practical end user computing

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© 2009 VMware Inc. All rights reserved Practical End User Computing Featuring VMware View, ThinApp and Horizon Application Manager Josh Liebster, Sr. Systems Engineer

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Practical End User Computing. Featuring VMware View, ThinApp and Horizon Application Manager. Josh Liebster, Sr. Systems Engineer. The Big Question. What Do You Want Your Users to Have?. Do you want them to have an OS? Or do you want them to have apps?. Delivering Desktops. - PowerPoint PPT Presentation

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Page 1: Practical End User Computing

© 2009 VMware Inc. All rights reserved

Practical End User Computing

Featuring VMware View, ThinApp and Horizon Application Manager

Josh Liebster, Sr. Systems Engineer

Page 2: Practical End User Computing

2

The Big Question

Page 3: Practical End User Computing

3

What Do You Want Your Users to Have?

Do you want them to have an OS?

Or do you want them to have apps?

Page 4: Practical End User Computing

4

Delivering Desktops

Page 5: Practical End User Computing

5

VMware View Delivers “Desktop as a Managed Service”

CONNECTMANAGESIMPLIFY

DesktopService

Secure UniversalAccess

App CatalogService

DataService

Users, Desktops, Apps, Data

Policies

End Users

ViewThinAp

p

View ThinApp

VMware View

VMware View Composer

VMware ThinAppVMware View Clients

VMwareView Manager

VMware View Architecture

• “Persona” Management• New AV protection framework• Extension Services• Performance and Capacity Management

Page 6: Practical End User Computing

6

View and ThinApp: Deliver Desktops as a Managed Service

CONNECTMANAGESIMPLIFY

DesktopService

Secure UniversalAccess

App CatalogService

DataService

Users, Desktops, Apps,

Data Policies

End Users

View

View

View Broker

Page 7: Practical End User Computing

7

VMware View Solution Overview

SIMPLIFY MANAGE CONNECT• View Manager• View Composer• ThinApp• Persona Management• Extension Services• vShield Endpoint• vCenter Operations

Manager for View

• vSphere for Desktop• vCenter for Desktop• View Storage Accelerator

• View with PCoIP• PCoIP Optimization

Controls• View Clients• View Media Services• Continuity Services

Page 8: Practical End User Computing

8

Simplify

• vSphere for Desktop (Enterprise Plus)• vCenter for Desktop (Standard)• View Storage Accelerator (New 5.1)

Flexible and Dynamic IT Infrastructure

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9

Tight integration with vSphere

DRS allocates resources on demand

Fault Tolerance and High Availability

Auto-deploy ESX hosts

Details

Benefits

Standardize on the leading Cloud Infrastructure platform

Easily scale to 10’s or 1000’s of desktops Deliver business agility Protect and recover quickly from downtime Improve service levels Ensure optimal desktop performance

VMware vSphere and vCenter Server

Enable business agility and cloud service levels

Page 10: Practical End User Computing

10

Overview

Benefits

Reduce storage cost Decrease peak IOPS load on storage

Ensure consistent user experience by handling worst case usage

Allow larger client scale on same resources

View Storage Accelerator *new*

Optimize storage and improve desktop performance

In-memory cache of common block reads

Applicable to all types of desktops

Completely transparent to the guest

100% server based

No special array technology needed

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11

Sample Data: Windows 7 – Single host boot storm

• ~80% reduction in peak IOPS• ~45% reduction in average IOPS• ~65% reduction in peak throughput• ~25% reduction in average throughput

Peak IOPS Avg IOPS0

2000

4000

6000

8000

10000

12000

14000

16000

18000

IOPS

View Storage Accelera-tor DisabledView Storage Accelera-tor EnabledIO

PS

Peak throughput Avg throughput0

50

100

150

200

250

300

350

Bandwidth consumption

View Storage Accelera-tor DisabledView Storage Accelera-tor EnabledM

Bps

Page 12: Practical End User Computing

12

Manage

• View Manager• View Composer• ThinApp• Persona Management• Extension Services• vShield Endpoint

Secure and Control Your Cloud

Page 13: Practical End User Computing

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Simple management console Visibility to desktop environment through single

dashboard interface Manage users, data and settings through

administrative interface Improved Admin UI response time *new*

Details

Benefits

Centralized desktop management

Streamline tasks from hours to minutes

Easily apply desktop policy or application access to users or groups

Trouble shoot issues and monitor issues

View Manager

Simplify management with a unified console

Page 14: Practical End User Computing

14

Create new desktops from templates

Automate provisioning of desktops from a centralized location

Set group policies to assign end-point to virtual desktop

Details

Benefits

Reduce complexity and increase consistency

Minimize time to create new desktops

Rapidly respond to business needs

Quickly entitle is or disable users and groups

View Manager

Flexible desktop provisioning to quickly respond to changing needs

VM Template

View Manager

vCenter Server

Page 15: Practical End User Computing

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Decouples applications from OS

Encapsulates data and applications into an executable file

Agentless architecture

Details

Benefits

Simplify patching and updating by touching smaller number of images

Push out updates to thousands of desktops without disruption to the end-user

Improve performance and reduce costs

ThinApp

Minimize application conflicts and reduce costs

Operating System

Application Application

Operating System

VOS VOS

Application

sandbox

Application

sandbox

App Files App Files

Page 16: Practical End User Computing

16

Create linked clones from master image

Separation of base OS image, user data disks and applications

Use smaller images and leverage tiered storage

Standalone View Composer Server *new*

Details

Benefits

Simplify patching and updating by touching smaller number of images

Push out updates to desktops without end-user disruption

Easily scale and manage thousands of desktop *new*

View Composer and ThinApp

Streamline desktop image and application management

Page 17: Practical End User Computing

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Secure data in data center Unified access to View, Terminal Servers, Blade

PCs, Phyiscal Desktops View Security Server 2 Factor Authentication Support Configurable cut and paste policies

Details

Benefits

IP protected behind firewall Ensure regulatory compliance Single point of brokering for different types of

sessions Choices in two-factor authentication solutions

*new*

View Manager – Security ServerEnable secure access and data protection

Page 18: Practical End User Computing

18

Just in time retrieval of user persona

Maintain personalization between sessions on virtual and physical desktops *new*

No dependency on Roaming Profiles or extra infrastructure

Details

Benefits

Reduce desktop costs by using stateless floating desktops

Simplify management and deployment

Streamlines physical to virtual desktop migration

Give users consistent desktops

Faster log in times

View Persona Management

Efficiently preserve user settings and reduce desktop TCO

Page 19: Practical End User Computing

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Data hosted in datacenter

Secure and encrypted end point access

Configurable security settings

vShield Endpoint offloads anti-virus protection, partner integration possible

Details

Benefits

IP protected behind firewall

Visibility to maintain compliance

Choices in two-factor authentication solutions *new*

Improve performance by eliminating AV boot storms

vShield Endpoint (plus 3rd Party Vendor AV solution)Ensure desktop security and virus protection

Cloud Infrastructure

agent agent agent agent agent agent

agent agent agent agent agent agentAV

Page 20: Practical End User Computing

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Connect

• VMware View with PCoIP• PCoIP Optimization Controls• View Clients• View Media Services• Continuity Services

Seamless End-User Experience

Page 21: Practical End User Computing

21

Optimized for LAN and WAN environments

Software based protocol with optional hardware acceleration

Adaptive protocol adjusts to network conditions

Progressive build of graphics

Details

Benefits

Deliver best possible desktop performance

Ensures a responsive desktop while graphics and pages are rendering

Provides end-users with the most optimal user experience

VMware View with PCoIP Display Protocol

Deliver the Best End-User Desktop Experience

Page 22: Practical End User Computing

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Configurable settings by GPO

Enable or disable build to lossless

Enable Client side caching

Enable or disable build to lossless

Adjustable frame rate setting

Adjust max bandwidth per session

Details

Benefits

Flexible configurations to address a wide variety of use cases and requirements

Increase user density and scalability on the WAN

Delivers the best experience across the LAN and WAN

PCoIP Optimization Controls

Adjustable setting by user, desktop or group for the best experience

Page 23: Practical End User Computing

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View Clients for Windows, Mac and Ubuntu Linux based desktops and laptops

Windows and Linux based thin clients and zero clients

Mobile clients for iPad and Android (Google, Kindle, Cius, Android)

Details

Benefits

Securely embrace BYOD initiatives

Enable and secure tablet devices

Reduce TCO with repurposed PCs

Increase end-user flexibility with access from a wide variety of devices

Deliver a seamless end

VMware View Client for Online and Mobile Access

Flexible access to a desktop that follows you - Everywhere

Page 24: Practical End User Computing

25

Integrated UC solution with virtual desktop Support for software based 3D graphics

(OpenGL.21, DirectX9) Location based printing USB and multimedia redirection *Improved* Copy / paste between physical and virtual

Details

Benefits

Increase end-user productivity with follow me desktop and phone

Leverage existing VOIP investments

Deliver a traditional desktop experience with USB and printing support

Enable more use cases with 3D graphics requirements

View Media Services

Optimize usability and end-user productivity

Page 25: Practical End User Computing

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Automatically detect network loss and reconnect the user session

Streamlined Login: Single Sign-on

Enable smart and proximity cards

Enable biometric devices

Details

Benefits

Seamless experience on unreliable networks

Decrease end-user downtime and re-login

Improves end-user productivity

Decrease login times

Support for a wide array of authentication devices and cards

Continuity Services

Deliver a seamless, uninterrupted experience

X

Username:Password:

Connection Server

Page 26: Practical End User Computing

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View 5.1 New Features Overview

Connect

Manage

Simplify

• Newly implemented USB redirection stack • Radius Authentication (more options)• More clients (e.g. New Mac Clients) • PCoIP & User Experience improvements• Local Mode enhancements

• Admin UI Performance Enhancements• Persona Management for physical machines• Persona Management Migration tool• Support for Pre-created AD machine accounts• Large scale tuning and best practices

• View Storage Accelerator• View Composer Array Integration (Tech Preview)• Cluster size expansion for NFS Datastores• Standalone View Composer Server• Customer Experience Improvement Program

Page 27: Practical End User Computing

28

Delivering Apps

Page 28: Practical End User Computing

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VMware View and ThinApp

CONNECTMANAGESIMPLIFY

DesktopService

Secure UniversalAccess

App CatalogService

DataService

Users, Desktops, Apps, Data

Policies

End Users

ViewThinAp

p

View ThinApp

VMware View

Page 29: Practical End User Computing

30

VMware EUC Platform for the Post-PC Era

CONNECTMANAGESIMPLIFY

DesktopService

App CatalogService

DataService

Secure UniversalAccess

Users, Desktops, Apps,

Data Policies

End Users

Universal “Broker” of

Services

Page 30: Practical End User Computing

31

SaaS Breaks Traditional I.T. Services

Corporate

I.T.

Security InformationAnd Event

Management

Identity and Access

Management

Governance,Risk and

ComplianceManagement

BusinessService

Management

Purchasing and Contract

Management

SaaS can for organizations into different purchase

models and vehicles for every Saas, with no integration with existing purchasing and RFx processes.

Page 31: Practical End User Computing

32

Integrating with SaaS

Single Sign-On

Provisioning and Deprovisioning

Auditing and Event Management

Billing and License Management

ISV

s

Ent

erpr

ise

Discrete APIs, each requiring point to point integration.

Page 32: Practical End User Computing

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Managing the Explosion of SaaS is Hard

ProvisioningAudit

BillingSingle Sign-on

Page 33: Practical End User Computing

34

Managing SaaS Doesn’t Need to be Hard

ProvisioningAudit

BillingSingle Sign-on

Page 34: Practical End User Computing

35

Consumerization creates new problems

Corporate

I.T.

Windows’ applications often

need to be accessed on

devices that do not natively support

them

Page 35: Practical End User Computing

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Running the Best App on the Right Device is Hard

SaaS

Windows Apps

Android Apps

VDI

TerminalSerives

iOS Apps

Page 36: Practical End User Computing

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CONNECTMANAGESIMPLIFY

DesktopService

Secure UniversalAccess

App CatalogService

DataService

End Users

HTML 5

Horizon

Horizon: Setting Application, Data, and Device Policies

FederatedDirectoryServices

Usage Tracking

& Reporting

File / DataPolicies

PaymentServices

UserEntitlements,Settings, &

Policies

DevicePolicies

Users, Apps, Data Policies

Page 37: Practical End User Computing

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Non-PC/Wireless

Kiosk/Internet

Non-PC/Corporate Network

PC/Corporate Network

Context Aware Application Launching

• Device Type + Communications Type + Location + Authentications Type = Context• Context aware app launching always present the highest quality and most secure

application experience

Page 38: Practical End User Computing

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Email

HR App

Horizon Connector

Horizon Your Cloud, Your Policy. Your Choice

AD

Horizon Application

Manager

FutureSaaS Apps

SharePointMSOffice App 1 App 2

Page 39: Practical End User Computing

41

Where are we headed for the User?

My Apps, My Files, Native Device Experience

Page 40: Practical End User Computing

© 2009 VMware Inc. All rights reserved

Thank you!