pms review and suggestions at mobiserve
DESCRIPTION
If u need this presentation Do call me 00923219597526TRANSCRIPT
![Page 1: Pms Review and Suggestions at Mobiserve](https://reader035.vdocuments.site/reader035/viewer/2022062618/54fd75654a7959ba458b4c7f/html5/thumbnails/1.jpg)
![Page 2: Pms Review and Suggestions at Mobiserve](https://reader035.vdocuments.site/reader035/viewer/2022062618/54fd75654a7959ba458b4c7f/html5/thumbnails/2.jpg)
CASE STUDY
Performance Management System At Mobiserve, Pakistan.
![Page 3: Pms Review and Suggestions at Mobiserve](https://reader035.vdocuments.site/reader035/viewer/2022062618/54fd75654a7959ba458b4c7f/html5/thumbnails/3.jpg)
GROUP LEADER
MUHAMMAD NAJMUL HASNAIN
![Page 4: Pms Review and Suggestions at Mobiserve](https://reader035.vdocuments.site/reader035/viewer/2022062618/54fd75654a7959ba458b4c7f/html5/thumbnails/4.jpg)
![Page 5: Pms Review and Suggestions at Mobiserve](https://reader035.vdocuments.site/reader035/viewer/2022062618/54fd75654a7959ba458b4c7f/html5/thumbnails/5.jpg)
HISTORY Mobiserve was founded in 1999. with a main objective to provide leading Technical and
Telecom services through its Engineering and Manufacturing arms.
Mobiserve, in addition to top notch Business Process Outsourcing services via its Business Services arms first Service.
Mobiserve motivate the top management to claim its position as one of the region's biggest and finest service providers, swiftly playing a major role in setting regional standards.
![Page 6: Pms Review and Suggestions at Mobiserve](https://reader035.vdocuments.site/reader035/viewer/2022062618/54fd75654a7959ba458b4c7f/html5/thumbnails/6.jpg)
Head office and regional offices of Mobiserve.
Head office: Egypt
Regional Offices: MobiServe Pakistan MobiServe Iraq MobiServe Bangladesh MobiServe Algeria MobiServe Tunisia MobiServe UAE
![Page 7: Pms Review and Suggestions at Mobiserve](https://reader035.vdocuments.site/reader035/viewer/2022062618/54fd75654a7959ba458b4c7f/html5/thumbnails/7.jpg)
INTERVIEWS
Q&A
![Page 8: Pms Review and Suggestions at Mobiserve](https://reader035.vdocuments.site/reader035/viewer/2022062618/54fd75654a7959ba458b4c7f/html5/thumbnails/8.jpg)
Do you know about the PMS?
YES
NO
![Page 9: Pms Review and Suggestions at Mobiserve](https://reader035.vdocuments.site/reader035/viewer/2022062618/54fd75654a7959ba458b4c7f/html5/thumbnails/9.jpg)
Performance agreement is needed to be the part of PMS at Mobiserve?
Yes
NO
![Page 10: Pms Review and Suggestions at Mobiserve](https://reader035.vdocuments.site/reader035/viewer/2022062618/54fd75654a7959ba458b4c7f/html5/thumbnails/10.jpg)
Are you satisfied with existing PMS At MobiServe?
YES
NO
NO COMMENT
![Page 11: Pms Review and Suggestions at Mobiserve](https://reader035.vdocuments.site/reader035/viewer/2022062618/54fd75654a7959ba458b4c7f/html5/thumbnails/11.jpg)
After how long Interim review is needed to be conducted?
Quarterly
Semi annualy
After 4 months
![Page 12: Pms Review and Suggestions at Mobiserve](https://reader035.vdocuments.site/reader035/viewer/2022062618/54fd75654a7959ba458b4c7f/html5/thumbnails/12.jpg)
Is there need of improvement in current PMS?
YES
NO
![Page 13: Pms Review and Suggestions at Mobiserve](https://reader035.vdocuments.site/reader035/viewer/2022062618/54fd75654a7959ba458b4c7f/html5/thumbnails/13.jpg)
How it can be improved?
perfomacneagreement
Improve interimreview system
![Page 14: Pms Review and Suggestions at Mobiserve](https://reader035.vdocuments.site/reader035/viewer/2022062618/54fd75654a7959ba458b4c7f/html5/thumbnails/14.jpg)
PMS & Pay, Promotion, Bonuses Decision should be centralize or
decentralize?
centeralize
decentralize
![Page 15: Pms Review and Suggestions at Mobiserve](https://reader035.vdocuments.site/reader035/viewer/2022062618/54fd75654a7959ba458b4c7f/html5/thumbnails/15.jpg)
Are you satisfied with current interim review system?
Yes
NO
Up To someextent
![Page 16: Pms Review and Suggestions at Mobiserve](https://reader035.vdocuments.site/reader035/viewer/2022062618/54fd75654a7959ba458b4c7f/html5/thumbnails/16.jpg)
After interim Review training is needed for underperformer?
Yes
NO
not only forunderperformers
![Page 17: Pms Review and Suggestions at Mobiserve](https://reader035.vdocuments.site/reader035/viewer/2022062618/54fd75654a7959ba458b4c7f/html5/thumbnails/17.jpg)
SNAP SHOT OF ALL IMPORTANT QUESTIONS ASKED IN INTERVIEWS.
Do you know about the PMS? Yes [8] No [4]
Performance agreement is needed to be the part of PMS at Mobiserve? Yes [9] No [3]
Are you satisfied with existing PMS At MobiServe? Yes [8] No [3] NO COMMENT [1]
After how long Interim review is needed to be conducted? Quarterly [2] Semi annually [3] After 4 months[7]
![Page 18: Pms Review and Suggestions at Mobiserve](https://reader035.vdocuments.site/reader035/viewer/2022062618/54fd75654a7959ba458b4c7f/html5/thumbnails/18.jpg)
Continue…
Is there need of improvement in current PMS? Yes [9] No [3]
How it can be improved? Performance agreement[8] Interim review system [4]
PMS & Pay, Promotion, Bonuses Decision should be centralize or decentralize? Centralize [3] Decentralize[9]
![Page 19: Pms Review and Suggestions at Mobiserve](https://reader035.vdocuments.site/reader035/viewer/2022062618/54fd75654a7959ba458b4c7f/html5/thumbnails/19.jpg)
Continue…
Are you satisfied with current interim review system? YES [3] NO [7] Up To Some Extent [2]
After interim Review training is needed for underperformer? YES [7] NO [0] Not only for Underperformer [5]
![Page 20: Pms Review and Suggestions at Mobiserve](https://reader035.vdocuments.site/reader035/viewer/2022062618/54fd75654a7959ba458b4c7f/html5/thumbnails/20.jpg)
Current PMS at Mobiserve FLOW CHART
Job contract Task Are Assigned Mid Term Review
DOCUMENTATION Training and development program Final review
DOCUMENTATION Sending final reviews to head office
![Page 21: Pms Review and Suggestions at Mobiserve](https://reader035.vdocuments.site/reader035/viewer/2022062618/54fd75654a7959ba458b4c7f/html5/thumbnails/21.jpg)
Continue.. Decision of PPB
Good performers Pay Bonuses Promotion
Bad performance Decision implemented in Pakistan End
![Page 22: Pms Review and Suggestions at Mobiserve](https://reader035.vdocuments.site/reader035/viewer/2022062618/54fd75654a7959ba458b4c7f/html5/thumbnails/22.jpg)
Suggested PMS at Mobiserve FLOW CHART
performance agreement Performance development and improvement
plan Action (Employee will work in order to achieve
standards) Interim Review
DOCUMENTATION T&D Program is needed
Yes T&D program
No
![Page 23: Pms Review and Suggestions at Mobiserve](https://reader035.vdocuments.site/reader035/viewer/2022062618/54fd75654a7959ba458b4c7f/html5/thumbnails/23.jpg)
Continue… Interim Review
DOCUMENTATION T&D Program is needed
Yes T&D program
No Formal review
![Page 24: Pms Review and Suggestions at Mobiserve](https://reader035.vdocuments.site/reader035/viewer/2022062618/54fd75654a7959ba458b4c7f/html5/thumbnails/24.jpg)
Continue…
Decision of PPBGood performers
Pay Bonuses Promotion
Bad performance Report sent to head office End
![Page 25: Pms Review and Suggestions at Mobiserve](https://reader035.vdocuments.site/reader035/viewer/2022062618/54fd75654a7959ba458b4c7f/html5/thumbnails/25.jpg)