Poor Broadband? What are the options?

Greg Ewing Andy Perry Paolo Van der Steenhoven David Stripp

- Broadband and Household Surveys - what they have shown

- www. kstm.uk

- What is in a speed test?

- What can you do with Fast Internet?

- Options?

- What a community broadband solution might look like

- Questions

- ADSL - Asynchronous Digital Subscriber Line

What the surveys have shown- 91% of all households have access to broadband

- the quality (speed, reliability) varies over the parish

- low speed and unreliable connections are concentrated mainly in KSM village

- half the households taking part in the survey have someone who works from home

- of the 67 respondents to the broadband survey 38% use their broadband for business purposes

Impact

Broadband quality in KSM and the lack of availability of fibre broadband in some areas is a major concern for households and businesses - as is the mobile phone signal

Comment: “BB speed was one of the first questions from house buyers”

50

40

30

20

10

0

10

20

30

40

50

social needs educational needs business needs

%How adequate is your broadband connection

(very-extremely)

adequate

(slightly-totally)

inadequate

Impact on the Community

Domestic:

- 35% of respondents find their connection inadequate

for both their social and their educational needs

Business:

- Half the households taking part in the household survey have someone who works from

home

- Around 1 in 3 work from home regularly (31%)

- Overwhelmingly for those working from home regularly, the primary request is to address

broadband issues

- 54% of those working from home regularly regard broadband as inadequate

Comments “Unable to work from home due to poor broadband service”“Have to go to a friend’s house to send emails”

CDS Broadband Voucher Scheme

Postcodes with inadequate broadband supply

kstm.uk

British Telecom Vodafone 4G

What’s in a speed test?

Provider Download Upload Notes

BT 8 Mbps 0.2 Mbps No data cap

EE 40 Mbps 35 Mbps 12 GB for £31/m

3 20 Mbps 10 Mbps 30 GB for £30/m **

O2 29 Mbps 29 Mbps 25 GB for £25/m

Vodafone 30 Mbps 33 Mbps 50 GB for £30/m

** All-you-can-eat tariffs may not work at all in 4G routers

What can you do with Fast Internet?Broadband providers tend to ignore Upload speed as unimportant.

Email & Internet browsing

Media streaming

Downloading files

Windows Updates & Security Patches

But Upload speeds are very important:

Online telephony

Online video calling

Screen Sharing

File and Photo Sharing

Sending large email attachments

working from home

Remote PC support

OptionsOption Pro Con

Wait for BT • Least disruptive • No plan to upgrade

• Needs to be Fibre to the Premise

Wait for Virgin Media

(Cable Internet & TV)

• Very high speed

• Cable TV channels

• Unlikely to come here soon

Satellite Broadband • Excellent coverage

• Possible interim solution

• Expensive

• Data transfer caps

• Not best suitable for voice/video calling

Household 4G • High speed

• Available today

• Low cost (with CDS voucher)

• External antenna bolted to house

(aesthetics)

• Not available everywhere

• 12/24 month minimum commitment

Community

Broadband

• (Very) high speed

• Low cost if we pool our CDS

vouchers (or get enough

subscribers)

• Medium lead time to install

• Limited coverage depending on solution

• 12 month minimum commitment

What a community broadband solution might look like

Digital Village:

Technology can be used to great effect for community purposes within the parish:

- group calendars

- distributing Link Up online/communicating important messages

- consultations

- crisis management

- supporting the vulnerable

- as well as for Facebook groups, twitter, hashtags, etc.

Questions

Call to Action

emails to broadband@kstm.uk

ADSL – Asynchronous Digital Subscriber LineNot as ‘Digital’ as you might think

The Telephone Line providing service to your house was notdesigned to deliver internet services.• 0 to 3,400 Hertz - Voice• 26,000 Hertz ad up – ADSL (Radio)

Old Infrastructure at our exchanges and street cabinets means no improvement without a BT upgrade.

• ADSL rollout began in 1999. No upgrade since 31/03/2006

• 21CN was supposed to be installed be end of 2008 – not yet done

• Some households get ADSL2 service due to hardware replacement at the exchange (max 22.5 Mbps

download)

• No announced plan to upgrade our cabinets or exchange further

• Current Maximum speeds:

• 876 kbps Upload speed per phone line

• 7.6 Mbps Download per phone line

• ADSL is a 50:1 contended (shared) service.

• The KStM Exchange serves approx. 517 residential premises 51 non-residential premises.

• ADSL Hardware delivers service in blocks of 150 households

• ‘Fibre to the Cabinet’ only provides better service when the exchange has the right hardware

etc. for all connected cabinetshttp://www.dslchecker.bt.com/ https://www.samknows.com