point and click settings
DESCRIPTION
vhelp me hasTRANSCRIPT
Point and click settings
Settings for chat widget
Enter your company details, which will appear on chat bar and contact email to which messages
will be sent
Settings for chat widget
You can select manual agent or auto agent. We suggest that you start with manual agent and
slowly add to your knowledge base, after
that auto agent becomes more smarter and can truly help your visitors
when you are not around.
Settings for chat widget
Do you want to ask visitor to enter their names ? If
yes, then toggle to true. If you see too many visitors
put off by you asking them to fill up too much information, you might
have to revise it.
Settings for chat widget
This allows you to engage proactively with
your customers. So visitors will get an
welcome message when they land up on your
website.
Settings for chat widget
This allows customers to leave messages behind,
when there is no one logged into chatportal and there is auto agent
enabled.
Settings for chat widget
You can rename the auto agent.
The default is Maya, meaning the mystical
one, that's all pervasive, in Indian philosophy.
Settings for chat widget
You can selectively show the chat bar to a
percentage of visitors, allows you to do a simple
A/B testing of how effectively vhelp is
working.
Settings for chat widget
If you are trying to test how good is your lead
into sales conversion is , just put in the payment / thank you page URL and
you can easily tracks visitors that are getting
converted.
Settings for chat widget
You can selectively show it to visitors which on
certain page by entering the URL here, like you only want to help on
payment page , so you can paste our payment
URL here.
Settings for chat widget
You can selectively target to only customers in certain geos. Like if
you ship only in us, then you want to focus on
visitors which are coming from there.
You are ready to delight your visitors