portfolio
TRANSCRIPT
Theresa Marie Comer• Profile• Resume• Professional Skills & Abilities• Volunteer Work & Other• References• About the College of St. Catherine• Closing Statement• End Show
Profile
• Bachelor of Science degree in Information Management
• Desire information management and technology oriented position in a not-for-profit or academic organization
• Possess strong skills in communication, technology and information management
ResumeTheresa Marie Comer
241 First Avenue South South Saint Paul, Minnesota 55075-2302
Home Phone: 651-451-4822 Email: [email protected]
2/2004 – Present College of St. Catherine – Career Development Center
Information Specialist, Duties: Maintain resource library, monitor and reconcile budget, assist students in use of resource library, assist students in creating ePortfolios, maintain website.
11/2000 – 2/2004 The Renal Network of the Upper Midwest, Inc. Data Consultant/Health Data Specialist, Duties: Maintain patient registry, monitor and facilitate provider compliance with federal data reporting requirements, contribute to Annual Report, create registration database for annual meeting, compose correspondence to facility contacts regarding compliance issues, create and administer database for tracking facility data reporting compliance, train new employees and new facility data contacts, create training materials and contribute to training manuals, create displays for annual meeting, create content for data website, assist IT consultant with hardware and software support duties.
10/1998 – 10/2000 Deloitte & Touche, LLP Database Coordinator, Duties: Create and customize contact management database, design queries and reports, create and code mailing lists, research companies and contacts to include in database, create alumni directory, create training materials and train staff on contact management database.
2/1998 – 10/1998 Western Graphics Sales Support/Sales Project Management, Duties: Manage recurring zero-defect imprint jobs, develop and maintain systems for tracking recurring jobs receive incoming jobs, create quotes for potential jobs, track jobs from quote to shipping, provide back up to receptionist.
3/1994 – 10/1997 Merrill Corporation Production Assitant/Composition Auditor, Duties: Prepare billing, train Production Assistants to evaluate jobs for billing, establish best practices for Production Assists, create training materials, process and assign jobs to production teams.
Education
January 2004 New Horizons Learning Center – Richfield, MN SQL Level 1 July 2002 College of St. Catherine – St. Paul, MN
Bachelor of Science, Information Management May 1998 MindSharp Learn Centers – Bloomington, MN Access 97 – Beginning and Intermediate June 1995 Inver Hills Community College – Inver Grove Heights, MN
Associate in Arts Degree, Liberal Arts
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Professional Skills & Abilities
• Communication skills• Information Management skills• Technology skills
Volunteer Work & Other
• “Above & Beyond” Recognition Click here to view certificate• Biography from Network 11 2003 Annual Report Click here to view page• Performance Evaluation Click here to view Evaluation• Served on several non-profit boards and committees as Secretary, VP,
President and member• Presenting Team on 12 retreat weekends• Provided Web and Computer Maintenance for non-profit organizations• Coordinate office-wide Adopt-A-Family Holiday giving• First Responder/CPR & First Aid Training• Special Olympics MN event volunteer
ReferencesTara Morrison Former Supervisor: Deloitte & ToucheManager, Communications Deloitte Consulting LLP Office Phone: 612/397-4123Cell Phone: 651/398-2089 Fax: 612/692-4123 [email protected] www.deloitte.com
Anne Kleppe, Former SupervisorData ManagerRenal Network of the Upper Midwest, Inc.1360 Energy Park Drive, Suite 200Saint Paul, MN 551085Phone: 651/644-9877 Fax: 651/[email protected] http://www.esrdnet11.org/
Cheryl Dickhausen, Former CoworkerHealth Information SpecialistRenal Network of the Upper Midwest1360 Energy Park Drive, Suite 200Saint Paul, MN 551085Phone: 651/644-9877 Fax: 651/[email protected]://www.esrdnet11.org/
About the College of St. Catherine
Celebrating its centennial during the 2004-2005 academic year, the College of St. Catherine is the largest and most comprehensive Catholic college for women in the country. Through a diversity of programs, the college offers the intimacy of a four-year liberal arts college and the opportunity to complete baccalaureate, associate and master’s degrees in a variety of health-care specialties, liberal arts and professional programs. Committed to meeting the educational needs of women of all ages, St. Catherine’s offers many of its bachelor’s and master’s degree programs in both traditional and weekend formats. With beautiful campuses in St. Paul and Minneapolis, the college has a total enrollment of 4,809.
Thank you for for taking the time to view my portfolio. This portfolio is intended to provide you with an overview of my experience, skills and abilities. I look forward to meeting you to discuss the needs of your organization and how I can help fulfill your technology and Information Management requirements.
Closing Statement
Theresa Marie Comer
Communication Skills
• Written/Visual– Graphic– Writing Sample
• Oral/Aural – Training & Public Speaking
Writing Samples
To Filter or Not To Filter? For Many Libraries That Is THE Question
Theresa Comer
LIS 703A – Fall 2003 October 15, 2003
Instructor Deb Torres
Data SWAT Team (Standardized Workflow and Training) Concept Paper
Submitted by Renal Network of the Upper Midwest, Inc.
Objectives Improve the national ESRD registry by:
a. Creating and maintaining a core curriculum to train new data staff and managers. b. Coordinating a “cooperative” of data staff that could assist any Network to train new data staff, conduct
special clean-up efforts, or provide support in times of special need (e.g., leave of absence). Background Need: Currently, there are no formal systems, standards, or manuals to accommodate the training of new data staff, or cover the leave of existing staff in the 18 ESRD Networks nationwide. Due to the highly specialized knowledge required for ESRD registry management, standard temporary employment agencies are insufficient to meet the needs of the ESRD Networks. Furthermore, staff turnover at Networks in the past two years has been significant. In the past year alone, five new Data Managers were hired and trained in informal exchanges among Networks.
Potential for change: Currently, training is done informally, with no consistency in message or curriculum. When one Network helps another Network to train a new staff member, they develop their own curriculum. Meanwhile, another Network reinvents the wheel when training in another region. A nationally-based curriculum would ensure that appropriate topics are covered and consistent business practices are being shared. Further, it would reduce the amount of time an individual Network has to invest in training new staff. Additionally, each Network has staff that are exceptional in a particular niche—tapping this resource could be particularly useful for Networks facing a backlog of data clean-up, or requiring an innovative approach to solve data-related problems. Some of these specialty areas might include: VISION, notifications processing, data management utilities, custom reporting, data analysis, internal quality improvement (IQP), confidentiality and security, SIMS, and REMIS. Feasibility Potential Barriers:
Networks may be hesitant to have a single Network developing curriculum and staffing the Data Cooperative.
Possible resistance from Networks to volunteer time in developing manual and curriculum; and to serve in the Data Staff Cooperative.
Potential Solutions: • Solicit input and volunteers from several Networks (with all Networks invited to apply). • Approach Networks that have recently benefited from cross-training arrangements. • Request a statement of support from CMS to underscore the value of national consistency in training. • Compensate the Networks that offer to develop curriculum or serve to assist another Network as part of
the Data SWAT Team. Measures The expense of staff orientation and expense of staff turn over are well documented. In the last year alone, there have been five new Data Managers and many more new data staff. As one of the first project steps, all Networks could be surveyed to assess their interest in offering to serve or expecting to need services.
• Survey existing data staff to assess the length and type of training received and quality and effectiveness of that training.
• New employees would be surveyed regarding the quality and effectiveness of the new curriculum. • Evaluate Data SWAT services by surveying both the Network receiving help and the staff providing
services. Data Sources The SIMS Manual, data dictionary, business rules, etc. would be used to develop training material. Network 11 has already started, for internal use, a comprehensive “how to” data processing manual based on these materials. This document would provide the outline/framework for soliciting input from all 18 Networks.
Attached are samples of my writing. The first is a concept paper presented by Renal Network 11 to the Centers for Medicare and Medicaid Services.
The second is a paper written for class in the Master in Library & Information Sciences program at the College of St. Catherine.
To view a document, click on the document. To close file click on “x” in upper right corner
Graphic Communication
I created this logo in March 2004 for use in conjunction with the release of a new data reporting tool, a Monthly Patient Activity Report (PAR). The report was due on the 10th of each month. This logo continues to be used in all PAR communications between the Renal Network 11 and providers in a five state area.
I have designed content and layout for a variety of graphic/textual items, including buttons, newsletters, a high school yearbook, directories, websites and posters used in both regional and national meetings and conferences. To view a website I created click on the picture to the left. To return to this page close the web browser that opens up.
Training & Public Speaking
Training users with a variety of levels computer skills and comfort levels has proven to be both challenging and rewarding. Working with groups and one on one has enabled me to tailor my style to fit the situation.
Information Management
• Create database for tracking dialysis facility compliance with Medicare data reporting requirements
• Assist in design and creation of contact management database tracking clients, potential clients, award winners, staff and alumni staff
• Create index for college catalog
Technology
• Website design and maintenance• Publisher software• Visual Basic, SQL and HTML
programming• Database creation and maintenance• MS Office Products• Internet research
Biographical Information
Theresa Comer, Data Consultant, has served Network 11 since November 2000. In addition to maintaining the patient registry for Wisconsin, she also supports the IT Consultant and assists with special CMS data reconciliation projects. Theresa has developed a number of innovative auto-processing tools for the data team.
Performance Evaluation
To view details of performance review, please click on the Summary. To close performance review click on the “x” in the upper right corner.
Above & Beyond