ppt non verbal communication
TRANSCRIPT
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PAPER PRESENTATION ON PAPER PRESENTATION ON NON VERBAL NON VERBAL COMUNICATIONCOMUNICATION
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Non Verbal Communication
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The words we use
Bodily actions and vocal qualities that typically accompany a verbal message
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Verbal Verbal CommunicationCommunication
Nonverbal Nonverbal CommunicationCommunication
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IMPORTANCE OF NON-VERBAL IMPORTANCE OF NON-VERBAL COMMUNICATIONCOMMUNICATION
♦ only 7% of a message’s effect is carried by words ; listeners receive the other 93% through non -verbal means - Communication researcher Mehrabian
♦Over 65 percent of the social meaning of the messages we send to others are communicated non-verbally.
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“What you are speaks so loudly that I cannot hear
what you say”
-Ralph Waldo Emerson
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Characteristics of Nonverbal Characteristics of Nonverbal CommunicationCommunication
Intentional or
unintentional
Ambiguous
Primary
Continuous
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Functions ofFunctions of Nonverbal Nonverbal CommunicationCommunication
To provide information
To regulate interaction
To express or hide emotion and affect
To present an image
To express power and control
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Regulate InteractionRegulate InteractionFacial expressions or gestures that are used to control or regulate the flow of a conversation
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Express Emotion or AffectExpress Emotion or Affect
Facial expressions and gestures that augment the verbal expression of feelings
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Types of Nonverbal Types of Nonverbal CommunicationCommunication
Kinesics Paralanguage Vocal interferences Spatial Usage Self-presentation
cues
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Everything
except the
words!
Everything
except the
words!
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KinesicsKinesics
Eye ContactFacial expressionsEmoticonsGesturePostureTouch
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TouchTouch
Touching and being touched are essential to a healthy life
Touch can communicate power, empathy, understanding
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ParalanguageParalanguage
PitchVolumeRateQualityIntonation
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Vocal InterferencesVocal Interferences
Extraneous sounds or words that interrupt fluent speech◦“uh,” “um”◦“you know,” “like”
Place markersFiller
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Spatial UsageSpatial Usage
Proxemics◦Intimate distance
◦Personal distance
◦Social distance
◦Public Distance
Territory
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Personal Space at Work Personal Space at Work
Your officeYour deskA table in the cafeteria that you sit at regularly
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Color Influences Color Influences CommunicationCommunication
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Yellow cheers and
elevates moods
Red excitesand
stimulates
Blue comfortsand
soothes
In some cultures
black suggests mourning
In some cultures
white suggestspurity
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Self-Presentation CuesSelf-Presentation Cues
Physical Appearance
Time (Chronemics)
Olfactory Communication
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Self-PresentationSelf-Presentation
What message do you wish to send with your choice of clothing and personal grooming?
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TimeTime
How do we manage and react to others’ management of time◦duration◦activity◦punctuality
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Cultural and Gender Cultural and Gender VariationsVariations
KinesicsParalanguageProxemics and TerritoryOlfactory Communication
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Nonverbal SignalsNonverbal SignalsVary from culture to culture
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What does this symbol mean to What does this symbol mean to you?you?
In the United States it is a symbol for good job
In Germany the number one
In Japan the number fiveIn Ghana an insultIn Malaysia the thumb is
used to point rather than a finger
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Improving Nonverbal Improving Nonverbal Communication SkillsCommunication Skills
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•When sending messages• Be conscious of nonverbal behavior• Be purposeful in use of nonverbals• Make sure nonverbals are not distracting• Match verbal and nonverbal communication• Adapt to the situation
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Improving Nonverbal Improving Nonverbal Communication SkillsCommunication Skills
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•When receiving messages• Don’t automatically assume• Consider gender, culture and individual
differences• Pay attention to all aspects of nonverbal
communication• Use perception checking
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Teachers should be aware of nonverbal Teachers should be aware of nonverbal behavior for three major reasons: behavior for three major reasons:
An awareness of nonverbal behavior will allow you to become better receivers of students' messages.
You will become a better sender of signals that reinforce learning.
This mode of communication increases the degree of the perceived psychological closeness between teacher and student.
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THANK YOU THANK YOU
Creating a climate that facilitates learning and retention demands good nonverbal skills.
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