Predictive Index is a registered trademark of PI Worldwide.

Predictive Index® Overviewfor

Recruitment Retention

Presented by Heather JangrawManagement Consultant, ADVISA

1)  Introduction to ADVISA.2)  What is the Predictive Index system? 3)  Job Fit 4)  Individual motivation and performance5) PI & Teamwork6)  Your PI results -Brief overview of the drives, motivating needs and resulting behaviors.7)  Questions

AGENDA

With the Predictive Index system, DWSD has an effective framework for acquiring, developing and retaining talent.

ADVISA is a PI Worldwide member firm. Predictive Index, PI Worldwide, and PI are trademarks of PI Worldwide in the United States and other countries. Any use without the express written consent of PI Worldwide is strictly prohibited. For a complete listing of PI Worldwide trademarks, please refer to the “Legal Notices” section of www.piworldwide.com.

What is the Predictive Index® system?

Predictive Index® Supports Smart Hiring

Strategic Thinking

Objective Data

Best Practices

Predictive Index® in the Hiring Process

Defining Marketing Screening Onboarding

An unclear or inaccurate

understanding of a position

= building a

house on sand.

Defining Marketing Screening Onboarding

PRO: Selecting Behaviors

• “Is it CRITCIAL for success in the role?”

• “Must one do this FREQUENTLY (3+ times/ week)?”

• “Must THIS person do that, or does someone else?”

• Do the behaviors they’re selecting fit with the likely key characteristics?

Defining Marketing Screening Onboarding

Objective snapshot of the behavioral requirements for success in the Service Desk Analyst role.

PRO: Translating into Behavioral Competencies

Position: Service Desk Analyst

Defining Marketing Screening Onboarding

DrivesThe PRO

Behavioral Competencies(Why is this drive important for this position?)

A

B

C

D

A&B

A&D

HighIndependently problems solves and takes initiative to “direct traffic,” and move issues through to resolution..

Low

Technical

Mid - H

High

Specialist

Analyzes multiple technical data points to diagnose root cause and resourcefully help customers .

Highly responsive, provides consistent support even during busy times..

Communication is task and data focused.

Minimizes errors in data collection and input

Attention to detail with conscientious, accurate follow-through.

AB

CD

Defining Marketing Screening Onboarding

Share the job description

Conduct background check

Make the offer

The Screening Funnel

Candidate’s Fit to PRO

Defining Marketing Screening Onboarding

Use the Behavioral Interviewing Guide:

Defining Marketing Screening Onboarding

Components of Onboarding

Defining Marketing Screening Onboarding

• Use the PI to understand how the new hire will best Learn

• Use the PI to improve the efficacy of your coaching

Learning

Coaching

Better Initial

Performance

Defining

Marketing

Screening

Onboardin

g

How can we best coach our New Hire?The Job

The Person

Use the Coaching Guide:

Individual Motivation and Performance

What Predictive Index® Measures:

Predictive Index® and Teamwork

Your Results

• Think time• Recognition for technical/intellectual accomplishments• Freedom from office politics

• Variety• Change of pace• Mobility• Fast-forward button

• Freedom from rigid rules & tight controls• Freedom of expression• Opportunity to delegate details

• Independence, challenge, freedom• Recognition for own ideas • Control of own activities/work

• Talk time, social interaction, FUN • Public, personal, positive praise• Social acceptance/recognition• Symbols of prestige, status

• Long-term affiliation• Stable work environment• Familiar surroundings/people/work• A process

• Clear expectations • Certainty – know exactly what the rules are• Specific knowledge of job and performance feedback • Freedom from risk of error

• Encouragement, reassurance• Harmony (rather than friction)• Understanding supervision

A

B

C

D

LOW HIGH

Motivating Needs

Factor Low HIGH

AThe drive to

dominate and control

Agreeable Cooperative, unselfish Seeks harmony Risk averse Team player

Independent Assertive Self-confident Competitive Results-oriented

BThe drive to

connect positively w/

others

Reserved Task oriented Analytical Imaginative Thinks to talk

Outgoing Persuasive Empathetic Socially poised Talks to think

CThe drive for process and

stability

Impatient Intense Sense of urgency Restless Focuses on what’s hottest

Patient Calm, warm Consistent, process-oriented Comfortable with the familiar FIFO prioritization

DThe drive for certainty and

accuracy

Tolerant of risk/uncertainty Freely delegates details Uninhibited, casual Non-conforming Gives/needs less information

Prefers to minimize risk Attentive to details Conscientious, by the book Self-disciplined, precise Gives/needs more information

Likely Behaviors

With the Predictive Index® system, DWSD has an effective framework for acquiring, developing and retaining talent.