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1 www.KRA.go.ke 02/03/2017 PRE-PROPOSAL CONFERENCE WEB CONSULTANCY SERVICES . 3 rd November 2 Technical Proposal By KRA Web Transformation Project Team

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1 www.KRA.go.ke 02/03/2017

PRE-PROPOSAL CONFERENCE – WEB CONSULTANCY SERVICES

.

3rd November 2

Technical Proposal

By

KRA Web Transformation Project Team

2 www.KRA.go.ke 02/03/2017

OUTLINE OF THE PRESENTATION

Evaluation of Proposals

Overall Tender Evaluation Criteria

Tender Responsiveness

Requirements of the Technical Proposal

Comments and Suggestions of Consultants on ToRs

Professional and Academic Qualifications

Experience of consulting firms

Key Areas in the ToRs

Q&A

Contacts

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EVALUATION OF PROPOSALS

Tender Responsiveness

Technical Evaluation

Financial Evaluation

Contract Award

Contract Negotiation

Project Kick-off

4 www.KRA.go.ke 02/03/2017

OVERALL TENDER EVALUATION CRITERIA

Criteria Maximum Score

Tender responsiveness Mandatory

Weighted technical specifications

scores

80

Weighted financial and delivery

schedules

20

Total 100

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TENDER RESPONSIVENESS (MANDATORY) 1. Certificate of Registration or Incorporation

2. Duly completed signed and stamped Confidential Business Questionnaire

3. Valid Tax Compliance Certificate

4. Combined Technical and Financial Proposals

NOTE:

All documents should be submitted as follows:

i. One original document (hard)

ii. One copy of the original document (hard)

iii. One soft copy

We recommend that in any part of the documents, where consultants are expected to append their signatures, they should also stamp.

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TECHNICAL PROPOSAL (80 MARKS) 1. Technical Proposal Submission Form (template provided on page 28)

2. Firms References (template provided on page 29)

3. Comments and Suggestions of Consultants on the Terms of Reference and on Data, Services and Facilities to be provided by the procuring entity (guidelines provided on page 30; consultants should make reference to the ToRs on page 42 – 52 and Evaluation matrix on page17 - 24)

4. Description of the Methodology and Work Plan for performing the Assignment

5. Team Composition and Task Assignments (template provided on page 32)

6. Format of curriculum vitae (CV) for Proposed Professional Staff (template provided page 33 - 34)

7. Time Schedule for Professional Personnel (template provided on page 35)

8. Activity (Work) Schedule (template provided on page 36)

(Refer to Page 27 – 36)

7 www.KRA.go.ke 02/03/2017

COMMENTS AND SUGGESTIONS OF CONSULTANTS ON TORS

Responses should be based on the Terms of References (Page 42 -52)

The following titles should appear in proposals:

Background Information

Service Requirements

Proposed methodology and Tools

Mobilization Period

Reporting

Duration of the Project

Project Plan

Potential Issues/Risks

Terms of Payment

• The Evaluation Matrix (page 17 -24) provides further information that will be key in scoring proposals

8 www.KRA.go.ke 02/03/2017

PROFESSIONAL AND ACADEMIC QUALIFICATIONS

Area Lead Consultant Associate Consultant

Number of pax: 1 2

Professional

Qualifications:

Digital/Web Strategy development

Digital Communication and Branding

Change Management

Project Management with Risk

Management skills

Training and Skills Needs Assessment

(managerial, technical and creative

capabilities related to Website and

CMS management and sustainability)

Stakeholder Identification, Analysis

and Mapping

Communication and User

research

Web design and development

(both front-end and back-end

capabilities)

Content Management

(Strategies, structures and

processes)

Academic

Qualifications

Degree

Over 5 years experience

Diploma

Over 3 years experience

NB: CVs should be provided as per the format provided on page 33 -34

Certificates relevant to the outlined areas of expertise should also be included

Full Score = 30 Cut off Score = 21

9 www.KRA.go.ke 02/03/2017

EXPERIENCE OF CONSULTING FIRMS Over 5 years experience in Digital/Web Consultancy

Company profile

Reference letter from the bank

Organizational Experience:

3 Reference sites (clients), their telephone numbers, email addresses and contact person

Brief explanation of what kind of work was undertaken and the results realized within the last 5 years

NOTE:

1. The Firms’ References template is provided on page 29.

2. The explanation of work undertaken for each client should be relevant to the services that KRA seeks.

3. Full score: 25 Cut off score: 18

10 www.KRA.go.ke 02/03/2017

EXPERIENCE OF CONSULTING FIRMS Over 5 years experience in Digital/Web Consultancy

Company profile

Reference letter from the bank

Organizational Experience:

3 Reference sites (clients), their telephone numbers, email addresses and contact person

Brief explanation of what kind of work was undertaken and the results realized within the last 5 years

NOTE:

1. The Firms’ References template is provided on page 29.

2. The explanation of work undertaken for each client should be relevant to the services that KRA seeks.

3. Full score: 25 Cut off score: 18

11 www.KRA.go.ke 02/03/2017

KEY AREAS IN THE TORS Needs Assessment and Gap Analysis of the internal and external environment of KRA.

Skills assessment of the project team and staff critical to project implementation.

Provide recommendations that will guide implementation of the new solutions.

Identify key internal and external stakeholders relevant to project implementation.

Scope definition and development of technical and functional specifications.

Develop the Business Case and Project Cost Estimates/Budget options.

Recommend an internal staff structure with job descriptions relevant to the management of the new solutions.

Define and document the Information Architecture for the new solutions.

Develop the Content Management Strategy, structure and processes for organization-wide management of the new solutions.

Recommend and advise KRA on the optimal web hosting needs and security set-ups/controls that need to be considered.

Recommend and advise KRA on the software and hardware requirements for the new solutions.

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KEY AREAS IN THE TORS

Advise on the viable approaches that will lead to interfacing of the new Web portal with other business systems.

Identify, profile project risks and map out a Risk Management Strategy.

Provide a detailed Project Implementation Plan (reference to the Project Milestone Matrix on Page 51 – 52)

Training and Knowledge Transfer

NOTE:

1. Full score: 45 Cut off score: 31

2. The maximum score of the Weighted Technical specifications is 80

13 www.KRA.go.ke 02/03/2017

Q & A

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CONTACTS

Email: [email protected]