ppt sales training richa
TRANSCRIPT
PRESENTATION ON SUMMER TRAINING REPORT
PRESENTED BY :RICHA VERMA (263)MBA 2ND YEAR SEC- B
INTRODUCTIONThe Aircel Group is a result of alliance between Maxis Communications Berhad of Malaysia (74% equity) and Sindya Securities & Investments Private Limited (26% equity). It is India’s fifth largest GSM mobile service provider. Aircel Group, formed in 1994, offers affordable and outstanding mobile services to a vast subscriber base in India. Aircel has a vision of delighting its customers by giving them the respect they deserve. Our goal is to provide our customers with exemplary service and persistently look for new ways to surpass their expectations.
Aircel provides 3G service in Andhra Pradesh, Assam, Bihar & Jharkhand, Chennai, Jammu & Kashmir, Karnataka, Kerala, Kolkata, North East, Orissa, Punjab, Tamil Nadu, UP East and West Bengal.
TOPIC-SALES TRAINING • Sales Trainig is one of the primary reasons for increased employees satisfaction.
• Due to the complexity of selling today, new sales personnel require a creative easy to use problem-solving approach to fulfilling their customer’s needs in a value-added manner. This fundamental approach differentiates a company’s products and services from its competitors by creating practical enhancements to their customer’s business.
• Sales Training involves the personal development of skills and techniques related to creating and exploring new sales opportunities, as well as closing sales for an organization
OBJECTIVES• To explore the sales training process at Aircel.• Company’s sales training objective.• To study the opinion of sales management trainee’s about training
programme.
METHODOLOGYMethodology of ProjectKeeping in mind what researchers have discussed in their work with relation to the effect of sales training on employee motivation and employee satisfaction , this project has been designed and the research has been conducted to have a clear view of the relationship. In this project, employee satisfaction and employee motivation has been analyzed keeping in mind the income of the employees. A questionnaire was designed to collect the required data for motivation and satisfaction.
• The questionnaire was divided into two parts :
• First part consists of 5 questions on motivation and satisfaction level in Aircel and Out of 10 questions.
• Second part consists of 5 questions on performance of trainer.• The target population for this study was employees of Aircel Limited - Delhi circle.
• The sample size taken into consideration for conducting this research was, 80 employees working in Aircel - Delhi circle office.
FINDINGS• 90% of the Aircel employee said the training was very effective for their current job profile and they are happy to work with Aircel
• 95% employees feel changes after training in their current job.
• 10% employees said that they have faced problems and challenges during the training.
• 85% of the employees are satisfied with Aircel and rest of 15% want some improvement and has given some suggestions
CONCLUSION• Performance related training can act as the tool or driving force which makes people willingly to put in their best in what they do because the concept of sales training does not threaten or force people to perform better and work hard , it only stimulates them.
• People at Aircel are highly motivated but their salary is not the only reason for this but the environment, culture, employee engagement initiatives, rewards and recognition etc all contributes in the employee motivation.