or date ranges are present in the collected aggregate spend data (based on outlier observations).
• Transaction data fields may be incorrectly mapped to final report data.
• Update reporting engine business rules or configuration to ensure that expected reports are produced.
• When the federal government, institutions, or the media display and analyze company reporting data, aggregation, calculation, or other types of errors may result.
• Where aggregation or mathematical errors have been identified, contact the federal government or other source to ensure that displayed data is corrected.
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Mitigating RiskDEVELOP RISK REMEDIATION FOR REPORTING
Impacts To You & Personal Liability
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Business and reputational risk Corporate legal liabilities Individual legal liabilities
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Types of Potential Impact and Liability
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Jan. 1, 2014 – end of CY 2013 reports; begin tracking for CY 2014
March 31, 2014 – CY 2013 reports due May – June 2014 – 60-day dispute resolution period
begins September 30, 2014 – CMS publication date for CY
2013 data
Calendar the Key Dates
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Regulatory and Enforcement
Agencies
Industry/HCP
Relationships
U.S. Congress
IOM
PressIndustry Groups
Medical Institutions
State Legislatures Physician Groups
Effects of Increased Transparency
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There is little doubt that transparency of these relationships will further increase scrutiny of industry/health care professional relationships
Publication, communication and misunderstanding of these reports may affect:– Customer purchasing
– Ability to successfully contract
– Patient perception
– Public perception
– Government agency perception
– Peer relationships
Business and Reputational Risks
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Corporate Legal Liabilities
Penalties For Failure to Report (42 C.F.R.§403.912)
Manufacturers are subject to civil money penalties for failing to timely, accurately, or completely report the required information
Inadvertently failing to report data subjects an applicable manufacturer to a civil monetary penalty between $1,000 and $10,000 for each payment or other transfer of value not reported timely, accurately, or completely (for each annual submission, the total penalties for inadvertent failures to report may not exceed $150,000)
Knowingly failing to report data subjects an applicable manufacturer to a civil monetary penalty between $10,000 and $100,000 for each payment or other transfer of value not reported timely, accurately, or completely (for each annual submission, the total penalties for knowing failures to report may not exceed $1,000,000)
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Anti-Kickback Statute – 42 U.S.C. §1320a-7a(b) The Anti-Kickback Statute makes it a criminal offense to knowingly
and willfully to offer, pay, solicit, or receive any remuneration to induce or reward referrals of items or services reimbursable by a federal health care program.
Penalties: • Felony charge, punishable by maximum of $25,000 fine and up to
five years imprisonment, or both for each offense. • Automatic exclusion from federal health care programs. • Administrative proceedings to impose
• Civil money penalties• Exclude party from federal health care programs. See Section 1128(a)(7) and
Section 1128(b)(7) of Social Security Act.
Corporate Legal Liabilities
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False Claims Act (qui tam) 31 U.S.C. § 3729• “Any person who:
– (2) knowingly makes, uses, or causes to be made or used, a false record or statement to get a false or fraudulent claim paid or approved by the Government;
– (3) conspires to defraud the Government by getting a false or fraudulent claim paid or approved by the Government;. . . or
– (7) knowingly makes, uses, or causes to be made or used, a false record or statement to conceal, avoid, or decrease an obligation to pay or transmit money or property to the Government,
– allows whistleblowers to bring a suit on behalf of the government against individual or company responsible for the alleged fraud.” 31 U.S.C. § 3729.
– “Knowing” or “knowingly” means: “(1) has actual knowledge of the information; (2) acts in deliberate ignorance of the truth or falsity of the information; or (3) acts in reckless disregard of the truth or falsity of the information, and no proof of
specific intent to defraud is required.” 31 U.S.C. § 3729.
Corporate Legal Liabilities
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False Claims Act (qui tam) 31 U.S.C. § 3729 (continued) Penalties:
– “Civil penalty of not less than $5,000 and not more than $10,000, plus three times the amount of damages which the Government sustains because of the act of that person.” 31 U.S.C. § 3729 (emphasis added).
No actual knowledge required– Person who acts in reckless disregard or in deliberate ignorance
of truth or falsity of information can be found liable under the Act.
31. U.S.C. § 3729(b).
Corporate Legal Liabilities
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Federal Food Drug & Cosmetic Act (FDCA) Section 303(a) of FDCA imposes criminal sanctions against any person who
committed a prohibited act or caused such acts to be committed. 21 U.S.C. § 333. – Fines and prison sentences determined by Federal Sentencing Guidelines.
Criminal Charges: Section 303 discusses the penalties for a violation of Section 301. – A violation of 21 USC § 331, a second violation, or the intent to defraud or
mislead results in the following consequences. • “(1) Any person who violates a provision of section 301 shall be imprisoned
for not more than one year or fined not more than $1,000, or both.• (2) Notwithstanding the provisions of paragraph (1) of this section, if any
person commits such a violation after a conviction of him under this section has become final, or commits such a violation with the intent to defraud or mislead, such person shall be imprisoned for not more than three years or fined not more than $10,000 or both.” 21 U.S.C. § 333.
– Felony if action done with intent to defraud or mislead, or a second offense without intent
– Misdemeanor if no showing of intent
Corporate Legal Liabilities
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State Transparency/Aggregate Spend Disclosure Laws and Compliance Program Laws
California Compliance Program Law, (Cal. Health & Safety Code §§ 119400-119402) Connecticut Compliance Program Law, (CT S.B. 428) Nevada Marketing Code of Conduct and Compliance Program Law (Nev. Rev. Stat. §
639.570) Massachusetts Code of Conduct and Practitioner Payment Reporting (MA SB 2863) Washington, DC Marketing Disclosure Laws - D.C. Code §§ 48-833.01-.09 Minnesota Gift Prohibition and Payments to Practitioners Reporting Laws (Minn. Stat.
§§ 151.461; 151.47) Vermont Prescribed Products Law West Virginia Marketing Costs Disclosure Law (W.Va. Code § 16-29H-1)
Corporate Legal Liabilities
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PARK DOCTRINEWhat is the Park Doctrine?
• Permits misdemeanor convictions against company executives for violations of the FDCA, even if the executive had no knowledge or involvement in the offense, so long as the person is a “responsible corporate officer.” – Personal knowledge is not required, but only a factor that “may be relevant” in
deciding whether to bring criminal charges. • Strict liability crime - can be convicted of federal crime based solely
on position in company.
Individual Legal Liabilities
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United States v. Park, 421 U.S. 658 (1975)– Defendant Park was the president of a large national food store and was convicted of
causing adulterated food to enter interstate commerce. Id. at 658.– The Court of Appeals reversed, reasoning based on Dotterweich, that an individual had
to have some knowledge of wrongdoing. Id. The Supreme Court overruled this, and held that knowledge of wrongdoing was not a requirement. Id.
– “The Act imposes upon persons exercising authority and supervisory responsibility reposed in them by a business organization not only a positive duty to seek out and remedy violations but also, and primarily, a duty to implement measures that will insure that violations will not occur.” Id. at 658-59.
– “The defendant had, by reason of his position in the corporation, responsibility and authority either to prevent in the first instance, or promptly to correct, the violation complained of, and that he failed to do so. The failure thus to fulfill the duty imposed by the interaction of the corporate agent's authority and the statute furnishes a sufficient causal link.” Id. at 674.
– Supreme Court held that individuals who have the authority to prevent violations can be held vicariously liable for the illegal acts of subordinates. Id.
• Responsible corporate officers have an affirmative duty to seek out and remedy violations, and implement measures to prevent those violations. Id.
• Delegation to subordinates does not negate liability. Id.
History of the Park Doctrine
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Anyone with authority to prevent or correct violations Decisions regarding who is the “responsible corporate
officer” are left to “the good sense of prosecutors, the wise guidance of trial judges, and the ultimate judgment of juries.” United States v. Dotterweich, 320 U.S. 277, 285.
Typically:– Highest ranking corporate officer (CEO)– Executive with direct authority to implement corrective actions (i.e.
compliance officer)– Examples - CEO, President, Chief Compliance Officer, Vice
President
Park Doctrine: Who is a “Responsible Corporate Officer”?
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Park doctrine has been taken to apply beyond FDCA– Anti-kickback Statute– False Claims Act
Beyond the Park Doctrine
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Most CIAs implemented since 2008 have required disclosure of payments to HCPs and HCIs
“[T]he requirement of public disclosure of these payments will help the Government, as
well as the health care industry and the public, to monitor relationships and should
have a sentinel effect to deter kickbacks and other inappropriate payment
relationships.”
Gregory E. Demske, Chief Counsel
Office of Inspector General of the Department of Health and Human Services Testimony to the U.S. Senate Special Committee on Aging Roundtable (Sept. 12,
2012)
Disclosure Under CIAs
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Certain senior management identified as “Certifying Employees” are required to monitor their areas of authority and annually certify compliance with federal health care program requirements, FDA requirements, and the CIA. • “I have been trained on and understand the compliance requirements and responsibilities as they relate to
[department or functional area], an area under my supervision. My job responsibilities include ensuring compliance with regard to the [insert name of the department or functional area.] To the best of my knowledge, except as otherwise described herein, the [insert name of department or functional area] of [company] is in compliance with all applicable health care program and FCA requirements, and the obligations of the CIA.”
Recent Trends in CIA: Accountability
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Attestations: (42 C.F.R. § 403.908(h))
Each report, including any subsequent corrections to a filed report, must include a certification by the CEO, CFO,
Chief Compliance Officer, or other Officer of the applicable manufacturer that the information submitted is true,
correct, and complete to the best of his or her knowledge and belief.
If filing a consolidated report, the attestation applies to all applicable manufacturers covered by the consolidate
report.
If an applicable manufacturer submits updated data to resolve disputes, the applicable manufacturer must re-attest
to the timeliness, accuracy, and completeness of the data, as required during the original data submission. (78 Fed.
Reg. 9502)
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Budget appropriately (dollars and personnel)– Quick changes and responses may be required
Benchmark carefully Consider some or all of the following proactive steps:
– Internal audits of payment data for accuracy and overall compliance (e.g., kickbacks, industry codes and state gift bans)
– Policy/procedure reviews to ensure that reported payments are consistent with the company’s internal requirements
– Tax reviews/opinions
– PR and crisis management planning for possible media reports
– Continue training efforts
– Coordinate with industry on uniform messaging
Protect Against Potential Liabilities
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Turning Risk & Liability into Corporate Value:
Benefits of Disclosing Data
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Turning Risk & Liability into Corporate ValueBENEFITS OF OPEN PAYMENT REGULATIONS
After the disclosure data has been analyzed and the trends have been identified, a company can react to operational changes by:
Altering sales and other go-to market strategies
Developing robust data gathering & reporting processes and systems
Providing insight into competitor’s and industry’s actions & strategies
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Spend Analysis
Example of how to view and show company spend on
individual HCPs by specialty area and allows the ability to
break down the data by specialty area, payment nature,
and time frame.
Results may include analysis that shows company spend
on HCPs by specialty area in order to help identify which
specialty area(s) and HCPs are receiving the most
payments.
Turning Risk & Liability into Corporate ValueANALYZE SPEND FOR BETTER BUSINESS INSIGHTS
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For illustrative purposes only.
Turning Risk & Liability into Corporate ValueBETTER UNDERSTANDING OF KEY OPINION LEADERS
With detailed disclosure data available in the near future, compliance-based influence networks can be created to help understand therapeutic markets and how to
market more effectively in a compliant manner.
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Turning Risk & Liability into Corporate ValueHELP MAKE BETTER ORGANIZATIONAL DECISIONS
Disciplined
influence intelligence
better informs
organizational decision making,
leading to improved outcomes
in product development and
commercialization.
Companies that adopt a comprehensive enterprise approach to influence mapping can
drive competitive advantage in their respective markets.
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Questions To Consider How concerned is your organization that Open Payments disclosure will impact your
relationships with KOLs? What is your most significant concern about Open Payments disclosure in 2014? What topics related to disclosure, transparency and data would you like to know more
about for future webinars?
To access the ProPublica data, please visit: http://projects.propublica.org/docdollars/
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Paul Silver
Managing Director
Huron Consulting Group
678-672-6160
Manny Tzavlakis
Managing Director
Huron Consulting Group
646-520-0247
Nikki Reeves
Partner
FDA & Life Sciences Practice
King & Spalding LLP
202-661-7850
Seth Lundy
Partner
FDA & Life Sciences Practice
King & Spalding LLP
202-626-2924
Please contact our speakers for information presented during today’s session.
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Thank You