PowerSource

NWOCA User Conference11/02/2012

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PowerSource:

https://powersource.pearsonschoolsystems.com

A Pearson website that provides resources for their various products, mainly the PowerSchool student information system.

Resources include:

Training Technical Support Community Services Forum Discussions Knowledgebase articles Announcements of New Products Implementation

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Setup

• My Setup (Profile): Name, Phone #, Email AddressProfile: Photo, preferences

• Password: Password Reset• Site Settings (Technotes preferences,

etc)• Technical Contact ID (for Pearson

Support)

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Support

• Knowledgebase: Contains Thousands of Articles Searchable Can use Keywords, Products, Other Criteria

• Documentation: Release Notes User Guides, etc

• Downloads: Installers, Upgrades, State Reporting, etc

• My Cases: Report an Issue or Request Assistance View Status of Your Reported Issues; Your cases can be exported to Excel

• Forums Exchange (Downloadable report templates, etc) Enhancement Requests

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Searches

1. Search Site box – top right corner (enter text)2. Support3. Knowledgebase4. Enter search criteria5. Filters (Product: PowerSchool Premier)

Results may include:• Tutorials, How it Works, Walk-Thru, Documentation, Known Issues, etc

Toolbox options:• Watch, Bookmark, Add Comment, Forward, Feedback

Related Articles Tags Tab (Tag Cloud)

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PowerTeacher

• PowerTeacher Forums: Questions/Answers

• Video: Illustrating new features & latest developments

• Documentation• Enhancements Forum

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Next PowerSchool Release

• Typically, Pearson places an announcement of their latest version of PowerSchool right on the initial/Home screen on PowerSource, with a link to “Learn More”.

• Click on “Learn More” to see highlights & videos of enhancements/improvements to the new version.– Also you may find “Available Resources” including :– Release Notes – “What’s New in PowerSchool Version ____”

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Training

• Training Calendar• Distance Learning Modules• Mastery in Minutes• Master Schedule Building Workshops• Course Catalog

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Services

• Implementation• Technical Services: Upgrades,

Hosting, etc.• Data Services: Conversion, Custom

Interfaces, etc.• Report Writing & Customizations• Consulting

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Labs

• Here customers can communicate with Pearson during developmental stages of their products.

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Community

• PowerSource Exchange• Enhancement Requests

Vote for top priority enhancement requests!

• Forums• Facebook• Twitter

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PowerSource Exchange

• Download Items developed by other PS Customers:Custom Report Templates (ReportWorks,

Object Reports, etc)Custom Screens Custom Web PagesTips & Tricks

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Enhancement Requests

• Browse Enhancement Requests• Submit an Enhancement Request• Cast Votes on Enhancement Requests:• Votes provide Pearson with Feedback

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Voting!

Number of votes determines which fixes and enhancements are included in next release (Most popular)

Vote for or against an article

Vote for/against comments made by other customers

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Forums

• Labs Forums• PowerSchool • PowerTeacher• ReportWorks• Site News and Feedback

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Training Calendar

• Upcoming Instructor-Led Courses• Divided by Month Offered, Most Recent

First• Location, Number of Seats Available• Submit a Request to Participate in Course• Some Instructor-Led Courses are Delivered

Via Web-Ex

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Course Catalog

1. Choose the Product tab2. Scroll to Find the Training You Need3. View Info:

Description/Agenda Category (i.e. Advanced, Certification, etc) Format ( i.e. instructor-led, lecture/hands-on) Cost, Duration, Pre-Requisites Audience (i.e. PS Authorized Providers, PS

Administrators, etc.)

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Distance Learning Modules

• Approximately 2-3 hours in length• May stop/exit/resume at will• Outline, Thumbnails, Notes, Search• Sections:

“Try It!” SummaryTime to ReviewTest Your KnowledgeAttachments

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Mastery In Minutes

• Approximately 2-3 Minutes in Length• Narrated video• Tutorial

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Tips/Tricks

• PS Account Admin can access Account Management to view status of staff members from the district.

• Staff will be assigned roles by PS Admin.

• Use breadcrumbs when present• Depending on your account settings,

you may see differences.