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Pre-Delivery Inspection (PDI) Procedure Polaris Supply Chain External Training Revised: December 2, 2015 Revision Number: 1 Polaris CONFIDENTIAL

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Page 1: Pre-Delivery Inspection (PDI) Procedure · Pre-Delivery Inspection (PDI) Procedure Polaris Supply Chain –External Training Revised: December 2, 2015 Revision Number: 1 Polaris CONFIDENTIAL

Pre-Delivery Inspection (PDI)

Procedure

Polaris Supply Chain – External Training

Revised: December 2, 2015

Revision Number: 1Polaris CONFIDENTIAL

Page 2: Pre-Delivery Inspection (PDI) Procedure · Pre-Delivery Inspection (PDI) Procedure Polaris Supply Chain –External Training Revised: December 2, 2015 Revision Number: 1 Polaris CONFIDENTIAL

2

Welcome

Effectively confirm corrective action and contain suspect product Polaris CONFIDENTIAL

Welcome to the Pre-Delivery Inspection Procedure: Polaris Supplier Training

Module.

In this training we will cover when to implement PDI, how to track PDI and

when a supplier should exit the PDI process.

Page 3: Pre-Delivery Inspection (PDI) Procedure · Pre-Delivery Inspection (PDI) Procedure Polaris Supply Chain –External Training Revised: December 2, 2015 Revision Number: 1 Polaris CONFIDENTIAL

3

Agenda

Pre-Delivery Inspection Procedure: Supplier Training Module

Learning Objectives

Why PDI is Important?

Bringing it all Together – flow charts

Define Training Topic – What is PDI?

Training Content

Tools and References

Demo / Example

Learning Objectives Recap

FAQ

Thank you!

Quiz

Polaris CONFIDENTIAL

Page 4: Pre-Delivery Inspection (PDI) Procedure · Pre-Delivery Inspection (PDI) Procedure Polaris Supply Chain –External Training Revised: December 2, 2015 Revision Number: 1 Polaris CONFIDENTIAL

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Learning Objectives

Clear understanding of PDI process and when to implement as a supplier

At the end of this training, participants will be able to:

• Understand the overall process of PDI and when you are required to utilize

the PDI process.

• The importance of a standardized method for PDI.

• Guidelines for PDI.

• How to use the PDI process.

Polaris CONFIDENTIAL

Page 5: Pre-Delivery Inspection (PDI) Procedure · Pre-Delivery Inspection (PDI) Procedure Polaris Supply Chain –External Training Revised: December 2, 2015 Revision Number: 1 Polaris CONFIDENTIAL

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Why is PDI Important?

PDI will help prevent reoccurrences and validate corrective actionsPolaris CONFIDENTIAL

Polaris

• Correct implementation of the PDI process will prevent reoccurrence and

ensure the corrective action is effective while minimizing impact to the line.

• Understanding and following PDI is important to Polaris as it plays a key role in

product assurance and control.

• PDI contains suspect parts within the supplier facility.

Supplier

• Suspect parts are contained within the supplier facility. This eliminates RMO’s

and the need for 3rd party sorting at Polaris.

• Improved containment and corrective action validation helps drive down PPM.

Page 6: Pre-Delivery Inspection (PDI) Procedure · Pre-Delivery Inspection (PDI) Procedure Polaris Supply Chain –External Training Revised: December 2, 2015 Revision Number: 1 Polaris CONFIDENTIAL

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Process Overview

This process is used once parts are in production Polaris CONFIDENTIAL

P

P

A

P

Supplier

QualificationPDP

EOL

Safe Launch

Supplier Performance

Product

Assurance

ControlMonitoring Improvement

APQPQuality Event

Resolution

Supplier On-

Boarding

………….Serial

Production…….………MaturityVolume Ramp….SOP PPAP…..APQP……

SupplierSelection

The Quality Lifecycle Management process is a

process to ensure product quality assurance.

Critical Process Steps:

This will be your guide in the presentation to give you an understanding of the PDI

topic and its benefits to you.

Process Usage:

Supplier has issue that meets

PDI selection guideline

Part’s out of tolerance

dimension is added to PDI

form

PDI data is monitored to identify root cause and

implement CA

PDI is discontinued

once criteria is met or granted

approval

Page 7: Pre-Delivery Inspection (PDI) Procedure · Pre-Delivery Inspection (PDI) Procedure Polaris Supply Chain –External Training Revised: December 2, 2015 Revision Number: 1 Polaris CONFIDENTIAL

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Process Flow

PDI process should be discontinued once the CA has been implemented and validated

Polaris CONFIDENTIAL

Critical Takeaways:

• Inspection sheet is completely filled out with lot information and yield rates

• Corrective action implementation date is understood to indicate a clean starting

point

• Agree upon data submission frequency with Polaris SQE or Plant Quality

Supplier issue is

reviewed to determine

whether PDI is

applicable

No

No action or SCAR is

issued

Inspection Sheet and

Visual Aid sheet is

filled out and sent by

SQE or plant Quality to

the supplier for PDI

implementation

Yes

Supplier implements

PDI and submits

updates to SQE or

Plant Quality as

requested. Use

Certified ID Process

OPS-PROC-0105 to ID

shipments.

Corrective action is

implemented and

supplier meets PDI exit

criteria

Supplier agrees to

implement PDIYes

No

Yes

Discontinue PDI

process

Page 8: Pre-Delivery Inspection (PDI) Procedure · Pre-Delivery Inspection (PDI) Procedure Polaris Supply Chain –External Training Revised: December 2, 2015 Revision Number: 1 Polaris CONFIDENTIAL

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Process Definition

Review RMO or incident information to determine whether PDI is applicable

Polaris CONFIDENTIAL

• Supplier Quality or Plant Quality determine whether supplier incident meets PDI

criteria

• This includes international Supplier Quality if support is needed with international suppliers

• PDI criteria is referenced on Pre-Delivery Inspection Procedures and Criteria OPS-PROC-0109

• Supplier is notified by Supplier Quality or Plant Quality

Supplier has issue that meets

PDI selection guideline

Part’s out of tolerance

dimension is added to PDI

form

PDI data is monitored to identify root cause and

implement CA

PDI is discontinued

once criteria is met or granted

approval

Page 9: Pre-Delivery Inspection (PDI) Procedure · Pre-Delivery Inspection (PDI) Procedure Polaris Supply Chain –External Training Revised: December 2, 2015 Revision Number: 1 Polaris CONFIDENTIAL

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Training Content

Inspection Sheet is filled out for each shipment during PDI processPolaris CONFIDENTIAL

Supplier has issue that meets

PDI selection guideline

Part’s out of tolerance

dimension is added to PDI

form

PDI data is monitored to identify root cause and

implement CA

PDI is discontinued

once criteria is met or granted

approval

• Supplier Quality or Plant Quality fill out Part #, Part Name, Supplier, Inspection Item, Spec and Quantity on the Inspection Sheet

• Supplier is responsible for filling out the remaining columns for each shipment

• ‘Quantity No Good’ will automatically highlight red if there are any non-conforming parts found

• No more than 5 items/characteristics should be utilizing PDI at a single supplier• Too many inspection items/characteristics reduces the effectiveness of the check

Polaris Supplier

Page 10: Pre-Delivery Inspection (PDI) Procedure · Pre-Delivery Inspection (PDI) Procedure Polaris Supply Chain –External Training Revised: December 2, 2015 Revision Number: 1 Polaris CONFIDENTIAL

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Training Content

Strive for zero non conforming product!Polaris CONFIDENTIAL

Supplier has issue that meets

PDI selection guideline

Part’s out of tolerance

dimension is added to PDI

form

PDI data is monitored to identify root cause and

implement CA

PDI is discontinued

once criteria is met or granted

approval

• The supplier and Supplier Quality or Plant Quality will monitor the PDI data to

track progress

• The supplier must go 60 days or 6 shipments, whichever is greater, with zero non conforming product found

• Any exception to the above exit criteria must be preapproved by Supplier Quality or Plant Quality

• The action register should be utilized in the event non conforming product is

found during PDI

• New or additional corrective actions will be tracked on the action register

Page 11: Pre-Delivery Inspection (PDI) Procedure · Pre-Delivery Inspection (PDI) Procedure Polaris Supply Chain –External Training Revised: December 2, 2015 Revision Number: 1 Polaris CONFIDENTIAL

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Training Content

Sufficient evidence or justification must be provided to discontinue PDI

Polaris CONFIDENTIAL

Supplier has issue that meets

PDI selection guideline

Part’s out of tolerance

dimension is added to PDI

form

PDI data is monitored to identify root cause and

implement CA

PDI is discontinued

once criteria is met or granted

approval

• The supplier may discontinue PDI once the exit criteria has been achieved from

the time of corrective action approval

• In special cases a supplier may discontinue PDI for reason other than the exit

criteria. Below are some examples:

• Paint supplier may have a target FPY rate instead of zero non conformances

• A supplier may not be capable of holding the print tolerance and requests and submits a DCR or PCR

• A supplier chooses to implement the same PDI inspection process into their Control Plan and Process Flow

• A supplier has reviewed and received pre approval from Supplier Quality or Plant Quality

Page 12: Pre-Delivery Inspection (PDI) Procedure · Pre-Delivery Inspection (PDI) Procedure Polaris Supply Chain –External Training Revised: December 2, 2015 Revision Number: 1 Polaris CONFIDENTIAL

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Tools / Other References

PDI FormPolaris CONFIDENTIAL

• The PDI instructions and tools can be found within the Pre-Delivery Inspection

Form that can be found in the PDI section of the SQAM.

Instructions Page: PDI

implementation and use

instructions. This training

should be used as a

supplement to the

Instructions Page.

Inspection Sheet: Sort

results and data are

recorded and tracked on

the Inspection Sheet.

Page 13: Pre-Delivery Inspection (PDI) Procedure · Pre-Delivery Inspection (PDI) Procedure Polaris Supply Chain –External Training Revised: December 2, 2015 Revision Number: 1 Polaris CONFIDENTIAL

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Tools / Other References

PDI TEX document pagesPolaris CONFIDENTIAL

• The PDI instructions and tools can be found within the Pre-Delivery Inspection

Form that can be found in the PDI section of the SQAM.

Visual Aids: Pictures of

the defect should be

attached along with work

instructions for the

associate completing the

inspection.

Corrective Action Plan:

Corrective actions are

tracked to ensure closure.

Page 14: Pre-Delivery Inspection (PDI) Procedure · Pre-Delivery Inspection (PDI) Procedure Polaris Supply Chain –External Training Revised: December 2, 2015 Revision Number: 1 Polaris CONFIDENTIAL

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Tools / Other References

PDI TEX document pagesPolaris CONFIDENTIAL

• The PDI instructions and tools can be found within the Pre-Delivery Inspection

Form that can be found in the PDI section of the SQAM.

• .

PDI Guideline: A list of scenarios that

would warrant PDI initiation. This list

is a starting point. Associates should

use their judgement and discretion

when implementing PDI.

PDI Flowchart: PDI flowchart that

can also be referenced in this

training.

Page 15: Pre-Delivery Inspection (PDI) Procedure · Pre-Delivery Inspection (PDI) Procedure Polaris Supply Chain –External Training Revised: December 2, 2015 Revision Number: 1 Polaris CONFIDENTIAL

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Demo / Example

PDI is only effective if corrective actions are being implementedPolaris CONFIDENTIAL

A Polaris supplier continued to have reoccurrences which drove their PPM above

20,000 YTD. Their corrective actions were not effectively confirmed which led to

non conforming product being shipped.

The Polaris supplier implemented PDI on multiple parts:

After two months the Suppliers PPM was less than 2,000

This trend continued until the supplier began adding

additional parts to the PDI list. Their PPM escalated

to 4,000 after adding many more parts.

Why do you think this happened?

The PDI list was too extensive which limited the associates ability to effectively

check each item.

Action must be taken when non-conforming product is found in order to

identify the root cause and increase yield rates!

Page 16: Pre-Delivery Inspection (PDI) Procedure · Pre-Delivery Inspection (PDI) Procedure Polaris Supply Chain –External Training Revised: December 2, 2015 Revision Number: 1 Polaris CONFIDENTIAL

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As a supplier, you should understand:

• Understand the overall process of PDI and when you are required to utilize the PDI process.

• Understand when PDI is required.

• The importance of a standardized method for PDI.

• Guidelines for PDI.

Learning Objectives Recap

Clear understanding of PDI process and when to implement as a supplier

Polaris CONFIDENTIAL

Page 17: Pre-Delivery Inspection (PDI) Procedure · Pre-Delivery Inspection (PDI) Procedure Polaris Supply Chain –External Training Revised: December 2, 2015 Revision Number: 1 Polaris CONFIDENTIAL

Contact Justin Smoker for additional questions or comments17

Q-Why do we need to use a standard method for PDI?

A-To ensure data is thoroughly tracked and all the necessary

steps are taken to effectively use PDI.

Q-What are common pitfalls with PDI?

A-Too many inspection items are on PDI and corrective action

is not taken.

FAQ

Polaris CONFIDENTIAL

Page 18: Pre-Delivery Inspection (PDI) Procedure · Pre-Delivery Inspection (PDI) Procedure Polaris Supply Chain –External Training Revised: December 2, 2015 Revision Number: 1 Polaris CONFIDENTIAL

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Thank you!

Thank you!Polaris CONFIDENTIAL

Thank you for taking the time to complete the Pre-Delivery Inspection

Procedure: Polaris Training Module.

Questions? Please contact your SQE or SDE.

If you have other ideas for training please contact the Supply Chain Trainer