prabhu final sai final report

Upload: senthil00000

Post on 30-May-2018

214 views

Category:

Documents


0 download

TRANSCRIPT

  • 8/14/2019 Prabhu Final Sai Final Report

    1/109

    CHAPTER 1

    INTRODUCTION

    1

  • 8/14/2019 Prabhu Final Sai Final Report

    2/109

    1.1 INTRODUCTION ON SAFETY AND WELFARE MEASURES

    Industrial progress of a country greatly depends on its labour workforce. Safety and

    welfare are considered as the most important terms that are associated with each and every

    employee working in a factory. Safety and welfare are two closely related factors to work

    because it provides greater satisfaction at their work place. Safety is biggest asset for an

    employee since it has a direct impact on life. Welfare and safety measures is the combination

    of psychological and environmental circumstance that cause a person to truthfully say I am

    satisfied with the safety and welfare schemes that my organization provides. Safety means

    freedom from danger, injury or risk. Industrial workers are exposed to several types of hazards

    and accidents. Due to the rapid industrialization, mechanical, chemical, electrical and radiation

    hazards have increased. An industrial accident is a sudden and unexpected occurrence in anindustrial undertaking causing body injury to one or more persons.

    According to the factories act, 1948 Safety is an occurrence in an industrial

    establishment causing bodily injury to a person which makes him unfit to resume his duties in

    the next 48 hrs. In other words it is an unexpected and sudden event arising out of and in the

    course of employment. However, self-inflicted injuries, injuries inflicted with the consent of

    person cannot be regarded as accidents.

    The concept of safety and labour welfare is flexible and elastic and differs widely with

    time, region, industry, social values and customs, degree of industrialization, the general socio-

    economic development of the people and the political ideologies prevailing at a particular time.

    The ILO report refers to labour welfare as: Such services, facilities and amenities as may be

    established in or in the vincity of undertakings to enable the person employed in them to perform

    their work in healthy, congenial surroundings and provided with amenities conducive to good

    health and high morale. Labour welfare is a very broad term, covering social security and such

    other activities as medical aid, crches, canteens, recreation, housing, adult education,

    arrangements for the transport of labour to and from the work place.

    2

  • 8/14/2019 Prabhu Final Sai Final Report

    3/109

    The term welfare not only includes the minimum standard of hygiene and safety laid down in

    general labour legislation, but also such aspects of working life as social insurance schemes,

    measures for the protection of women and young workers, limitation of hours of works, paid

    vacations, etc.

    In the narrow sense, welfare in addition to general physical working conditions is mainly

    concerned with the day to day problems of the workers and the social relationships at the place

    of work. The main purpose of the safety and welfare provided to the worker is to enable him to

    work satisfactorily in the work place so as to get maximum level of outcome and to create a

    sense of belongingness towards the organization.

    Industrial safety and efficiency are directly related to each other. Safety measures

    prevent accidents and ensure regular flow of work. Safety also helps to improve the morale and

    productivity of workers. It contributes to team work and the sense of belonging among

    employees.

    The following are the various safety and welfare measure provided by

    THE FACTORIES ACT 1948

    SAFETY AND WELFARE MEASURES:

    The Factories Act, in India was first passed in 1881. It aimed at for protecting children

    from exploitation and providing for some health and safety measures for all workers. The present

    Act came into force on April 1 1949. Its object is to implement many of the provisions of the

    International Labour Organizations (ILO) Code on Industrial Safety.

    SAFETY (Section 21 to 40)

    1. Fencing of Machinery (Section 21)

    2. Work on or near Machinery in motion (Section 22)

    3. Employment of Young person on Dangerous Machines (Section 23)

    3

  • 8/14/2019 Prabhu Final Sai Final Report

    4/109

    4. Striking gear and devices for cutting off power (Section 24)

    5. Self acting Machines (Section 25)

    6. Casing of new machinery (Section 26)

    7. Prohibition of Employment of Women and Children near Cotton opener (Section 27)

    8. Hoists and lifts (Section 28)

    9. Lifting machines, chains, ropes and lifting tackles (section 29)

    10. Revolving machinery (section 30)

    11. Pressure plant (section 31)

    12. Floors, stairs and means of access (Section 32)

    13. Pits, sumps, opening in floors etc. (section 33)

    14. Excessive weights (Section 34)

    15. Protection of eyes (Section 35)

    16. Precaution against dangerous fumes (Section 36)

    17. use of portable electric light (Section 36A)

    18. ]Precautions against explosives or inflammable dust, gas etc. (Section 37)

    19. Precaution in case of fire (Section 38)

    20. Suitability of Building, Machinery or Plant (Sections 39,40 and 40A)

    21. Safety Officers (Section 40B)

    4

  • 8/14/2019 Prabhu Final Sai Final Report

    5/109

    HAZARDOUS PROCESSES (Sections 41 A 41 H)

    1. Site Appraisal Committees and their Functions (Section 41 A)

    2. Disclosures by the occupier (Section 41 B)

    3. Responsibility of the Occupier in respect of Hazardous processes (Section 41 C)

    4. Inquiry Committee (Section 41 D)

    5. Emergency Standards (Section 41 E)

    6. Permissible Limits (Section 41 F)

    7. Workers participation in Safety Measures (Section 41 G)

    8. Warning about imminent danger (Section 41 H)

    WELFARE OF WORKERS (Section 42 to 49)

    1. Washing facilities (Section 42)

    2. Facilities for storing and drying clothes (section 43)

    3. Sitting Facilities (Section 44)

    4. First Aid appliance (Section 45)

    5. Canteen (Section 46)

    6. Shelters, rest rooms and lunch rooms (Section 47)

    7. Crches (Section 48)

    8. Welfare officers (Section 49)

    5

  • 8/14/2019 Prabhu Final Sai Final Report

    6/109

    1.2 INDUSTRY PROFILE

    The first railway on Indian sub-continent ran over a stretch of 21 miles from Bombay toThane. The idea of a railway to connect Bombay with Thane, Kalian and the Thal and Bhore

    Ghats inclines first occurred to Mr.George Clark, the chief engineer of the Bombay Government,

    during a visit to Bhandub in 1843.

    The formal inauguration ceremony was performed on 16th April 1853, when 14 railway

    carriages carrying about 400 guests left Bore Bunder. The first passenger train streamed out of

    Howrah station designed for Hooghly, a distance of 24 miles, on 15th August, 1854. Thus the

    first section of the East Indian Railways was opened as the public traffic, inaugurating thebeginning of railway transport on the Eastern side of the sub-continent.

    In south the first line was opened on 1 st July 1856 by the Madras Railway Company. It

    ran between Vyasrpady and Wallajah road (Arcot), a distance of 63 miles. In the north a length of

    119 miles of line was laid from Allahabad to Kanpur on 3rd March 1859. These were the small

    beginning which in due course developed in to a network of railway lines all over the country.

    By 1880 the Indian railway system had a route mileage of about 9000 miles. Indian railways, the

    premier transport organization of the largest rail network in Asia and the worlds second largest

    under one management.

    THE RAILWAYS ZONES ARE

    1. South East Central Railway

    2. Central Railway

    3. East Central Railway

    4. East Cost Railway

    5. Eastern Railway

    6. North Eastern Railway

    6

  • 8/14/2019 Prabhu Final Sai Final Report

    7/109

    7. North Western Railway

    8. North Eastern Frontier Railway

    9. Northern Railway

    10. South Central Railway

    11. South Eastern Railway

    12. South Western Railway

    13. Southern Railway

    14. Western Central Railway

    15. Western Railway.

    PRODUCTION UNITS

    1. Chittaranjan Loco Works

    2. Diesel-Loco Modernization of workshops

    3. center for railway information system

    4. Container Corporation of India Ltd

    5. Indian Railway Catering and Tourism Corporation Ltd

    6. Indian Railway Finance Corporation IRCON International Ltd

    7. Konkani Railway Corporation

    8. Mumbai Railway Vikas Corporation

    9. RAILTEL Corporation of India Ltd

    10. Pipavav Corporation Ltd.

    7

  • 8/14/2019 Prabhu Final Sai Final Report

    8/109

    OTHER ORGANIZATIONS UNDER INDIAN RAILWAYS

    1. Rail Vikas Nigam Ltd

    2. Central organization for railway electrification

    3. Delhi Metro Rail Corporation

    4. Federation of Railway Officers Associations

    5. Indian Railway Accounts Service Association

    6. Indian Railway Accounting Reforms

    7. Indian Railway Central Organization for Telecom

    8. Indian Railway Stores Services

    9. Indian Railway Welfare Organization

    10. Indian Railways Institute of Electrical Engineering

    11. Indian Railway Institute of Signal Engineering and Telecommunications of Railway

    Transport

    12. National Rail Museum

    13. Railway Recruitment Boards

    14. Railway Staff College, Baroda

    15. Research Design and Standards Organization

    16. Indian Railway Institute of Mechanical and Electrical Engineering.

    TERRITORIAL READJUSTMENT OF ZONES AND IN-HOUSE

    REFORMS

    8

  • 8/14/2019 Prabhu Final Sai Final Report

    9/109

    In order to bring about greater efficiency in administration, speedy implementation of

    ongoing projects, better customer care, reduction of workload on General Managers etc., Indian

    Railways have decided to create seven new zones by territorial re-adjustment of existing zones.

    The new zones, having limited financial burden on Railways, will have thin and lean, efficient

    and modern administrative set up. Two of the new zones have already started functioning.

    NATIONAL RAIL VIKAS YOJANA

    With a view to complete strategically important projects within a stipulated period of

    time, a non-budgetary iniative for the development of railways has been launched. Under the

    scheme all the capacity bottlenecks in the critical sections of the railway network will be

    removed at an investment of Rs.15000crores over the next five years. These projects would

    include:

    1. Strengthening of the golden quadrilateral to run more long-distance mail/express and

    freight trains at a higher speed of 100kmph.

    2. Strengthening of rail connectivity to ports and development of multimodal corridors to

    hinterland.

    3. Construction of four mega bridges-two over River Ganga, one on River Brahmaputra,

    and one over river kasi.

    4. Accelerated completion of those projects nearing completion and other important

    projects.

    NEW STEPS TOWARDS SAFETY AND SECURITY

    Safety of 13 million passengers that Indian Railways serve every day is of paramount

    importance to the system. Over the years, apart from the regular safety norms followed, the

    network has taken a number of steps through innovative use of technology and stepped up

    training to its manpower to enhance safety standards. Constitution of Rs 17000 crores non-

    lapsable Special Railway Fund (SRSF) to replace the arrears of aging assets of railway over the

    next six years has been a historical move in this direction.

    9

  • 8/14/2019 Prabhu Final Sai Final Report

    10/109

    A number of distressed bridges, old tracks, signaling system and other safety

    enhancement devices will be replaced during this period. Extensive field trials of the anti-

    collision Device (ACD), indigenously developed by Konkani Railway, is going on and once

    deployed across the Zonal Railways, this innovative technology will help railways accidents due

    to collision between trains. Security of railway passengers is at present a shared responsibility of

    the Railway Protection Force (RPF) and the Government Reserve police (GRP). Efforts on to

    amend the Railway Act it give more powers to the RPF in ensuring security of passengers on

    trains and within Railway premises. Development of Women Police Force has been made for

    security and assistance of women passengers.

    IMPROVING FINANCIAL HEALTH:

    The financial position of Indian Railway has been slowly but steadily improving. Some

    of the highlights of the financial performance during 2001-2002 include: improved operating

    ratio from 98.8 percent to 96.6 percent, savings in ordinary working expenses of Rs.1487 crores.

    Depreciation Reserve Fund (DRF) balance goes up from Rs.78.04 crores during March in last

    year to Rs.632.99 corers this year. Railways have established a new milestone in incremental

    freight loading during July this year by carrying 5.70 million tones of goods. Freight loading for

    the last financial year crossed the target and attained 492.31 million tones.

    NEW TRENDS IN PASSENGERS AMENITIES

    To take care of the unreserved segment of the passengers, a new pilot project on

    computer based unreserved ticketing has been launched. Of the 13 million passengers served by

    the network every day, nearly 12 million are unreserved passengers. To cater to this huge

    segment, computer based ticketing systems has been launched for all most all important stations.

    With this, unreserved tickets can be issued even from locations other than the boarding station

    and will reduce crowds at booking offices and stations.

    10

  • 8/14/2019 Prabhu Final Sai Final Report

    11/109

    Indian railway catering and Tourism Corporation with the assistance of center for

    Railway Information System have launched online ticketing facility. Computerized reservation

    facilities were added at 245 new locations. At present these facilities are available at 758

    locations in the country covering about 96 percent of the total workload of passenger reservation.

    Computerized reservation related enquiries about accommodation availability, passengers status,

    train scheduled, train between pair of stations etc., have been made web enabled.

    A pilot project for issuing monthly and quarterly season tickets through Automated Teller

    Machine (ATM) has been launched in Mumbai this year and has been found very successful.

    Another pilot project for purchasing tickets including monthly and quarterly season tickets

    through smart card has also been launched.

    National Train Enquiry System has been started in order to provide upgraded passenger

    information and enquiries. This system provides the train running position on a current basis

    through various output devices such as terminals in the station enquiries and Interactive Voice

    Response System (IVRS) at important railway stations. So far the project has been implemented

    at 98 stations.

    TIE-UP WITH FOREIGN RAILWAYS

    Indian Railways is in constant touch with Railways across the world to bring in state-of-

    art facilities in its system. Towards this, a memorandum of understanding was signed during the

    English Session of the Indo-Austria Joint Economic Commission held in Vienna. This seeks to

    promote and deepen long-term infrastructure Specific Corporation between Indian and Austrian

    Railways to their mutual benefit.

    COMPANY PROFILE - INTEGRAL COACH FACTORY (ICF)

    INTRODUCTION OF THE FIRM

    Integral Coach Factory is an ISO-9001 company. It has its own Design and

    Development wing, the infrastructure and technical knowhow to manufacture sophisticated

    11

  • 8/14/2019 Prabhu Final Sai Final Report

    12/109

    modern coaches. ICF all-steel, all-welded, light-weight; integral coaches with anti-telescopic

    and construction. The ICF combines the three major factors of modern passenger transport:

    - Speed, Comfort and Safety.

    Initially, ICF was designed to produce only broad gauge shells, which were to be

    furnished by the zonal railways. Later, a separate furnishing division was set up in view of the

    serve limitation capacity of railway workshops and also to take advantages of mass production

    techniques. Presently, Coach Production is done in shell division and Furnishing division.

    ICF manufactured around 125 different types of coaches. They can be broadly classified

    into Self-propelled coaches, Trailer coaches, AC coaches, Conventional coaches and Special

    coaches like palace on wheels. ICF produced 34,022 coaches as on March 2004. ICF

    manufactured and supplied 150 containers to Container Corporation India in addition to coaches,

    production in the last four years. ICF has exported Coaches, Bogies and Spares to 11 countries.

    TWO DIVISIONS IN ICF

    1. Shell Division

    2. Furnishing Division

    SHELL DIVISION

    The coach manufacturing starts from Shell Division, where the body shell and Bogie

    Assembles are done. The body shell assembly is of all welded integrated design and it consists

    of under frame, sidewall, roof and end wall assemblies. A shell is made of one body shell fitted

    on two bogies. A sheet metal shop produces all sheet metal items required for the manufacture of

    under frame, sidewall and roof.

    12

  • 8/14/2019 Prabhu Final Sai Final Report

    13/109

    1. A main assembly shop assembles the under frame; sidewall, end wall and roof to from a

    tube like shell.

    2. Final assembly, painting of the shell and fitment of air brake arrangement are done in the

    final assembly shop.

    3. Bogies are manufactured by assembling the bogie bolster, wheel sets, axle box and

    springs together.

    The body shells fitted on the bogie are dispatched to furnishing Division for Furnishing work.

    COACH FURNISHING DIVISION

    Aesthetic look, comfort and safety are very much essential for pleasant journey;

    furnishing division takes care of the above and furnishing the interior portion of the coaches.

    Furnishing of coach is done in ten stages, via, flooring, wiring, paneling on side wall,

    window fixing, and partition paneling, plumping, floor molding .light &fans and seats, berth and

    racks fixing and buffer height adjustment .

    Compreg plywood, limpet asbestos sheets, PVC sheets, Latex cushion, feather touch vinyl cloth,

    stainless steel and Frap lavatory inlays are used to achieve good interior design and long life of

    the coach under touch running conditions.

    HISTORY OF GROWTH

    ICF- Indias premier coach building factory was started in technical collaboration with

    Swish Car and Elevator Manufacturing Corporation Ltd., Switzerland. The construction

    commenced on March 1952 and the first machine was commissioned by Shri Lal Bagadur

    Shastri, Ministry for Railway, on 2nd October of 1955 a red letter day for ICF when Pandit

    Jawaharlal Nehru, Prime Minister of India, flagged off the first coach. The furnishing division of

    13

  • 8/14/2019 Prabhu Final Sai Final Report

    14/109

    ICF was inaugurated on 2nd October of 1962. ICF through the years has been engaged

    manufacturing many types of coaches year after year. The maximum number of types ever

    produced in a year is 32 different types of coaches in the year 2000 to 2001. Starting with a

    humble beginning of about 350 coaches per year, ICF has grown to a production capacity of

    more than 1000 coaches annually. In the year 1998-1999 over 1057 coaches were produced.

    ICF has exported a total of bogies and 425 coaches to Thailand, Burma, Taiwan, Zambia,

    Philippines, Tanzania, Uganda, Vietnam,Nigeria, Mozambique and Bangladesh.

    FACTORY AREA

    ICF has a factory are of 189.5 acres. Covered area in shops is 47 acres. Township is

    spread over 285.5acres. ICF employs more than 13,000 people. The self-contained townships

    consist of 3000 residential quarters with schools, auditorium, stadium, recreation facilities and

    hospital.

    ICF has leveraged its coach building experience of 48 years and 33,000 coaches to stay

    at the forefront of innovative coach building and retains its leadership position over the years.

    ICF has successfully incorporated cutting edge technologies into the coach building process.

    ICF is committed to improving passenger safety, passenger comfort and maintainability

    of the coaches. ICF has a diversified product portfolio into many types of coaches, all built to

    exacting customer requirements.

    The main objective of ICF is to manufacture all metal lightweight coaches from ordinary 2nd

    class to most complicated types of coaches i.e., AC and DC, EMUs, AC Expresses, Rajdhani

    Express etc. ICF has entered into export market also supplying coaches for foreign countries.

    ORGANISATION AND DEPARTMENTS

    The organization consist of departments of functional basic viz .administration, personnel,

    mechanical, electrical, civil, engineering, finance and accounts, etc. For the purpose of technical,

    14

  • 8/14/2019 Prabhu Final Sai Final Report

    15/109

    financial and cost control the factory has been broadly categorized under the following

    departments.

    1. Production shops

    2. Service department inside the workshops

    3. Service department outside the workshops

    4. Stores department

    5. General department

    AUTHORITY FOR MANUFACTURE

    The authority for manufacturing of components or assembly thereof is communicated

    through the issue of Route cards. The route cards contain instruction to shop regarding the

    followings.

    1. Operation to be carried out in the various shops and load centers in their sequence.

    2. The materials and tools to be used and

    3. Time required for setting up machines and operations.

    THE FUTURE OF THE ORGANIZATION

    ICF has completed its 50 years of service to the nation on 2nd October 2005. From a modest

    beginning to manufacture just a few third class shells in 1955, ICF is now capable of producingover 1100 coaches per year and that too in more than 170 varieties. ICF can perhaps be

    compared with in the best of coach production facilities and still remains a pioneer in introducing

    new types of coaches. In the 151 years of Indian Railways, role of ICF in its 50 years is certainly

    a remarkable one and will continue to be so in the years to come.

    15

  • 8/14/2019 Prabhu Final Sai Final Report

    16/109

    1.3 OBJECTIVES OF THE STUDY

    PRIMARY OBJECTIVE:

    1. The study aims at finding out the satisfaction level of the employee towards safety and

    welfare measures in ICF.

    2. To find out the extent of awareness of these measures from the employee

    16

  • 8/14/2019 Prabhu Final Sai Final Report

    17/109

    SECONDARY OBJECTIVE:

    1. To find out the safety & welfare measures in ICF

    2. To bring out the causes of the accidents taking place in the factory in spite of those safety

    measures

    3. To express the views of the employees to the management on the current safety & welfare

    measures followed in the company

    4. To find out how far these safety measures are effective.

    1.4 SCOPE OF THE STUDY

    The study undertaken in ICF was helpful to understand the following with respect to welfare and

    safety measures of the organization.

    1. Awareness level of safety and welfare measures.

    2. Satisfaction level of safety and welfare measures.

    17

  • 8/14/2019 Prabhu Final Sai Final Report

    18/109

    3. This study enabled to identify the causes for accidents that are happening in the factory.

    4. Availability of proper welfare facilities

    5. This study was useful in expressing the views of the employees to the management.

    1.5 NEED FOR THE STUDY

    Since safety has become the most important factor in the work place, THE STUDY ON THE

    LEVEL OF SATISFACTION OF EMPLOYEES TOWARDS SAFETY AND WELFARE

    MEASURES AT INTEGRAL COACH FACTORY (ICF) was undertaken.

    18

  • 8/14/2019 Prabhu Final Sai Final Report

    19/109

    1. The organization demanded to know the satisfaction level of employees towards these

    measures.

    2. The need for this research is to protect workers from accidents, and to secure them

    from various conditions.

    3. And also to know how far these safety and welfare measures in the ICF are is

    effective.

    1.6 NEED FOR THE SAFETY AND WELFARE WORK

    The need for the labour welfare arises from the very nature of the industrial system,

    which is characterized by two basic factors; one, the conditions under which work is carried

    19

  • 8/14/2019 Prabhu Final Sai Final Report

    20/109

    on are not congenial for health; and second, when a labourer joins an industry, he has to work

    in an entirely strange atmosphere, which creates problems of adjustment.

    There is a social reason also as pointed out by the labour Investigation committee, the

    provision of canteens improves the physique, entertainment reduces the incidence of vices,

    medical aid and maternity and child welfare services improve the health of the workers and

    bring down the rates of general, maternal and infantile morality; and education facilities

    increase their mental efficiency and economic productivity.

    SAFETY MEASURES PROVIDED BY INTEGRAL COACH FACTORY

    (ICF)

    SAFETY SERVICES:

    Prevention of accidents is an objective which requires no explanation. This is one area in

    which there is complete identity of employer-employee interests. The employee does not

    want to be injured and the employer does not want to incur the costs of injuring him.

    1. Appointment of safety officers.

    2. Support by line management

    3. Job safety analysis

    4. Safety reports

    5. Personal protective equipment

    6. Material handling

    7. Hand tools

    8. Maintenance

    9. Layout and design

    10. House keeping

    11. Safety training education and publicity

    12. Safety inspections

    13. Investigation of accident.

    20

  • 8/14/2019 Prabhu Final Sai Final Report

    21/109

    14. Measurement of safety

    15. Safety Goggles, Boiler suit, Mask, Helmet, Shoes, Gloves

    PERSONAL PROTECTIVE EQUIPMENTS:

    Personal protective equipments are provided to all employees who are working in plant.

    Safety measures are given importance. Safety slogan is displayed in many places to prevent

    accidents.

    Head Helmets

    Hair Scalping

    Ear Ear plugs

    Eye Goggles

    Face Face shield

    Hand Hand shield, Glove

    Leg Safety Shoes, Gum boot

    Foot Foot guard etc.

    Dress Overall Coat

    SOME SAFETY SLOGANS:

    1. Think safe . Act safe..Be safe.. And live safe.

    2. Bare / loose wire: cause fire

    21

  • 8/14/2019 Prabhu Final Sai Final Report

    22/109

    3. Little drips cause big slips.

    4. Better to be safe than to be sorry.

    5. Chance takers are accident makers.

    6. Safety and cheap and effective insurance policy.

    7. Wear the right protective equipment for the job.

    8. Slow down! Your family will be waiting for you.

    9. Safe actions bring lasting satisfaction.

    10. Safety. You will regret if you forget.

    TEN STEPS FOR SAFER AND HEALTHIER WORK PLACE

    PROVIDED BY ICF

    1. Safety is everyones business

    2. Use your space well

    3. Check your work area

    4. Use safety guards

    5. Think about your environment

    6. Use protective equipment

    7. Use labour saving equipments

    8. Special care

    9. Take a break

    10. Be alert and aware

    MAJOR WELFARE ACTIVITIES IN ICF

    1. Canteens

    2. Tea points

    22

  • 8/14/2019 Prabhu Final Sai Final Report

    23/109

    3. Rest rooms

    4. Stadium

    5. Hospital

    6. Schools

    7. Crche

    8. Handicraft and tailoring school

    9. Typewriting institute

    10. Ambulance

    11. Staff benefit fund

    12. Quarters

    13. Child care leave, House benefit allowance, Loans

    14. Allowances (TA, Petrol for officers)

    15. Training classes

    16. Water coolers

    17. Marriage hall

    18. Employee holiday camp

    RAILWAY CANTEENS:

    Employees of the ICF are benefited with the special discounts against any purchase of

    household items or groceries. These railway canteens are exclusively set up for this purpose.

    Employees of ICF get the products at reasonably low price. Railway employees enjoy the

    benefits of A grade items at lowest price.

    23

  • 8/14/2019 Prabhu Final Sai Final Report

    24/109

    EMPLOYEE HOLIDAY CAMP:

    Any 60 employees are randomly selected and taken for a trip along with their families

    every summer. The company bears the entire expenses of boarding, lodging and travel.

    SCHOOLS:

    There are totally 5 schools provided by the ICF. It facilitates the children of ICF

    employees to study there and apart from this the government of Tamil Nadu has some quotas

    which enable the other children (non-employees of ICF) also to study there.

    CREDIT SOCIETY:

    The company provides cheap and institutional credit to the employees and to save them

    from money lenders. They established a co-operative credit society to lend a loan up to Rs.6000/-

    per head at 9% interest per annum. The total funds are generated from the employees. Total

    amount in rotation in this institution is around Rs.117lakhs.

    QUARTERS:

    ICF employees are given individual quarter to stay as long as their service comes to an

    end.

    MARRIAGE HALL:

    The company provides a ICF marriage hall with sufficient cooking vessels and utensils.

    Rent for this hall is Rs.100/day.

    UNIFORMS:

    The company provides two sets of uniforms for all workers per year.

    STAFF BENEFIT FUND:

    To meet the urgent requirement for small credit, SBF has been established from the

    contribution of employees and the management. Management is contributing certain amount

    24

  • 8/14/2019 Prabhu Final Sai Final Report

    25/109

    per year through which interest free advances up to Rs.900/- is given for contingencies like

    containment, education for children, sudden illness or death in the family, for marriage of self

    and dependent children Rs.5000/- interest free advance is given Rs.300/- is given as extra

    payment for funeral expenses, if an employee dies while in service. The total fund available in

    this scheme is around Rs.5lakhs

    MEDICAL ASSISTANCE:

    The company has established hospitals with full time doctors and Para medical

    personnel and gives free treatment to the employees and their families. The company also grants

    cash assistance for specialist treatment in needy cases.

    CANTEEN AND REST HALLS:

    Canteens available in ICF are well equipped and are very sufficient to the workers. High

    quality food is provided by them for lowest price. It provides snacks, meals, tea at lowest rates.

    Rest hall is provided with sufficient fans and light.

    25

  • 8/14/2019 Prabhu Final Sai Final Report

    26/109

    1.7 STATEMENT OF PROBLEM

    In todays rapid industrialization set up, safety and welfare of the employees has become

    a matter of concern. The organizations need to give proper safety and welfare facility to

    employees so that it does not affect their work. Safety should be ensured for their life and

    welfare should be given so that they give effective results. The problem of the research

    conducted is that whether the safety and welfare measure provided by the company satisfies the

    employees working over there. In order to express their views to the management I have

    analyzed the satisfaction level and the effectiveness of these measures.

    26

  • 8/14/2019 Prabhu Final Sai Final Report

    27/109

    1.8 LIMITATION OF THE STUDY

    1. Time was the major constraint to conduct a detailed survey as it was difficult to meet

    every person personally.

    2. The employees were not willing to disclose their views openly.

    3. The survey was restricted only to the shop floor employees of the A shed where the

    total population was around 400.

    4. The study was restricted to only male employees in shop floor.

    27

  • 8/14/2019 Prabhu Final Sai Final Report

    28/109

    CHAPTER 2

    28

  • 8/14/2019 Prabhu Final Sai Final Report

    29/109

    REVIEW OF

    LITERATURE

    ALEXANDER GAMANJI (1988)

    The employed person in the national economy and to the safety & wealth management.

    It efficiency in safety & security management at the job of macro & micro economic level.

    Safety and health work place have the determined job in top management. The analyses the

    correlation between the safety & welfare in the company. It also has the explanation instrument

    of balanced in the score card management. In order to obtain social and economic benefit

    through the inclusion of the action.

    JACQUES WHIT FORD (2006)

    Safety is clearly considered important with in EPS facilities. The high standards of

    engineering in the labs at the factices are evidences of this. There is no evidence of an OSH

    management system in place grouping for e.g. policies direction inspection criteria etc with an

    appropriate documentation control process some of safety element correctly in place are not

    follow formalized as evidence by the lack of complete documentation.

    29

  • 8/14/2019 Prabhu Final Sai Final Report

    30/109

    JON M WERVES AND RANDY DE SIMON (2006)

    Safety & welfare have been requirement which will be the applicant or any assignees to a

    maintains or obligation of the access until such time on the agree to accept the portion of the

    right way. The employee will be responsible for all expenses regarding improvement relocation

    of utilities permit damages & recordation. This may be association with the right of way.

    KOTHARI CR (2005)

    The difficultly that the employee has to centered with the considering whether it is better

    to confine passenger or leave them at liberty. Consist in the external narrower of the tonal.

    Sufficient space you be allowed for the employee in the closed cartilage. And no more should a

    door be left open by accident.

    HUMAYAN SERAJ (1980)

    For the following cares of interpreting safety her to be made the instructative panels and

    the appeliatebody.For determine if thee is rational relationship between a challenged measures

    and the risk assessment. So the relationship between risk and the challenged measure in the

    similar cost especially in the context of sanitary agreement.

    RICHARD LEVIN & DAVID S ROBIN (2006)

    The safety planning in the statistics for management has separated from other planning

    for they analysis. It has difficult in the creation for safety employees. It analyses what, where,

    why & where it has been needed for their presentation in planning design by using they safety

    for their employee.

    30

  • 8/14/2019 Prabhu Final Sai Final Report

    31/109

    SHEPHEN D ROBBINS (2005)

    This have made the indirect cost of the finish program due to it trade effects are

    evaluation in part of finished they policy intended to shield finished food supply and

    consumption from shall move all break. It made the conclusion for their traditional welfare

    analysis is used for analysis is to make the betterment chance for the employee welfare.

    WAYEE R LASCIO (2006)

    This made for the safety assessment of offshore platform is an urgent task. The made for

    the result in the assessment to how focusing on the sweetened maintain May. They cannot make

    the reliability adequately explication. Therefore am mathematical tool & measure was

    introduced.

    LAWRENCE K.C.(2005)

    The gluten analysis for their finding has been made a long bad limitation. So it have been

    fractured their stand & authority from issuing stand gluten. Free flood based on their final gluten

    content only. The under sublimation have their own administration which they can able to be in

    the standard way for their employees.

    FINKELISTERN & FOEL B (2001)

    The purpose of this project was to create a measure of safety climate for their

    organization employees care unit & to determine the property of measure. The first version of the

    measure was defined from published literature. This measure was to pilot the test of the

    employer working. The organization safety climate measure contains their measure dimension of

    safety climate. Internal constriction reliability was receipted for their measure.

    31

  • 8/14/2019 Prabhu Final Sai Final Report

    32/109

    CHAPTER 3RESEARCH

    METHODOLOGY

    32

  • 8/14/2019 Prabhu Final Sai Final Report

    33/109

    RESEARCH METHODOLOGY

    3.1 DEFNITION OF RESEARCH

    According to Clifford woody, research comprise defining and redefining problem,

    formulating hypothesis or suggested solution. Collecting, organizing and evaluating data, making

    deduction and reaching conclusion and at last carefully testing the conclusion to determine

    whether they fit the formulating hypothesis.

    A way to systematically solve the research problem along with the logic behind, define

    research methodology. It explains why a research study has been undertaken, how the problem

    has been defined, in what way and why the hypothesis has been formulated, what data have been

    collected and what particular method has been adopted, why particular technique of analyzing

    data has been used and a host of similar other questions are usually answered concerning a

    research problem or study.

    3.2 RESEARCH DESIGN

    33

  • 8/14/2019 Prabhu Final Sai Final Report

    34/109

    A Research design is the arrangement of conditions for collecting and analysis of data

    in a manner that aims to combine relevance to the research purpose with economy in procedure.

    According to Kerlinger Research design is the plan, structure and strategy of

    investigation conceived so as to obtain answers to research questions and to control variance.

    3.3 DESCRIPTIVE RESEARCH

    Descriptive research includes surveys and fact-finding enquiries of different kinds. The

    major purpose of descriptive research is description of the state of affairs, as it exists at present.

    The research design used for this study is descriptive in nature. It is the simplest form of

    research design.

    3.4 SAMPLE DESIGN

    A definite plan for obtaining a sample from a given population i.e; the technique adopted

    in selecting items for the sample.

    3.5 SAMPLE UNIT:

    A decision has to be taken concerning a sampling unit before selecting sample. Here the

    sampling unit includes the employees of ICF Govt of India. It is a railway factory.

    3.6 SAMPLING TECHNIQUE:

    The convenience sampling method has been used in this study. A probability sample isthe one in which the sampling units are selected by chance and for which there is a known

    chance of each unit being selected.

    3.7 SAMPLING TYPE:

    34

  • 8/14/2019 Prabhu Final Sai Final Report

    35/109

    In this study convenience sampling type is used. This is a type of probability sampling.

    Whereby, in this study 100 employees of A shed shop floor are selected for the survey.

    3.8 SAMPLING SIZE:

    The sample size is taken as 100 among the total of 400 shop floor employees in A

    shed in the ICF factory.

    3.9 SOURCE OF DATA

    The task of data collection begins after a research problem has been defined and research

    design/plan has been chalked out. Both the primary and secondary data has been collected.

    3.10 PRIMARY DATA

    Primary source of data is obtained by the researcher directly from the respondent which

    has not been collected previously. Primary data are first hand information collected through

    various methods such as observation and interviewing. The primary data was collected through

    questionnaire by surveying the mentioned sample unit.

    3.11 SECONDARY DATA:

    The secondary source consists of readily available files and documents on safety andwelfare of the ICF employees. The information was provided by the labour welfare department

    and the safety cell in ICF which was greatly helpful to know the terms and conditions of safety.

    Secondary data is referred to the information already available either published or unpublished.

    Secondary data is also collected through books, periodicals, magazines and websites on safety

    and welfare

    35

  • 8/14/2019 Prabhu Final Sai Final Report

    36/109

    3.12 RESEARCH INSTRUMENT

    The instrument used for the study is questionnaire. Questionnaire is widely used and important

    method to collect primary data for any research programme. Data collection through

    questionnaire is quite popular, particularly in case of big enquiries. Each questionnaire was

    given to an individual and humbly requested to fill it in my present. The objective of the study

    was kept in mind while setting up the questionnaire.

    3.13 FORMULATION OF QUESTIONNAIRE:

    Multiple choice questions:

    A question which have three or more Options are said to be multiple choice questions.

    Rating questions:

    Here the questions are asked with 5 points rating scale.

    For example: Are you satisfied with the working condition of machines

    (a) Highly satisfied

    (b) Satisfied

    (c) Neither satisfied Nor dissatisfied

    (d) Dissatisfied

    (e) Highly dissatisfied

    36

  • 8/14/2019 Prabhu Final Sai Final Report

    37/109

    Dichotomous questions:

    A question with two possible like Yes or No.

    Pilot study:

    The researcher has conducted pilot study before conducting the survey; the

    questionnaire was distributed to five respondents for finding the weakness of the questionnaire.

    The respondent understood the terms of the questionnaire. So the researcher distributed the same

    questionnaire to all the 100 employees.

    3.14 STATISTICAL TECHNIQUES

    The data after collection has been processed and analyzed in accordance with the outline

    laid down for the purpose at the time of developing the research plan. The collected data are

    tabulated, analyzed by using diagrams, graphs and charts. Column chart is used for better

    interpretation.

    The statistical tools used for the analysis are as follows

    3.15 PERCENTAGE ANALYSIS

    In this method frequency of various criteria factor are tabulated and the percentage of

    each value with respect to the total are found out. They are presented pictorially by graph in

    order to have better understanding.

    No. of respondents

    Percentage of respondents = x 100

    Total no: of: respondents

    3.16 COLUMN CHART

    37

  • 8/14/2019 Prabhu Final Sai Final Report

    38/109

    To supplement the study column chart is used. Column chart is one of the easiest and

    most commonly used devices of presenting most of the business and economic data.

    3.17 CHI-SQUARE TEST

    In realities certain things cannot be measured or expressed in terms of numerical form. In

    other words they are incapable for measurements. E.g. Anger, emotions, sincerity etc. Hence

    they are called characters, qualities or attributes.

    Though attributes are not measurable we can find out the presence and absence of it, in

    that we can find out no. of items processing the quality or not. In chi-square if 2 attributes are

    given we can find out whether they are independent or dependent. Chi square test can be used

    to determine data in the two classifications are independent; it can also used to make comparison

    between two attributes.

    Chi square as a test of independence enables us to explain whether or not; two attributes

    are associated. The chi- square test is the most popular non-parametric in social science research.

    It is used to make comparison between two or more nominal variables. Unlike the other tests of

    significance, the chi-square is used to make comparison between frequencies rather than mean

    scores.

    This test evaluates whether the difference between the observed frequencies and the expected

    frequencies under the null hypothesis can be attributed to chance or actual population

    differences.

    A Chi-square value is obtained by the formula

    ^2 = (Oi-Ei)^2/Ei)

    Where; Oi is observed frequency and Ei is expected frequency

    Degree of freedom= (R-1)(C-1)

    Where; R=No. of Rows

    38

  • 8/14/2019 Prabhu Final Sai Final Report

    39/109

    C= No. of columns

    If the calculated value < table value

    Then

    Null hypothesis is accepted

    CHAPTER 4

    39

  • 8/14/2019 Prabhu Final Sai Final Report

    40/109

    DATA ANALYSIS

    AND

    INTERPRETATION

    CHAPTER 4

    4. DATA ANALYSIS AND INTERPRETATION

    TABLE: 4.1.1

    SAMPLE CLASSIFICATION BASED ON THE AGE OF THE RESPONDENTS

    AGE NO. OF RESPONDENTS PERCENTAGE

    Below 30 Yrs 16 16

    30-45 Yrs 48 48

    Above 45 Yrs 36 36

    40

  • 8/14/2019 Prabhu Final Sai Final Report

    41/109

    Total 100 100

    INFERENCE:

    From the above table it is inferred that 16% of the respondents come under the category of below

    30 Yrs, 48% of the respondents falls under 30-45 Yrs and 36% of the respondents come under

    the category of above 45 Yrs.

    CHART: 4.1. 1 SHOWING SAMPLE CLASSIFICATION BASED ON THE AGE OF

    THE RESPONDENTS

    41

  • 8/14/2019 Prabhu Final Sai Final Report

    42/109

    TABLE: 4. 1.2

    SAMPLE CLASSIFICATION BASED ON THE GENDER OF THE RESPONDENTS

    GENDER NO. OF RESPONDENTS PERCENTAGE

    42

  • 8/14/2019 Prabhu Final Sai Final Report

    43/109

    Male 100 100

    Female 0 0

    Total 100 100

    INFERENCE:

    From the above table it is inferred that 100% of the respondents are male and none of them are

    female.

    CHART: 4.1.2 SHOWING SAMPLE CLASSIFICATION BASED ON THE GENDER

    OF THE RESPONDENTS

    43

  • 8/14/2019 Prabhu Final Sai Final Report

    44/109

    TABLE: 4.1.3

    SAMPLE CLASSIFICATION BASED ON THE EDUCATION QUALIFICATION OF

    THE RESPONDENTS

    44

  • 8/14/2019 Prabhu Final Sai Final Report

    45/109

    EDUCATION NO. OF RESPONDENTS PERCENTAGE

    10th 30 30

    12th 32 32

    Diploma 28 28

    UG 10 10PG 0 10

    Total 100 100

    INFERENCE:

    From the above table it is inferred that 30% of the people responded has studied 10 th std, 32%

    has studied 12th std, 28% of the respondents has done their diploma, 10% has done UG and none

    of them has done their PG.

    CHART: 4.1.3 SHOWING SAMPLE CLASSIFICATION BASED ON THE

    EDUCATION QUALIFICATION OF THE RESPONDENTS

    45

  • 8/14/2019 Prabhu Final Sai Final Report

    46/109

    TABLE: 4.1. 4

    SAMPLE CLASSIFICATION BASED ON THE EXPERIENCE OF THE

    RESPONDENTS

    46

  • 8/14/2019 Prabhu Final Sai Final Report

    47/109

    EXPERIENCE NO. OF RESPONDENTS PERCENTAGE

    1-3 Yrs 10 10

    3-5 Yrs 18 18

    5 - 10 Yrs 32 32

    Above 10 Yrs 40 40Total 100 100

    INFERENCE:

    From the above table it is inferred that 28% of the respondents are with less than 5 Yrs of

    experience, 32% of the respondents with 5 - 10 Yrs of experience and the remaining 40% of the

    respondents with over 10 Yrs of experience.

    CHART: 4.1.4 SHOWING SAMPLE CLASSIFICATION BASED ON THE

    EXPERIENCE OF THE RESPONDENTS

    47

  • 8/14/2019 Prabhu Final Sai Final Report

    48/109

    TABLE: 4.1. 5

    AWARENESS ABOUT THE SAFETY MEASURES

    48

  • 8/14/2019 Prabhu Final Sai Final Report

    49/109

    AWARENESS FACTOR NO. OF RESPONDENTS PERCENTAGE

    Yes 100 100

    No 0 0

    Total100 100

    INFERENCE:

    From the above table it is inferred that all the employees (ie 100% of the respondents) who have

    been surveyed are aware of all the safety measures available to them.

    CHART: 4.1. 5 SHOWING AWARENESS ABOUT THE SAFETY MEASURES

    49

  • 8/14/2019 Prabhu Final Sai Final Report

    50/109

    TABLE: 4.1.6

    EFFECTIVENESS LEVEL OF THE SAFETY MEASURES

    50

  • 8/14/2019 Prabhu Final Sai Final Report

    51/109

    OPINION NO. OF RESPONDENTS PERCENTAGE

    To great extent 76 76

    To some extent 24 24

    To the least 0 0

    Total 100 100

    INFERENCE:

    From the above table it is inferred that 76% of the respondents have agreed that the safety

    measures provided to them are effective to the great extent, 24% of the people have said that it is

    effective to some extent and none of the respondents have stated it to be ineffective.

    CHART: 4.1.6 SHOWING EFFECTIVENESS LEVEL OF THE SAFETY MEASURES

    51

  • 8/14/2019 Prabhu Final Sai Final Report

    52/109

    TABLE: 4.1.7

    SATISFACTION ON VENTILATION AND LIGHTING

    52

  • 8/14/2019 Prabhu Final Sai Final Report

    53/109

    OPINION NO. OF RESPONDENTS PERCENTAGE

    Yes 100 100

    No 0 0

    Total 100 100

    INFERENCE:

    From the above table it is inferred that 100% of the respondents are completely satisfied with

    ventilation and lighting at their work place.

    CHART: 4.1.7 SHOWING SATISFACTION LEVEL OF VENTILATION AND

    LIGHTING

    53

  • 8/14/2019 Prabhu Final Sai Final Report

    54/109

    TABLE: 4.1.8

    FREQUENCY OF THE MACHINES BEING CHECKED

    54

  • 8/14/2019 Prabhu Final Sai Final Report

    55/109

    FREQUENCY NO. OF RESPONDENTS PERCENTAGE

    Daily 23 23

    Depends on the machinery 52 52

    After any damage 25 25

    Total 100 100

    INFERENCE:

    From the above table it is inferred that 23% of the people who have been surveyed has stated the

    machines are checked on daily basis, 52% of the respondents has said that the frequency of

    checking depends on the machines that is in use and 25% of the respondents has said that

    machines are checked only after any problem has occurred in the machinery.

    CHART: 4.1.8 SHOWING FREQUENCY OF THE MACHINES BEING CHECKED

    55

  • 8/14/2019 Prabhu Final Sai Final Report

    56/109

    TABLE: 4.1.9

    SATISFACTION LEVEL ON THE WORKING CONDITION OF MACHINES

    56

  • 8/14/2019 Prabhu Final Sai Final Report

    57/109

    SATISFACT

    ION LEVEL

    OF

    MACHINE

    CONDITIO

    N

    HIGHLY

    SATISFIED

    SATISFIED NEITHER

    SATISFIED

    NOR

    DISSATISFIED

    DISSATISF

    IED

    HIGHLY

    DISSATISFIE

    D

    TOTAL

    Machine

    safety

    20 67 13 0 0 100

    Machine

    maintenance

    18 73 9 0 0 100

    Noise level 0 28 29 43 0 100

    INFERENCE:

    From the above the following things have been inferred:

    Regarding safety of machineries:

    20% of the respondents are highly satisfied, 67% of the respondents are just satisfied and 13%

    are neither satisfied nor dissatisfied.

    Regarding the maintenance of machines:

    18% of the employees who have been surveyed are highly satisfied with the maintenance of the

    machines, 73% are just satisfied and 9% of the respondents are neither satisfied nor dissatisfied.

    Regarding noise level:

    None of the respondents are highly satisfied with the noise level of the machines at the work

    place. 28% of the employees has stated that they are satisfied with the noise level, 29% of the

    respondents are neither satisfied nor dissatisfied and the remaining 43% has said that they are

    completely dissatisfied about the noise level.

    CHART: 4.1.9 SHOWING SATISFACTION LEVEL ON THE WORKING

    CONDITION OF MACHINES

    57

  • 8/14/2019 Prabhu Final Sai Final Report

    58/109

    TABLE: 4.1.10

    OPINION REGARDING METHOD OF SAFETY EDUCATION TO BE ADOPTED

    58

  • 8/14/2019 Prabhu Final Sai Final Report

    59/109

    METHODS NO. OF RESPONDENTS PERCENTAGE

    Posters 8 8

    Safety demonstrations 40 40

    Highlighting unsafe practices 26 26

    Safety lectures 16 16

    Safety films 10 10

    Total 100 100

    INFERENCE:

    From the above table it is inferred that 40% of the respondents has preferred safety

    demonstration as the best method of safety education to employees. 8% of the people who havebeen surveyed have opted for poster method, 26% of the respondents have chosen highlighting

    unsafe practices, 16% of the surveyed employees has selected safety lectures and the remaining

    10% has opted for safety films as the best method of education for safety training.

    CHART: 4.1.10 SHOWING OPINION ON THE METHOD OF SAFETY EDUCATION

    TO BE ADOPTED

    59

  • 8/14/2019 Prabhu Final Sai Final Report

    60/109

    TABLE: 4.1.11

    FREQUENCY OF ACCIDENTS OCCURING IN THE ORGANISATION

    FREQUENCY NO. OF RESPONDENTS PERCENTAGE

    60

  • 8/14/2019 Prabhu Final Sai Final Report

    61/109

    Very often 24 24

    Rarely 76 76

    Total 100 100

    INFERENCE:

    From the above table it is inferred that 76% of the respondents have selected the frequency of

    accidents occurring to be rare and the rest of 24% of the people surveyed have said that accidents

    are very often occurring in the organization.

    CHART: 4.1.11 SHOIWNG FREQUENCY OF ACCIDENTS OCCURING IN THE

    ORGANISATION

    61

  • 8/14/2019 Prabhu Final Sai Final Report

    62/109

    TABLE: 4.1.12

    REASONS FOR ACCIDENTS HAPPENING IN THE ORGANISATION

    REASONS NO. OF RESPONDENTS PERCENTAGE

    62

  • 8/14/2019 Prabhu Final Sai Final Report

    63/109

    Carelessness of employee 58 58

    Inadequate knowledge about

    safety

    37 37

    Improper safety tools/aids 5 5

    Total 100 100

    INFERENCE:

    From the above table it is inferred that 58% of the respondents have stated that the reasons for

    accidents are due to employees carelessness, 37% of the people have said that employees lack in

    knowledge about safety and the rest 5% of the respondents have said that the safety tools

    provided to them are improper.

    CHART: 4.1.12 SHOWING REASONS FOR ACCIDENTS HAPPENING IN THE

    ORGANISATION

    63

  • 8/14/2019 Prabhu Final Sai Final Report

    64/109

    TABLE: 4.1.13

    SUFFICIENT AVAILABILITY OF SAFETY AIDS AT THE TIME OF EMERGENCIES

    64

  • 8/14/2019 Prabhu Final Sai Final Report

    65/109

    AVAILABILITY NO. OF RESPONDENTS PERCENTAGE

    Yes 61 61

    No 39 39

    Total 100 100

    INFERENCE:

    From the above table it is inferred that 61% of the respondents have said that they are sufficiently

    provided with the safety aids at the time of emergencies and 39% of the respondents do not agree

    with this.

    CHART: 4.1.13 SHOWING SUFFICIENT AVAILABILITY OF SAFETY AIDS AT THE

    TIME OF EMERGENCIES

    65

  • 8/14/2019 Prabhu Final Sai Final Report

    66/109

    TABLE: 4.1.14

    AWARENESS ABOUT THE WELFARE MEASURES

    66

  • 8/14/2019 Prabhu Final Sai Final Report

    67/109

    AWARENESS FACTOR NO. OF RESPONDENTS PERCENTAGE

    Yes 100 100

    No 0 0

    Total100 100

    INFERENCE:

    From the above table it is inferred that all the employees (i.e. 100% of the respondents) who

    have been surveyed are aware of all the welfare measures available to them.

    CHART: 4.1.14 SHOWING AWARENESS ABOUT THE WELFARE MEASURES

    67

  • 8/14/2019 Prabhu Final Sai Final Report

    68/109

    TABLE: 4.1.15

    WELFARE FACILITIES WILL RESULT IN INCREASED PRODUCTIVITY

    68

  • 8/14/2019 Prabhu Final Sai Final Report

    69/109

    OPINION NO. OF RESPONDENTS PERCENTAGE

    Yes 81 81

    No 19 19

    Total 100 100

    INFERENCE:

    From the above table it is inferred that 81% of the respondents believe that welfare facilities

    available to them will increase the productivity/outcome level and the rest 19% of the employees

    surveyed disagree with this.

    CHART: 4.1.15 SHOWING WELFARE FACILITIES WILL RESULT IN INCREASED

    PRODUCTIVITY

    69

  • 8/14/2019 Prabhu Final Sai Final Report

    70/109

    TABLE: 4.1.16

    70

  • 8/14/2019 Prabhu Final Sai Final Report

    71/109

    SATISFACTION TOWARDS LEAVE BENEFITS

    LEVEL NO. OF RESPONDENTS PERCENTAGE

    Highly satisfied 35 35

    Satisfied 65 65

    Dissatisfied 0 0

    Total 100 100

    INFERENCE:

    From the above table it is inferred that 35% of the respondents are highly satisfied with the leave

    benefits available to them, 65% of the respondents are just satisfied and none of the respondents

    are found to be dissatisfied.

    CHART: 4.1.16 SHOWING SATISFACTION TOWARDS LEAVE BENEFITS

    71

  • 8/14/2019 Prabhu Final Sai Final Report

    72/109

    TABLE: 4.1.17

    72

  • 8/14/2019 Prabhu Final Sai Final Report

    73/109

    EMPLOYEES PERCEPTION TOWARDS THE EFFECTIVE WELFARE MEASURES

    OPINION NO. OF RESPONDENTS PERCENTAGE

    Reduces absenteeism 13 13

    Promote sense of belongingness

    54 54

    Improves enthusiasm at work 33 33

    Total 100 100

    INFERENCE:

    From the above table it is inferred that 54% of the employees responded it will promote sense of

    belongingness, 33% of the respondents believe that it improves enthusiasm and the rest 13% of

    the employee believe that it reduces absenteeism.

    CHART: 4.1.17 SHOWING PERCEPTION TOWARDS THE EFFECTIVE WELFARE

    MEASURES BY EMPLOYEES

    73

  • 8/14/2019 Prabhu Final Sai Final Report

    74/109

    CHART: 4.1.18

    74

  • 8/14/2019 Prabhu Final Sai Final Report

    75/109

    SAFETY & WELFARE FACILITIES WILL LEAD TO HEALTHY ENVIRONMENT

    BETWEEN THE MANAGEMENT AND EMPLOYEE

    OPINION NO. OF RESPONDENTS PERCENTAGE

    Strongly agree 69 69

    Partially agree 19 19

    Disagree 12 12

    Total 100 100

    INFERENCE:

    From the above table it is inferred that 69% of the respondents strongly agree that the welfare

    facilities available to them will create a healthy environment, 19% of the respondents partiallyagree with this and rest 12% of the respondents totally disagree with this concept.

    CHART: 4.1.18 SHOWING SAFETY & WELFARE FACILITIES WILL LEAD TO

    HEALTHY ENVIRONMENT BETWEEN THE MANAGEMENT AND EMPLOYEE

    75

  • 8/14/2019 Prabhu Final Sai Final Report

    76/109

    TABLE: 4.1.19

    76

  • 8/14/2019 Prabhu Final Sai Final Report

    77/109

    OPINION ABOUT THE CANTEEN FACILITIES

    CRITERIAS POOR AVERAGE GOOD EXCELLENT TOTAL

    Sufficient

    space

    0 51 27 22 100

    Quality food 7 67 20 6 100

    Cleanliness 8 10 78 4 100

    Variety food 24 49 27 0 100

    Price 0 9 73 18 100

    Drinking

    water

    0 8 69 23 100

    INFERENCE:

    The following are inferred from the above table

    Regarding sufficient space in the canteen

    51% of the respondents have rated it as average, 27% of the respondents have rated it as good

    and 22% have rated it as excellent

    Regarding quality food in the canteen

    7% of the respondents have rated it as poor, 67% have rated it as average, 20% have rated it asgood and 6% have rated it as excellent.

    Regarding cleanliness in the canteen

    8% of the respondents have rated it as poor, 10% have rated it as average, 78% have rated it as

    good and 4% have rated it as excellent.

    Regarding variety food in the canteen

    24% of the respondents have rated it as poor, 49% have rated it as average, 27% have rated it as

    good and none have rated it as excellent.

    Regarding price in the canteen

    77

  • 8/14/2019 Prabhu Final Sai Final Report

    78/109

    None of the respondents have rated it as poor, 9% have rated it as average, 73% have rated it as

    good and 18% have rated it as excellent.

    Regarding drinking water in the canteen

    None of the respondents have rated it as poor, 8% have rated it as average, 69% have rated it asgood and 23% have rated it as excellent.

    CHART: 4.1.19 SHOWING OPINION ABOUT THE CANTEEN FACILITIES

    TABLE: 4.1.20

    78

  • 8/14/2019 Prabhu Final Sai Final Report

    79/109

    ACTIONS TO BE TAKEN TO REDUCE ACCIDENTS

    ACTIONS NO. OF RESPONDENTS PERCENTAGE

    Make use of safety aids

    regularly

    19 19

    Give sufficient training 81 81

    Total 100 100

    INFERENCE:

    From the above table it is inferred that 19% of the respondents believe that safety aids must be

    used regularly so as to reduce accidents and the rest 81% of the respondents feel that sufficient

    training must be given.

    CHART: 4.1.20 SHOWING ACTIONS TO BE TAKEN TO REDUCE ACCIDENTS

    79

  • 8/14/2019 Prabhu Final Sai Final Report

    80/109

    TABLE: 4.1.21

    80

  • 8/14/2019 Prabhu Final Sai Final Report

    81/109

    IMMEDIATE ADDRESSAL OF GREVIANCES RELATING TO SAFETY AND

    WELFARE

    OPINION NO. OF RESPONDENTS PERCENTAGE

    Strongly agree 78 78

    Partially agree 16 16

    Disagree 6 6

    Total 100 100

    INFERENCE:

    From the above table it is inferred that 78% of the respondents strongly agree that problems

    relating to safety and welfare are addressed immediately, 16% of the respondents partially agreeto this and the rest 6% of the respondents disagree with this.

    CHART: 4.1.21 SHOWING IMMEDIATE ADDRESSAL OF GREVIANCES

    RELATING TO SAFETY AND WELFARE

    81

  • 8/14/2019 Prabhu Final Sai Final Report

    82/109

    TABLE: 4.1.22

    82

  • 8/14/2019 Prabhu Final Sai Final Report

    83/109

    MOTIVATION FROM SOME WELFARE FACILITIES WHICH RESULTS IN

    SATISFACTION AT WORK

    OPINION NO. OF RESPONDENTS PERCENTAGE

    Yes 79 79

    No 21 21

    Total 100 100

    INFERENCE:

    From the above table it is inferred that 79% of the respondents get motivated by some of the

    welfare facilities like employee holiday camp which results in satisfaction at their work and the

    rest 21% of the respondents do not agree with this.

    CHART: 4.1.22 SHOWING MOTIVATION FROM SOME WELFARE FACILITIES

    WHICH RESULTS IN SATISFACTION AT WORK

    83

  • 8/14/2019 Prabhu Final Sai Final Report

    84/109

    TABLE: 4.1.23

    SAFETY TRAINING PROGRAM

    84

  • 8/14/2019 Prabhu Final Sai Final Report

    85/109

    ATTENDED NO. OF RESPONDENTS PERCENTAGE

    Yes 100 100

    No 0 0

    Total 100 100

    INFERENCE:

    From the above table it is inferred that all the 100 respondents have attended the safety training

    program.

    CHART: 4.1.23 SHOWING ATTENDING OF SAFETY TRAINING PRROGRAM

    85

  • 8/14/2019 Prabhu Final Sai Final Report

    86/109

    TABLE: 4.1.24

    USEFULNESS OF THE SAFETY TRAINING PROGRAM

    86

  • 8/14/2019 Prabhu Final Sai Final Report

    87/109

    VIEWS NO. OF RESPONDENTS PERCENTAGE

    Greatly useful 20 20

    Useful to some extent 69 69

    Least useful 11 11

    Total 100 100

    INFERENCE:

    From the above table it is inferred that 69% of the respondents feel that the safety training

    program provided to them was useful to some extent only, 20% of them stated that it was greatly

    useful and the rest 11% said that it was useful to the least.

    CHART: 4.1.24 SHOWING USEFULNESS OF THE SAFETY TRAINING PROGRAM

    87

  • 8/14/2019 Prabhu Final Sai Final Report

    88/109

    TABLE: 4.1.25

    88

  • 8/14/2019 Prabhu Final Sai Final Report

    89/109

    OVERALL SATISFACTION OF SAFETY AND WELFARE MEASURES BY THE

    EMPLOYEES

    VIEWS NO. OF RESPONDENTS PERCENTAGE

    To Great Extent 57 57

    To some extent 43 43

    To the Least 0 0

    Total 100 100

    INFERENCE:

    From the above table it is inferred that 57% of the respondents feel that the on the whole they

    are completely satisfied by the safety and welfare measures provided to them and 43% of thepeople say that they are satisfied to some extent none of them have said that they are least

    satisfied.

    CHART: 4.1.25 SHOWING THE SATISFACTION ON SAFETY AND WLFARE

    MEASURES ON THE WHOLE BY THE EMPLOYEES

    89

  • 8/14/2019 Prabhu Final Sai Final Report

    90/109

    CHI-SQUARE TEST:

    90

  • 8/14/2019 Prabhu Final Sai Final Report

    91/109

    Aim:

    To find out whether there is significance difference between experience factor and the

    overall satisfaction factor towards safety and welfare measures.

    Null Hypothesis (Ho):

    There is no significance difference between experience factor of the employee and the

    satisfaction factors towards safety and welfare measures.

    Alternate Hypothesis (H1):

    There is significance difference between experience factor and the satisfaction factor

    towards safety and welfare measures.

    Level of significance:

    = 5%

    =0.05

    Degree of freedom:

    = (R-1) (C-1)

    = (4-1) (3-1)

    = (3) (2)

    = 6

    Table value = 12.592

    Test of Statistic:

    ^2 = (Oi-Ei) ^2

    Ei

    Table showing the relationship between the experience of employees and the overall satisfaction

    of employees towards safety and welfare measures

    91

  • 8/14/2019 Prabhu Final Sai Final Report

    92/109

    EXPERIENCE/SATISFACTION

    FACTOR

    To great

    extent

    To some

    extent

    To the least Total

    1-3 4 6 0 10

    3 5 Yrs 13 5 0 18

    5 10 Yrs 20 12 0 32

    Above 10 Yrs 20 20 0 40

    Total 57 43 0 100

    Observed

    frequency (Oi)

    Expected

    frequency(Ei)

    (Oi-Ei) (Oi-Ei)^2 (Oi-Ei)^2

    Ei4 5.7 1.7 2.89 0.5

    6 4.3 1.7 2.89 0.65

    0 0 0 0 0

    13 10.2 2.8 7.8 0.76

    5 7.7 2.8 7.2 0.93

    0 0 0 0 0

    20 18.2 1.8 3.2 0.17

    12 13.7 1.7 2.8 0.20

    0 0 0 0 0

    20 22.8 7.8 7.8 0.34

    20 17.2 7.8 7.8 0.45

    0 0 0 0 0

    Total= 4.

    Calculated value is < than the table value

    Ho is accepted

    92

  • 8/14/2019 Prabhu Final Sai Final Report

    93/109

    Hence there is no significance difference between the experience factor and the overall

    satisfaction level of the employees towards safety and welfare measure

    93

  • 8/14/2019 Prabhu Final Sai Final Report

    94/109

    CHAPTER - 5

    FINDINGS

    FINDINGS

    94

  • 8/14/2019 Prabhu Final Sai Final Report

    95/109

    The following things are found out from the survey conducted in INTERGRAL COACH

    FACTORY (ICF) among 100 employees

    1. All the employees who were surveyed come under lower cadre of management and they

    work in shop floor.

    2. More than 70% of the employees surveyed are above 30 Yrs.

    3. The employees selected for survey is only male.

    4. 62% of the employees have completed 10th and 12th and only 28% of the employees have

    done their diploma.

    5. 40% of the employees have the experience of above 10 Yrs in the organization.

    6. From the survey conducted it is found out that all the employees (100%) are completely

    aware of the safety and welfare measures provided to them.7. Almost 76% of the employees have said that the safety measures provided to them are

    effective to great extent.

    8. It is found out that all the employees are satisfied with the ventilation and the lighting in

    their work place.

    9. The frequency of the machines being checked is found out to be regular and satisfactory

    because most of the employees have said that the frequency of checking depends on the

    type of machine used. If it requires daily checking then it is done properly and they dont

    take any chance of risk in these criteria. Only 25% of the employees surveyed have said

    that machines are being checked only after damage.

    10. The working conditions of the machines are found to be satisfactory by most of the

    employees who have been surveyed. Since there is regular maintenance and checking of

    machines, there is satisfaction among employees. Noise level is the factor in which 43%

    of the employees are dissatisfied with the machines.

    95

  • 8/14/2019 Prabhu Final Sai Final Report

    96/109

    11. When surveyed about the method of education to be given for safety of employees most

    of the employees preferred safety demonstrations to be best method. 26% of the

    employees have opted for highlighting unsafe practices and the remaining have said for

    safety lectures, films and posters.

    12. The frequency of accidents is found to be very rare (75%) in the organization.

    13. The employees who have been surveyed has stated that the frequency of accidents is rare

    and if at all the accidents happen it is because of the carelessness of the employees. Most

    of the respondents have opted for the above mentioned factor. 37% of the people have

    said that the employee doesnt have sufficient knowledge about safety and very few

    respondents (5%) have said that the safety tools are improper.

    14. From the survey conducted in ICF it is found out that the safety aids like fire

    extinguishers, alarms are available at easily accessible points so that they can use it

    immediately at the time of emergencies. 61% of the respondents have opted yes for it and

    the rest 39% have opted No for it.

    15. Almost all the (65%) employees are satisfied with the welfare facilities available to them.

    Since it is a government organization all the employees enjoy equal benefit of welfare

    schemes like pension, transportation, leave benefits etc. And because of this satisfaction

    many of the employees feel that it will lead to better outcome in production and

    satisfaction at their work place.

    16. Many of the employees are very much satisfied with the current welfare facility. 54 % of

    the employees have said that it will promote sense of belongingness and 33% of the

    employees have said that the welfare schemes provided to them will create enthusiasm at

    work.

    17. From the research it is found out that almost all the employees (69%) believe that the

    current safety and welfare measures has created a good and healthy working environment

    between management and the employees which in turn states that there is complete level

    of satisfaction towards these measures.

    96

  • 8/14/2019 Prabhu Final Sai Final Report

    97/109

    18. When asked opinion about the canteen facility, space factor and quality of food is found

    to be average. The drinking water, cleanliness and price of food is found to be good. The

    employees (24%) have stated that there is no variety in food.

    19. 81% of the employees have stated that sufficient training on safety should be given so as

    to reduce accidents and 19% of the employees have said that safety tools should be used

    regularly.

    20. Any problems relating to safety and welfare are found to be solved immediately. It is

    found out that all the employees have attended safety training program and the training

    provided to them was somewhat useful to them at their work place.

    97

  • 8/14/2019 Prabhu Final Sai Final Report

    98/109

    CHAPTER 6

    RECOMMENDATIONS

    98

  • 8/14/2019 Prabhu Final Sai Final Report

    99/109

    RECOMMENDATIONS

    The area of interest taken for study is Satisfaction level on Safety and welfare measure in ICF.

    The following things have been recommended to the organization so that any improvements that

    are suggested by the researcher can be implemented at the earliest so that the safety and welfare

    become more effective.

    1. Since all the employees are very much aware of all the safety and welfare measures, the

    company is suggested to maintain the same standard of making people aware about any

    further additions that is to be made in future.

    2. The satisfaction levels on these safety and welfare measures are found to be excellent and

    the organization is asked to maintain the same level with the same efforts.

    3. The company can try to give much more safety training to employees and can take more

    necessary steps to educate the employees.

    4. The noise should be control has possible it can by using proper windows and controlling

    the sound of the machines.

    5. It is suggested that safety education programs can be given as preferred by the employees

    so that the understanding level will be high if their method is adopted rather than

    adopting employers method of teaching.

    6. The safety education program should be made to each and every employee. And also

    provide all the safety guard for the work or at the time of working.

    7. To avoid employees carelessness during work hours which leads to accidents it is been

    recommended that any mild punishments can be given like warnings or cut off in pay so

    that it may reduce their carelessness.

    8. The employees can be given more variety in food and the quality of food can still be

    improvised.

    99

  • 8/14/2019 Prabhu Final Sai Final Report

    100/109

    CHAPTER 7

    CONCLUSION

    CONCLUSION

    100

  • 8/14/2019 Prabhu Final Sai Final Report

    101/109

    The study titled as LEVEL OF SATISFACTION OF EMPLOYEES TOWARDS SAFETY

    AND WELFARE MEASURES was done in a very formal and in a proper manner. Since

    safety and welfare are the most important factors for any employee working in any organization

    to produce better results, Integral Coach Factory (ICF) has taken care of these measures very

    well which resulted in the high level of satisfaction towards these measures.

    Employees should play a more concerted role in safety and accident prevention program and in

    arousing safety consciousness. Safety should become a habit among employees instead of mere

    compulsion.

    The study was conducted with the help of questionnaire by taking survey in informal manner

    without disturbing the work of employees and the totals of 100 employees were surveyed.

    It finally conclude by stating that Safety acts as life line for the employees and Welfare of the

    employees is to keep the morale and motivation of the employees always high to retain them for

    longer period of time which is very well understood by the management team of ICF and are

    taken very good care about these measures which has resulted in good level of satisfaction from

    employees towards Safety and Welfare measures

    101

  • 8/14/2019 Prabhu Final Sai Final Report

    102/109

    CHAPTER - 8

    BIBLIOGRAPHY

    BIBLIOGRAPHY

    102

  • 8/14/2019 Prabhu Final Sai Final Report

    103/109

    1. Alexander Gamanji human resource management prentice hall of the India private

    limited third edition (1998).

    2. Jacques whit ford human resource management prentice hall of the India private

    limited tenth edition (2006).

    3. Jon M Werner and randy C De Simon human resource development Thomson south

    western fourth edition (2006).

    4. Kothari CR research methodology new age international private limited 2 edition

    (2005).

    5. Humayan seraj personnel management Himalaya publishing house (1980).

    6. Richard & Levin & David S robin statistics for management hall of the India private

    limited seventh edition (2006).

    7. Stephen D Robbin organization behaviourprantice hall of the India private limited

    eleventh (2005).

    8. Wayee R Lascio human resource management MC Graw Hill publishing company

    limited seventh edition 2006).

    9. Lawrence K.C personnel management journal construction innovation information

    forever management third edition 2005.

    10 .Finkelistern & Foel B human resource management national safety council second

    edition 2001.

    WEBSITES

    www.google.com

    www.icf.com

    103

    http://www.google.com/http://www.icf.com/http://www.google.com/http://www.icf.com/
  • 8/14/2019 Prabhu Final Sai Final Report

    104/109

    CHAPTER 9

    APPENDIX-

    QUESTIONNAIRE

    104

  • 8/14/2019 Prabhu Final Sai Final Report

    105/109

    SATISFACTIONLEVEL OF THE EMPLOYEES TOWARDS SAFETY AND

    WELFARE MEASURES IN INTEGRAL COACH FACTORY (ICF)

    Questionnaire:

    Dear Sir/ Madam,

    I am V.PRABHU doing MBA [final year] from SAVEETHA ENGINEERING COLLEGE

    conducting a research A STUDY ON THE SATISFACTION LEVEL OF EMPLOYEES

    TOWARDS SAFETY AND WELFARE MEASURES IN INTEGRAL COACH

    FACTORY

    I will be grateful if you kindly help me by filling up this questionnaire

    PERSONAL INFORMATION:

    Age: ________

    Gender:

    (a) Male (b) Female

    Experience:

    (a) 1 - 3 Years (b) 3 - 5 Years (c) 5 - 10 Years (d) Above 10 Years

    Educational qualification:

    (a) 10th std

    (b) 12th std

    (c) Diploma

    (d) UG

    (e) PG

    105

  • 8/14/2019 Prabhu Final Sai Final Report

    106/109

    PLEASE TICK THE MOST SUITABLE OPTION:

    1. Are you aware of the safety measures provided in your organization?

    (a) Yes (b) No

    2. How far the safety measures provided to you are effective?

    (a) To great extent (b) To some extent (c) To the least

    3. Are you satisfied with ventilation and lighting?

    (a) Yes (b) No

    4. What is the frequency of the machines being checked?

    (a) Daily (b) After any damage (c) Depends on the machine

    5. Tell about your satisfaction level of the working condition of machines by ticking in the

    appropriate box:

    Particulars

    Highly satisfied Satisfied Neither satisfiednor dissatisfied

    Dissatisfied

    Machine safety

    Machine

    maintenance

    Noise level

    6. Have you attended any safety training program previously?

    (a) Yes (b) No

    106

  • 8/14/2019 Prabhu Final Sai Final Report

    107/109

    7. How far was that training useful to you at your work spot and for your Job?

    (a) Greatly useful (b) To some extent (c) Least useful

    8. In your opinion, which method of safety education will be best suitable for the employee?

    (a) Poster

    (b) (b) Safety demonstrations

    (c) Highlighting unsafe practices

    (d) Safety films

    (e) Safety lectures

    9. How frequent are accidents occurring in your organization?

    (a) Very often (b) Rarely

    10. What do you think as the reasons for the accidents happening in the company in spite of all

    safety measures?

    (a) Carelessness of employee

    (b) Inadequate knowledge about the safety tools

    (c) Improper safety tools/Aids

    11. Are you sufficiently provided with the safety measures that are of at most importance at the

    time of emergencies like fire extinguisher, first aid box etc?

    (a) Yes (b) No

    12. Are you aware of all the welfare facilities provided to you?

    (a) Yes (b) No

    13. The welfare facilities available to you will increase the productivity/ outcome level of each

    individual employee?

    (a) Yes (b) No14. Are you satisfied by the leave benefits given to you?

    (a) Highly satisfied (b) Satisfied (c) Dissatisfied

    15. What is your perception towards the impact of effective welfare measures?

    107

  • 8/14/2019 Prabhu Final Sai Final Report

    108/109

    (a) Reduces absenteeism

    (b) Promote sense of belongingness

    (c) Improves enthusiasm at work

    16. Do you think that the safety and welfare measures will create a healthy work environment

    among the management and the employees?

    (a) Strongly agree

    (b) Partially agree

    (c) Disagree

    17.TICK THE FOLLOWING ABOUT THE CANTEEN FACILITY:

    CRITERIAS POOR AVERAGE GOOD EXCELLENT

    Sufficient space

    Quality food

    Cleanliness

    Variety food

    Price

    Drinking water

    18. Any grievances related to safety and welfare are addressed immediately/ solved

    immediately?

    (a) Strongly agree

    (b) Partially agree

    (c) Disagree

    108

  • 8/14/2019 Prabhu Final Sai Final Report

    109/109

    19. What actions should be taken to reduce the accidents?

    (a) Make use of the safety aids regularly

    (b) Give sufficient safety training

    20. Do you get motivated by some of the welfare activities like employee holiday camp or

    employee children camp which results in your satisfaction at your work?

    (a) Yes

    (b) No

    21. How far these safety and welfare measures provided to you are Satisfactory on the whole?

    (b) To great extent (b) To some extent (c) To the least

    * * *Thank you for your co-operation* * *