pmp 12 professional responsbility

Professional Responsibility & RevisionBased on PMBOK 5th Edition

Abdelrahman Sheta, PMP,ITIL

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Professional Responsibility is

• VERY Important!

•It weighs 15% in the PMP Exam


PMP Code of Professional Conduct

You will sign this testimony

As a PMI Project Management Professional (PMP)

I agree to support and adhere to the responsibilities described in the PMI PMP Code of Professional Conduct.

Project Management Institute PMI


A. Compliance with all organizational rules & policies

1. Responsibility to provide accurate & truthful

representations concerning all information directly or

indirectly related to all aspects of the PMI Certification

Program

2. Upon a reasonable and clear factual basis, responsibility to

report possible violations of the PMP Code of Professional

Conduct by individuals in the field of project management.

3. Responsibility to cooperate with PMI concerning

ethics violations and the collection of related

information.

I. Responsibilities to the Profession


1. Responsibility to provide accurate, truthful advertising & representations concerning qualifications, experience & performance of services.

2. Responsibility to comply with applicable laws, regulations and ethical standards governing professional practice in the state/province and/or country when interacting with PMI and when providing project management services.

3. Responsibility to act in an honest & ethical manner when interactingwith PMI and when providing project management services.

4. Responsibility to maintain and respect the confidentiality of the contents of the PMP Examination.

B. Candidate/Certified Professional Practice


1. Responsibility to recognize and respect intellectual

property developed or owned by others including

all activities related to professional work and

research.

2. Responsibility to support and disseminate the PMP

Code of Professional Conduct to other PMI certified.

C. Advancement of the Profession


A. Qualifications, experience & performance of professional services

1. Responsibility to provide accurate and truthful representations to the public in advertising & public statements concerning costs, services and expected results.

2. Responsibility to maintain and satisfy the scope and objectives of professional services, unless otherwise directed by the customer.

3. Responsibility to maintain and respect the confidentiality of sensitive information obtained in the course of professional activities or otherwise where a clear obligation exists.

II. Responsibilities to Customers &the Public


1. Responsibility to ensure that a conflict of interest does not compromise legitimate interests of a customer, or influence/interfere with professional judgments.

2. Responsibility to refrain from offering or accepting inappropriate payments, gifts or other forms of compensation for personal gain, unless in conformity with applicable laws or customs of the country where project management services are being provided.

B. Conflict of interest situations and other prohibited professional conduct


By becoming PMP certified, you agree to abide by

this Code of Conduct. PMI reserves the right to

suspend or revoke the credential of any PMP

certified who is determined to have committed a

violation of this Code or otherwise failed to adhere

to the tenets of this Code.

III. Administration of Code of Conduct


1. Responsibility: Being accountable to our actions both as to developing our competencies as project manager practitioners and in conducting ourselves in the workplace as volunteers.

2. Respect: Conduct towards others that promoted an environment of cooperation and trust.

3. Fairness: Conduct toward others that shows we make decisions on impartial and objective criteria for the common good andnot the personal favoritism of personal self – interest.

4. Honesty: Speaking truth and acting in a truthful manner, not withholding information that would mislead others regarding truth.

Ethical Values that Support PMPCode of Conduct


Do the right thing

Follow the right process

Act ethically, fairly and professionally

Watch for conflicts of interest or

their appearances

Report violation

You should


Increase knowledge and practices

Deal with problems

Balance stakeholders interests

Tell the truth in reports

Follow copyright laws

Do not give or take bribes

You should


• If senior management requires a PM to submit a study, where the PM has data insufficiency: the PM should explain in writing and in the oral presentation that he can’t complete the project because of incomplete data.

• PMs shouldn’t accept gifts from 3rd parties because it could be interpreted as personal gain.

• Quality Audits is one way to improve project management services because their results will contribute to project management base and sharing of best practices.

Remember


• If stakeholders disagree about the expected improvement of a project the best action should make is a feasibility study/alternatives analysis.

• If a sponsor specifies that a particular project should be denied any scope change, the PM must reject any scopechanges from the stakeholders.

• When a country requires my company to hire only nativelaborers & subcontractors this is a Legal constraint.

• When a PM discovers a new theory that improves the SPI or CPI, he must document lessons learned and share itwith the company.


• When the project manager is running over the projects’ budgeted cost the PM will NOT ask management to reconsider the project.

• If line manager informs a line manager a PM that the schedule must be delayed because his people can’t perform any faster then the PM must work with the line manager to come up with a plan for the sponsor.

• If the vendor takes the PM and his wife to supper without expecting something in return this doesn’t break the professional code of conduct.

Professional Responsibilityfacebook.com/Sheta.

• If my research & development did very poorly, and verification is quick and inexpensive, the PM should perform additional testing to verify the results before informing senior management about the situation.

• A major cause of a lack of commitment to the project is differences between personal and project objectives.

• Copying contents of a book owned by another without reference to the book or author is lack of respect for intellectual property owned by others.


Near the end of your last project, additional requirements were demanded by a group of stakeholders when they learned they would be affected by your project. This became a problem because you had not included the time or cost in the project plan to perform theses requirements. What is the BEST thing you can do to prevent such a problem on future projects?A. Review the WBS more thoroughly, looking for

incomplete descriptionsB. Review the charter more thoroughly examining the

business case for “holes”C. Pay more attention to stakeholder management.D. Do a more thorough job of solicitation planning


Professional Responsibility 18

A project team has completed all the technical project deliverables, and the customer has accepted the deliverablesHowever, the lessons learned required by the project office have not been completed. What is the status of the project?A. The project is incomplete because the project needs to be re-

plannedB. The project is incomplete until lessons learned are

completed.

C. The project is complete because the customer has accepted the deliverables

D. The project is complete because the project has reached the due date

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Your are in the middle of a new product development for

your publicly traded company when you discover that the

previous project manager made a US $ 3,000,000

payment that was not approved in accordance with your

company policies. Luckily, the project CPI is 1.2 what

should you do?

A. Bury the cost in the largest cost center available

B. Put the payment in the escrow amount

C. Contact your manager.

D. Ignore the payment


In a project , some stakeholders think 50% improvement

as a result is possible, others thought 30% is more

applicable, you as a PM think 10% is more realistic, what is

the best action

A. Move forward with the project and see what will

happen

B. Average the numbers and use that as expectation

C. Perform feasibility analysis.

D. Ask the sponsor to make the final decision


One of your team has scheduled meeting with major

stakeholder without informing you, the best thing to

do is to:

A. Avoid mentioning that to this member and

continue watching his activities

B. Notify your boss

C. Address your concern with the team member.

D. Address the concern to the team member’s boss


An employee is 2 days late with a report, five min before the meeting where the topic to be discussed, she hands you the report , you notice some serious errors in it, what should you do?A. Cancel the meeting and reschedule when report is fixed.B. Go to meeting and tell all that there are errors in the

reportC. Force her to present the report and wait till others

notice the errorsD. Cancel the meeting and rewrite the report yourself


You are replacing PM in a project, he told the upper management that the project is on track, after evaluation you discovered that the project is late and will take double the time, what should you do?A. Try to restructure the schedule to meet the project

deadlineB. Report your assessment to upper management.C. Turn the project back to the previous PMD. Move with the project and report at the first milestone


Deliverables can be described as:

A. The purpose for undertaking the project

B. The verifiable results of products or services that

must be produced to consider the project

complete

C. The specifications regarding the goals of the project

D. The measurable outcomes of the project goals


Which constraint is more important:

A. Time

B. Cost

C. Quality

D. It depends on the project objectives


You need to choose between 2 projects:

Project A will cost $100,000 and the revenue is $107,000

after 1 year

Project B will cost $100,000 and the revenue is 110,000 after

1.5 years.

Interest rate =

8%A. Project A

B. Project B

C. Both are equal

D. None of themProfessional Responsibility 26facebook.com/Sheta.Page

Your selection committee is debating between two projects.

Project A has a payback period of 18 months.

Project B has a cost of $125,000 with expected cash inflows of

$50,000 the first year and $25,000 per quarter after that.

Which project should you recommend?

A. Either Project A or Project B because the payback periods

are equal

B. Project A because Project B’s payback period is 21 months

C. Project A because Project B’s payback period is 24 months

D. Project A because Project B’s payback period is 20 months


All of the following are true about decomposition except:

A. It’s an output of the “Define Scope” process.

B. It’s a tool and technique of the Scope

Definition process.

C. It is used to create a WBS.

D. It subdivides the major deliverables into

smaller components.


The project sponsor has requested a cost estimate for the

project. She would like the cost estimate to be as

accurate as possible as this might be her one and only

chance to secure the budget for this project due to recent

cuts in special projects. You decide:

A. To use analogous estimating techniques

B. To use bottom-up estimating techniques

C. To use top-down estimating techniques

D. To use expert judgment techniques


The project sponsor requested a cost estimate for a potential project. This project is similar in scope to a project you worked on last year. She would like to get the cost estimates as soon as possible. Accuracy is not her primary concern right now, all she needs is an order of magnitude. You decide to use:A. Analogous estimating techniquesB. Bottom-up estimating techniquesC. Parametric modeling techniquesD. Computerized modeling techniques


During the execution of the project, the client argued about part of scope that you believe it’s out of the scope and should be a change request. Which document should you refer to?A. Requirements documentB. Quality planC. Project charterD. Weekly reports


During scope validation, the client asked for some more

features to be added. What the FIRST action to do?

A. Evaluate the change

B. Create a change request document

C. Discuss with PMO

D. Reject the change since you are closing the project


Which of those relations is commonly used?

A. Start to finish

B. Start to start

C. Finish to finish

D. Finish to start


Which of the following processes assess the likelihood

of risk occurrences and their consequences using

numeric probability assignments?

A. Qualitative Risk Analysis

B. Risk Identification

C. Quantitative Risk Analysis

D. Risk Response Planning


Which of the following describes the cost of quality

associated with scrapping, rework, and downtime?

A. Internal failure costs

B. External failure costs

C. Prevention costs

D. Appraisal costs


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