podtatranská vodárenská prevádzková spoločnosť,...
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Podtatranská vodárenská prevádzková spoločnosť, plc.
ANNUAL REPORT 2014
contentBackgroud Data 4 Corporate Statutary Bodies 7 Key Data 8 Word of Introduction 10 Corporate Organizational Chart 12 Company’s Performance 14Production and Distribution of Drinking Water 15Selected Operational Data 16Key Production Indicators Fulfilment Overview 161 685 Written Opinions 17Reducing Water Losses 18Water Meters 19Draining and Treatment of Wastewater 20Water Quality 22Water Quality Department 23Customers 24Customer-oriented Approach 25Services for Customers 25Public Relations 26Satisfaction Rate Survey 28Our Top 20 Customers in 2014 30Responsibility 32Human Resources 33Social Area 35Internal Communication 35Education of Employees 35Environmental Education and Awareness 36
Occupational Health and Safety 37Slovakia-wide Contest of Employee Skills in Water Sector 37Environmental Protection 38Corporate Presence in Shopping Centres 39Doors Open Day 39Slovakia-wide campaign „Let’s not shut our eyes“ 39Waste Management 39ISO 40Innovations 42Production and Distribution of Drinking Water 42Area of Sewerage Network and Wastewater Treatment Plants 44Area of Control Centre and Geographical Information System (GIS) 45Services 46Fixed Tangible Assets Repair by the Company Staff 46Fixed Tangible Assets Repair by the External Staff 46Investment Projects 47Purchased assets in 2014 47Financial Part 48Comment on the Financial Results for the Year 2014 49Financial Statement 52Balance Sheet 52Profit and Loss Statement 54Cash Flow Overview 55Independent Auditor‘s Report 56Report by Supervisory Board 58Contacts 60
2014
ANNUAL REPORT 2014
Background
data
Business Title: Podtatranská vodárenská
prevádzková spoločnosť, plc.
Company Headquarters:Hraničná 662/17, 058 89
Poprad
Date of Incorporation: 21 December 2004
Legal Form:Public Limited Company
Business Identification Number (BIN):
36 500 968
VAT Identification Number: SK 2021918459
Registered Capital: 33,200 €
Tel: 00421/052/7873 115Fax: 00421/052/7873 167
E-mail: [email protected]
Entered in the: Commercial Register of the
District Court of Prešov, in Section Sa, Insert No.: 10301/P
Date of Incorporation: 21 December 2004
Net Turnover as of the year 2014:
22,582,898 €
Profit/Loss result for the accounting period prior to
taxation (EBT): 1,138,802 €
Profit/Loss result for the accounting period following
the taxation: 879,620 €
EBT/ Turnover Ratio:1,138,802 / 22,496 = 5.06 %
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ANNUAL REPORT 2014
SCOPE OF BUSINESS ACTIVITIES:
• operationofcategoryIpublicwatersupplynetworks
• operationofcategoryIpublicseweragenetworks
• intermediationoftradeandserviceswithinthescopeoffreetrades
• buildingofconstructionsandtheiralternations
• constructionsupervision,engineeringconstructions–watermanagementprojects
• laboratoryanalysesofwater,excludingofficialmeasurements
• assembly,repairs,maintenance,expertinspectionsandexperttestsofelectricalequipment
• businessactivitieswithinthefieldofhazardouswastemanagementandmana-gementofotherthanhazardouswaste
The main goal of the company is to adhere to the entire scope of business activities and secure that the connection to the water supply and sewerage networks is as large as possible.
Within the region of its opera-tion, Podtatranská vodáren-ská prevádzková spoločnosť, plc. provides for the following:
• developmentalproceduresfordrinkingwatersupplies,seweragenetworksandwastewatertreatment
• productionandsuppliesofdrinkingwaterforhouseholds,industry,andagriculture
• townandmunicipalityseweragenetwor-kingandwastewatertreatment
• watersourcesprotection
• laboratoryanalyses–chemical,microbio-logicalandbiologicalanalysesofwater
The company does not have an organizational unit abroad.
business activities
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ANNUAL REPORT 2014
Profileof the company
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ANNUAL REPORT 2014
Board of DirectorsCHAIRMAN OF THE
BOARD OF DIRECTORSRNDr. Tomáš Paclík
MEMBERS OF THE BOARD OF DIRECTORS
Philippe GuitardIng. Martin Bernard, MBA
Ing. Robert TencerIng. Peter Martinka
Supervisory Board
CHAIRMAN OF THE SUPERVISORY BOARD
JUDr. Štefan Bieľak
MEMBERS OF THE SUPERVISORY BOARD
Ing. Ján HrabákIng. Jozef Havrila
Mgr. Zuzana NebusováEtienne Petit
Ing. Jana SedlákováMgr. Daniela Rúrová
Igor IľkoIng. Štefan Kováč
Executive Management
CHIEF EXECUTIVE OFFICER, CEO
Ing. Robert Tencer
FINANCE MANAGER, CFO Ing. Eva Sýkorová
PRODUCTION MANAGER, CPO Ing. Mikuláš Kovaľ
SALES MANAGER, CSM
Ing. Patrik Tkáč, PhD., ACCA
corporate statutary
bodies as of 31/12/2014
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Numberofemployeesasof31/12/2014: 533
Waterproduced: 14,965,000m3
TreatedSewageWaterVolume: 36,249,000m3
NumberofBreakdownsintheWaterNetwork: 2,862
NumberofBreakdownsintheSewerageNetwork: 139
WaterlossintheWaterNetwork: 27.69%
NumberofContractualCustomers: 43,452
NumberofInvoicingWaterMeters: 44,696
NumberofreceivedtelephonecallsontheCustomerCareLine: 10,861
NumberofVisitstotheCompanyPremises: 26,779
Company´sAuditor:KPMGSlovenskoLtd.Dvořákovonábrežie10 81102Bratislava
Keydataas of the year 2014
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ANNUAL REPORT 2014
Letmebeginbyevaluatingtheactivitiesofourcompanyfortheyear2014.
Podtatranskávodárenskáprevádzkováspoloč-nosť,plc.isamemberofVeoliaGroupandbe-longstosignificantworldleadersinprovid-ingwatermanagementservicesatpresent.
Our priority activities were activities con-nected with the operation of water mainsand sewer mains, drinking water supplyto more than 305 thousand people in thecountiesofPoprad,SpišskáNováVes,Levoča,Kežmarok,Gelnica,andStaráĽubovňa.
Inrespecttotheevaluationofwaterqualitystandardsandwastewaterdischarge,wecouldconfirmagainthatnobreachesoftheURSORegulation No 276/2012 Coll. issued by theRegulatory Authority for Network Industrieswereregisteredwhichprovesahighlevelandstabilityofservicesprovidedbyourcompany.
In the area of sustainable developmentand environmental protection we carryoutserviceactivitiesonahighprofessionallevel with respect to a sensitive approachtowardstheenvironmentanaturalsources.
Chief Executive Officer´s
Word of Introduction Honourable ladies
and gentlemen, dear col- leagues,
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ANNUAL REPORT 2014
Chief Executive Officer´s
Word of Introduction
Ing.RobertTencer
ChiefExecutiveOfficerofPVPS,plc.
Theinvestmentprojects„Dobudovanieain-tenzifikáciaČOVKežmarok“/CompletionandintensificationoftheWasteWaterTreatmentPlantKežmarok/and„Dobudovanieainten-zifikáciaČOVSpišskáNováVes“/CompletionandintensificationoftheWasteWaterTreat-mentSpišskáNováVes“/werestarted-pro-jectsthatarerealisedbytheassetcompanyPVS,a.s./PVS,plc./andareco-financedfromthestatebudgetoftheSlovakRepublicandtheCohesionFundoftheEuropeanUnion.
We have introducednewtechnologiesandrenewedinfrastructuralpropertyandsowehavebeengraduallyreducingwater loss inthepipingnetwork.Regularsupervisoryau-dits carried out by the company TÜV SÜDSlovakias.r.o/Ltd./confirmedthattheintro-ducedintegratedmanagementsystemisawellfunctioningsystem.
Everyyearweorganizeeducationalprojects,regional visual art and literary contests incooperationwithStredoslovenskávodáren-skáspoločnosť/WaterCompanyofCentralSlovakia/.LastyearinMayaregionalcontestforPrimaryschoolswasannounced–„Think
up a slogan and win an MP3 player“. Morethan80schoolboysandschoolgirlsjoinedit.ThewinnerwasthePrimarySchoolinTajo-vskéhoStreetinPoprad.
Despiteacontinuousdecreaseinconsump-tionofdrinkingwatersuppliedtoendcon-sumers the company achieved a positiveeconomicresult.
LastlyIwouldliketoexpressmythankstoallouremployeeswhocontributewiththeireve-rydayworksignificantlytoacontinuousdeve-lopmentofourcompany.FurthermoreIwouldlike to thank the management of PVPS, plc.and to Podtatranská vodárenská spoločnosť,plc., themembersof theBoardsofDirectors,theSupervisoryBoardfortheirsupportandofcourseallourcustomersandsuppliers.
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ANNUAL REPORT 2014
Corporate organizational chart
Finance managersection Production managersection
FINANCEANDTAXES
ACCOUNTING
PLANNING,PRICINGANDCONTROLLING
CENTRALPROCUREMENT
ADMINISTRATION
TECHNICALOPERATIONS
WATERPRODUCTIONANDDISTRIBUTION
OPERATIONSITESTARÁĽUBOVŇA
OPERATIONSITESPIŠSKÁNOVÁVES
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ANNUAL REPORT 2014
Sales managersection
ADMINISTRATION
DEPARTMENTFORCIVILPROTECTIONANDHEALTHANDSAFETYATWORK
LEGALANDORGANISATIONALDEPARTMENT
HRDEPARTMENT
ITDEPARTMENT
QUALITYSUPERVISIONDEPARTMENT
MAINTECHNOLOGISTDEPARTMENT
CONTROLROOMANDGIS
SEWERAGEANDWASTEWATERMANAGEMENT
OPERATIONOFTECHNICALSERVICES
CUSTOMERSERVICECENTRE-BACKOFFICE
CUSTOMERSERVICECENTRE-FRONTOFFICE
GENERAL ASSEMBLY
SUPERVISORY BOARD
BOARD OF DIRECTORS
CEO SECTION
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ANNUAL REPORT 2014
Company’sPerformance
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ANNUAL REPORT 2014
Company’sProduction and Distribution of Drinking Water
Duringthepastyearthecompanywassup-plyingdrinkingwatertoalltheoperationswhereitoperatespublicwatermainsandthatnamelywithinthedistrictsof:Poprad,Kežmarok,StaráĽubovňa,SpišskáNováVes,LevočaaGelnica.
Favourableweatherconditionsatthebeginningofthewinterdidnotthreatencontinuoussuppliesofdrinkingwaterforthepublic.Comparedtothelastyearwedidnotregisteranyincreasedoccurrenceofbreakscausedbyupsanddownsintemperature.
InMayongoingrainfallscausedthatdrink-ingwaterinlocalspringareasinthecountyofGelnicawasmuddy.Theinhabitantsoftheaffectedareawereprovidedwithalter-nativewatersuppliesinwatertankertrucks.
FromJulytoAugusthighrainfallsoccurred,however,theydidnotcauseanyfloodsorbiggeroperationalpropertydamage.
Publicwatermainsadministratedbythecompanyaresuppliedmainlyfromthesubterraneanwatersourcesbuttherearealsolocationsinourscopeofactivitywheredrinkingwateriscollectedfromthesurfacewatersourcethatistreatedbymeansofwatermanagementinatreatmentunitandinthiswayqualitypropertiesfordrink-ingwaterareachieved.
Takingcareofourpropertiesthatareopera-tedbyourcompanyisdividedintocyclicalandnon-cyclicalmaintenance.Cyclicalmaintenanceincludesthecareforwatersources,collection-pointobjects,wateraccumulationstations,pumpingstations,watermainsnetwork,replacementofwa-termetersforourcustomers.Non-cyclicalmaintenanceincludeseliminationofemer-genciesinthenetworkofthepublicwatermains,repairsintheareaofwatermainsvalves,replacementofhydrantnetwork,andrenovationactivitiescarriedoutintheareaofthepublicmainsnetworks.
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ANNUAL REPORT 2014
Number of water sources: 238 ks
Capacity of water resources: 2,212.56 l/s
Number of customers supplied: 305,633
Length of water mains network: 1,644 km
Number of water treatment plants: 22
Number of water storage reservoirs: 165
Number of pumping stations: 38
Selected Operational
Data
Key Production Indicators Fulfilment Overview:
Indicator in Thousand m3 Year 2014WaterConsumptionTotal 15,055SubterraneanWaterConsumption 12,498SurfaceWaterConsumption 2,557IndustrialWaterTotal 90Outofwhich:Subterranean 0
Surface 90WaterProducedwithinCompany´sOwnFacilities 14,965WaterSoldtoLocalMunicipalities 139WaterProducedforRealisation 14,965WaterInvoicedTotal 10,233Outofwhich:Households 7,115
OtherCustomers 2,979Villageandtownmunicipalities 139
Non-invoicedWater 4,732WaterTreated 2,909WaterPumped 4,212Chart No.:1
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ANNUAL REPORT 2014
- 551writtenopinionsregardingtechnicalconditionsforpropertyconnectiontothepublicwatermains,orpropertydiscon-nectionfromthepublicwatermainsandforestablishingwatermainsconnectionorremovingwatermainsconnection,
- 370writtenopinionsregardingtechnicalconditionsforpropertyconnectiontothepublicsewerage,orpropertydisconnectionfromthepublicsewerage
andforestablishingsewerconnectionorremovingsewerconnection,
- 571writtenopinionsregardingothercustomerrequirements(networks,highvoltage,lowvoltageadjustment,STL,garages,otherbuildingsnotrequiringconnectionstothecivilengineeringnetworks),
- 193writtenopinionstolargebuildings(extendingofpublicwater
mainsnetwork,publicseweragenetwork,IBV-housinginvestmentandconstruction,restorationandrelocationofwaterworknetworks,completionofwatermainsnetworkandseweragenetwork,completionofwatersupplyandseweragesystems,local/zoning/plans,shoppingcentres,sportsfacilities,...)
BASED ON THE PROBLEMS, OCCURRING DURING THE OPERATION OF PUBLIC WATER MAINS THROUGHOUT THE YEAR, DRAFT PROPOSAL PLANS OF REPAIRS AND INVESTMENT PROJECTS ARE MADE FOR THE NEXT PERIOD. WITHIN THE WATER MANAGEMENT DEVELOPMENT WRITTEN OPINIONS ARE PRODUCED TO ALL PHASES OF PROJECT DOCUMENTATION. THE DEPARTMENT FOR TECHNICAL AND OPERATIONAL ACTIVITIES RECEIVED AND PROCESSED
1 685 written opinions, out of which:
NUMBER OF WRITTEN OPINIONS TO PROJECT DOCUMENTATIONS ACCORDING TO THE INDIVIDUAL CENTRES ARE GIVEN IN THE CHART NO.: 2
Operation - centre number of opinions
Poprad 1,173
SpišskáNováVes 374StaráĽubovňa 138PVPS, plc. Total 1,685
Chart No.:2
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ANNUAL REPORT 2014
ReducingWater Losses
Decreasingthevolumeofnon-invoicedwater(andwaterlossesaswell)hasbeenrealisedmainlybycyclicalcheck-upsofthewatermainsnetworkandsubsequenteliminationofwaterleakagefromwatermains.Waterlosseswhichareinvolumetrictermsthelargestsegmentinnon-invoicedwaterweremostlyvisibleintheoutdatedsteelandgreycastironandbadqualitypolyethylenewaterpipes.Thenextelementofnon-invoicedwateristhecompany´sownconsumption,wherethevolumesarestillsignificant,asitisnecessarytode-sludgeandflushwaterpipesbecauseofdecreasedconsumptionandtosecurestandardqualitywaterinthewatermainspursuanttotheeffectivelegislation(namelyconcerningtheindicatorofiron).Agradualreconstructionofoutdatedwatermainsnetworksmeansthatwecontinuouslyreducewaterleakage.
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ANNUAL REPORT 2014
Thenumberofemergencies(breakdowns)inthewatermainsnetworkreflectsthecurrenttechnicalstatusofthewatermainsnetwork.Intotal1,759breakdownsinthewatermainsnetworkand113breakdownsintheseweragenetworkwereremoved.Inordertodecreasethenumberofbre-
akdownswefocusedonpreparationandprocessingplansofrestorationofthefaul-tiestsectionsofthenetwork,updatingthedatatransfertothecentralcontrolroomandmonitoringofcriticalsections.Thegroupprovidingforthelocalizationofemergenciesinthepublicwater-mains
Asof31December201444,696invoicingwatermeterswereinstalledwithinthepu-blicwatermainsnetwork.25watermetersweredemountedandsentforinspectionoutofwhich4watermetersshowedne-gativeresults.Intotal6,968watermeterswererepaired.
WATER-SUPPLY NETWORK Number of breakdowns
row 969
connection 790
totalnumberofbreakdowns 1 759
provided-besidethedetectionofbreakdownsgivenintheChartNo.3-surveyingtheareaforwatermainsrela-tedtoinvestmentactivitiesofexternalcustomersaswell.Also,cyclicalechoingintheplannedsectionsofwatermainswascarriedout.
Overview of Removed Breakdowns in Water Mains Network and in Sewer System
SEWERAGE NETWORK Number of breakdowns
row 113
connection 0
totalnumberofbreakdowns 113
Water Meters
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ANNUAL REPORT 2014
Draining and Treatment
of Wastewater
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ANNUAL REPORT 2014
Number of Wastewater Treatment Plants 29
No.ofProjectsEquivalenttotheNo.ofInhabitants(EO)400,739
NumberofactualEO–year 223,935
ProjectedCapacityofWWTPlants 106,257m3/day
ProjectedFlowQ24 1,229.84l/s
ActualFlowQ24peryear 1,180,74l/s
NumberofSewerageNetworkConnections 26,561ks
TheLengthofSewerageNetworkExcludingConnections627.53km
NumberofbreakdownsinSewerageNetwork
Chart No.: 1
Indicator Reality in thsd. m3
Wastewaterdrainedintotal 38000
Wastewaterdrained(invoiced) 10325
Outofwhich:households 6328
otherproducers 3997
Includedinit:rainfallwater 2216
Ofwhich:households 811
otherproducers 1405
Watertreated 36230
Waternottreated 1770
Chart No.: 2
Basedoninvoicestherewere11153tonnesofsolidsludgedisposedfromthewastewatertreatmentplants.
Selected Operating Data :
Volumetric Indicators :
Theimpactontheenvironmentisbeingmo-nitored, not only on the quality of water inthe recipients in which the treated water isdischargedbutalsotheimpactoftheopera-tionontheenvironmentandtheinhabitantsinthebuilt-upareas,aswellastheimpactonthenatureinthecorridorsofthesewagepipenetworks..AconsiderablepartoftheoperatedareabelongstotheNationalParksTANAPandSlovenskýraj/SlovakParadise/. It isofcoursemuch more difficult to manage these areasas the management of national parks andprotectedareasareunderlyingaspecial regi-me, not mentioning that we are also watch-edbyseveral institutionsand inhabitantsforwhom the environment where we live is ofhigh importance. We take part in negotiati-ons at all stages of investment construction,inexternalrepair,wedealwithrequirementsandcomplaintsandgiveopinionsontheirjust-ness.Wecontributetobetterinformationandawareness among people we meet at work.Weorganizeguidedexcursionsatwastewatertreatmentplantsandavisittotheirareasforthose interested in them. We also cooperatewithmunicipalauthorities,takepartinprepa-rationandprovisionofconstructionplans.Bymeansofpublicseweragenetworkwaste-waterfrom216,661inhabitantsandindustrialcompanies in six counties was collected.Thewastewaterwastreatedin29wastewatertre-atmentplantsoperatedbythecompany.
ONEOFTHEMAINOPERATIONALACTIVITIESOFTHECOMPANYISWASTE-WATERDISCHARGEANDWASTEWATERDRAINING,MAINTE-NANCE,CLEANINGOFSEWAGEPIPES,REMOVALOFBRE-AKDOWNSINTHEDRAINAGEPIPESANDWATERTRE-ATMENTPLANTS,MANAGEMENTOFRAWMATERIALANDWASTETHATISPRO-DUCEDDURINGTHEWORKINGCYCLE.
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WaterQuality
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Qualityofdrinkingandwastewaterisexam-inedinregularintervalsbyatestinglabora-toryoftheDepartmentofQualityInspection(SLÚKK). The Laboratory performs its activi-ties pursuant to the Accreditation Decreeof S-250, issued by the Slovak National Ac-creditation Service in Bratislava.The testinglaboratory showed again that it is able to
carry out the tests unbiased and trustwor-thyandwithinthemeaningofSTNEN/ISO17025:2005andtheCertificateofAccredita-tion. Laboratory activities include physicalandchemicaltests,microbiologicalandbio-logical tests of underground, technological,drinkingandwastewatersaswellassludge,includingsamplingofwaterandsludge.
The Quality Supervision Department pro-videdfortheinspectionofthequalityofwa-terresources,freshwatertreatmentplants,group municipal water mains, water reser-voirs and the quality of drinking water atpointsoffinalconsumption.Drinking water supplied to the public watermains is clean and free of any impurities, itsqualityismonitoredinsystematicintervalsandisinaccordancewiththeDecreeofNVSRNo.:496/2010Coll.,whichspecifiestherequirements
Waste Waters Laboratory carried out qua-lity inspections focusing on waste watersand sludge from the mouths of particulartechnologicalstagesintheprocessofwas-te water treatment within our wastewatertreatmentplantsaswellastheinspectionsof the producers of industrial and sewagewastewaters.Theextentandthenumberofsamplesthatweremonitoredareinconcor-dancewiththePublicNoticeNo.:269/2010Coll. and related legal regulations in forceconcerning waste waters. The observanceoftheregulatedlimitsofthereleasedwaste
waters intotherecipients ismonitored, inorder to ensure that no harm to the envi-ronmentiscaused.The waste waters laboratories processedthetotalnumberof4,259sampleslastyear,outofwhich3,730wastewatersandsludgesamplesweresamplestakenfromourwas-tewatertreatmentplants,272samplesoutof the non-treated mouths, 279 samplesfromindustrialproducersand228frompro-ducersand29samplesofwastewaterfromwatertreatmentplants.
WaterDrinking Water
Water Quality Department
Wastewater
WaterReservoirsandWaterTransmissionNetwork
MicrobiologicalandBiologicalIndicators
PhysicalandChemicalIndicators
OverallNumberofSamples/NumberofNon-compliantsamples
782/36 656/22
OverallNumberofAnalyses/No.ofNon-compliantAnalyses
12172/83 6688/32
for water intended for human consumption.Basedoncontinuousmonitoringofdrinkingwater quality within the water mains, it ispossible to state that the quality of drink-ingwatermeetstheEuropeanstandardsasviewed from the physical, chemical, micro-biologicalandbiologicalaspects.Drinking water laboratory tested the qua-lityofdrinkingwaterin1,438samples.Thequality was compliant with the requiredstandardsin96%ofsamplestaken.
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ANNUAL REPORT 2014
CustomersKEY DATA:NO. OF CONTRACTUAL CUSTOMERS: 43,452NO. OF INVOICING WATER METERS: 44,696NUMBER OF CONSUMPTION POINTS: 48,473NO. OF ANSWERED TELEPHONE CALLS ON THE CUSTOMER-CARE LINE: 10,861NUMBER OF REGISTERED VISITSTO THE COMPANY PREMISES: 26,779
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ANNUAL REPORT 2014
Theemployeesofthesalesdepartmentofthecompanymadethemselvesacquaintedwiththe most important change. By year´s endthedepartmentchangedovertoanewcus-tomer information system (ZIS) ) is-USYS®.net from the company USYS Slovakia, plc.
Themaingoaloftheimplementationofthesystemwastocontinueinimprovingusers´experience with the system and customercare.The prepared system changes helpedspeed up, improve, extend and raise thequalitylevelofservicesprovidedwithintheinternalprocessesaswellastheprocessestowards our customers. At the same time,
customer service in all customer centreswassimplifiedandspedupsignificantlyandthroughtheCustomerCareLine(CallCentre).Thecompanyrealisedthenewworkingprocedures on the basis of the changesin the customers´ system. The new pro-grammebroughtsimplificationofeverydayactivities,savingtimeandfurtherpossibili-tiesofinternalandexternalprocesses.We continue to support the electronic ser-vices and the electronic communication.Nowadays,inmoderntimes,whenthenum-ber of people having the Internet access isgrowing, electronic services present un-equivocally the future. At present we offer
servicessuchas„MyCustomerAccount“,„Textmessageinfo“,„CustomerCareLine–CallCentre“ande-mailcommunication.Atthebeginningoftheyearwehavein-troducedtheservice„Sendinginvoicestoe-mailaddresses“successfully.Atpresentwe have 3,587 contracts with the givenofferinourdatabase.Moreandmorecustomersusee-mailsinordertocontactourcompanywhensort-ing out things for example when theywanttochangethebuyerofourservices.Theadvantageisthattheydonothavetocometoourpremises,ourcustomercen-tresinperson.
Customer-oriented Approach
Withtheviewtoprovidinggoodqualityser-vices to our customers, we operate 3 cus-tomer centres with a cash register in Po-prad, Spišská NováVes, and Stará Ľubovňa.For the customers who prefer a telephonecontact there is our customer care line –the so called call centre available, that is24 hours and 7 days at their disposal. Allthementionedcontactplacesareavailableevery day in order to answer questions re-garding our customers´ requirements andproblems. Our trained employees have thecompetencetoprovideourcustomerswithinformationonservicesofferedbyourcom-pany, help them with problems regardinginvoices, water metre reading, registeringan order, handling requests for water con-nections to the public water mains andseweragenetworkanddealingwithclaims.Forallourcustomers,theInternetCustomer
Accountisavailable.Itoffersourcustomersa possibility to check information on theirpointofwaterconsumptioncomfortablyathome(similarlyastheycanchecktheirbankaccounts). To access the service a simpleregistrationonourwebsite isnecessary,oritcanbedoneviaourcustomerlineoraper-sonalvisit.Customerscanchecktheirwatermeterreadings,theamountandsettlementof advance payments, or settlement of in-voices.TheAccountalsoservesforsendingrequirements such as address change, ad-vancepaymentamount,self-readingofwa-termeters,orreportingofinvoiceclaims.Atpresentthereare1,092customerswiththeInternetAccountinourdatabase.Householdscandecidewhenconcludingacon-tract,oranytimelateron,howtopaywaterandsewerrates–SIPOcollectionofregularmonth-ly advance payments or via a standing order.
Westillofferapossibilitytopayinvoicescashatourcashregistersofourcompany,cashlessviaPOSterminal,viabanktrans-ferandviapaymentsatCOOPJednotasu-permarkets (UNIKASA service). We meetour customers halfway when arrangingschedulesofpayments.We continue in observing of the adopt-ed “Customer Services Commitments”,where we guarantee their quality, withtheaimtobealwaysavailabletoourcus-tomers,provideasmuch informationre-quiredaspossibleandanswerquestionsreceived in the shortest time possible.The commitments are related to threemain areas: availability, information andsolidarity.Thewordingofthe„CustomerServices Commitments “ is available onourwebsiteaswellasinourbrochuresinourcustomercentres.
Services for Customers
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ANNUAL REPORT 2014
PublicrelationsAtime-provensourceofcurrentinformationforourcustomeraswellasthewidepublicistheInternetwebsiteofourcompanywww.pvpsas.skthatoffersalotofinterestinginformationaboutourcompany,servicesprovided,aboutourprices,butalsointeres-tinginformationonwaterandprojectsforschools.OnourInternetwebsitethereareallthenecessaryformsthatourcustomerscandownloadandfillincomfortablyathomeandsendthemtoourcontactcentresbymailoremailorbringtheminperson.Alistofreportedbreakdownsandplannedoutagesisupdatedinregular15-minuteintervals.
Magazines and brochures that are available at all customer centres offer moreinformationonourworkandtheperformancesofourcompanyandpromoteournewservices.
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ANNUAL REPORT 2014
Within the scope of external communica-tionnotonlyelectronicmeansandprinteddocuments such as leaflets and brochuresareusedforourcustomers,butalsoourpar-ticipation in the Slovakia-wide water man-
agementexhibitionAQUAinTrenčínisoneof our important presentational activities.ThisactivityisorganizedtogetherwiththeWater Company of Central Slovakia /Stre-doslovenská vodárenská prevádzková spo-
As a socially conscious society we supportvarious regional activities and events thathelpdevelopourregion.Weprovidefreesu-ppliesofwaterinwatertanksatvariouslar-
gesocialevents (traditionalannualMarianpilgrimage in Levoča, summer music festi-vals),materialornon-materialresourcesfororganisationofvariousregionalsportsand
cultural competitions (ice-hockey, basket-ball, fitness, sports flying, dance competi-tions,chesstournamentsandvariousscho-olorout-of-schoolactivities).
AQUA Trenčín Exhibition
Support of Regional Activities
ločnosť/.Recentlytherehavebeenchangesinorganizationoftheprestigiouseventthattookplaceeveryyearandwillnowtakepla-ceonceintwoyearsinfuture.
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ANNUAL REPORT 2014
Onthebasisofourinternalregulationsweask a selected external company to carryout a regular customers´ satisfaction ratesurvey.The emphasis is put mainly on thefactthatstandardquestionsareusedinthesurveyforarespondentinordertocomparetheindividualanswersintime.
The survey was executed via standardizedtelephone calls according to an electronicquestionnaire on a sample of randomlyselected 500 customers within the wholerangeofouractivities:300inhabitantsfromdetachedhouses,50inhabitantsofresiden-tialbuildingsand150businessentities.
Themaingoalofthesurveywastofindouttheoverallsatisfactionratewiththeservic-esprovidedandthepreferencesofthegivencustomersregardingtheirrequestsfornewproductsandfindingoutthepercentageofsatisfactionbasedonthequestionnaire.On the basis of the summarized informa-tion, a high level of the overall customers´satisfactionwiththeservicesprovided,pro-fessionalism of our employees, quality andamountofinformationwasconfirmedanditreached93,29%whichwasapleasingfact
for our company. Also, no important diffe-rences among the selected participantswere found. The survey showed growinginterest in electronic services, especially insendinginvoicesviaemails.Ouruserspreferelectronicbankingservicesmoreandmoresuchaspayinginvoicesviabanktransfer.
Satisfactionratesurveyresultsareforusofgreatimportance–weanalysethefindingsandadjustthemtothechangingsituationonthemarketandtoourusers´demands.Emphasis is put on continuous educationofallouremployees,spendingfinancialre-sourcesontherenovationofourinfrastruc-turalpropertiesandbuildinggoodbusinessrelationswithourbusinesspartners.
Satisfaction rate survey
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ANNUAL REPORT 2014
Satisfaction
Customers’ satisfaction with services
93.29%satisfied
6.71%unsatisfied
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20For the previous period the company:
customers in 2014Our Top
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ANNUAL REPORT 2014
20- issued 84,352 water and sewer invoices- sent 8,611 reminders - registered more than 66 thousand personal, telephone, correspondence and electronic contacts with customers- concluded 925 schedules of payments
3EMKOBEL, plc.
1Housing Assiociation
Spišská Nová Ves
2Dalkia Poprad, plc.
7SLOBYTERM, Ltd.
5Tatranská Miekáreň /Tatra Creamery/, plc.
6Spravbytherm, Ltd.
11Housing Company
Poprad, Ltd.
9AQUAPARK Poprad, Ltd.
10TATRAVAGÓNKA, plc.
13Housing Company
SVIT, Ltd.
4Tatra house
management plc.
8District Civil Housing
Association Stará Ľubovňa
12Housing Association
Kežmarok
15District Civil Housing Association Levoča
14EMBRACO Slovakia, Ltd.
16WHIRLPOOL
SLOVAKIA, Ltd.
19TheTown of Poprad
17Hospital Poprad, plc.
18SOREA, Ltd.
20TATRY – TEPLO, Ltd.
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ANNUAL REPORT 2014
Responsibility32
ANNUAL REPORT 2014
ASOFTHEBEGINNINGOFTHEYEAR2014THEPHYSICALSTAFFHEADCOUNTTOTALLED542.DU-RINGTHECOURSEOFTHEYEARTHECOMPANYEMPLOYED26NEWMEMBERSOFSTAFF(INCLU-DINGEXTERNALSTAFF,SUCHASEMPLOYEESAFTERAPARENTALLEAVE)AND35MEMBERSOFSTAFFLEFTTHECOMPANY.ASOF31DECEMBER2014THEPHYSICALHEADCOUNTOFEMPLOYEESWAS533.THEAVERAGECALCULATEDNUMBEROFEMPLOYEESASOFTHEYEAR2014WAS517,61WHICHWASINACCORDANCEWITHTHEPLANFORTHEYEAR2014ANDBY13.76EMPLOYEEFEWERCOMPAREDTOTHEAVERAGECALCULATEDNUMBEROFEMPLOYEESFORTHEYEAR2013.
ResponsibilityHuman Resources
PHYSICALHEADCOUNTOFEMPLOYEESASOF31/12/2013 542GROWTH IN THE NUMBER OF EMPLOYEES: 26OUTOFWHICH: TEMPORARYCONTRACT/adefiniteperiodoftime/ 22 PERMANENTCONTRACT/anindefiniteperiodoftime/ 0 EXTERNALSTAFF 4DECLINE IN THE NUMBER OF STAFF: 35OUTOFWHICH: §60OFTHELABOURCODECONTRACTED 5 §70OFTHELABOURCODETEMPORARY 4 §63OFTHELABOURCODEORGANIZATIONALREASONS0 OTHERREASONS(DISABILITY,DEATHS...) 3 GOINGINTOTHEEXTERNALSTAFFDATABASE 5 LEAVINGASARESULTOFRETIREMENT 18
PHYSICAL HEADCOUNT OF EMPLOYEES AS OF 31/12/2014 533AVERAGE RECORDED CALCULATED NUMBER OF STAFF AS OF THE YEAR 2014 517,61
Structure of Employment
33
ANNUAL REPORT 2014
Age Structure of Employees:
Qualification Structure of Employees:
Age Female Male Totalto20 0 2 2
20-24 2 7 925-29 7 14 2130-34 5 15 2035-39 9 41 5040-44 18 68 8645-49 19 71 9050-54 25 73 9855-59 23 89 112over60 10 35 45Total 118 415 533Average Age 47.96 47.80 47.84
1415
2
41
7
6871738935
75
0
9
2
1819252310
to20
20-24
25-29
30-34
35-39
40-44
45-49
50-54
55-59
over60
to20
20-24
25-29
30-34
35-39
40-44
45-49
50-54
55-59
over60
Education Degree Female Male TotalNumber Age Number Age Number Age
Elementary 9 59.22 16 49.06 25 52.72SecondaryVocational 13 51.54 219 49.50 232 49.61ComprehensiveSecondaryVocational 3 39.67 50 43.40 53 43.19ComprehensiveSecondaryGeneral 4 53.00 9 46.56 13 48.54
ComprehensiveSecond.+School-LeavingExam 48 48.23 87 47.05 135 47.47HigherVocational 1 55.00 0 0.00 1 55.00UniversityDegree 40 43.88 34 44.91 74 44.35Total 118 47.96 415 47.80 533 47.84
Elementary
SecondaryVocational
ComprehensiveSecondaryVocational
ComprehensiveSecondaryGeneral
ComprehensiveSecondary+School-LeavingExam
HigherVocational
UniversityDegree
509
16
87
219
034
34
9
48
13
140
34
ANNUAL REPORT 2014
Within theVEOLIA group and in cooperationwith Stredoslovenská vodárenská prevádz-ková spoločnosť /Water operation CompanyofCentralSlovakia/wecontinueto issuethemagazine„Vodaježivot–WaterisLife“forouremployeesonaregularbasisthatcomesoutfourtimesayear.OffersforinternaleducationareavailableforouremployeesviaelectronicmemofromtheIEScompany„Lalettre“Praha.
Informationoninnovativetechnologiesandthe course of important events from thewholeworldcanbefoundinourelectronicbimonthly magazine „Planéta Veolia – ThePlanetVeolia“thatisavailableinseverallan-guages, among which are English, French,GermanandSpanishandthatissentfromourcentreinParis.
The intra-company network – the Intranet– belongs to the most effective communi-cationtoolsamongouremployees.Itservestoinformouremployeesoncurrentevents,orders,requirementsorissuedregulations.In cooperation with trade unions we pre-pare various activities for our employeesand their family members, such as sportsafternoons,tripsorculturalevents.
Internal Communication
Thetotalcostsincurredbythecompanyforeducationalpurposesamountedtothesumof39,321€.Theaveragecostsforeducation-al trainingsperemployeeamountedtothesumof76€.Thecompulsorytrainings(stipu-latedbylegislativedecrees)amountedtothesum of 10,315€, language courses 4,400€andfurthertrainingcoursesandseminariesamountedtothesumof24606€.
Thetotalnumberoftrainingcoursesorga-nizedamountedto997of thetotal lengthof9,180hours,outofwhichthenumberofhoursdedicatedtohealthandsafetytrain-ingstotalled4,110.The company concentrated mainly on thedevelopmentofprofessionalskillsandcom-petencies in employees, increasing and ex-tending their professional qualifications,
knowledgeandskills.Thecorporatestaffat-tendedcompulsorytrainingsingivendates,determinedbyspecialregulations.An important part of the employmenteducation of staff members were regulartrainingcoursesinthefieldofoccupationalhealthandsafetyandfirepreventionwhichapartfromtheplannedoneswereattendedbyallnewlyrecruitedemployees.
Education of Employees
Last year the social fund created by thecompanyamountedtothesumof83,971€includingthefundbalancefromtheprevi-ousyear(758€)andtheallocationofprofit(22,596€).Itwasdrawnforvariouspurpos-es,specificallyasacontributiontocateringof our employees (48,735€), recreationalpurposes,sportsactivitiesandregenerationofworkforce(17,857€),forcontributionsforregeneration of workforce, for bonuses in-
tendedforemployeesreachingmajorworkand life anniversaries (7,032€) and in thesocialarea(3,265€).The Social Fund Balance amounting to thesumof7,082€willbeusedintheyear2015.Socialexpensesofthecompanyincludedcon-tributions to employees for their additionalpension fund schemes totalling the sum of147,577€,aswellasthecontributionsforca-teringoforemployees(apartthesocialfund),
amountingtothesumof226,191€,forhealthcare, amounting to the sum of 30,725€, fordrinking regime of 291€ and for tempo-rarysick leavetotallingthesumof15,260€.We paid severance money and retirementbenefitstotalling9,254€,outofwhichtheseverance money was paid to employeeswhose employment ended because of los-ing their ability to perform their work ac-cordingtoamedicalopinion.
Social Area
100
103
111
219
Structure of Employees According to the Duration of Employment
upto5years
upto10years
upto20years
over20years
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ANNUAL REPORT 2014
Environmental Education and Awareness
Theareaofhealthandsafetyatworkaswellaspropertyprotectionisaninseparablepartofallactivitiesperformedbyourcompany.The Integrated System of Management(ISM) introduced in previous years, ischecked continuously and observed by ourcompany. It involves Quality ManagementSystem(ISO9001),environmentalmanage-mentsystem(ISO14001)andoccupationalsafety and health management system(OHSAS18001)andhasbroughteffective-ness to our production processes and ser-vices provided.The result could be seen inqualityofproductsaswellasintheattitudetotheenvironmentandintheareaofhealthandsafetyatwork.Adopting commitments and setting goalsregarding directly decreasing dangers andhazardinalloperationsofourcompanycon-tributedtosaferworkenvironment.Inproofofthiswecangiveanexample:duringthelastyearweregisteredonlyoneworkacci-dentthatwasconsequentlyexaminedandmeasurestopreventsimilarunwantedacci-dentsweretaken.Inpreviousyearsnowork-relatedillnesseshavebeenregistered.
Inthemonitoredperiod291alcoholscreen-ingtestswereperformedinordertocheckpossibleuseofalcoholicdrinksduringwork-ing hours out of which 290 were negativeandonewaspositive.Further check-ups and inspections focusedon observing health and safety rules andfurther regulations that ensure health andsafety at work, safe work procedures andsafe behaviour at work. The duty of meet-ing the requirement of distribution, wearanduseofrespectivePPE/personalprotec-tiveequipment/atworkwasexamined.Allproduction, technical and managing em-ployeesofthecompanytookpartinregularmeetingsregardingregular informationonhealth and safety regulations at work andfireprevention.Last year, three inspections were carriedout by the Labour Inspectorate in PrešovandKošice:intotheWasteWaterTreatmentPlant in Poprad – Matejovce, Waste WaterTreatmentPlantinStaráĽubovňaandWasteWater Treatment Plant in Krompachy. Theresultwasareportonshortcomingsfoundand determining the deadlines for elimi-
nation of the shortcomings. No fine wasimposeduponthecompanyforshortcom-ingsfound.In the department of fire preventionregular fire prevention and control, ex-ams of buildings and rooms were carriedout in determined periods. Within thescope of prevention fire extinguishers,hydrants, fire protection valves, and fur-ther fire protection devices were exam-ined. Also, regular revisions of electricaltools and selected technical equipmentwere carried out according to the sche-dule.ExperttrainingofFirepatrolatwork-placeandofthelegalentitycontinued.Allprecautions and trainings led to the factthattherehasnotbeenfireintheobjectsofthecompanyforalongtime.
ThegoaloftheDepartmentofHealthandSafetyatWorkandFirePreventionforthefollowingperiodisthatallouremployeescanperformtheirdutiesinasafeenviron-mentwithoutanyhealthhazard
Occupational Health
InMayourcompanyannouncedthe8thyearofthevisualartcompetitionforprima-ryschoolsoftheTatryMountainregion„ThinkupasloganandwinanMP3player“.
Schoolboysandschoolgirlshadtocreateaninterestingsloganonthetopic„Whyitisgoodtodrinktapwater.“Ajuryofexpertsevaluated80worksofartthathadbeen
sent.10schoolsofTatryMountainRegionandSpišRegiontookpartinit.Thewin-nerwasthePrimaryschoolonthestreetTajovskýinPoprad.
Educational projects for schools
36
ANNUAL REPORT 2014
Occupational Health and
Safety
Slovakia-wide contest of employee skills in water sectorTheannualSlovakia-widecontestofem-ployeeskillsinwatersectorbelongsamongimportanteventsforemployeesofvariouscompanies.Lastyeartheeventwasorga-nizedbytheWaterCompanyofBratislava/Bratislavskávodárenskáspoločnosť,a.s./.Thisactivityenablesemployeesofseveralwatercompaniestocomparetheirtechni-calskills,followinnovationsregardingthelatesttechnologiesandexchangeexperien-ceinthewatersector.
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ANNUAL REPORT 2014
Environmental ProtectionOn the occasion of the World Water dayinMarchtheTestingLaboratoryof theDe-partment of Water Quality analysed watersamplesfornitrateswhichwerebroughtbyInhabitantsoftheregionwhousetheirownsources(wells).Thisactivitywasusedby355people who have no possibility to be con-nected to the public water main or people
fromareaswheredrinkingwatermightbecontaminatedbynitratesbecauseofkeepinglivestockorbyanotheragriculturalactivity.From the samples analysed the maximumnitrate limit– which is 50mg/l - was ex-ceeded in 21 samples which means 8,45%of overall contamination. The highest ni-trate concentration which was 110mg/l
wasfoundinthewellwatersamplebroughtfromPoprad.Accordingtoindividualregions,theoverallconcentrationofnitratesofwatersamples brought from Poprad was 12,2%,fromtheregionSpišskáNováVes5,5%andthelowestdegreeofcontaminationshowedthesamplesbroughtfromthesurroundingsofStaráĽubovňawhichwas3,9%.
World Water Day
38
ANNUAL REPORT 2014
selectedwatertreatmentorwastewatertreatmentobjectsuponanagreementwithouremployeesincharge.Professional
water topic and environmental protectionwerepreparedforthem.Thecompanyalsoprovidedadultswith informationondrink-ing water and waste water treatment. Wealsoansweredquestionsregardinginvoices,
Oneoftheimportantgoalsofthemonitoredperiodwas an increase in production of elec-tric energy at cogeneration unit in WasteWaterTreatmentPlantinPoprad-Matejovce
whichwasachievedbymoreeffectiveuseofsludgegas.Comparedtotheyear2013weachieved an increase in generating electricpower by 76% which means 12680€. By
Forschoolgroupswepreparedanevent„DoorsOpenDay“.Schoolchildrentogetherwiththeirteachershadapossibilitytovisit
On a regular basis, our company organizespresentations in shopping and entertain-mentcentresinPopradandinSpišskáNováVes. Last year the event focused mainly onfamilieswithchildren,sovariousgameson
lecturesandexpertcommentariesontheactivitiesofindividualoperationswerepreparedfortheparticipants.
contractsandvariouscustomers´topics.Forallpeoplepresentarafflewaspreparedwithinterestingmaterialprizes.
meansofeffectiveuseofsludgegaswhengenerating electric power at co-generationunit the costs for buying electric powerfrom our supplier are significantly saved.
Waste Management
Doors Open Day
Corporate Presence in Shopping Centres
ingthecampaignwasrealizedonthebasisoffindingsmadebytheAssociationofwa-ter companies according to which Slovakiabelongstocountrieswithalownumberofpeopleconnectedtotheseweragenetwork,
InthemonthsofMarchandAprilaSlovakia-wide media campaign was in progress inordertoencouragepeopletogetconnectedto the sewerage network. Our companyjoined the campaign, too.The call for join-
despitethefactthatinmanymunicipalitiestheseweragenetworkalreadyexists.Mediaspots about it were broadcasted on RTVStelevisionandinseveralprintmedia.
Slovakia-wide campaign „Let’s not shut our eyes“
THECOMPARISONOFSLUDGEGASCONSUMPTIONANDPRODUCTIONOFELECTRICPOWER/COGENERATIONUNIT/TOTHEPREVIOUSYEAR:
SLUDGE GAS
ELECTRIC ENERGY
595,042 kWh
489, 889 m3
338,913 kWh
506, 275 m3
YEAR2013
YEAR2014
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ANNUAL REPORT 2014
The company management tries to build a company with a high level of quality services connected with drinking water supplies and waste water discharge. At the same time the company pays continuous attention to the environmental protection and places emphasis on health and safety at work of its own as well as of external employees.The company uses the integrated System of Management (ISM) that consists of quality management system (ISO 9001), environ-
mental management system (ISO 14001) and occupational safety and health man-agement system (OHSAS 18001). By con-necting several management systems into one integrated system of management the company created a very effective way of management system that takes not only the quality of products and services but also environmental approach as well as occupa-tional health and safety into consideration.On 18th and 19th November 2014 the follow-
ing audits took place: the 5th supervisory audit pursuant to the international standard STN EN ISO 9001:2009, the 3rd supervisory audit pursuant to the international standard STN EN OHSAS 18001:2009 and the 2nd supervi-sory audit pursuant to the international stan-dard STN EN ISO 14001:2005. The audits were carried out by the Certification company TÜV SÜD Slovakia, Ltd. Bratislava, group member of TÜV SÜD, world leader in providing certi-fication services with a long-term tradition.
40
ANNUAL REPORT 2014
During the audit all activities and processes of the company were systemically checked, as well as upholding the goals in the terms of quality, environmental protection and oc-cupational health and safety. In their final assessment the auditors positively evalu-ated the high set ISM goals, performance of processes, their monitoring, expert know- ledge of our employees, improvements re-garding reduction of dangers at work as well as reduction of environmental load.
The successful completion of the audit proved the functionality of the implement-ed integrated management system, and it was also confirmed that all the three sys-tems are kept in line with the requirements of the respective standards.Great thanks and acknowledgement for ef-forts given and excellent work belong to all employees of the company that participat-ed in reaching the set goals. Consistent ad-herence to standard requirements through-
out the year was examined continuously by seven internal audits that took place in individual operations during the whole year.Even though we noted a visible positive change in company´s employees approach to the envi-ronment, to the quality of services provided as well as to the observance of occupational health and safety, the plan of our company is not to ease up on further regular check-ups in future in order to uphold all three certificates that create the integrated management system.
SUCCESSFUL RETENTION OF CERTIFICATES
ISO 9001ISO 14001
OHSAS 18001
41
ANNUAL REPORT 2014
During the year the reconstruction of the drinking water supply piping Štôla – Mengusovce was carried out so that continuous
water supplies for villages Mengusovce and Lučivná, Motorway Maintenance Centre and especially the Fire Protection Centre
for the tunnel Bôrik are secured. Water pipes in the historical town of Spišská Sobota, in Spišská Belá in Petzval Street and
in Starý Smokovec below the crossroads near the Hotel Tatra were replaced using a new progressive technology that does not
require digging - the so called NO DIG technology. At the crossroad of roads from Tatranská Kotlina to Rakúsy a water divider was
built within the scope of the programme of development and improvement of infrastructure called „Water and Sewage Pipelines
of Tatra region“ /„Vodovody a kanalizácie v podtatranskom regióne“/ that enables water supplies for the towns Kežmarok,
Spišská Belá and the villages Slovenská Ves, Rakúsy from different sources in case of water shortage in winter months.
The water divider made it possible to connect the newly built water mains to the drinking water supply
piping in the village Výborná and Podhorany.Through the realisation of the reduction shaft on the drinking
water supply piping Liptovská Teplička – Kežmarok for the planned supply water conduit Poprad, Hozelec, Švábovce, Hôrka, Jánovce and Vlková, condition were created for continuous water
supplies to the given villages from the supply water conduit Liptovská Teplička – Kežmarok and for reduction of water loss.
Production and Distribution of Drinking Water
Innovations42
ANNUAL REPORT 2014
Innovations43
ANNUAL REPORT 2014
Area of Sewerage Network and Wastewater Treatment PlantsDuring the year the following activities were carried out at the Wastewater Treat-ment Plant /WTP/ Poprad – Mate-jovce: the settling tanks was repaired, the cogeneration unit was maintained, the boiler was replaced and the boiler room was renovated.Since August 2014 the investment pro-gramme by PVS, plc. under the name „Completion and intensification of the WTP Kežmarok“ /„Dobudovanie a intenzi-fikácia ČOV Kežmarok“/ with the code ITMS 224110110166 at the WTP Kežmarok has been realised. The project is co-financed from the Cohesion Fund within the scope of the implementation of the operational pro-gramme environment (OP ŽP) – priority axis 1 – Integrated protection and reasonable water use, operational goal 1.2 Discharge and treatment of communal wastewater within the frame of the commitments of the Slovak Republic towards the EU.The estimated completion date of construc-tion work is planned towards the end of 2015. 27 building objects and 9 operation sets are object of reconstruction. The sup-plier of the construction is ZIPP – ARPROG Association WTP Kežmarok and the build-ing inspection is carried out by Amberg Engineering Slovakia, Ltd. The project is co-financed from the State Budget of the SR and the EU. Through the realisation of the reconstruction higher efficiency of waste-water treatment will be achieved, the costs for technological equipment repair and for building operation will be lowered.
WTP Spišská Nová VesThe object of the project is to complete the existing Wastewater Treatment Plant Spišská Nová Ves that is realised by PVS, plc. Company – the project is called „Comple-tion and intensification of the WTP Spišská Nová Ves“ /„Dobudovanie a intenzifikácia
ČOV Spišská Nová Ves“/ with the code ITMS 224110110174. The project is co-financed from the Cohesion Fund within the scope of the implementation of the operational programme envi-ronment (OP ŽP) – priority axis 1 – Integrated protection and reasonable water use, operational goal 1.2 Discharge and treatment of communal wastewater within the frame of the commitments of the Slovak Republic towards the EU.The main goal of the project is to increase the capacity and efficiency of the existing wastewater treatment plant along with an important change in technology of sludge treatment – from anaerobic to aerobic stabilisation of sludge. The reconstruction involves 27 building ob-jects and 9 operation sets. The project suggests a con-struction of a new degree mechanical pre-treatment /rough and fine filtration/, biological treatment in-cluding settling tanks, engine room for sludge de-watering, roofed sewage damp and a change of original digestion tanks to sludge lagoons with aerobic stabilisation of sludge. The original line of mechanical pre-treatment including inlet pumping stations and the line for biologi-cal treatment will not be used any more. A part of further objects (garages, admin-istrative building, workshops) will be used after the reconstruction as before. The completion of the entire project is planned until the end of the year 2015.
WTP LevočaDuring the discontinued opera-tions of the biological stage at the Wastewater Treatment Plant the following work was carried out on the existing settling tank: demounting of bearing construction of the original drainage gutter, draining gutter, their mounting, sand-blasting, coating, building maintenance of the top of the construc-tion and the conductor bar for electric drive of a movable bridge.
44
ANNUAL REPORT 2014
BYMEANSOFCONTINUOUSEXTEND-INGTHEPOINTSOFMONITORINGAND
MANAGEMENTBYTHECONTROLCEN-TREMANAGEMENTANDMONITOR-
INGSYSTEMWEAREIMPROVINGOURSERVICES,DISTRIBUTIONOFWATERIN
THEAREASMONITOREDTHUSMAK-INGTHEMMOREEFFECTIVE.INTHE
PREVIOUSPERIODWECOMPLETEDTHECONTROLCENTRESYSTEMOFMANAGE-
MENTANDMONITORINGBYFURTHEROBJECTSINSPIŠSKÁNOVÁVESTHANKS
TOWHICHWESECUREDMONITORINGOFTHESELECTEDPROBLEMAREAS.WE
STARTEDTOREPLACERADIONETWORKINFIVENETWORKNODES.REGARDING
AREASGIS(GEOGRAPHICALINFORMA-TIONSYSTEM)ANDOPERATIONALAND
TECHNICALINFORMATIONSYSTEMWECONTINUEDUPDATINGTHEDATABASE
WITHTHENUMBERSOFINVENTORYINTHEFOLLOWINGMODULES:MAIN-
TENANCE,MACHINESANDEQUIP-MENT.AYEARLY-MONTHLYPLANNING
WASINTRODUCEDFORACTIVITIESONWATERANDSEWAGEMAINSTHAT
AREREPEATEDCYCLICALLY.ALLORDERSINCLUDINGTHEIRPLANNING,EXECU-
TIONANDEVALUATIONARERECORDEDINTHEOPERATIONALANDTECHNICAL
INFORMATIONSYSTEM.
Area of Control
Centre and Geographical
Information System (GIS)
45
ANNUAL REPORT 2014
ServicesFIXED TANGIBLE ASSETS CARE
Fixed Tangible Assets Repair by the Company Staff:
Fixed Tangible Assets Repair by the External Staff:
By means of its own staff the company car-ried out planned and non-planned repair and maintenance on the water distribution network, sewerage system and further ob-jects on the property leased from PVS, plc. Poprad, on its own property and the prop-erty operated on the basis of contracts with towns and municipalities.In order to ensure smooth operation and supplies of fresh water for the local inhabit-ants, collection of sewage from towns and municipalities and treatment of wastewa-ter, first place we removed breaks on water mains and in the sewer system, then we carried out repairs to technological equip-
ment and electric facilities, did treatment and disinfection of water storage reservoirs, exchanged water meters, did painting and repaired fences, etc.
Planned repair realised:- 38surfacehydrantsand99linevalveswere
replaced,150manholecoversrepaired- WaterreservoirTatranskáKotlina-inter-
rupting–roofrepair- WaterreservoirKežmarok-Slavkovský–
plasterrepair- WaterreservoirKežmarok-6000m3–
plasterrepair- WaterreservoirPoprad-Matejovce–
plasterrepair- WaterreservoirGelnica-SlovenskéCechy
–watertankrepair- WaterreservoirZávada–plasterrepair,- WaterreservoirRudňany-Alkazár–roof
andplasterrepair- WTPJakubany–fencerepair,- PumpingStationHniezdne–fencerepair,
highvoltagetransformer,- Pump.StationChmelnica–fencerepair
In total 1 872 instances of emergency situ-ations were eliminated, out of which 1,759 cases occurred on water mains and 113 in sewerage network.
Fixed Tangible Assets Repair Costs in whole €
PropertyleasedfromPVS,plc.Poprad 686,425
OwnedbyPVPS,a.s.Poprad 133,033
Operatedonthebasisofcontractswithtownsandmunicipalities 25,138
TOTAL 844,596
COSTS OF FIXED TANGIBLE ASSETS REPAIR REALISED:
A significant part of financial means was drawn for the repairs of water meters, water pumps, electric motors, vehicular and mechanizati-on fleet, water storage reservoirs, water treatment plants, wastewater treatment plants /WTP/, operational and administration buildings.
46
ANNUAL REPORT 2014
Investment Projects
The Company purchased the following assets in 2014:
Revenues Value in whole €
InvestmentprojectsforPVS,plc.Poprad 86,271
NewconnectionsforPVS,plc.Poprad 99,582
Newconnectionsfortownsandmunicipalities 46,329
WatermetersforPVS,plc.Poprad 10,818
•2goodsvehiclesRenaultMidlumDamountingtoEUR91,400
•2goodsvehiclesPeugeotamountingtoEUR31,794
•1personalcarPeugeotamountingtoEUR12,479
•4personalcarsDACIADusteramountingtoEUR53,326
•2earthaugersamountingtoEUR12,720
•2hydropowerbeaveramountingtoEUR14,810
•2holesawsamountingtoEUR7,030
•2universalelectrofusionweldingmachinesamountingtoEUR3,960
•1professionaljointcutteramountingtoEUR3,287
•27GPSmonitoringequipmentamountingtoEUR10,469
•1trucktraileramountingtoEUR1,075
•1RenaultmobilerepairshopamountingtoEUR104,420
•1RenaultD12cardumperamountingtoEUR90,600EUR,thatwerenotputintousebefore31/12/2014.
AfterthecarswereregisteredintheVehicleRegisterinJanuary2015,theywillberecordedasapartofassets.
47
ANNUAL REPORT 2014
48
ANNUAL REPORT 2014
Comment on the financial results for the year 2014
In2014Podtatranskávodárenskáprevádzkováspoločnosť,plc.achieved an economic result before taxation amounting to1,138,802€.Aftertaxation,afterenteringcurrentanddeferredtaxintoaccountsthecompanyshowedaprofitamountingto
879,620€.The main source of income of the company are incomes
fromdrinkingwatersuppliesandfromdrainingandtreat-ment of wastewater which was 97,3% of all incomes in
the year 2014. The decrease in the volume of drinkingwater supplied and the volumes of water treated is a
trendcausedbythechangeinthestyleoflivingoftheinhabitantsof theregion–commutingtoworkout-side their place of residence, modern equipment of
householdswithwater-efficientappliancesandalsodecreaseinwaterconsumptioninindustrialplants.
In regardtothetypeofourcompany -anope-rational company – a considerable increase in
costsiscausedbyrentincreaseonthebasisofthe operational contract and consecutive use
of themeansfor investmentprojects, repairand maintenance of the operated assets.The company has an insurance coverage
againstdamagecausedbyoperatingtheorganization amounting to 2,500,000
EUR.The overall damage liability insur-ance includes environmental dam-
age, insurance of construction andassembly risks, insurance covering
damage resulting from claims ofrecoursemadebySocialInsuranceCompany and Health Insurance
Companies, insurance againstdamagecausedtothingstaken
over, damage caused by out-ages,watersupplyfluctuation
andwatersupplyrestrictions,and finally insurance cov-
ering legal defence costs.Compulsory Motor Ve-hicle Liability Insurance
is concluded up to theamount of 5,000,000
EUR in order to covereventualcostsforthe
damage caused tohealth and in case
of death, and to theamount of 1,000,000EURinordertocoverthecostsformaterialdamageand lost profit. CollisionDamageWaiverisarrangedindividually depending onthepriceoftherespectivemo-torvehicle.Asof31December2014andto31December2013nolieninfa-vourofotherentitieswasimposedupon the fixed tangible or intan-gibleassetsofthecompany.In 2014 the company paid monthlyinstalments of the fixed term loanprovided by VÚB, a.s. bank. The loanwasprovided in2011 inordertouse itforanearlypaymentofrentamountingto 4,647,149 EUR.The company paid theinterests pursuant to the terms and con-ditions of the Loan Contract amounting to3,747EUR.Thefixedtermloanwaspaidoffon24November2014.The loan was secured by establishing a lienuponcontractuallysecuredreceivableswithinaperiodof180daysaftertheirdueday.Theregis-trationofthelienwascancelledon19December2014.Duringtheyear2014thecompanydrewanoverdraftamounting72,915EURfromVÚB,a.s.bankinordertocoveritsactivitiesasnecessaryandpaidaninterestof6EURpursuanttothetermsandconditionsoftheLoanContract.Theloanissecuredbyestablish-ingalienuponcontractuallysecuredreceivableswithinaperiodof180daysaftertheirdueday.Thevalueoftheloansecurityis1,082,676EURasof31December2014.De-tailedresultsofthecompanyareavailableintheenclosedfinancialstatements.After 31 December 2014 no important circumstances oc-curredthatcould influencethefinancial,economicandcapi-tal situation of the water company Podtatranská vodárenskáprevádzkováspoločnosť,plc..Thecompanydidnotcarryoutanyactivitiesinthefieldofresearchanddevelopment.Duringtheyear2014thecompanydidnotacquireitsownshares,interimcertifi-cates,businesssharesandshares,interimcertificatesandbusinesssharesofthemotheraccountingunit
Financial Part49
ANNUAL REPORT 2014
50
ANNUAL REPORT 2014
2014
2013
2012
2011
10 ,749 thsd. m3
11 ,043 thsd. m3
10,233 thsd. m3
10,486 thsd. m3
Development of the volumetric units
2011-2014
DRINKINGWATERINVOICED
2014
2013
2012
2011
10 ,698 thsd. m3
10 ,682 thsd. m3
10 ,325 thsd. m3
10 ,528 thsd. m3
WATERDRAINED
2014
2013
2012
2011
11,158 thsd. €10,777 thsd. €
11 ,064 thsd. €11 ,034 thsd. €
Development of revenues
2011 - 2014
WATERRATES
2014
2013
2012
2011
10,697 thsd. €9,889 thsd. €
10,914 thsd. €10,827 thsd. €
SEWERRATES
2014
2013
2012
2011
1.0415 €/m3 0.9825 €/m3
1.0884 €/m3
1.0577 €/m3Development of
unit prices excluding VAT 2011 - 2014
WATERRATESSTIPULATEDBYÚRSO*
2014
2013
2012
2011
1.0006 €/m3
0.9265 €/m3
1.0585 €/m3
1.0287 €/m3
SEWERRATESSTIPULATEDBYÚRSO*
ÚRSO*–RegulatoryAuthorityforNetworkIndustries
51
ANNUAL REPORT 2014
Balance SheetLine No.
Desig-nation ASSETS
Current accounting period Preceding accounting
periodBrutto Correction Netto
1 TOTALASSETSline02+line33+line74 21,308,599 14,515,145 6,793,454 7,771,247
2 A. Non-currentassetsl.03+l.11+l.21 15,606,969 13,675,294 1,931,675 1,903,862
3 A.I. Non-currentintangibleassets-total(l.04to10) 11,370,921 11,365,963 4,958 9,482
5 2. Software(013)-/073,091A/ 28,772 23,814 4,958 9,482
7 4. Goodwill(015)-/075,091A/ 11,342,149 11,342,149 0 0
11 A.II. Property,plantandequipment-total(l.12to20) 4,231,519 2,309,331 1,922,188 1,887,033
14 3.Separatemovableassetsandsetsofmovables(022)-/082,092A/
4,015,225 2,300,467 1,714,758 1,884,921
17 6.Otherproperty,plantandequipment(029,02X,032)-/089,08X,092A/
21,274 8,864 12,410 2,112
18 7.Aquisitionofproperty,plantandequipment(042)-/094/
195,020 0 195,020 0
21 A.III. Non-currentfinancialassets-total(l.22to32) 4,529 0 4,529 7,347
22 A.III.1.Sharesandownershipinterestsinaffiliatedaccoun-tingentities(061A,062A,063A)-/096A/
4,529 0 4,529 7,347
33 B. Currentassetsl.34+l.41+l.53+l.66+l.71 5,678,661 839,851 4,838,810 4,861,545
34 B.I. Inventory-total(l.35to40) 248,903 2,455 246,448 274,250
35 B.I.1. Rawmaterial(112,119,11X)-/191,19X/ 248,903 2,455 246,448 274,250
41 B.II. Non-currentreceivables-total(l.42+l.46to52) 123,152 0 123,152 141,276
52 8. Deferredtaxasset(481A) 123,152 0 123,152 141,276
53 B.III. Currentreceivables-total(line54+lines58to65) 4,184,133 837,396 3,346,737 3,286,127
54 B.III.1. Tradereceivables-total(lines55to57) 4,090,928 837,396 3,253,532 3,071,447
57 1.c.Othertradereceivables(311A,312A,313A,314A,315A,31XA)-/391A/
4,090,928 837,396 3,253,532 3,071,447
63 7.Taxassetsandsubsidies(341,342,343,345,346,347)-/391A/
40,943 0 40,943 16,652
65 9.Otherreceivables(335A,33XA,371A,374A,375A,378A)-/391A/
52,262 0 52,262 198,028
71 B.V. Financialaccounts(l.72andl.73) 1122,473 0 1,122,473 1,159,892
72 B.V.1. Cash(211,213,21X) 3,620 0 3,620 37,258
73 2. Bankaccounts(221A,22X,+/-261) 1,118,853 0 1,118,853 1,122,634
74 C. Accruals/Defferals-total(l.75to78) 22,969 0 22,969 1,005,840
75 C.1. Prepaidexpenses-long-term(381A,382A) 1,031 0 1,031 9,459
76 2. Prepaidexpenses-short-term(381A,382A) 21,938 0 21,938 996,381
Financial Statement for Entrepreneurs
52
ANNUAL REPORT 2014
Line No.
Desig-nation LIABILITIES AND EQUITY Current accounting
period grossPreceding
accounting period
79 Totalequityandliabilitiesline80+line101+line141 6,793,454 7,771,247
80 A. Equityl.81+l.85+l.86+87+90+93+97+100 2,749,202 4,028,333
81 A.I. Sharecapital-total(l.82to84) 33,200 33,200
82 A.I.1. Sharecapital(411or+/-491) 33,200 33,200
86 A.III. Othercapitalfunds(413) 821,188 821,188
87 A.IV. Legalreservefundsline88+line89 6,640 6,640
88 A.IV.1.Legalreservefundandnon-distributablefund(417A,418,421A,422)
6,640 6,640
93 A.VI. Differencesfromrevaluation-total(lines94to96) -17,570 -14,752
94 A.VI.1. Differencesfromrevaluationofassetsandliabilities(+/-414) -17,570 -14,752
97 A.VII. Netprofit/lossofpreviousyearsline98+line99 1,026,124 2,052,247
98 A.VII.1. Retainedearningsfrompreviousyears(428) 1,026,124 2,052,247
100 A.VIII.Netprofit/lossfortheaccountingperiodaftertax/+-/l.01-(l.81+l.85+l.86+l.87+l.90+l.93+l.97+l.101+l.141)
879,620 1,129,810
101 B. Liabilitiesl.102+l.118+l.121+l.122+l.136+l.139+l.140 4,043,104 3,742,623
102 B.I. Non-currentliabilities-total(l.103+l.107to117) 1,182,321 177,995
109 4. Otherliabilitiestoaffiliatedacountingentities(471A,47XA) 1,000,000 0
114 9. Liabilitiesralatedtosocialfund(472) 7,082 758
117 12. Deferredtaxliability(481A) 175,239 177,237
122 B.IV. Currentliabilities-total(l.123+l.127to135) 2,030,785 2,132,228
123 B.IV.1. Tradeliabilities-total(l.124to126) 1,243,356 1,139,040
126 1.c.Othertradeliabilities(321A,322A,324A,325A,326A,32XA,475A,476A,478A,47XA)
1,243,356 1,139,040
131 6. Liabilitiestoemployees(331,333,33X,479A) 356,673 429,711
132 7. Liabilitiesrelatedtosocialsecurity(336A) 246,546 301,380
133 8. Taxliabilitiesandsubsidies(341,342,343,345,346,347,34X) 180,501 253,543
135 10. Otherliabilities(372A,379A,474A,475A,479A,47XA) 3,709 8,554
136 B.V. Short-termprovisionsl.137+l.138 829,998 668,785
137 B.V.1. Legalprovisions(323A,451A) 635,709 503,942
138 2. Otherprovisions(323A,32X,459A,45XA) 194,289 164,843
139 B.VI. Currentbankloans(221A,231,232,23X,461A,46XA) 0 763,615
141 C. Accruals/defferals-total(l.142to145) 1,148 291
143 2. Accruedexpenses-short-term(383A) 1,148 291
using double entry bookkeeping as of 31 December 2015
53
ANNUAL REPORT 2014
Profit and Loss Statement
Line No.
Desig-nation Text
Current accounting
period
Preceding accounting
period
1 * Netturnover(partofaccountclass6accordingtotheAct) 22,582,898 X
2 ** Netturnover(partofaccountclass6accordingtotheAct) 22,582,790 22,771,944
5 III. Revenuefromthesaleofservices(602,606) 22,496,269 22,700,479
7 V. Ownworkcapitalized(accountgroup62) 37,567 36,742
8 VI. Revenuefromthesaleofnon-currentintangibleassets,property,plantandequipment,andrawmaterials(641,642)
3,028 8,222
9 VII. Otheroperatingincome(644,645,646,648,655,657) 45,926 26,501
10 ** Operatingexpenses-totall.11+l.12+l.13+l.14+l.15+l.20+l.21+l.24+l.25+l.26
21,433,114 21,270,568
12 B. Consumedrawmaterials,energyconsumption,andconsumptionofothernon-inventorysupplies(501,502,503)
4,284,703 4,609,347
14 D. Services(accountgroup51) 8,412,720 8,141,843
15 E. Personnelexpenses-total(l.16to19) 7,604,923 7,597,394
16 E.1. Wagesandsalaries(521,522) 5,255,139 5,227,105
17 2. Remunerationofboardmembersofcompanyorcooperative(523) 39,004 43,916
18 3. Socialsecurityexpenses(524,525,526) 1,967,249 1,966,727
19 4. Socialexpenses(527,528) 343,531 359,646
20 F. Taxesandfees(accountgroup53) 518,551 381,812
21 G. Amortizationandvalueadjustmenttonon-currentintangibleassetsanddepreciationandvalueadjustmentstoproperty,plantandequipment(line22+l.23)
405,282 364,647
22 G.1. Amortizationofnon-currentintangibleassetsanddepreciationofproper-ty,plantandequipment(551)(551)
405,282 364,647
24 H. Carryingvalueofnon-currentassetssoldandrawmaterialssold(541,542) 2,381 10,211
25 I. Valueadjustmentstoreceivables(+/-)(547) 91,508 188,868
26 J. Otheroperatingexpenses(543,544,545,546,548,549,555,557) 113,046 -23,554
27 *** Profit/lossfromoperations(+/-)(line02-line10) 1,149,676 1,501,376
28 * Addedvalue(l.03+l.04+l.05+l.06+l.07)-(l.11+l.12+l.13+l.14) 9,836,413 9,986,031
29 ** Incomefromfinancialactivities-total(l.30+l.31+l.35+l.39+l.42+l.43+l.44) 108 111
39 XI. Interestincome(l.40+l.41) 107 64
41 2. Otherinterestincome(662A) 107 64
42 XII. Exchangerategains(663) 1 47
45 ** Expensesrelatedtofinancialactivities-totall.46+l.47+l.48+l.49+l.52+l.53+l.54)
10,982 21,198
49 N. Interestexpense(l.50+l.51) 4,901 13,568
51 2. Otherinterestexpenses(562A) 4,901 13,568
52 O. Exchangeratelosses(563) 585 571
54 Q. Otherexpensesrelatedtofinancialactivities(568,569) 5,496 7,059
55 *** Profit/Lossfromfinancialactivities(+/-)(r.29-r.45) -10,874 -21,087
56 **** Profit/Lossfortheaccountingperiodbeforetax(+/-)(l.27+l.55) 1,138,802 1,480,289
57 R. Incometax(l.58+l.59) 259,182 350,479
58 R.1. Incometax-current(591,595) 243,056 292,130
59 2. Incometax-deferred(+/-)(592) 16,126 58,349
61 **** Profit/Lossfortheaccountingperiodaftertax(+/-)(l.56-l.57-l.60) 879,620 1,129,810
54
ANNUAL REPORT 2014
Cash Flow Overview
Cash flow from operating activities
Operatingcashflow 2579860 3856837Interestspaid -3747 -13056InterestsReceived 107 64IncomeTaxpaid -281500 -391567Dividendspaid -2133337 -500000CashFlowspriortoextraordinaryitems 161383 2952278Revenuesfromextraordinaryitems 0 0Net Cash Flows from operating activities 161 383 2 952 278
Cash Flows from Investment ActivitiesNon-currentassetspurchase -437370 -501564Non-currentassetsSalesRevenue 1892 7379InvestmentPurchase 0 0Dividendsreceived 0 0Net Cash Flows from Investing Activities -435 478 -494 185
Cash Flows from Financing ActivitiesRevenuesfromsharecapitalincreasing 0 0Revenuesfromreceivedloans(loanfromacompanyingroup) 1000000 0Instalmentsfromreceivedloans(long-termloan) -763324 -1437992Net Cash Flows from Financing Activities 236 676 -1 437 992
Net(Decrease)IncreaseinCashEquivalents -37419 1020101
CashandCashEquivalentsatthebeginningoftheyear 1159892 139791
Cash and Cash Equivalents at the end of the year 1 122 473 1 159 892
2014 2013Cash flow from operating activitiesNet Profit (prior to deducting interest, tax and extraordinary items) 1 143 596 1 493 793
Alterationsofnon-monetaryoperationsAmortizationofnon-currenttangibleassetsandintangibleasstes 405282 364647Valueadjustmentstoreceivables 91507 188877Valueadjustmenttoinventories 0 0Valueadjustmenttonon-currenttangibleassets 0 0Valueadjustmenttonon-currentfinacialassets 0 0Notrealizedexchangeratelosses 5 23Notrealizedexchangerategains 0 -2Reserves 161212 -252999Lossfromnon-currentassetssale -434 2142Gainsfromnon-currentfinancialassets 0 0Othernon-monetaryoperations-costsforpre-paidrent 955957 997646Profitfromoperationpriortoworlingcapitalchange 2757125 2794127
Workingcapitalchange:Decrease(increase)inreceivablesfromcommercialactivitiesandotherrecevables(includingaccruedassets)
-70670 403360
Decrease(increase)ininventories 27802 15519(Decrease)IncreaseinLiabilities(includingAccruedLiabilities) -134397 643831
Cash Flows from Operation 2 579 860 3 856 837
55
ANNUAL REPORT 2014
Independent Auditor’s Report
Translation of the statutory Auditor’s Report originally prepared in Slovak language
Independent Auditor’s Report
To the Shareholder, Supervisory Board and Board of Directors of Podtatranská vodárenská pre-vádzková spoločnosť, a.s.:
We have audited the accompanying financial statements of Podtatranská vodárenská prevádzková spoločnosť, a.s. (“the Company”), which comprise the balance sheet as at 31 December 2014, the income statement for the year then ended and notes to the financial statements.
Management’s Responsibility for the Financial Statements
Management as represented by the statutory body is responsible for the preparation of these finan-cial statements that give a true and fair view in accordance with the Slovak Act on Accounting and for such internal control as management determines is necessary to enable the preparation of finan-cial statements that are free from material misstatement, whether due to fraud or error.
Auditor’s Responsibility
Our responsibility is to express an opinion on these financial statements based on our audit. We conducted our audit in accordance with International Standards on Auditing. Those standards re-quire that we comply with ethical requirements and plan and perform the audit to obtain reasonable assurance about whether the financial statements are free from material misstatement.
An audit involves performing procedures to obtain audit evidence about the amounts and disclo-sures in the financial statements. The procedures selected depend on our judgment, including the assessment of the risks of material misstatement of the financial statements, whether due to fraud or error. In making those risk assessments, we consider internal control relevant to the entity’s prepa-ration of the financial statements that give a true and fair view in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the entity’s internal control. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made by management, as well as evaluating the overall presentation of the financial statements.
We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.
56
ANNUAL REPORT 2014
Opinion
In our opinion, the financial statements give a true and fair view of the financial position of the Com-pany as at 31 December 2014 and of its financial performance for the year then ended in accordance with the Slovak Act on Accounting.
17 March 2015Bratislava, Slovak Republic
Auditing company: Responsible auditor:
KPMG Slovensko spol. s r.o. Ing. Marek ZuffaLicense SKAU No. 96 License UDVA No. 1086
57
ANNUAL REPORT 2014
Report by supervisory board
2014
• improve the quality of the water services provided permanently
• carry out the reconstruction of the WTP in Spišská Nová Ves, Kežmarok and Podbanské in cooperation with PVS, plc
• improve electronic services for our customers
• support education and educational processes at Primary and Secondary Schools
• implement new technologies in order to lower water loss
• secure all activities in compliance with the requirements regarding health and environmental protection
• cooperation with state organs while observing the law
Intentions of the company
for the Year 2015:
58
ANNUAL REPORT 2014
REPORT
made by the SUPERVISORY BOARD OFPodtatranská vodárenská prevádzková spoločnosť, plc. POPRAD
regarding the Annual Financial Statement as of the year 2014 and on the Corporate Annual Report as of the year 2014
The Financial Statement as well as the Corporate Annual Report, were audited by the auditing company of KPMG Slovensko, limited liability company, License of SKAU No.: 96.In their report to the shareholder, Supervisory Board and to the Corporate Board of Directors the auditor has expressed the opinion on the Financial Statement.The Auditor declares in their report to the shareholder, the Supervisory Board and the Corporate Board of Directors that the Financial Statement faithfully reflects the actual corporate financial situation of the company as of 31 December 2014 and its result regarding Profit and Loss for the year ending on 31 December 2014 and is in compliance with the Slovak Law on Accounting.In their meeting on June 8, 2015, the Supervisory Board has examined the Current Financial Statement pursuant to the Paragraph 198 of the Commercial Code and the Article XII., Section 4 of the Book of Statutes.Following the examination of the Financial Statement and as a follow-up to the Report of the auditor, the Supervisory Board concludes that the company keeps the Corporate accounting in full observance and concordance with the Law of Accounting and further related regulations and rules. By examining the formal and material validity and credibility of the Current Conso-lidated Financial Statement as of the year 2014 no defects or shortcomings were identified.The company attained the total accounting profit of 879,619.77 EUR as of the year 2014.
CONCLUSION:The Supervisory Board recommends to the General Assembly of the PVPS, plc. to approve of the Annual Consolidated Financial Statement, the Corporate Annual Report as well as the proposed draft proposal for the net profit distribution achieved in the year 2014.
In Poprad, 8 June 2015
JUDr. Štefan BieľakChairman of the Supervisory Board
of PVPS, plc. Poprad
59
ANNUAL REPORT 2014
IssuedbyPVPS,plc.(Poprad2015)
www.pvpsas.sk
Podtatranská vodárenská prevádzková spoločnosť, plc.Hraničná662/17,05889Poprad
Tel.:00421/052/7873115,e-mail:[email protected],www.pvpsas.sk
e-mail:[email protected]|fax:+421527729548
Poprad
Hraničná662/17
05889Poprad
e-mail:[email protected]
Fax:+421527729548
SpišskáNováVes
Duklianska40
05201SpišskáNováVes
e-mail:[email protected],[email protected]
Fax:+421534155241
StaráĽubovňa
Levočská34
06401StaráĽubovňa
e-mail:[email protected],[email protected]
Fax:+421524265440
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