ppc beyond search lisa raehsler ses new york 2012

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New York | March 19–23 PPC Beyond Search: New Ad Formats, Display & Social Mobile PPC Lisa Raehsler Founder/ SEM Strategy Consultant Big Click Co.

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Page 1: PPC Beyond Search Lisa Raehsler SES New York 2012

New  York  |  March  19–23    

PPC  Beyond  Search:  New  Ad  Formats,  Display  &  Social    Mobile PPC  Lisa  Raehsler  Founder/  SEM  Strategy  Consultant  Big  Click  Co.    

Page 2: PPC Beyond Search Lisa Raehsler SES New York 2012

New York | March 19–23, 2012 | #sesny

Agenda

•  Sta%s%cs  on  Mobile  Landscape  

•  How  Mobile  Search  is  Different  

•  Set-­‐Up  Basics  for  Mobile  Campaigns  

• Mobile  Adver%sing  Op%ons  in  Adwords  

•  Ad  Formats  

•  Targe%ng  Op%ons  

• Mobile  Landing  Pages  

• Mobile  Analy%cs  

Page 3: PPC Beyond Search Lisa Raehsler SES New York 2012

New York | March 19–23, 2012 | #sesny

Mobile Is A Top Trend

•  By  2015,  there  will  be  more  than  7.1  billion  mobile  devices  in  use.  

• Web  searches  on  mobile  devices  has  grown  4x  since  2010.  

•  For  2012,  IDC  expects  the  U.S.  mobile  adver%sing  market  to  almost  double  to  $4.1  billion,  largely  because  of  web  searches.    

Sources: Pew Internet, “Generations and Their Gadgets,” February 2011; Google, “Mobile Internet & Smartphone Adoption”, IDC Research

Page 4: PPC Beyond Search Lisa Raehsler SES New York 2012

New York | March 19–23, 2012 | #sesny

Statistics: Mobile Usage

•  85%  of  Americans  age  18+  have  a  mobile  phone,  including  68%  of  people  over  age  65.    

•  Consumers  are  embracing  tablets  as  the  fourth  screen  hiXng  17%  in  the  US.  

Sources: Pew Internet, “Generations and Their Gadgets,” February 2011; Google, “Mobile Internet & Smartphone Adoption”

Page 5: PPC Beyond Search Lisa Raehsler SES New York 2012

New York | March 19–23, 2012 | #sesny

Statistics: Consumer Mobile Behavior

Google, “The Mobile Movement: Understanding Smartphone Users,” 2011

Page 6: PPC Beyond Search Lisa Raehsler SES New York 2012

New York | March 19–23, 2012 | #sesny

Statistics: Mobile Users Multi-task

 

Ac#vi#es  engaged  in  while  also  using  the  Internet  on  

the  smart  phone  

Google, “The Mobile Movement: Understanding Smartphone Users,” 2011

Page 7: PPC Beyond Search Lisa Raehsler SES New York 2012

New York | March 19–23, 2012 | #sesny

Mobile Search: How It’s Different

•  Local  

–  1  in  3  mobile  searches  have  local  intent.    

•  Shorter  searches  

– Mobile  devices  detect  your  loca#on  

• Mul%-­‐tasking  

•  Immediate  needs  

Page 8: PPC Beyond Search Lisa Raehsler SES New York 2012

New York | March 19–23, 2012 | #sesny

Mobile Campaigns: Set-Up Basics

• Mobile  only  campaigns  

•  Exclude  mobile  from  the  other  campaigns  

•  keyword  list  with  shorter  terms  

• Mobile  Landing  page  

Page 9: PPC Beyond Search Lisa Raehsler SES New York 2012

New York | March 19–23, 2012 | #sesny

Mobile Campaigns: Set-Up Basics

Adwords

Page 10: PPC Beyond Search Lisa Raehsler SES New York 2012

New York | March 19–23, 2012 | #sesny

Mobile Campaigns: Set-Up Basics

Adwords mobile campaign settings (Campaign Setting tab)

Page 11: PPC Beyond Search Lisa Raehsler SES New York 2012

New York | March 19–23, 2012 | #sesny

Mobile Campaigns: Keyword Research Adwords (keyword research tool)

Page 12: PPC Beyond Search Lisa Raehsler SES New York 2012

New York | March 19–23, 2012 | #sesny

Mobile Advertising Options: Adwords

Ad  Placements  

• Search  engine  

• Mobile  Display  Network  

• Mobile  Apps  

• YouTube  

Ad  Formats  

• Text  

•  Image  

• Video  

Page 13: PPC Beyond Search Lisa Raehsler SES New York 2012

New York | March 19–23, 2012 | #sesny

Ad Formats: Sitelinks

• Makes  site  naviga%on  easier  

• Customize  sitelinks  for  mobile:  direc%ons,  store  locator,  local  messaging  with  geo-­‐targe%ng  

Page 14: PPC Beyond Search Lisa Raehsler SES New York 2012

New York | March 19–23, 2012 | #sesny

Ad Formats: Click-to-Call

•  Click-­‐to-­‐call  allows  users  to  click  on  phone  number  to  call  and  connect  with  adver%sers  directly.  

•  Google  says  more  than  500k  adver%sers  are  currently  using  click-­‐to-­‐call.  

•  They  are  seeing  over  10  million  calls  per  month.  

Page 15: PPC Beyond Search Lisa Raehsler SES New York 2012

New York | March 19–23, 2012 | #sesny

Ad Formats: Hyper Local

•  Enhances  the  loca%on  extensions  ad  format  with  a  blue  marker  with  the  distance  between  the  user  and  business.      

•  Creates  awareness  the  business  is  nearby  and  can  drive  more  traffic  to  the  store.  

•  Users  see  the  hyperlocal  ads  only  if  they’ve  opted  into  sharing  their  loca%on  on  Google.com.    

•  Users  can  also  click  to  see  where  your  business  is  located  on  a  map  and  click-­‐to-­‐  call.    

•  Hyperlocal  distance  informa%on  is  automa%cally  enabled  with  exis%ng  loca%on  extensions.    

Page 16: PPC Beyond Search Lisa Raehsler SES New York 2012

New York | March 19–23, 2012 | #sesny

Ad Formats: Click to Download

•  This  ad  format  helps  consumers  right  when  they're  searching  for  informa%on  about  an  app.  

•  Links  them  directly  to  the  App  Store  or  Android  Marketplace  to  download.    

•  Includes  app  icons  and  informa%on  about  the  app  in  their  ad  unit.  

Page 17: PPC Beyond Search Lisa Raehsler SES New York 2012

New York | March 19–23, 2012 | #sesny

Ad Formats: Search Ads in Mobile Apps

•  Targets  searches  within  a  mobile  app  for  informa%on.  

•  Ie.  search  for  a  restaurant  nearby.    

Page 18: PPC Beyond Search Lisa Raehsler SES New York 2012

New York | March 19–23, 2012 | #sesny

Ad Formats: Display Ads Banners on mobile content sites Banners on YouTube

Page 19: PPC Beyond Search Lisa Raehsler SES New York 2012

New York | March 19–23, 2012 | #sesny

Ad Formats: Display Ads

• The  +1  bucon  rolled  out  on  display  ads  and  text  ads  on  mobile  last  Fall.  

Page 20: PPC Beyond Search Lisa Raehsler SES New York 2012

New York | March 19–23, 2012 | #sesny

Targeting Options

Adwords mobile campaign settings (Campaign Setting tab)

Page 21: PPC Beyond Search Lisa Raehsler SES New York 2012

New York | March 19–23, 2012 | #sesny

Targeting Options

•  In  Adwords  placements  tool  check  mobile  app  to  see  placements  based  on  keywords  

Page 22: PPC Beyond Search Lisa Raehsler SES New York 2012

New York | March 19–23, 2012 | #sesny

Mobile Landing Pages

• Since  August  2011,  Google  has  seen  more  than  50%  increase  in  the  number  of  AdWords  adver%sers  with  mobile  op%mized  sites.  

Page 23: PPC Beyond Search Lisa Raehsler SES New York 2012

New York | March 19–23, 2012 | #sesny

Mobile Landing Pages: Best Practices

•  Landing  pages  for  mobile  need  to  be  mobile  friendly  is    

•  Easy  to  view  and  navigate  for  users  on  mobile  devices  

•  Easy  for  mobile  users  to  sign  up,  purchase,  or  convert.  

•  Design  for  visibility  and  usability  

Page 24: PPC Beyond Search Lisa Raehsler SES New York 2012

New York | March 19–23, 2012 | #sesny

Mobile Landing Pages: Best Practices

•  Mobile  users  are  oden  short  on  %me  

•  Design  your  site  to  load  fast  and  make  text  easy  to  scan.  

•  S%ck  to  the  content  and  features  mobile  users  need  most.  

•  Include  bulleted  lists  for  easy  reading.  

•  Keep  images  small  for  faster  loading.  

Page 25: PPC Beyond Search Lisa Raehsler SES New York 2012

New York | March 19–23, 2012 | #sesny

Mobile Landing Pages: Best Practices

•  Make  it  Local  

•  One  of  the  top  uses  of  mobile  searches  is  consumers  look  for  local  informa%on  

•  Have  your  address  or  store  locator  on  the  landing  page.  

•  Include  maps  and  direc%ons.    

•  Allow  users  to  check  stock  at  nearby  stores.  

Page 26: PPC Beyond Search Lisa Raehsler SES New York 2012

New York | March 19–23, 2012 | #sesny

Mobile Landing Pages: Best Practices

•  Be  Thumb-­‐Friendly  

•  Use  larger  bucons  that  are  easy  to  press  on  touch  screens.  

•  Design  your  page  so  even  large  hands  can  easily  interact  with  it.  

•  Allow  room  between  bucons  to  reduce  accidental  clicks.  

•  Pad  smaller  bucons  to  increase  the  clickable  area.  

•  Pad  check  boxes  by  making  the  text  clickable.  

Page 27: PPC Beyond Search Lisa Raehsler SES New York 2012

New York | March 19–23, 2012 | #sesny

Mobile Landing Pages: Best Practices

•  Keep  your  page  layout  simple  for  best  visibility.  

•  Create  contrast  between  background  and  text.  

•  Content  should  fit  onscreen  and  can  be  read  without  pinching  and  zooming.  

•  Allow  scrolling  in  one  direc%on  only.  

•  Use  plenty  of  nega%ve  space.  Use  size  and  color  to  indicate  link/bucon  priority.  

Page 28: PPC Beyond Search Lisa Raehsler SES New York 2012

New York | March 19–23, 2012 | #sesny

Mobile Landing Pages: Best Practices

•  Consider  accessibility  across  all  mobile  devices  and  all  handset  orienta%ons.  

•  Avoid  Flash  since  it  does  not  work  on  all  devices.  

•  Use  HTML5  for  interac%vity  and  anima%on.  

•  Adapt  your  site  for  both  ver%cal  and  horizontal  orienta%ons.  

•  Keep  users  in  the  same  place  when  they  change  orienta%on.  

Grrrr, I can’t see their site!

Page 29: PPC Beyond Search Lisa Raehsler SES New York 2012

New York | March 19–23, 2012 | #sesny

Mobile Landing Pages: Best Practices

•  Use  Mobile  Site  Redirects  

•  A  mobile  site  redirect  is  code  that  can  detect  mobile  users  and  send  them  to  the  mobile-­‐friendly  version  of  your  site.  

•  Give  users  a  choice  to  go  back  to  the  desktop  site,  but  make  it  easy  to  return  to  the  mobile  site.  

•  Let  users  choose  which  version  they  prefer  to  see  for  later  visits.  

Page 30: PPC Beyond Search Lisa Raehsler SES New York 2012

New York | March 19–23, 2012 | #sesny

Mobile Landing Pages: Conversion Tips

•  Make  it  easy  to  buy  something  or  contact  you.  

•  Focus  on  informa%on  that  will  aid  conversion  (i.e.,  product  details).  

•  Reduce  the  number  of  steps  needed  to  complete  a  transac%on.  

•  Keep  forms  short  with  the  fewest  number  of  fields.  

•  Use  check  boxes,  lists  and  scroll  menus  to  make  data  entry  easier.  

•  Use  Click-­‐To-­‐Call  func%onality  for  all  phone  numbers.  

Page 31: PPC Beyond Search Lisa Raehsler SES New York 2012

New York | March 19–23, 2012 | #sesny

Mobile Analytics: Google Analytics

Page 32: PPC Beyond Search Lisa Raehsler SES New York 2012

New York | March 19–23, 2012 | #sesny

Mobile Analytics: Google Analytics

Page 33: PPC Beyond Search Lisa Raehsler SES New York 2012

New York | March 19–23, 2012 | #sesny

Mobile Analytics: Adwords

Page 34: PPC Beyond Search Lisa Raehsler SES New York 2012

New York | March 19–23, 2012 | #sesny

Summary  of  Key  Takeaways  

• Mobile  will  con%nue  to  grow  so  extend  your  online  adver%sing  to  mobile  

•  U%lize  the  current  knowledge  and  seXngs  from  Adwords  (i.e  ad  extensions)  

•  Understand  mobile  user  behavior  

•  Consider  the  device  and  how  it  will  be  used  to  search  for  you  

•  Create  mobile-­‐friendly  website  experience  

Page 35: PPC Beyond Search Lisa Raehsler SES New York 2012

New York | March 19–23, 2012 | #sesny

About Me

•  Founder  and  SEM  Strategist,  Big  Click  Co.  

•  Pay-­‐per-­‐click  management,  specializing  in  

– Ecommerce    

– Retarge%ng  

• Managed  dozens  of  PPC  accounts  at  agencies  and  client  side  

•  Columnist,  ClickZ  hcp://j.mp/pOxChd  

Contact me: [email protected] 612-424-1SEM